Cannot connect to my secure wifi network

my iphone will not connect to my secure wifi.
WiFi settings are as follows:
WPA Personal with TKIP encryption on a WRT300N wireless router from Linksys

Tried this, I still have the same problem. I can only access the internet when on apple.com if I try to open a different web page I get the Neatgear genie page again. It also won't allow apps that need the internet to open.

Similar Messages

  • HP Wireless Printers cannot connect to WPA2-secured WiFi networks with Cisco/Meraki WAPs

    In the last two months, I've had the displeasure of working with two very different HP printers and attempting to make them work on a WPA2-secured wireless network.  All attempts to authenticate fail with "invalid phassphrase". 
    I'm not the first person to encounter this, it's a problem with many different HP wireless printers (I just happen to have physical access to the OfficeJet Pro 8610 & Deskjet 3511). 
    My equipment is a Cisco ASA 5505 Firewall running ASA 9.1x & Cisco Aironet 1142 running IOS 15.3.x. 
    What does work on the WPA2/AES SSID:  Apple MacBook Air running OSX 10.10.2, Three Windows-Based laptops running Windows 8.1 Update 1, an iPhone 5s, Three Windows Phone 8.1 devices, Roku 2, PlayStation 4, PlayStation 3, Sharp Aquos TV, Amazon Streaming Stick, and an Android Tablet (Jellybean).  Basically, everything. 
    What does not work on the WPA2 network:  OfficeJet Pro 8610 & Deskjet 3511.
    To test the theory there is a problem with HP's implementation of WPA2 with regard to Cisco Aironet IOS, I built out a second SSID that only works in WPA/TKIP mode.  This solution works.  Both HP printers will join the WPA/TKIP network.
    So, I'm able to demonstrate there is a certain connectivity issue.  When i look at AAA Debug on the WAP's console, I can observe the HPs attempt to authenticate "Bind I/F" on the WPA2 SSID, however they do not achieve authentication and do not pass the AAA phase.  However, on the WPA SSID, they bind and authenticate successfully. 
    To help illustrate this, here is my WAP running config.  It's about as simple as it can get.  There is no relevant MAC filtering or ACLs bound to any interface.  Noting that I have an ACL on remote access to the WAP (i.e. Locked down to SSH, disabling telnet).  The main point being that the ASA firewall is not a factor in this problem as the issue is at the WAP before WPA2 authentication can complete, therefore the printers never reach the network / when the printers connect to the WPA network, the operate fully & correctly. 
    If anyone at HP can indicate why this particular config is somehow improper or broken, that would be fantastic.  There should be no reason why Cisco / Meraki WAP owners have to lower wireless encryption standards just for a printer, be forced into wired, create separate SSIDs with lower encryption specifically for a device. 
    Building configuration...
    Current configuration : 6064 bytes
    ! Last configuration change at 12:46:47 UTC Fri Aug 20 1993 by admin
    version 15.3
    no service pad
    service timestamps debug datetime msec
    service timestamps log datetime msec
    service password-encryption
    hostname 10-10-50-1
    logging buffered 1024768
    logging rate-limit console 9
    aaa new-model
    aaa authentication login default local
    aaa authorization exec default local
    aaa session-id common
    no ip source-route
    no ip cef
    ip domain name freedom.local
    dot11 syslog
    dot11 vlan-name inside vlan 50
    dot11 vlan-name inside-wpa-only vlan 70
    dot11 ssid inside
       vlan 50
       band-select
       authentication open
       authentication key-management wpa version 2
       mbssid guest-mode
       wpa-psk ascii 7 xxxxxx
       information-element ssidl
    dot11 ssid inside-wpa-only
       vlan 70
       band-select
       authentication open
       authentication key-management wpa
       mbssid guest-mode
       wpa-psk ascii 7 xxxxxx
       information-element ssidl
    dot11 band-select parameters
       cycle-count 3
       cycle-threshold 200
       expire-supression 20
       expire-dual-band 60
       client-rssi 75
    dot11 wpa handshake timeout 500
    dot11 network-map
    username ADMIN privilege 15 secret 5 xxxxxx
    ip ssh version 2
    bridge irb
    interface Dot11Radio0
     no ip address
     no ip route-cache
     encryption vlan 50 mode ciphers aes-ccm
     encryption vlan 70 mode ciphers aes-ccm tkip
     ssid inside
     ssid inside-wpa-only
     antenna gain 0
     mbssid
     speed  basic-1.0 basic-2.0 basic-5.5 basic-11.0 6.0 9.0 12.0 18.0 24.0 36.0 48.0 54.0 m0. m1. m2. m3. m4. m5. m6. m7. m8. m9. m10. m11. m12. m13. m14. m15.
     channel 2412
     station-role root
     l2-filter bridge-group-acl
    interface Dot11Radio0.50
     encapsulation dot1Q 50 native
     no ip route-cache
     bridge-group 1
     bridge-group 1 subscriber-loop-control
     bridge-group 1 spanning-disabled
     bridge-group 1 block-unknown-source
     no bridge-group 1 source-learning
     no bridge-group 1 unicast-flooding
    interface Dot11Radio0.70
     encapsulation dot1Q 70
     no ip route-cache
     bridge-group 70
     bridge-group 70 subscriber-loop-control
     bridge-group 70 input-address-list 700
     bridge-group 70 output-address-list 700
     bridge-group 70 spanning-disabled
     bridge-group 70 block-unknown-source
     no bridge-group 70 source-learning
     no bridge-group 70 unicast-flooding
    interface GigabitEthernet0
     no ip address
     no ip route-cache
     duplex auto
     speed auto
    interface GigabitEthernet0.50
     encapsulation dot1Q 50 native
     no ip route-cache
     bridge-group 1
     bridge-group 1 spanning-disabled
     no bridge-group 1 source-learning
    interface GigabitEthernet0.70
     encapsulation dot1Q 70
     no ip route-cache
     bridge-group 70
     bridge-group 70 spanning-disabled
     no bridge-group 70 source-learning
    interface BVI1
     mac-address xxxx.xxxx.xxxx
     ip address 10.10.50.1 255.255.255.0
     no ip route-cache
    ip forward-protocol nd
    ip http server
    ip http authentication aaa
    no ip http secure-server
    ip http help-path http://www.cisco.com/warp/public/779/smbiz/prodconfig/help/eag
    ip route 0.0.0.0 0.0.0.0 10.10.50.2
    logging history size 100
    access-list 111 permit tcp any any neq telnet
    bridge 1 route ip
    line con 0
     access-class 111 in
    line vty 0 4
     access-class 111 in
     length 0
     transport input ssh
    line vty 5 15
     access-class 111 in
     transport input ssh
    end

