Cannot open a file anymore
Good morning
I have a strange problem, first time it has ever occured to me. I have a big file that cannot be opened anymore. The shortcut to the file doesn't open the file either.
The documents inside the file can be opened from the spotlight selection but it obliges me to remember all the name of all the secondary files and individual documents in it.
All the other files in My Documents work perfectly.
I thought I could change the name of the file but am afraid to do so and loose the content. For the month being I can't have access to my Timemachine because my external disk is in another home. But I'd like to solve the problem before using Time machine (I would loose all my changes in those files.
Working with OSX Lion and all software updated.
Does anybody have a hint of what could be done?
Thanks a lot for your suggestion.
Cathy
Hello
I find a solution and post it here in case it should help somebody else.
Il used the "copy this file" action and it created another identical file with "copy" added. And I opened this one perfectly. Then I just delete the original which could not open.
I don't understand why but it works so why bother?
Cathy
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Date/Time: 2014-10-13 19:20:40 +0200
OS Version: 10.9.5 (Build 13F34)
Architecture: x86_64
Report Version: 18
Command: Illustrator
Path: /Applications/Adobe Illustrator CC 2014/Adobe Illustrator.app/Contents/MacOS/Adobe Illustrator
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Architecture: x86_64
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14 AWS_CUI_GetVersionComments(OpaqueWindowPtr*, adobe::q::QDocument&, adobe::q::QString&, adobe::q::QAttributeList&, adobe::q::QDocument*, adobe::q::QProject*, long) + 2010886 (Adobe Illustrator) [0x100793166]
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2 _platform_strcmp + 43 (libsystem_platform.dylib) [0x7fff98111d2b]
2 <executing in user space>
1 _platform_strcmp + 23 (libsystem_platform.dylib) [0x7fff98111d17]
1 <executing in user space>
1 _platform_strcmp + 106 (libsystem_platform.dylib) [0x7fff98111d6a]
1 <executing in user space>
1 _platform_strcmp + 4 (libsystem_platform.dylib) [0x7fff98111d04]
1 <executing in user space>
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1 <executing in user space>
1 std::vector<VMDirectory, std::allocator<VMDirectory> >::_M_insert_aux(__gnu_cxx::__normal_iterator<VMDirectory*, std::vector<VMDirectory, std::allocator<VMDirectory> > >, VMDirectory const&) + 322061 (Adobe Illustrator) [0x100b108dd]
1 <executing in user space>
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1 <executing in user space>
1 std::vector<VMDirectory, std::allocator<VMDirectory> >::_M_insert_aux(__gnu_cxx::__normal_iterator<VMDirectory*, std::vector<VMDirectory, std::allocator<VMDirectory> > >, VMDirectory const&) + 301651 (Adobe Illustrator) [0x100b0b923]
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1 <executing in user space>
1 std::vector<VMDirectory, std::allocator<VMDirectory> >::_M_insert_aux(__gnu_cxx::__normal_iterator<VMDirectory*, std::vector<VMDirectory, std::allocator<VMDirectory> > >, VMDirectory const&) + 301648 (Adobe Illustrator) [0x100b0b920]
1 <executing in user space>
Thread 0xb55 DispatchQueue 2 priority 48
14 _dispatch_mgr_thread + 52 (libdispatch.dylib) [0x7fff90aef136]
14 kevent64 + 10 (libsystem_kernel.dylib) [0x7fff8e5b2662]
*14 ??? (mach_kernel + 3960080) [0xffffff80005c6d10]
Thread 0x128d priority 62
14 thread_start + 13 (libsystem_pthread.dylib) [0x7fff90388fc9]
14 _pthread_start + 137 (libsystem_pthread.dylib) [0x7fff9038472a]
14 _pthread_body + 138 (libsystem_pthread.dylib) [0x7fff90384899]
14 __NSThread__main__ + 1318 (Foundation) [0x7fff8c419dfb]
14 +[NSURLConnection(Loader) _resourceLoadLoop:] + 348 (Foundation) [0x7fff8c419ff7]
14 CFRunLoopRunSpecific + 309 (CoreFoundation) [0x7fff8f410e75]
14 __CFRunLoopRun + 1161 (CoreFoundation) [0x7fff8f411539]
14 __CFRunLoopServiceMachPort + 181 (CoreFoundation) [0x7fff8f411f15]
14 mach_msg_trap + 10 (libsystem_kernel.dylib) [0x7fff8e5ada1a]
*14 ipc_mqueue_receive_continue + 0 (mach_kernel) [0xffffff80002167d0]
Thread 0x1293 priority 46
14 thread_start + 13 (libsystem_pthread.dylib) [0x7fff90388fc9]
14 _pthread_start + 137 (libsystem_pthread.dylib) [0x7fff9038472a]
14 _pthread_body + 138 (libsystem_pthread.dylib) [0x7fff90384899]
