Cannot call Japan landline number

For years I was able to call a certain landline number in Japan, but since about 2-3 weeks it tries to connect, no dial tone and stops.
I tried other Japanese landline numbers and they connect just fine.
If I use my normal landline I can call without problems, normal dial tone and the person picks up.
But normal landline is very expensive 
Any ideas ?
Thanks.

Hi,
It seems you have already contacted Customer Service and resolved the issue.
Unfortunately United Kingdom Shared Cost numbers are not included in our subscriptions.
For more info visit: https://support.skype.com/en/faq/FA322/
If my answer helped to fix your issue, mark it as a Solution to help others.
Thank You!
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