    I get the same behavior with a laserjet m451nw. I need to enable tkip to get the printer working, it doesn't support pure aes-ccm (every other device here supports pure aes-ccm, even cheap ones), although it's advertised as working.
    The following snippet of config works, but I still think it should work without the tkip "hack".
    dot11 ssid whatever
    vlan 1
    band-select
    authentication open
    authentication key-management wpa version 2
    interface Dot11Radio0
    encryption vlan 1 mode ciphers aes-ccm tkip

  • Nm-applet cannot connect to any secured wifi network.

    It does not work even if I run nm-applet as root.
    I have gnome keyring installed.
    Last edited by jck (2011-08-14 20:16:50)

    I have had exactly the same problem, which started yesterday or the day before. It connects fine to unsecured networks, but refuses to connect to WEP, WPA-PSK or WPA2-PSK networks. iphone is up to date, as is the router firmware (Netgear DG834G). I have only just got my iphone 3G, but it worked fine initially.
    Anyone have any thoughts?

  • Can't connect to any secure WiFi network. Help...!

    Hello,
    I am unable to connect to any secure wifi network. Using iPhone 5, Model : MD300B/A, Software : 6.1.4 (10B350). Whenever I try to connect to any secure wifi network, it says password incorrect. But it connects fine with unsecured networks. Double checked the same secure networks with my iPad and it works fine. Tried reseting the network settings and all settings. Updated to latest firmware (6.1.4). Still not working.
    Please help.
    Regards,
    Madhavan

    I have the same problem. I can't connect to any password protected networks. I type in the correct password, but I'm unable to login. I don't have the option for the iphone to forget the network, because I've never been able to log in and therefore there is nothing to forget. The option doesn't even come up. Is anyone else having this problem? It is this way for 2 different networks.