14 __select + 10 (libsystem_kernel.dylib) [0x7fff8e5b19aa]
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Thread 0x12a4 priority 46
14 thread_start + 13 (libsystem_pthread.dylib) [0x7fff90388fc9]
14 _pthread_start + 137 (libsystem_pthread.dylib) [0x7fff9038472a]
14 _pthread_body + 138 (libsystem_pthread.dylib) [0x7fff90384899]
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14 AGMWorkQueueTask::operator()() + 73 (AdobeAGM) [0x102cc5f4d]
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14 __psynch_cvwait + 10 (libsystem_kernel.dylib) [0x7fff8e5b1716]
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Binary Images:
0x100000000 - 0x1015bdff7 com.adobe.illustrator 18.1.0 (18.1.0) <E06A6B1A-ACCB-3580-A30A-E99C9FDC2055> /Applications/Adobe Illustrator CC 2014/Adobe Illustrator.app/Contents/MacOS/Adobe Illustrator
0x1028b9000 - 0x103079ff7 com.adobe.AGM AdobeAGM 4.30.41.1 (4.30.41.1) <9D07AF6E-D741-3CAF-94E1-C3CBAF6BC5B3> /Applications/Adobe Illustrator CC 2014/Adobe Illustrator.app/Contents/Frameworks/AdobeAGM.framework/Versions/A/AdobeAGM
0x7fff8c3b3000 - 0x7fff8c6b3ff7 com.apple.Foundation 6.9 (1056.16) <24349208-3603-3F5D-95CC-B379616FBEF8> /System/Library/Frameworks/Foundation.framework/Versions/C/Foundation
0x7fff8e59c000 - 0x7fff8e5b8ff7 libsystem_kernel.dylib (2422.115.4) <9EDE872E-2A9E-3A78-8E1D-AB790794A098> /usr/lib/system/libsystem_kernel.dylib
0x7fff8f3a1000 - 0x7fff8f586fff com.apple.CoreFoundation 6.9 (855.17) <729BD6DA-1F63-3E72-A148-26F21EBF52BB> /System/Library/Frameworks/CoreFoundation.framework/Versions/A/CoreFoundation
0x7fff90383000 - 0x7fff9038aff7 libsystem_pthread.dylib (53.1.4) <AB498556-B555-310E-9041-F67EC9E00E2C> /usr/lib/system/libsystem_pthread.dylib
0x7fff90aec000 - 0x7fff90b06fff libdispatch.dylib (339.92.1) <C4E4A18D-3C3B-3C9C-8709-A4270D998DE7> /usr/lib/system/libdispatch.dylib
0x7fff9810d000 - 0x7fff98113ff7 libsystem_platform.dylib (24.90.1) <3C3D3DA8-32B9-3243-98EC-D89B9A1670B3> /usr/lib/system/libsystem_platform.dylib
*0xffffff7f80bd9000 - 0xffffff7f80be0fff com.apple.kec.pthread 1.0 (1) <882075E6-12C4-3225-8750-928715183739> /System/Library/Extensions/pthread.kext/Contents/MacOS/pthread
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Path: /System/Library/Frameworks/Accounts.framework/Versions/A/Support/accountsd
Architecture: x86_64
Parent: launchd [156]
UID: 501
Sudden Term: Clean (allows idle exit)
Task size: 1950 pages
Importance: Adaptive, Background Priority
IO Policy: Utility
Timers: Coalesced
Thread 0x5f7 DispatchQueue 1 priority 4
14 start + 1 (libdyld.dylib) [0x7fff965bb5fd]
14 ??? (accountsd + 6850) [0x10fef4ac2]
14 CFRunLoopRunSpecific + 309 (CoreFoundation) [0x7fff8f410e75]
14 __CFRunLoopRun + 1161 (CoreFoundation) [0x7fff8f411539]
14 __CFRunLoopServiceMachPort + 181 (CoreFoundation) [0x7fff8f411f15]
14 mach_msg_trap + 10 (libsystem_kernel.dylib) [0x7fff8e5ada1a]
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Thread 0x609 DispatchQueue 2 priority 4
14 _dispatch_mgr_thread + 52 (libdispatch.dylib) [0x7fff90aef136]
14 kevent64 + 10 (libsystem_kernel.dylib) [0x7fff8e5b2662]
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0x10fef3000 - 0x10fef4fff accountsd (336.9) <806AD9DD-23C7-3DB5-BE2F-C3E4D3E27EA9> /System/Library/Frameworks/Accounts.framework/Versions/A/Support/accountsd
0x7fff8e59c000 - 0x7fff8e5b8ff7 libsystem_kernel.dylib (2422.115.4) <9EDE872E-2A9E-3A78-8E1D-AB790794A098> /usr/lib/system/libsystem_kernel.dylib
0x7fff8f3a1000 - 0x7fff8f586fff com.apple.CoreFoundation 6.9 (855.17) <729BD6DA-1F63-3E72-A148-26F21EBF52BB> /System/Library/Frameworks/CoreFoundation.framework/Versions/A/CoreFoundation
0x7fff90aec000 - 0x7fff90b06fff libdispatch.dylib (339.92.1) <C4E4A18D-3C3B-3C9C-8709-A4270D998DE7> /usr/lib/system/libdispatch.dylib
0x7fff965b8000 - 0x7fff965bbff7 libdyld.dylib (239.4) <7C9EC3B7-DDE3-33FF-953F-4067C743951D> /usr/lib/system/libdyld.dylib
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Path: /Applications/Utilities/Adobe Creative Cloud/*/Adobe CEF Helper.app/Contents/MacOS/Adobe CEF Helper
Architecture: i386
Parent: Creative Cloud [294]
Responsible: Creative Cloud [294]
UID: 501
Task size: 10987 pages
Importance: Donating
IO Policy: Standard
Process: Adobe CEF Helper [369]
Path: /Applications/Utilities/Adobe Creative Cloud/*/Adobe CEF Helper.app/Contents/MacOS/Adobe CEF Helper
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14 start + 1 (libdyld.dylib) [0x7fff965bb5fd]
