Cannot change MyBT password

I have been trying to change the password for MyBT.
But when I enter the new password and hit "save" on the change password screen it just redirects me back to the change password screen, with not confirmation or error messages.
When I try to log back into MyBT I find that I still have to use the old password so the password change has no effect.

@Michael I've just sent you a PM there with the link to get in touch with us. Whenever we've receive your details we'll take it from there.
Cheers
Robbie
BTCare Community Mod
If we have asked you to email us with your details, please make sure you are logged in to the forum, otherwise you will not be able to see our ‘Contact Us’ link within our profiles.
We are sorry that we are unable to deal with service/account queries via the private message(PM) function so please don't PM your account info, we need to deal with this via our email account :-)
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here
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Hi,
You're welcome
The problem occurs when the data in this file has corrupted as it stores the information concerning your Homegroup. The file will actually have already been re-created again.
All the best,
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****Please mark Accept As Solution if it solves your problem****
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