  • Cannot connect to password protected WiFi network

    I received an iPhone for Christmas; at that time our home network was not encrypted and I had no trouble connecting to it. Since we protected it about a week ago, I have not been able to log into it on my iPhone (or iPod touch, for what it's worth). It picks up the network, and I know I am entering the correct password, but it will always say that it cannot connect. My sister has an older model iPhone and she has no troubles logging in to the network.
    Any thoughts?

    A couple of things come to mind:
    - Password is case-sensitive. Have you checked uppercase and lowercase characters?
    - Have you got mac-address protection (only allow certain mac-addresses to access the network). If so, enter the iPhones mac-address as an allowed one. How many devices do you allow on your wireless network? Maybe you've set the number of DHCP leases to a number which prevents your iphone from getting a mac-address?
    Also, check the router-logs, try to determine exactly why you don't get access.
    What is the OS-version of your iPhone?

  • Cannot connect to a European wifi network

    I purchased an ibook in the states and i am trying to get on to the flats wifi
    the wep is printed on the ADSL router
    Ever time i try to enter the wep it says error trying to connect to the network
    it used to only do it for the protected network now it does it for all of the networks i do not know what is going on
    please excuse my typing Euro keyboards are a bit hard

    Duane is right, and the fact that your computer has an american keyboard layout has nothing to do with it, it is about the settings of the router. Ask the router administrator in your flat to add your Airport ID to the list of allowed computers in the network.
    The easy way to find out the airport ID (MAC Address) is in the Nertwork preferences pane, on the Airport tab. Other way is flapping the keyboard out, there printed are the ethernet and airport MAC address (or ID's)
    Good luck!

  • IPhone connects to secured WiFi network, but can't access Internet

    Problem: iPhone connects to my secured home WiFi network, shows WiFi strength bars at top of screen, displays checkmark, lock, power, and blue arrow on WiFi Networks screen; however, cannot access Internet, iTunes store, stocks, Weather or anything else.
    Tests I've run:
    1. iPhone itself:
    ---DCHP:
    IP Address = 192.168.2.102 (within range automatically allocated by LinkSys router--see below)
    Subnet Mask = 255.255.255.0 (as per LinkSys router)
    Router = 192.168.2.1 (as per LinkSys router)
    DNS = 192.168.2.1 (confirmed by Apple as a valid DNS address given the above information)
    Tests:
    *Forget Network and rejoin--Failed to connect to Internet
    *Forget Network, reboot iPhone, and rejoin--Failed to connect to Internet
    *Reset Netowrk Settings and rejoin--Failed to connect to Internet
    *Reset All Settings and rejoin--Failed to connect to Internet
    *Deleted DNS entry--Failed to connect to Internet
    *Connect to Apple Store unsecured network--Success
    *Complete reset of iPhone at Apple Store:
    **Brought home, made no calls, did not sync with iTunes, did not reenter any info deleted by complete reset, joined network--Failed to connect to Internet
    **Synced data previously saved to iTunes, rejoined network--Failed to connect to Internet
    2. LinkSys router WRT310N:
    Tests:
    *Updated Router firmware--iPhone failed to connect to Internet
    *Entered a Static IP address on both router and iPhone--iPhone failed to connect to Internet
    *Reserved an IP within range automatically allocated by LinkSys router--iPhone failed to connect to Internet
    *Reserved an IP outside range automatically allocated by LinkSys router--iPhone failed to connect to Internet
    *Forced MAC filtering to use iPhone WiFi Address--iPhone failed to connect to Internet
    *Disabled all MAC filtering--iPhone failed to connect to Internet
    *Changed security settings:
    **No Security--Success
    **WAP Personal (AES)--iPhone failed to connect to Internet
    **WAP Personal 2 (auto selection AES or TKIP)--iPhone failed to connect to Internet
    **WAP Personal 2 (forced AES)--iPhone failed to connect to Internet
    **WAP Personal 2 (forced TKIP)--iPhone failed to connect to Internet
    *Changed security WAP Password/Passphrase:
    **10 characters (alpha numeric)--iPhone failed to connect to Internet
    **12 characters (alpha numeric)--iPhone failed to connect to Internet
    **10 characters (alpha numeric/ Uppercase alpha)--iPhone failed to connect to Internet
    **10 characters (alpha numeric/ Lowercase alpha)--iPhone failed to connect to Internet
    **10 characters (all numeric)--iPhone failed to connect to Internet
    *Set router to Mixed Wireless N/G/B Network Mode--iPhone failed to connect to Internet
    *Changed network radio band from Auto to Wide to Standard--iPhone failed to connect to Internet each time
    *Set router to Wireless G Only Network Mode--iPhone failed to connect to Internet
    *Changed Router IP address from 198.168.2.1 to 198.168.1.1 (LinkSys default)--iPhone failed to connect to Internet
    3. Microsoft router MN-500:
    Tried this old router (the one I used before purchasing the LinkSys). It is an old (circa 2002) Wireless B base station with WEP Security. The iPhone was never able to connect to the Internet using various settings, many of which were duplicates of the LinkSys tests above.
    On both routers my wife's Dell laptop and my HP printer connect without incident, using the same network/security settings.
    I have always been able to connect to various unsecured WiFi networks; I have never been able to connect to a secure WiFi network (although the only one I've really tried has been my own).
    I am at a loss as to what to do next. Any suggestions?