14 NSApplicationMain + 940 (AppKit) [0x7fff940e0783]
14 -[NSApplication run] + 553 (AppKit) [0x7fff940f599c]
14 -[NSApplication nextEventMatchingMask:untilDate:inMode:dequeue:] + 122 (AppKit) [0x7fff9410189b]
14 _DPSNextEvent + 1434 (AppKit) [0x7fff9410224e]
14 _BlockUntilNextEventMatchingListInModeWithFilter + 65 (HIToolbox) [0x7fff98a8a5bc]
14 ReceiveNextEventCommon + 479 (HIToolbox) [0x7fff98a8a7b7]
14 RunCurrentEventLoopInMode + 226 (HIToolbox) [0x7fff98a8aa0d]
14 CFRunLoopRunSpecific + 309 (CoreFoundation) [0x7fff8f410e75]
14 __CFRunLoopRun + 1161 (CoreFoundation) [0x7fff8f411539]
14 __CFRunLoopServiceMachPort + 181 (CoreFoundation) [0x7fff8f411f15]
14 mach_msg_trap + 10 (libsystem_kernel.dylib) [0x7fff8e5ada1a]
*14 ipc_mqueue_receive_continue + 0 (mach_kernel) [0xffffff80002167d0]
Thread 0x1300 DispatchQueue 2 priority 48
14 _dispatch_mgr_thread + 52 (libdispatch.dylib) [0x7fff90aef136]
14 kevent64 + 10 (libsystem_kernel.dylib) [0x7fff8e5b2662]
*14 ??? (mach_kernel + 3960080) [0xffffff80005c6d10]
Thread 0x1310 priority 46
14 thread_start + 13 (libsystem_pthread.dylib) [0x7fff90388fc9]
14 _pthread_start + 137 (libsystem_pthread.dylib) [0x7fff9038472a]
14 _pthread_body + 138 (libsystem_pthread.dylib) [0x7fff90384899]
14 _NSEventThread + 144 (AppKit) [0x7fff942a205e]
14 CFRunLoopRunSpecific + 309 (CoreFoundation) [0x7fff8f410e75]
14 __CFRunLoopRun + 1161 (CoreFoundation) [0x7fff8f411539]
14 __CFRunLoopServiceMachPort + 181 (CoreFoundation) [0x7fff8f411f15]
14 mach_msg_trap + 10 (libsystem_kernel.dylib) [0x7fff8e5ada1a]
*14 ipc_mqueue_receive_continue + 0 (mach_kernel) [0xffffff80002167d0]
Binary Images:
0x10b9c8000 - 0x10b9cdff3 com.apple.AirPlayUIAgent 2.0 (200.34.4) <0E216F6D-BD52-38DA-BED6-DDF3BA3B34D2> /System/Library/CoreServices/AirPlayUIAgent.app/Contents/MacOS/AirPlayUIAgent
0x7fff8e59c000 - 0x7fff8e5b8ff7 libsystem_kernel.dylib (2422.115.4) <9EDE872E-2A9E-3A78-8E1D-AB790794A098> /usr/lib/system/libsystem_kernel.dylib
0x7fff8f3a1000 - 0x7fff8f586fff com.apple.CoreFoundation 6.9 (855.17) <729BD6DA-1F63-3E72-A148-26F21EBF52BB> /System/Library/Frameworks/CoreFoundation.framework/Versions/A/CoreFoundation
0x7fff90383000 - 0x7fff9038aff7 libsystem_pthread.dylib (53.1.4) <AB498556-B555-310E-9041-F67EC9E00E2C> /usr/lib/system/libsystem_pthread.dylib
0x7fff90aec000 - 0x7fff90b06fff libdispatch.dylib (339.92.1) <C4E4A18D-3C3B-3C9C-8709-A4270D998DE7> /usr/lib/system/libdispatch.dylib
0x7fff940de000 - 0x7fff94c54ff7 com.apple.AppKit 6.9 (1265.21) <9DC13B27-841D-3839-93B2-3EDE66157BDE> /System/Library/Frameworks/AppKit.framework/Versions/C/AppKit
0x7fff965b8000 - 0x7fff965bbff7 libdyld.dylib (239.4) <7C9EC3B7-DDE3-33FF-953F-4067C743951D> /usr/lib/system/libdyld.dylib
0x7fff98a5c000 - 0x7fff98d06ff5 com.apple.HIToolbox 2.1.1 <A388E773-AE7B-3FD1-8662-A98E6E24EA16> /System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/HIToolbox.framework/Ver sions/A/HIToolbox
*0xffffff8000200000 - 0xffffff80007a823a mach_kernel (2422.115.4) <9477416E-7BCA-3679-AF97-E1EAAD3DD5A0> /mach_kernel
Process: airportd [95]
Path: /usr/libexec/airportd
Architecture: x86_64
Parent: launchd [1]
UID: 0
Sudden Term: Clean
Task size: 1304 pages
Importance: Adaptive, Background Priority
IO Policy: Utility
Timers: Coalesced
Thread 0x319 DispatchQueue 1 priority 4
14 start + 1 (libdyld.dylib) [0x7fff965bb5fd]
14 ??? (airportd + 85556) [0x105c27e34]
14 -[NSRunLoop(NSRunLoop) run] + 74 (Foundation) [0x7fff8c504b3a]
14 -[NSRunLoop(NSRunLoop) runMode:beforeDate:] + 253 (Foundation) [0x7fff8c41c16c]
14 CFRunLoopRunSpecific + 309 (CoreFoundation) [0x7fff8f410e75]
14 __CFRunLoopRun + 1161 (CoreFoundation) [0x7fff8f411539]
14 __CFRunLoopServiceMachPort + 181 (CoreFoundation) [0x7fff8f411f15]
14 mach_msg_trap + 10 (libsystem_kernel.dylib) [0x7fff8e5ada1a]
*14 ipc_mqueue_receive_continue + 0 (mach_kernel) [0xffffff80002167d0]
Thread 0x3d1 DispatchQueue 2 priority 4
14 _dispatch_mgr_thread + 52 (libdispatch.dylib) [0x7fff90aef136]
14 _dispatch_mgr_invoke + 177 (libdispatch.dylib) [0x7fff90aef3e3]
14 __select_nocancel + 10 (libsystem_kernel.dylib) [0x7fff8e5b19c2]
*14 ??? (mach_kernel + 4080224) [0xffffff80005e4260]
Thread 0x3e1 priority 4
14 thread_start + 13 (libsystem_pthread.dylib) [0x7fff90388fc9]
14 _pthread_start + 137 (libsystem_pthread.dylib) [0x7fff9038472a]
14 _pthread_body + 138 (libsystem_pthread.dylib) [0x7fff90384899]
