Cannot customize Problem Form in Authoring Tool

Hi there,
I am trying to customize Problem Request Form in the Authoring Tool, but when I try to view the form I immediately have the following errors:
After this message box is displayed, Authoring Tool simply crashes.
The error  text:
Description:
  Stopped working
Problem signature:
  Problem Event Name: CLR20r3
  Problem Signature 01: smauthoring.exe
  Problem Signature 02: 7.5.3079.0
  Problem Signature 03: 522c3f95
  Problem Signature 04: Microsoft.EnterpriseManagement.UI.FormsInfra
  Problem Signature 05: 7.0.5000.0
  Problem Signature 06: 522c3f22
  Problem Signature 07: 198
  Problem Signature 08: 1a
  Problem Signature 09: System.InvalidOperationException
  OS Version: 6.3.9600.2.0.0.272.7
  Locale ID: 2070
Have you been able to customize Problem Request form?
Can you please help me with this?
Thanks in advance.
M

This is a known issue when you run older versions of the authoring tool on XP or Windows 8. AeroLite is part of the Windows Vista/7 Aero interface that the authoring tool has imports into. Consider http://social.technet.microsoft.com/forums/systemcenter/en-US/b1826469-75b6-499d-ade1-2945b6e95d28/incident-form-customisation and
update your toolchain

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