Cannot connect to iTunes on any of my devices or through PC
I have tried all solutions. Resetting settings, soft reset, and turning off WiFi. Please help.
Try rebooting your router.
Are you having internet problems or is it just iTunes Store?
Is it hardwired devices too or just WiFi enabled devices?
If one of your devices is an iPhone, can you access it if you turn off wifi and use a cellular connection?
Due to the fact that it is affecting all your devices including your PC leads me to believe it is a network issue.
Similar Messages
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I'm trying to download apps , it's keeps coming up with "cannot connect to iTunes Store" any ideas on a resolution ?
Try this:
1. Go to Settings>General>Date and Time>Set Automatically>Off
2. Set the date ahead by a few months
3. You should then be able to connect to the store -
I cannot connect to iTunes store but all other devices are connecting to wifi and working great in household???
It has been saying this message for weeks so I don't think it's that iTunes is down...thank you though! I have 3 iPads, I phone, and iPod that I cannot connect to iTunes on and am beyond frustrated -ready to return items at this point...
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HT1527 I have a new computer with windows 8 and cannot connect to itunes store, any ideas please
Since purchasing a new computer with windows8 I am unable to access itunes store. My security is Norton. Please help
When you save what kind of documents? Reader Touch or Reader XI do not create pdf files. There are all sorts of problems emailing pdf files. It recommended that you post a link to a pdf file save on the net and email the link.
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Hi there,
I'm super late in updating the iOS on my phone because I heard people were having so many problems with this one. I updated today and low and behold - issue. In order to make room for this update I reset my phone and erased all content - then preformed the update to iOS 8.1.1. This is done and I logged back in and started to set it up again.
However, now I can't connect to either itunes or the app store. I've already been on apple.com and gone through the troubleshooting section there. Meaning:
- My date and time are correct.
I've turned off automatic setting, made sure it was correct and turned it back on as a second step.
- Obviously it's updated to the current 8.1.1
- I'm unable to connect either on LTE or when connected to Wifi however, my computer connects to wifi and can get to itunes.
Even though I am connect to wifi - data is turned on for both itunes and app store.
- Restrictions are off
I have fully closed the apps and restarted my phone after taking the above steps but still no luck. I don't get a specific error number only "Cannot Connect to itunes".
Any ideas with this one?I had the exact same issue. try log out of the App Store in Settings. Then make sure to close all apps running, and log in again. worked for me. Good luck!
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On my iPhone and iPad I can't access iTunes whenever I try to open it it gives the message cannot connect to iTunes store any advice
Okay than this definitely was not Apple. Apple support techs never have access to your mouse. It sounds like this company installed some software on your Mac. It is hard to tell what their intentions are but just assume in these situations that all your data was compromised. Possibly all your online accounts have been compromised such as social networks, banks, etc.. The smartest thing to do would be to change all of your passwords and reinstall OS X on your Mac. It sounds extreme but that's what happens when a 3rd party company gains control of your computer.
-Zeph -
Ipod classic 160GB very slow sync and cannot connect to itunes store windows 7 ansd itunes 10.6.0.40. I have now been trying for 3 weeks to restore my iPod. Really frustrated, any ideas would be welcome.
Cured the problem! Reinstalled an earlier version of itunes from oldapps.com (version 10) now everything works as it should. I would suggest that if you are experiencing these problems that you do the same. I must say that it is a brave business decision on behalf of apple to effectively lock out all windows 7 users from their products and sales channels and I can only wish them luck in this very shortsighted policy.
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hi i have ipad mini i cant download any games.. i have internet connection. before i was able to do it but this past few days i cant it says cannot connect to itunes store i didnt update my ipad to ios 7 because it will make my ipad very slow like whT happen to my iphone, is that the reason y i cant
download games anymore?Try This...
Close All Open Apps... Sign Out of your Account... Perform a Reset... Try again...
Reset ( No Data will be Lost )
Press and hold the Sleep/Wake button and the Home button at the same time for at least ten seconds, until the Apple logo appears. Release the Buttons.
http://support.apple.com/kb/ht1430
If no joy...
Reset all settings
Settings > General > Reset > Reset all Settings.
This will return all iDevice settings to factory defaults... you will not lose any data.... But you will have to re-enter all of the device settings. -
iPhone says "cannot connect to iTunes" I am hooked up to wifi and I keep getting this error... Any ideas?
Hi ...
Try this support article > Can't connect to the iTunes Store -
When I try to update two certain apps in the App Store, I get a message that says 'cannot connect to iTunes store'. Any idea how to get these apps to update?
Check that the apps are still available in the store
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if i open passbook on iphone 5, it always say cannot connect to itunes, any fix from apple tech support? and whats the reason for this problem? why do we have to figure it out and not even apple can give answer??
actually i found out how to fix it
1 sign out of apple account
2 close down passbook app
3 change year to 2013
4 reopen passbook and sign in at the button with your apple ID
5 change the time to auto update and it should work from now on.
this worked for me let me know if it work for you:) -
Sometimes when I'm trying to download an app from the app store when it is trying to load I get the error message cannot connect to iTunes store. I am on the internet. Any ideas?
I have the same issue. How did you solve it?
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while downloading any free application my iphone 4 ask me for apple ID and passward when i apply a valid apple ID and passward it prompt an error "cannot connect to itunes store" please help me
Sir i am talking about application store it opens show every thing but when trying to install any thing it said can not connect to itunes store. what should i do i use all methods of reseting and related to time mentioned in replies of people but all my efforts in vain i wish if i have some extra money i throw my Bloddy Iphone towards wall. Please help me
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Please help me how can i make my app store because when i open it it says cannot connect to iTunes please if you have any helpful solution inform me
Try reset all settings
Settings>General>Reset>Reset All Settings
Note: Data will not be affected but settings for Wi-Fi, FaceTime, Message, Home Sharing will be reset
Message was edited by: Diavonex -
After updating to ios6 I am mostly unable to download apps, about 95% of the time I get a box saying "cannot connect to iTunes Store". Have checked for more updates and been around in circles on apple tech "support", any ideas anyone?
After updating to ios6 I am mostly unable to download apps, about 95% of the time I get a box saying "cannot connect to iTunes Store". Have checked for more updates and been around in circles on apple tech "support", any ideas anyone?
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