14 __select + 10 (libsystem_kernel.dylib) [0x7fff8e5b19aa]
*14 ??? (mach_kernel + 4080224) [0xffffff80005e4260]
Binary Images:
0x105c13000 - 0x105c82ff7 airportd (940.60) <0329604B-D65F-3571-BBC5-7ABF6CC80101> /usr/libexec/airportd
0x7fff8c3b3000 - 0x7fff8c6b3ff7 com.apple.Foundation 6.9 (1056.16) <24349208-3603-3F5D-95CC-B379616FBEF8> /System/Library/Frameworks/Foundation.framework/Versions/C/Foundation
0x7fff8e59c000 - 0x7fff8e5b8ff7 libsystem_kernel.dylib (2422.115.4) <9EDE872E-2A9E-3A78-8E1D-AB790794A098> /usr/lib/system/libsystem_kernel.dylib
0x7fff8f3a1000 - 0x7fff8f586fff com.apple.CoreFoundation 6.9 (855.17) <729BD6DA-1F63-3E72-A148-26F21EBF52BB> /System/Library/Frameworks/CoreFoundation.framework/Versions/A/CoreFoundation
0x7fff90383000 - 0x7fff9038aff7 libsystem_pthread.dylib (53.1.4) <AB498556-B555-310E-9041-F67EC9E00E2C> /usr/lib/system/libsystem_pthread.dylib
0x7fff90aec000 - 0x7fff90b06fff libdispatch.dylib (339.92.1) <C4E4A18D-3C3B-3C9C-8709-A4270D998DE7> /usr/lib/system/libdispatch.dylib
0x7fff965b8000 - 0x7fff965bbff7 libdyld.dylib (239.4) <7C9EC3B7-DDE3-33FF-953F-4067C743951D> /usr/lib/system/libdyld.dylib
*0xffffff8000200000 - 0xffffff80007a823a mach_kernel (2422.115.4) <9477416E-7BCA-3679-AF97-E1EAAD3DD5A0> /mach_kernel
Process: aosnotifyd [94]
Path: /usr/libexec/aosnotifyd
Architecture: x86_64
Parent: launchd [1]
UID: 0
Sudden Term: Clean (allows idle exit)
Task size: 2401 pages
Importance: Adaptive, Background Priority
IO Policy: Utility
Timers: Coalesced
Thread 0x318 DispatchQueue 1 priority 4
14 start + 1 (libdyld.dylib) [0x7fff965bb5fd]
14 ??? (aosnotifyd + 61205) [0x10a42af15]
14 ??? (aosnotifyd + 173664) [0x10a446660]
14 -[NSRunLoop(NSRunLoop) run] + 74 (Foundation) [0x7fff8c504b3a]
14 -[NSRunLoop(NSRunLoop) runMode:beforeDate:] + 253 (Foundation) [0x7fff8c41c16c]
14 CFRunLoopRunSpecific + 309 (CoreFoundation) [0x7fff8f410e75]
14 __CFRunLoopRun + 1161 (CoreFoundation) [0x7fff8f411539]
14 __CFRunLoopServiceMachPort + 181 (CoreFoundation) [0x7fff8f411f15]
14 mach_msg_trap + 10 (libsystem_kernel.dylib) [0x7fff8e5ada1a]
*14 ipc_mqueue_receive_continue + 0 (mach_kernel) [0xffffff80002167d0]
Thread 0x386 DispatchQueue 2 priority 4
14 _dispatch_mgr_thread + 52 (libdispatch.dylib) [0x7fff90aef136]
14 kevent64 + 10 (libsystem_kernel.dylib) [0x7fff8e5b2662]
*14 ??? (mach_kernel + 3960080) [0xffffff80005c6d10]
Thread 0x47e priority 4
14 thread_start + 13 (libsystem_pthread.dylib) [0x7fff90388fc9]
14 _pthread_start + 137 (libsystem_pthread.dylib) [0x7fff9038472a]
14 _pthread_body + 138 (libsystem_pthread.dylib) [0x7fff90384899]
14 __NSThread__main__ + 1318 (Foundation) [0x7fff8c419dfb]
14 +[NSURLConnection(Loader) _resourceLoadLoop:] + 348 (Foundation) [0x7fff8c419ff7]
14 CFRunLoopRunSpecific + 309 (CoreFoundation) [0x7fff8f410e75]
14 __CFRunLoopRun + 1161 (CoreFoundation) [0x7fff8f411539]
14 __CFRunLoopServiceMachPort + 181 (CoreFoundation) [0x7fff8f411f15]
14 mach_msg_trap + 10 (libsystem_kernel.dylib) [0x7fff8e5ada1a]
*14 ipc_mqueue_receive_continue + 0 (mach_kernel) [0xffffff80002167d0]
Thread 0x12ee priority 4
14 thread_start + 13 (libsystem_pthread.dylib) [0x7fff90388fc9]
14 _pthread_start + 137 (libsystem_pthread.dylib) [0x7fff9038472a]
14 _pthread_body + 138 (libsystem_pthread.dylib) [0x7fff90384899]
14 __select + 10 (libsystem_kernel.dylib) [0x7fff8e5b19aa]
*14 ??? (mach_kernel + 4080224) [0xffffff80005e4260]
Binary Images:
0x10a41c000 - 0x10a47afff aosnotifyd (760.3) <57A7B425-2369-3F29-A0DE-13E0DA454F62> /usr/libexec/aosnotifyd
0x7fff8c3b3000 - 0x7fff8c6b3ff7 com.apple.Foundation 6.9 (1056.16) <24349208-3603-3F5D-95CC-B379616FBEF8> /System/Library/Frameworks/Foundation.framework/Versions/C/Foundation
0x7fff8e59c000 - 0x7fff8e5b8ff7 libsystem_kernel.dylib (2422.115.4) <9EDE872E-2A9E-3A78-8E1D-AB790794A098> /usr/lib/system/libsystem_kernel.dylib
0x7fff8f3a1000 - 0x7fff8f586fff com.apple.CoreFoundation 6.9 (855.17) <729BD6DA-1F63-3E72-A148-26F21EBF52BB> /System/Library/Frameworks/CoreFoundation.framework/Versions/A/CoreFoundation
0x7fff90383000 - 0x7fff9038aff7 libsystem_pthread.dylib (53.1.4) <AB498556-B555-310E-9041-F67EC9E00E2C> /usr/lib/system/libsystem_pthread.dylib
0x7fff90aec000 - 0x7fff90b06fff libdispatch.dylib (339.92.1) <C4E4A18D-3C3B-3C9C-8709-A4270D998DE7> /usr/lib/system/libdispatch.dylib
0x7fff965b8000 - 0x7fff965bbff7 libdyld.dylib (239.4) <7C9EC3B7-DDE3-33FF-953F-4067C743951D> /usr/lib/system/libdyld.dylib
