Cannot download any of my music

Question

Hi,
I subscribed to itunes match on friday, and it matched most of my music and uploaded the unmatched songs.
now when I want to download any of the songs from itunes on my PC I recieve an error 5002.
When I try to download/play the music from my iphone 4S or Ipad2 nothing happens. no error nothing.
I have already tried changing my credit card information, reinstall itunes, but nothing works.
any ideas?
regards,
-Yoni

Answer 1

Perhaps there is an app with a huge filesize on your iPod touch. Either way, something is taking up so much room that you can't fit anything else on there. Find the big item (or items) and you should be fine. Since you have already removed all of the photos and videos, I would focus on the apps with the largest file sizes.
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Connect your iPod touch to your computer and open iTunes. Select your iPod touch in the left column of iTunes. Then, select the "Apps" button near the top of iTunes, next to "Summary". Your home screens should appear, as should a vertically-scrolling list of your apps, located to the left of those home screens.
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Above this vertically-scrolling list is a "parameter" drop-down box, where you can choose to arrange the apps you have according to one of the available parameters, including size. So, in your case, you'll want to select "Sort by Size". Then, the biggest apps will be shown at the top of the list, and the smallest will be shown as you scroll down toward the bottom of the list. Uncheck the boxes next to the apps you don't want to have on your iPod touch. This doesn't remove them from your computer, so you can always install them on any other iOS device in the future, just by checking those boxes again.
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IMPORTANT: At the bottom of the iTunes window will be a colorful linear bar graph. It displays how much memory is used by several different types of files on your iPod touch, such as music, apps, books, photos, videos, etc. You can watch this graph alter itself as you remove some of the larger apps, so you'll know when you have enough room for more music and apps. And by the way, if you really have removed all of the photos and videos, there shouldn't be any labels for any photos or videos in this graph.