Cannot charge when turning off my phone

I turn off my phone and charge my 6plus. No battery signal shows. I do know if I charge my phone in that way. Do any of you have the same problem? Is that normal? Need help. Thanks.

Assuming you release the top button before swiping that is not normal behavior. Assuming also that the phone is not jailbroken, I suggest restoring it with iTunes. First restore it as New and see if that fixes the problem. If it does then connect to iTunes again, click on the iPhone button to bring up the Summary screen, and click Restore from Backup. Test again. If it is still OK you have solved the problem. If the problem comes back you have a corrupt backup; you will have to restore again and set up as a new phone, without restoring your backup.

Similar Messages

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    Yes.It's charging while it's turned off...If it's plugged in,that is.
    Jim
    PB G3 "Pismo"/ 2.0Ghz BlackBook 2GB OWC RAM/ 8GB iPhone   Mac OS X (10.4.10)  

  • My iPad 1 won't hold a charge for very long and will only fully charge when turned off while plugged in. Will a full reset fix this?

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    maybe but
    most likely no
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  • HT4060 My iPad Mini and My iPhone 4s stopped charging when plugged into and outlet. On the same day and i've tried numerous adapters . It will charge when turned off only or plugged into a computer

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    Youngsavage6oo wrote:
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  • IPhone4 iOS 4.0.1 won't charge when turned off

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    Message was edited by: acmd1633
    Message was edited by: acmd1633
    Message was edited by: acmd1633

    1) stop being impatient.
    We are all users like yourself... reposting one minute later is not going to get a lot of sympathy from us.
    2) Clean the dock connector with a soft, dry brush
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    Hello,
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    Hello,
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  • IPhone 5 will not be recognized by iTunes or charge while on but when turned off the iPhone will charge just fine but still won't sync with iTunes what should I do?

    Was charging my iphone 5 for about an hour or so after charging unplugged and went to playing games phone was at 5% so I grabbed my cable and plugged it into the wall nothing happened tried three different chords and blocks and sockets afterwards I plugged my phone into the computer and it wouldn't charge or sync with iTunes it acted as if it wasn't even plugged in so I shut the phone off and though I'd give It a break and try again later. As I got ready to go to bed I though I'd try to plug it back in and see if anything happened nothing did so I just left it I went to mess with it this morning and come to find out it was at 100% I continued to mess with it and i came to the conclusion that it only charges when turned off. I can't get the phone to reset and would love to restore with iTunes if it would sync with iTunes I don't know what I need to do but really need my problem resolved since its a hassle to have to turn off my iphone in order to get it to charge

    Is that a new iPhone? Bring it in to Apple for a replacement.
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  • Charging iPhone 3Gs when turned off.

    I have had my iPhone 2 days and I have realised that it does not charge when turned off. If I turn the phone off and insert the wire (wall plug or USB on computer) the phone automatically turns on and when I turn it off it doesn't charge. Has anyone got any suggestions as to why this happens or any ways to fix it. I'm new to Apple products so I would much appreciate anyones help!
    Thank you!

    If you plug it in while on, then turn it off, it should charge just fine (although you will have no indication it is charging, since it is off).
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  • I'm sure your'e going to tell me I just need a new phone but maybe there is hope for my iphone 4.  It will not charge past 66% (it's not the charger), it turns off when unplugged, and it will not even let me turn my wi fi to the on possition.  Help!

    'm sure your'e going to tell me I just need a new phone but maybe there is hope for my iphone 4.  It will not charge past 66% (it's not the charger), it turns off when unplugged, and it will not even let me turn my wi fi to the on possition.  Help!

    Hi there 8472kck!
    I have some information for you that can help you troubleshoot this issue a little further. That information can be found right here:
    Will not turn on, will not turn on unless connected to power, or unexpected power off
    Verify that the Sleep/Wake button functions. If it does not function, inspect it for signs of damage. If the button is damaged or is not functioning when pressed, seek service.
    Check if a Liquid Contact Indicator (LCI) is activated or there are signs of corrosion. Learn about LCIsand corrosion.
    Connect the iPhone to the iPhone's USB power adapter and let it charge for at least ten minutes.
    After at least 15 minutes, if:
    The home screen appears: The iPhone should be working. Update to the latest version of iOS if necessary. Continue charging it until it is completely charged and you see this battery icon in the upper-right corner of the screen . Then unplug the phone from power. If it immediately turns off, seek service.
    The low-battery image appears, even after the phone has charged for at least 20 minutes: See "iPhone displays the low-battery image and is unresponsive" symptom in this article.
    Something other than the Home screen or Low Battery image appears, continue with this article for further troubleshooting steps.
    If the iPhone did not turn on, reset it while connected to the iPhone USB power adapter.
    If the display turns on, go to step 4.
    If the display remains black, go to next step.
    Connect the iPhone to a computer and open iTunes. If iTunes recognizes the iPhone and indicates that it is in recovery mode, attempt to restore the iPhone. If the iPhone doesn't appear in iTunes or if you have difficulties in restoring the iPhone, see this article for further assistance.
    If restoring the iPhone resolved the issue, go to step 4. If restoring the iPhone did not solve the issue, seek service.
    and that information comes from this article:
    iPhone: Hardware troubleshooting
    http://support.apple.com/kb/TS2802
    Thanks for being a part of the Apple Support Communities!
    Regards,
    Braden