*0xffffff8000200000 - 0xffffff80007a823a mach_kernel (2422.115.4) <9477416E-7BCA-3679-AF97-E1EAAD3DD5A0> /mach_kernel
Process: appleeventsd [87]
Path: /System/Library/CoreServices/appleeventsd
Architecture: x86_64
Parent: launchd [1]
UID: 55
Task size: 879 pages
Importance: Adaptive, Background Priority
IO Policy: Utility
Timers: Coalesced
Thread 0x3e4 DispatchQueue 2 priority 4
14 _dispatch_mgr_thread + 52 (libdispatch.dylib) [0x7fff90aef136]
14 kevent64 + 10 (libsystem_kernel.dylib) [0x7fff8e5b2662]
*14 ??? (mach_kernel + 3960080) [0xffffff80005c6d10]
Thread 0x3e5 DispatchQueue 7 priority 4
14 _dispatch_sig_thread + 45 (libdispatch.dylib) [0x7fff90af77c5]
14 __sigsuspend_nocancel + 10 (libsystem_kernel.dylib) [0x7fff8e5b1caa]
*14 ??? (mach_kernel + 4080224) [0xffffff80005e4260]
Binary Images:
0x10a77e000 - 0x10a77effe appleeventsd (665.5) <5049C997-9744-35A2-960D-0C4732911528> /System/Library/CoreServices/appleeventsd
0x7fff8e59c000 - 0x7fff8e5b8ff7 libsystem_kernel.dylib (2422.115.4) <9EDE872E-2A9E-3A78-8E1D-AB790794A098> /usr/lib/system/libsystem_kernel.dylib
0x7fff90aec000 - 0x7fff90b06fff libdispatch.dylib (339.92.1) <C4E4A18D-3C3B-3C9C-8709-A4270D998DE7> /usr/lib/system/libdispatch.dylib
*0xffffff8000200000 - 0xffffff80007a823a mach_kernel (2422.115.4) <9477416E-7BCA-3679-AF97-E1EAAD3DD5A0> /mach_kernel
Process: AppleIDAuthAgent [289]
Path: /System/Library/CoreServices/AppleIDAuthAgent
Architecture: x86_64
Parent: launchd [156]
UID: 501
Sudden Term: Clean (allows idle exit)
Task size: 518 pages
Importance: Adaptive, Background Priority
IO Policy: Utility
Timers: Coalesced
Thread 0x1671 DispatchQueue 2 priority 4
14 _dispatch_mgr_thread + 52 (libdispatch.dylib) [0x7fff90aef136]
14 kevent64 + 10 (libsystem_kernel.dylib) [0x7fff8e5b2662]
*14 ??? (mach_kernel + 3960080) [0xffffff80005c6d10]
Thread 0x1672 DispatchQueue 7 priority 4
14 _dispatch_sig_thread + 45 (libdispatch.dylib) [0x7fff90af77c5]
14 __sigsuspend_nocancel + 10 (libsystem_kernel.dylib) [0x7fff8e5b1caa]
*14 ??? (mach_kernel + 4080224) [0xffffff80005e4260]
Thread 0x1675 DispatchQueue 16 priority 4
14 start_wqthread + 13 (libsystem_pthread.dylib) [0x7fff90388fb9]
14 _pthread_wqthread + 314 (libsystem_pthread.dylib) [0x7fff90385ef8]
14 _dispatch_worker_thread2 + 40 (libdispatch.dylib) [0x7fff90af0177]
14 _dispatch_root_queue_drain + 75 (libdispatch.dylib) [0x7fff90aeef87]
14 _dispatch_queue_invoke + 110 (libdispatch.dylib) [0x7fff90af09c1]
14 _dispatch_queue_drain + 359 (libdispatch.dylib) [0x7fff90aef617]
14 _dispatch_source_invoke + 413 (libdispatch.dylib) [0x7fff90aef885]
14 _dispatch_client_callout + 8 (libdispatch.dylib) [0x7fff90aed28d]
14 _dispatch_after_timer_callback + 77 (libdispatch.dylib) [0x7fff90af5433]
14 _dispatch_client_callout + 8 (libdispatch.dylib) [0x7fff90aed28d]
14 _dispatch_call_block_and_release + 12 (libdispatch.dylib) [0x7fff90af01bb]
14 ___ZL30startScheduledAccountCheckTaskdd_block_invoke_2 + 480 (AppleIDAuthAgent) [0x10c183dd4]
14 semaphore_timedwait_trap + 10 (libsystem_kernel.dylib) [0x7fff8e5ada6e]
*14 semaphore_wait_continue + 0 (mach_kernel) [0xffffff800023b570]
Binary Images:
0x10c181000 - 0x10c1b1fff AppleIDAuthAgent (600.4) <9549C391-F83B-3B63-8D2B-482E77EE24CE> /System/Library/CoreServices/AppleIDAuthAgent
0x7fff8e59c000 - 0x7fff8e5b8ff7 libsystem_kernel.dylib (2422.115.4) <9EDE872E-2A9E-3A78-8E1D-AB790794A098> /usr/lib/system/libsystem_kernel.dylib
0x7fff90383000 - 0x7fff9038aff7 libsystem_pthread.dylib (53.1.4) <AB498556-B555-310E-9041-F67EC9E00E2C> /usr/lib/system/libsystem_pthread.dylib
0x7fff90aec000 - 0x7fff90b06fff libdispatch.dylib (339.92.1) <C4E4A18D-3C3B-3C9C-8709-A4270D998DE7> /usr/lib/system/libdispatch.dylib
*0xffffff8000200000 - 0xffffff80007a823a mach_kernel (2422.115.4) <9477416E-7BCA-3679-AF97-E1EAAD3DD5A0> /mach_kernel
Process: AppleSpell [397]
Path: /System/Library/Services/AppleSpell.service/Contents/MacOS/AppleSpell
Architecture: x86_64
Parent: launchd [156]
UID: 501
Sudden Term: Clean
Task size: 1173 pages
Importance: Donating
IO Policy: Standard
Timers: Coalesced
Thread 0x1d75 DispatchQueue 1 priority 31
14 start + 1 (libdyld.dylib) [0x7fff965bb5fd]
14 ??? (AppleSpell + 4798) [0x1051ac2be]
14 -[NSSpellServer run] + 73 (Foundation) [0x7fff8c53621b]
14 CFRunLoopRun + 97 (CoreFoundation) [0x7fff8f4c6811]
14 CFRunLoopRunSpecific + 309 (CoreFoundation) [0x7fff8f410e75]
14 __CFRunLoopRun + 1161 (CoreFoundation) [0x7fff8f411539]
