Cannot conect to Job server after redirecting log files

Question

Platform: Windows
Software: Data Services 3.0 (Data Integrator 12.0.0)
Issue: When redirecting the Log files to go to another drive on the windows Server, we are unable to reconnect to the Job Server with Designer.
We did the following to re-direct the Log files:
In the DSConfig.txt file on the machine where the jobserver runs, they will find a section similar to the following:
[AL_JobServer]
AL_JobServerPath=C:\PROGRA1\BUSINE1\DATAIN~1.7\bin\al_jobserver.exe
AL_JobServerLoadBalanceDebug=FALSE
AL_JobServerLoadOSPolling=60
AL_JobServerSendNotificationTimeout=60
AL_JobServerLoadRBThreshold=10
AL_JobServerLoadAlwaysRoundRobin=FALSE
AL_JobServerAdditionalJobCommandLine=
ServiceDisplayName=Data Integrator Service
AL_JobServerName1=WestJS
AL_JobServerPort1=3500
AL_JobServerRepoPrefix1=
AL_JobServerLogDirectory1=
AL_JobServerBrokerPort1=
AL_JobServerAdapterManager1=
AL_JobServerEnableSNMP1=
AL_JobServerName2=EastJS
AL_JobServerPort2=3501
AL_JobServerRepoPrefix2=
AL_JobServerLogDirectory2=
AL_JobServerBrokerPort2=
AL_JobServerAdapterManager2=
AL_JobServerEnableSNMP2=
(As with any DSConfig.txt edits, I always tell customers to be very careful, to only follow instructions they receive from customer assurance, and to make backups of the prior file in case they need to revert.)
Note that there is a u201CWestu201D jobserver defined with the 1 suffix, and an u201CEastu201D jobserver defined with the 2 suffix.  Both jobservers will by default log into %LINK_DIR%\log\ into a directory named after their jobserver name.  If the customer wants to redirect the logs for the u201CWestu201D jobserver to a different path, add the following to this section:
AL_JobServerLogReDir1=D:\dierrorlogs\Log
Note the use of the suffix 1 u2013 it means that it will be a part of the settings for the u201CWestu201D jobserver.  The u201CEastu201D jobserver will still log to %LINK_DIR%\log\EastJS while the u201CWestu201D jobserver will log to D:\dierrorlogs\Log.
All we did was add the one single line AL_JobServerLogReDir1="E:\Program Files\BusinessObjects\dierrorlogs\Log"
Can anyone give us some sort of suggestion or idea as to why we lost our connection to our Job Server with this change?  We DID restart the service.
Thanks!  Ken

Answer 1

I am not sure if this Parameter actually works ? I have to check that
can you see the JobServer process in the task manager ? check the windows event log for any errors for the JobServe
since you modified the path, I don't think it will be generating any log file for Job server
what's the status for the job server in Desginer and Management console ?