  • Phone won't charge when shut off

    I have a new Blackberry Classic and most of the time the phone won't charge when it's shut off.  It's not a problem with the charger, as the phone will charge when it's turned on.  Sometimes (not all of the time), I can get it to charge when shut off by turning the phone on and off a few times.  It's also not a question of the charging lights not working, as I've left it turned off and plugged in overnight, and the charge will be less in the morning than the night before.
    Aside from this, the END CALL button normally turns the phone on and shuts it off (as it did on the Bold) when the phone is unplugged.  When the phone is plugged in though, the END CAll button won't turn the phone on.
    All of this makes me wonder whether the phone has some underlying power/charging problems that will get worse as the phone gets older.
    Does anyone have any suggestions?

    Thanks for the advice everyone, the software update solved the problem.
    QM, even without the software update the phone should charge when it's turned on.  Is the battery so dead that the phone can't even be turned on?  If that's the case, then I would return it.  Otherwise, I would plug the phone in, turn it on, wait for the battery to charge and then do a software update.

  • I turned off my phone and when I turned it back on, all my apps were deleted. I tried to reinstall my apps, but it wouldn't let me. My storage still remained the same even though, all my apps were deleted. How can I get my apps back?

    I turned off my phone and when I turned it back on, all my apps were deleted. I tried to reinstall my apps, but it wouldn't let me. My storage still remained the same even though, all my apps were deleted. How can I get my apps back?

    Hold the home and power button down until your phone restarts. If that doesn't work, backup and restore using iTunes.

  • I uninstalled the twitter app because it was acting up so I went to reinstall and it wasn't installing so I turned off my phone while it was in that process then when I turned it back on I closed it and now when I go to install it says I have it already

    I uninstalled the twitter app an when reinstalling it kept saying installing so I turned off my phone then it took it a minute to turn back on and so when it came in I exed out the installing app and so then when I went to reinstall it said it was installed and in the App Store it says open but I can't open it so it won't let me reinstall and it says its installed when its not please help

    I had the same issue whilst trying to reinstall Facebook. Facebook hung on installing so I did a hard reset of the phone and got the Apple symbol which wouldn't go away. I did another hard reset which resolved the problem.
    To do a hard reset hold down both the on/off and home buttons simultaneously. When the Apple logo appears release both buttons. Phone should eventually restart.

  • I have been having issues with not receiving texts and voicemails daily, for a few months now. If I turn the phone completely off, when I turn it back on the messages will flood in from hours before. I can't be continually turning off my phone in case som

    I have been having issues with not receiving texts and voicemails daily, for a few months now. If I turn the phone completely off, when I turn it back on the messages will flood in from hours before. I can't be continually turning off my phone in case someone left me a message. How do I resolve this issue?

    Wifi:  my Cell phone will remember 10 wifi connections.  So delete any you don't use often and your home wifi and try to enter home wifi again.
    if it still won't connect to home wifi, call your internet provider for help.  You may need a newer router or different settings Or upgraded service.   Your phone seeks the best connection and will refuse lesser connections.
    last resort.  Backup the phone.  Do a full reset, then restore as new with the backup.
    if still not fixed, go back to apple and insist on repair or replacement.
    HOWEVER.   voicemail is not a wifi issue, it's a carrier function, which is why the SIM card is a suspect.

  • When I turn off the phone, the screen flashes with sony logo. any solution?

    Hi,
    when I turn off the phone, the screen flashes with sony logo. any solution?

    repair your phone with
    Update Service (SUS)
    PC Companion (PCC)
    Bridge (for Mac)
    Alternatives on How to backup Xperias
    http://talk.sonymobile.com/thread/36355
    "I'd rather be hated for who I am, than loved for who I am not." Kurt Cobain (1967-1994)

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