14 __CFRunLoopServiceMachPort + 181 (CoreFoundation) [0x7fff8f411f15]
14 mach_msg_trap + 10 (libsystem_kernel.dylib) [0x7fff8e5ada1a]
*14 ipc_mqueue_receive_continue + 0 (mach_kernel) [0xffffff80002167d0]
Thread 0x1d7e DispatchQueue 2 priority 33
14 _dispatch_mgr_thread + 52 (libdispatch.dylib) [0x7fff90aef136]
14 kevent64 + 10 (libsystem_kernel.dylib) [0x7fff8e5b2662]
*14 ??? (mach_kernel + 3960080) [0xffffff80005c6d10]
Binary Images:
0x1051ab000 - 0x10526eff7 com.apple.AppleSpell 2.1 (232) <A0032D8D-8C88-3E70-960D-BE53DE83E0BC> /System/Library/Services/AppleSpell.service/Contents/MacOS/AppleSpell
0x7fff8c3b3000 - 0x7fff8c6b3ff7 com.apple.Foundation 6.9 (1056.16) <24349208-3603-3F5D-95CC-B379616FBEF8> /System/Library/Frameworks/Foundation.framework/Versions/C/Foundation
0x7fff8e59c000 - 0x7fff8e5b8ff7 libsystem_kernel.dylib (2422.115.4) <9EDE872E-2A9E-3A78-8E1D-AB790794A098> /usr/lib/system/libsystem_kernel.dylib
0x7fff8f3a1000 - 0x7fff8f586fff com.apple.CoreFoundation 6.9 (855.17) <729BD6DA-1F63-3E72-A148-26F21EBF52BB> /System/Library/Frameworks/CoreFoundation.framework/Versions/A/CoreFoundation
0x7fff90aec000 - 0x7fff90b06fff libdispatch.dylib (339.92.1) <C4E4A18D-3C3B-3C9C-8709-A4270D998DE7> /usr/lib/system/libdispatch.dylib
0x7fff965b8000 - 0x7fff965bbff7 libdyld.dylib (239.4) <7C9EC3B7-DDE3-33FF-953F-4067C743951D> /usr/lib/system/libdyld.dylib
*0xffffff8000200000 - 0xffffff80007a823a mach_kernel (2422.115.4) <9477416E-7BCA-3679-AF97-E1EAAD3DD5A0> /mach_kernel
Process: apsd [93]
Path: /System/Library/PrivateFrameworks/ApplePushService.framework/apsd
Architecture: x86_64
Parent: launchd [1]
UID: 0
Task size: 2336 pages
Importance: Adaptive, Donating
Timers: Coalesced
Thread 0x317 DispatchQueue 1 priority 31
14 start + 1 (libdyld.dylib) [0x7fff965bb5fd]
14 ??? (apsd + 211338) [0x10993798a]
14 -[NSRunLoop(NSRunLoop) run] + 74 (Foundation) [0x7fff8c504b3a]
14 -[NSRunLoop(NSRunLoop) runMode:beforeDate:] + 253 (Foundation) [0x7fff8c41c16c]
14 CFRunLoopRunSpecific + 309 (CoreFoundation) [0x7fff8f410e75]
14 __CFRunLoopRun + 1161 (CoreFoundation) [0x7fff8f411539]
14 __CFRunLoopServiceMachPort + 181 (CoreFoundation) [0x7fff8f411f15]
14 mach_msg_trap + 10 (libsystem_kernel.dylib) [0x7fff8e5ada1a]
*14 ipc_mqueue_receive_continue + 0 (mach_kernel) [0xffffff80002167d0]
Thread 0x39b DispatchQueue 2 priority 33
14 _dispatch_mgr_thread + 52 (libdispatch.dylib) [0x7fff90aef136]
14 kevent64 + 10 (libsystem_kernel.dylib) [0x7fff8e5b2662]
*14 ??? (mach_kernel + 3960080) [0xffffff80005c6d10]
Thread 0x43c priority 63
14 thread_start + 13 (libsystem_pthread.dylib) [0x7fff90388fc9]
14 _pthread_start + 137 (libsystem_pthread.dylib) [0x7fff9038472a]
14 _pthread_body + 138 (libsystem_pthread.dylib) [0x7fff90384899]
14 __NSThread__main__ + 1318 (Foundation) [0x7fff8c419dfb]
14 +[NSURLConnection(Loader) _resourceLoadLoop:] + 348 (Foundation) [0x7fff8c419ff7]
14 CFRunLoopRunSpecific + 309 (CoreFoundation) [0x7fff8f410e75]
14 __CFRunLoopRun + 1161 (CoreFoundation) [0x7fff8f411539]
14 __CFRunLoopServiceMachPort + 181 (CoreFoundation) [0x7fff8f411f15]
14 mach_msg_trap + 10 (libsystem_kernel.dylib) [0x7fff8e5ada1a]
*14 ipc_mqueue_receive_continue + 0 (mach_kernel) [0xffffff80002167d0]
Thread 0xa7c priority 31
14 thread_start + 13 (libsystem_pthread.dylib) [0x7fff90388fc9]
14 _pthread_start + 137 (libsystem_pthread.dylib) [0x7fff9038472a]
14 _pthread_body + 138 (libsystem_pthread.dylib) [0x7fff90384899]
14 __select + 10 (libsystem_kernel.dylib) [0x7fff8e5b19aa]
*14 ??? (mach_kernel + 4080224) [0xffffff80005e4260]
Binary Images:
0x109904000 - 0x109998fff apsd (206.2) <6F36B882-4D77-34A8-8BB4-1300962DE3F4> /System/Library/PrivateFrameworks/ApplePushService.framework/apsd
0x7fff8c3b3000 - 0x7fff8c6b3ff7 com.apple.Foundation 6.9 (1056.16) <24349208-3603-3F5D-95CC-B379616FBEF8> /System/Library/Frameworks/Foundation.framework/Versions/C/Foundation
0x7fff8e59c000 - 0x7fff8e5b8ff7 libsystem_kernel.dylib (2422.115.4) <9EDE872E-2A9E-3A78-8E1D-AB790794A098> /usr/lib/system/libsystem_kernel.dylib
0x7fff8f3a1000 - 0x7fff8f586fff com.apple.CoreFoundation 6.9 (855.17) <729BD6DA-1F63-3E72-A148-26F21EBF52BB> /System/Library/Frameworks/CoreFoundation.framework/Versions/A/CoreFoundation
0x7fff90383000 - 0x7fff9038aff7 libsystem_pthread.dylib (53.1.4) <AB498556-B555-310E-9041-F67EC9E00E2C> /usr/lib/system/libsystem_pthread.dylib