    SUCCESS!!!!!
    I visited my brother-in-law yesterday and attempted to connect with his secure network. By sheer luck, he is using the exact same model LinkSys router. My iPhone connected first time--so the iPhone was eliminated as a source of the problem.
    I didn't do a lot of troubleshooting at his house, but I did notice that his network was set for both dynamic DHCP and dynamic DNS. I know that either or both of Windstream (my ISP) and my broadband modem requires a pair of static DNS addresses.
    Sure enough, delving real deep into Windstream's support site, I discovered a LinkSys router DNS help page, specifying how to set static DNS addresses in LinkSys routers. I then accessed my router, enterd the known static addresses, saved the router settings, then rebooted the iPhone and connected to the network.
    SUCCESS!!!
    Thanks to Jane, who suggested it was an ISP issue, Jason, and all at Apple support. dumonj, I'll email you directly. Try this suggestion and see if it helps.

  • Iphone connects to secured wifi network but cant surf the internet

    I am trying to connect to the wifi at the office, it's a 64 bit WEP secured network (I enter a 10 character hex key). The Iphone connects to the network and is assigned a valid IP address. But when I try www.google.com or 64.233.167.99 for example, it fails with 'Safari could not open the page because the server stopped responding'.
    It all works fine at home on my non secured wifi network.
    Please, can someone help? Thanks.

    Are you 100% sure the WiFi at your work has access to get out...and also, I assume they know you are getting on it. Not sure what type of office you are at (eg: large business with network support/admin or at a small office where you or somebody right there set it up).
    But if large office with network admin...could be they locked it down with MacAddresses as well.

  • My iPod touch 5th generation will not connect to secure WiFi networks.

    My 5th gen iPod touch will not connect to Secure wifi networks. It always says incorrect passcode. I have checked the passcode over and over again and I am sure it's correct. it's not just happening with my home network, also at work it never works. It is fine connecting to unsecure networks though. please help me.

    Try the following to rule out a software problem:                 
    - Reset the iOS device. Nothing will be lost
    Reset iOS device: Hold down the On/Off button and the Home button at the same time for at
    least ten seconds, until the Apple logo appears.
    - Power off and then back on the router
    - Reset network settings: Settings>General>Reset>Reset Network Settings
    - iOS: Troubleshooting Wi-Fi networks and connections
    - Wi-Fi: Unable to connect to an 802.11n Wi-Fi network
    - iOS: Recommended settings for Wi-Fi routers and access points
    - Restore from backup. See:
    iOS: How to back up
    - Restore to factory settings/new iOS device.
    If still problem make an appointment at the Genius Bar of an Apple store since it appears you have a hardware problem.
    Apple Retail Store - Genius Bar

