Cannot open you default e-mail folders. The information store could not be opened?

Hi 
I have a freshly installed version of windows (windows 7 ultimate x64) and when I put my credentials into Microsoft office via the Hotmail outlook connector (x64) i receive the following error message
Cannot open you default e-mail folders. The information store could not be opened
is there a way around this?

What's the version of Office you are using? Is it a 64bit or 32bit edition?
Check if Outlook is in a compatibility mode:
1> Open My Computer>Local Disk C>Program Files>Microsoft Office>Office XX>Outlook.exe.
(If you are using a 64 bit machine and not using Office 64bit, go to C:\Program Files x86\Microsoft Office>Office XX>Outlook.exe)
2> Right click on Outlook.exe and click on Properties and then click onCompatibility tab. Check if you have any check mark in any of the compatibility mode options. Make sure you also click on the option "change
settings for all users" tab at the bottom of the same screen and look for similar check boxes in the window.
3> If you see any check boxes in the compatibility mode options, uncheck all the boxes and click onApply and OK.
4> Try to open outlook again.
Thanks.
Tony Chen
TechNet Community Support

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