0x7fff90aec000 - 0x7fff90b06fff libdispatch.dylib (339.92.1) <C4E4A18D-3C3B-3C9C-8709-A4270D998DE7> /usr/lib/system/libdispatch.dylib
0x7fff965b8000 - 0x7fff965bbff7 libdyld.dylib (239.4) <7C9EC3B7-DDE3-33FF-953F-4067C743951D> /usr/lib/system/libdyld.dylib
*0xffffff8000200000 - 0xffffff80007a823a mach_kernel (2422.115.4) <9477416E-7BCA-3679-AF97-E1EAAD3DD5A0> /mach_kernel
Process: authd [34]
Path: /System/Library/Frameworks/Security.framework/Versions/A/XPCServices/authd.xpc/Contents/M acOS/authd
Architecture: x86_64
Parent: launchd [1]
UID: 0
Sudden Term: Dirty (allows idle exit)
Task size: 1804 pages
Importance: Adaptive, Background Priority
IO Policy: Utility
Timers: Coalesced
Thread 0x1b1 DispatchQueue 7 priority 4
14 _dispatch_sig_thread + 45 (libdispatch.dylib) [0x7fff90af77c5]
14 __sigsuspend_nocancel + 10 (libsystem_kernel.dylib) [0x7fff8e5b1caa]
*14 ??? (mach_kernel + 4080224) [0xffffff80005e4260]
Thread 0x1b2 DispatchQueue 2 priority 4
14 _dispatch_mgr_thread + 52 (libdispatch.dylib) [0x7fff90aef136]
14 kevent64 + 10 (libsystem_kernel.dylib) [0x7fff8e5b2662]
*14 ??? (mach_kernel + 3960080) [0xffffff80005c6d10]
Thread 0x1b3 DispatchQueue 6 priority 4
14 start_wqthread + 13 (libsystem_pthread.dylib) [0x7fff90388fb9]
14 _pthread_wqthread + 314 (libsystem_pthread.dylib) [0x7fff90385ef8]
14 _dispatch_worker_thread2 + 40 (libdispatch.dylib) [0x7fff90af0177]
14 _dispatch_root_queue_drain + 326 (libdispatch.dylib) [0x7fff90aef082]
14 _dispatch_client_callout + 8 (libdispatch.dylib) [0x7fff90aed28d]
14 _dispatch_call_block_and_release + 12 (libdispatch.dylib) [0x7fff90af01bb]
14 ??? (authd + 73564) [0x1019e6f5c]
14 au_sdev_read_aia + 570 (libbsm.0.dylib) [0x7fff90341ac5]
14 fgetc + 44 (libsystem_c.dylib) [0x7fff9548f68e]
14 __srget + 14 (libsystem_c.dylib) [0x7fff95495ff5]
14 __srefill1 + 24 (libsystem_c.dylib) [0x7fff95495edb]
14 __read_nocancel + 10 (libsystem_kernel.dylib) [0x7fff8e5b18ea]
*14 hndl_unix_scall64 + 22 (mach_kernel) [0xffffff80002f4176]
*14 unix_syscall64 + 499 (mach_kernel) [0xffffff8000640c63]
*14 read_nocancel + 127 (mach_kernel) [0xffffff80005f20ff]
*14 ??? (mach_kernel + 4137710) [0xffffff80005f22ee]
*14 ??? (mach_kernel + 2047477) [0xffffff80003f3df5]
*14 VNOP_READ + 225 (mach_kernel) [0xffffff80003fe241]
*14 spec_read + 253 (mach_kernel) [0xffffff800040d60d]
*14 ??? (mach_kernel + 3847193) [0xffffff80005ab419]
*14 msleep + 114 (mach_kernel) [0xffffff80005e4072]
*14 ??? (mach_kernel + 4079173) [0xffffff80005e3e45]
*14 lck_mtx_sleep + 78 (mach_kernel) [0xffffff800022d18e]
*14 thread_block_reason + 204 (mach_kernel) [0xffffff8000235d5c]
*14 ??? (mach_kernel + 223579) [0xffffff800023695b]
*14 machine_switch_context + 354 (mach_kernel) [0xffffff80002d8452]
Binary Images:
0x1019d5000 - 0x1019ecff3 com.apple.authd 1.0 (55471.14.18) <B30B0EB7-7B73-3C76-ACB7-C686E527450D> /System/Library/Frameworks/Security.framework/Versions/A/XPCServices/authd.xpc/Contents/M acOS/authd
0x7fff8e59c000 - 0x7fff8e5b8ff7 libsystem_kernel.dylib (2422.115.4) <9EDE872E-2A9E-3A78-8E1D-AB790794A098> /usr/lib/system/libsystem_kernel.dylib
0x7fff90333000 - 0x7fff90343fff libbsm.0.dylib (33) <2CAC00A2-1352-302A-88FA-C567D4D69179> /usr/lib/libbsm.0.dylib
0x7fff90383000 - 0x7fff9038aff7 libsystem_pthread.dylib (53.1.4) <AB498556-B555-310E-9041-F67EC9E00E2C> /usr/lib/system/libsystem_pthread.dylib
0x7fff90aec000 - 0x7fff90b06fff libdispatch.dylib (339.92.1) <C4E4A18D-3C3B-3C9C-8709-A4270D998DE7> /usr/lib/system/libdispatch.dylib
0x7fff95453000 - 0x7fff954dcff7 libsystem_c.dylib (997.90.3) <6FD3A400-4BB2-3B95-B90C-BE6E9D0D78FA> /usr/lib/system/libsystem_c.dylib
*0xffffff8000200000 - 0xffffff80007a823a mach_kernel (2422.115.4) <9477416E-7BCA-3679-AF97-E1EAAD3DD5A0> /mach_kernel
Process: autofsd [92]
Path: /usr/libexec/autofsd
Architecture: x86_64
Parent: launchd [1]
UID: 0
Sudden Term: Clean
Task size: 519 pages
Importance: Donating
IO Policy: Standard
Timers: Coalesced
Thread 0x356 DispatchQueue 2 priority 33
14 _dispatch_mgr_thread + 52 (libdispatch.dylib) [0x7fff90aef136]
14 kevent64 + 10 (libsystem_kernel.dylib) [0x7fff8e5b2662]
*14 ??? (mach_kernel + 3960080) [0xffffff80005c6d10]
Thread 0x43b DispatchQueue 7 priority 31
14 _dispatch_sig_thread + 45 (libdispatch.dylib) [0x7fff90af77c5]
14 __sigsuspend_nocancel + 10 (libsystem_kernel.dylib) [0x7fff8e5b1caa]
*14 ??? (mach_kernel + 4080224) [0xffffff80005e4260]
Binary Images:
0x10a88d000 - 0x10a88efff autofsd (234) <6536BE49-F3B9-3603-B2C5-1EB34103CF10> /usr/libexec/autofsd