  • My macbook pro cannot connect to internet via wifi

    I have a Macbook Pro 2010 OS X 10.8.3.  I cannot connect to internet via wifi (Air por).  My Macbook Pro does not recognize my network and when I select it from the list of network it asks for my network password.  when I type in my password a dialog box gives me timeout error.  Please could anyone help me.  I am using ethernet for my connection at the moment.  Do I need to reset my macbookpro?  if yes, what will happen to my applications and operating system (mountain lion)?
    Monireh

    When you use the Airport utility what happens?
    What is in the System Preferences control panel for Network settings?
    http://www.apple.com/support/airport - there is a forum just for Airport Community
    Airport Express FAQ
    http://support.apple.com/kb/HT1515
    Wi-Fi Setup Considerations
    Things to consider before you begin
    Start with a plan for the physical layout. Depending on whether you have an existing Wi-Fi network, or if you are using your AirPort Express as a standalone Wi-Fi device, there are several options available for you to choose from.
    When using Ethernet, Cat6 cable is recommended.
    The layout you choose should take into account environmental factors such as physical access, location, range, radio frequency interference, etc.
    You will need to consider what AirPort Utility settings to adopt.
    You will need to know whether you are using an AirPort Express (802.11b/g) or an AirPort Express (802.11a/b/g/n).
    If you will be using more than one Wi-Fi base station, it may be helpful to read the article Extending the range of your wireless network by adding additional Wi-Fi base stations.
    AirPort Discussions
    Discuss your AirPort Base Station, Time Capsule and Wi-Fi questions with fellow community members.
    More
    Direct you to the proper forum for MacBook :
    MacBook Series Forumshttps://discussions.apple.com/community/notebooks?view=discussions
    Mac OS X Forums
    https://discussions.apple.com/community/mac_os?view=discussions 
    http://www.apple.com/support/macbookpro

  • Device is connected to to a wifi network but does not have access to Blackberry services over wifi connection

    please help me, my blackberry curve has been working perfectly fine (everything network and wifi connection are working great) since i got it but all of the sudden when i connect to our wifi at home i noticed that the wifi logo on the upper screen is grayed out. i checked the manual and it says: device is connected to to a wifi network but does not have access to Blackberry services over wifi connection. i dont  know what to do, i tried the hard reset (removed batt for 1 min while phone is on and put it back in) i also tried to remove the wifi profile and added it back up but still nothing seems to work, my service provider has BB services available on my phone, i can received BBM, pushed email, use FB on my phone using my network but i cant use my wifi to browse.. what should i do? help me please!

    With a PC, the Windows Firewall and/or the anti-virus software will sometimes block an attempted Internet connection.
    Check both applications to see if you can find a "blocked" item and then take steps to "allow" the connection.
    If still no luck, temporarily disable the wireless security for a short period to see if the PC can connect that way. If it can.....then you know it is security related issue.
    See if the PC can connect using a setting like WPA-PSK-TKIP. The equivalent Apple setting would be WPA/WPA2 Personal.

  • My iPad2 no longer connects to my home wifi network but there is no problem connecting to other saved wifi networks. Currently using iOS8.0.2. with storage capacity of 12.2Gb but only 147Mb free. Disconnecting the router and rebooting the iPad worked

    My iPad2 no longer connects to my home wifi network but there is no problem connecting to other saved wifi networks. Currently using iOS8.0.2. with storage capacity of 12.2Gb but only 147Mb free. Disconnecting the router and rebooting the iPad worked briefly as a temporary fix but not anymore

    You could try this
    Temporarily disable security on your home network
    See if the iPad connects
    If it does then reset the security - with the same or different password

  • Connecting to a WPA2 Wifi network

    I am trying to connect to a wifi access point at work. we have WPA2 security enabled. My phone finds the network but when I enter the password it always says that I have entered the incorrect password. We have changed the password and tried multiple times but without luck. My phone connects to my home wifi network with no problems but I have WEP security at home

    make sure you are using the correct WPA2 (personal versus Enterprise). Otherwise, check you got the correct information from your IT people.

  • I want to enter the password for a secure WIFI network on several iphones.  If I do this, can the end users somehow extract the ip address and password for the wifi network from the iphone and use it from a pc (at home, for example)?

    I want to enter the password for a secured wifi network on several iphones.  If I do this, is it possible for the end users to somehow extract the ip address and password information and use it from a pc/laptop/other mobile device.  For security reasons, I don't want them to be able to to this.
    Please advise,
    Thanks.

    If you look at the top left of your screen you will either see a 3G (or 4G if you have AT&T) or you will see the wi-fi symbol.  If you don't see the wi-fi symbol you are connecting to Gmail through your cellular data plan, not via wi-fi.
    To answer your question, it doesn't happen often but when it does the steps I mentioned above will normally resolve it.  Hopefully you won't have any further problem with this.

  • HT3867 I am connected to the hotel wifi network, but the login screen does not appear.

    Hi,
    I am connected to my hotel wifi network, but the login screen does not appear. I am able to access the login page on my PC, but on the iPhone it does not appear and just tries to connect to the webpage (e.g. google.co.uk), and eventually gives up. I've tried opening pages in Safari and Chrome, but none cause the login screen to appear. I have also tried trying to log into the login page that the PC opens when connected to the wifi, but the same thing happens. I am using a iPhone 3G with the latest iOS version 6.0.1.
    Is there a way to make the iPhone try to open the login page?
    Ben.

    I have the exact same problem as the original poster and I tried many times already the solution proposed by trstark66 and it's still not working. It's not working for both my iPad and iPhone 5. I'm using the latest iOS version available all the time. I have my iPad since 3 years and my iPhone since 1 years and I always had that problem. I'm an airline pilot so I'm always in hotels. I asked my colleagues who also have iPhones and iPads and they all have the same problems from time to time. And when I go in an apple store they all say that it's the first time they hear about that problem. I never have that problem with my PCs, my previous phone and my BB playbook. Only with my iPhone and iPad....since now 3 years...Always the same problem. I'm connected to the Hotel Network, I have an IP address but nothing popup to register with a user name, password or just to access the "I have read and accept the condition.../connect". And when I go in Safari or other Browsers, I am not redirected to a login page. All I have is a message saying cannot access the webpage because I'm not connected to Internet. I tried already hard resets, on/off Wi-Fi, automatic connexion off, forget this network, reset network setting...
    My solution for now is to use my Boingo account. I connect to the hotel Network and then I use the Boingo app to connect to Internet.
    But, sometimes it works the first time or suddenly for no reason.
    Very funny, I was using Boingo on my ipad to write this message in my Hotel room because I was unable to use my free connection as usual. When I tried to press "Add Reply" it failed and I had the message "An error occured while trying to submit your post, please try again". The reason was that boingo was disconnected since I was taking too long to write this message. So I wasn't connected to Internet anymore. I opened a second tab in Safari and what did I see!... the login page to access the free connection from the hotel. This is crazy. Apple, you really suck with hotel/coffee hotspots... I tried for hours and nothing, now hours later I just open a new tab and it works. But tomorrow I know I will try the same and it will not work again. It shouldn't be that complicated.

Maybe you are looking for

  • Error-IM258-This refers to an error in central status management.

    Dear All We have used the enhancement "MCI10001" for triggering the external E mail while scheduling the maintenance plan using T code IP10. System will fetch the E mail ID from the equipment master -partner function either Vendor or User responsible

  • Need to Clone my HDD to a New One

    I'm upgrading my stock 160GB hdd to a 500GB WD. The thing is i want to clone the new hdd with data i have on the old hdd so i can just pop in the 500GB and use my MBP like nothing ever happened. Now I have an old hdd enclosure with the connectors so

  • How to install Studio, DataTools, SSIS and SSAS to SQL Server 2014 RTM DataWarehousing

    I have fresh installation of VM. Plan is to build DW and SSAS OLAP Cube. How to install needed services and tools as they are not installed as default? If I click SQL Server Installation Center and choose Installation and New SQL Server, I'm guided t

  • ZdM Agent requiring admin rights to install

    Hi, We are striving to upgrade our Desktop Agent to 6.5.20.0 from what is currently a mixed bag of 4.0.1 upwards. Our desktop environment is XP Sp2. ALL users only have User permissions to the local environment. This is a constant that cannot change.

  • Emailing through oracle database

    I am using oracle database 8i ,application server 9i. What software/infrastructure I needed to send email to my consumers in database regarding their electricity Bill. Is it oracle email server?