0x7fff8e59c000 - 0x7fff8e5b8ff7 libsystem_kernel.dylib (2422.115.4) <9EDE872E-2A9E-3A78-8E1D-AB790794A098> /usr/lib/system/libsystem_kernel.dylib
0x7fff90aec000 - 0x7fff90b06fff libdispatch.dylib (339.92.1) <C4E4A18D-3C3B-3C9C-8709-A4270D998DE7> /usr/lib/system/libdispatch.dylib
*0xffffff8000200000 - 0xffffff80007a823a mach_kernel (2422.115.4) <9477416E-7BCA-3679-AF97-E1EAAD3DD5A0> /mach_kernel
Process: backupd-helper [90]
Path: /System/Library/CoreServices/backupd.bundle/Contents/Resources/backupd-helper
Architecture: x86_64
Parent: launchd [1]
UID: 0
Sudden Term: Clean (allows idle exit)
Task size: 620 pages
Importance: Background Priority
IO Policy: Utility
Timers: Coalesced
Thread 0x314 DispatchQueue 1 priority 4
14 start + 1 (libdyld.dylib) [0x7fff965bb5fd]
14 ??? (backupd-helper + 13556) [0x10d9304f4]
14 CFRunLoopRun + 97 (CoreFoundation) [0x7fff8f4c6811]
14 CFRunLoopRunSpecific + 309 (CoreFoundation) [0x7fff8f410e75]
14 __CFRunLoopRun + 1161 (CoreFoundation) [0x7fff8f411539]
14 __CFRunLoopServiceMachPort + 181 (CoreFoundation) [0x7fff8f411f15]
14 mach_msg_trap + 10 (libsystem_kernel.dylib) [0x7fff8e5ada1a]
*14 ipc_mqueue_receive_continue + 0 (mach_kernel) [0xffffff80002167d0]
Thread 0x364 DispatchQueue 2 priority 4
14 _dispatch_mgr_thread + 52 (libdispatch.dylib) [0x7fff90aef136]
14 kevent64 + 10 (libsystem_kernel.dylib) [0x7fff8e5b2662]
*14 ??? (mach_kernel + 3960080) [0xffffff80005c6d10]
Binary Images:
0x10d92d000 - 0x10d93fff3 backupd-helper (185) <FFB954F2-4D5B-320C-981D-33CA3E197A64> /System/Library/CoreServices/backupd.bundle/Contents/Resources/backupd-helper
0x7fff8e59c000 - 0x7fff8e5b8ff7 libsystem_kernel.dylib (2422.115.4) <9EDE872E-2A9E-3A78-8E1D-AB790794A098> /usr/lib/system/libsystem_kernel.dylib
0x7fff8f3a1000 - 0x7fff8f586fff com.apple.CoreFoundation 6.9 (855.17) <729BD6DA-1F63-3E72-A148-26F21EBF52BB> /System/Library/Frameworks/CoreFoundation.framework/Versions/A/CoreFoundation
0x7fff90aec000 - 0x7fff90b06fff libdispatch.dylib (339.92.1) <C4E4A18D-3C3B-3C9C-8709-A4270D998DE7> /usr/lib/system/libdispatch.dylib
0x7fff965b8000 - 0x7fff965bbff7 libdyld.dylib (239.4) <7C9EC3B7-DDE3-33FF-953F-4067C743951D> /usr/lib/system/libdyld.dylib
*0xffffff8000200000 - 0xffffff80007a823a mach_kernel (2422.115.4) <9477416E-7BCA-3679-AF97-E1EAAD3DD5A0> /mach_kernel
Process: CalendarAgent [200]
Path: /System/Library/PrivateFraDZ-Design,
Have you tried to restart the Creative Cloud application by quitting and relaunching it, and have you updated to the latest version?
You could try to reinstall using the full three step way:
Uninstall, run the Cleaner Tool, and reinstall.
http://www.adobe.com/support/contact/cscleanertool.html -
I cannot open InDesign files after upgrading to CS6.
Error message is "Cannot open the file *.indd. Adobe InDesign may not support the file format, a plug in that support the file format, a plug-in that supports the file format may be missing, or the file may be open in another application" Can anyone help!
That message means exactly what it says, more or less. The three possibilities are it isn't an InDesign file at all (we see that here a lot), there is a .idlk lock file in the same folder (delete it), or the file has been damaged (frequently happens with flash drives).
If you open the file in a plain text editor like NotePad or TextEdit (it will look like gibberish) and paste the first few lines here we may be able to tell you if the file is damaged or not an InDesign file. -
Cannot open indd file in either CS5 or CS5.5
I downloaded CS5.5 on my laptop this afternoon. I then opened a CS5 file, worked on it, then saved. Now I cannot open the file in either CS5 or CS5.5. Is says InDEsign may not support the file format, the file is missing, or it is opened in anaother application. Does anyone know how I can open this file?
Just to be clear:
It won't open in either version. I created the file in CS5 (school computer lab), worked on it in CS5.5 (on my personal laptop connected through the server), then tried to open it on a school coputer using CS5. The file will not open.
Once you edit a CS5 file in CS5.5, it becomes a CS5.5 file and you will not be able to open it in CS5.
Make sure you are running the version you think you are, and don't double-click the file, but actually use File > Open from within InDesign CS5.5.
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