Categories in Palm Desktop (Centro)

installed Palm desktop (6.2.2) on home laptop, Did hot sync. categories are all the same colour on desktop. on office computer & centro phone colours are available. any advice much appreicated.
Post relates to: Centro (Unlocked GSM)
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aproundtree wrote:
Has a fix in version 6.2 been created for this issue yet? Or is Palm currently working on one?
Palm doesn't own the software - it was purchased by Access quite some time ago.
I would not expect any future fixes for any PalmOS devices, nor the software associated with it. Palm is moving on to webOS devices, and away from legacy PalmOS ones.
WyreNut
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Palm TX (Categories / Main Palm Desktop)

How do you add programs to different categories. (add/remove)
Post relates to: Palm TX

Hi, and welcome to the Palm Community Forums.
Tap the clock in the top left corner of the main Application Launcher screen. Select Category. From there, you will be able to change any application's category designation.
Post relates to: None
smkranz
I am a volunteer, and not an HP employee.
Palm OS ∙ webOS ∙ Android

Centro will not sync with Palm desktop - Calendar and/or Contacts

I have used a Palm device for many years. Acquired a new Centro. Upon installation of Palm Desktop (on Windows XP) that came with Centro, all contacts, calendar, to do, memos, etc transferred to the Centro during installation.
Subsequent changes to contacts and/or calendar on Centro are not syncing with Palm desktop when Hot Sync is performed. Hot Sync starts and appears to complete normally. To Do list and memos appear to sync just fine. Have tried changing conduits to have Centro overwrite desktop. Have uninstalled/reinstalled Desktop many times.
Hot Sync log:
HotSync operation started for Daniel M. Key on 07/02/08 13:35:13
OK Quick Install
OK VersaMail
OK Memos
OK Media
OK Tasks
-- Backing up MultiMail BData to C:\Palm\MD\Backup\MultiMail_BData.PDB
-- Backing up PmTraceDatabase to C:\Palm\MD\Backup\PmTraceDatabase.PDB
-- Backing up HxSyncRegistry to C:\Palm\MD\Backup\HxSyncRegistry.PDB
-- Backing up Saved Preferences to C:\Palm\MD\Backup\Saved_Preferences.PRC
OK Backup
HotSync operation completed on 07/02/08 13:35:19
Please help. Thx.
Post relates to: Centro (Sprint)

I have a Centro/Verizon Wireless using Versamail with accounts established for personal POP and Exchange e-mail synchronization. The latter account is for work. Previously I owned a Treo 650p using Versamail.
When I first installed Palm OS Desktop and synched to my Centro device, it was on a Windows XP home computer, and no Versamail accounts were defined. First I downloaded and installed the Versamail version which allowed Exchange synchronization. I exported the Treo650p contacts list to a disk file, and imported it onto the Windows XP home computer into the Palm OS Desktop installed with the Centro-supplied CD. This synched the imported contacts list to the Centro fine. After I defined all the POP and Exchange accounts, synchronization with the office Exchange contacts list worked fine, and still does. Synchronization with the windows XP home computer for contacts seems to still be ok, too regardless of the MS Exchange Versamail account commingling with my personal POP accounts. Maybe the install sequence is overriding the previous posts' notation that MS Exchange mail definition will override synch with Palm OS Desktop?
The problem now is I have a different/second home computer that's Vista os. I installed the Palm OS Desktop and synch with the Treo. The contacts list is not synching to this second home computer, maybe because I didn't follow the exact same sequence as for the Windows XP pc? I can still synch my Centro with my Windows XP pc and that includes contacts.
Is there a way on this second pc to override the MS Exchange contacts override for synchronization without having to go through the exact same install sequence as occurred on the Windows XP machine?
Post relates to: Centro (Verizon)

Contacts and Calendar not synching. (Centro, Windows XP, Palm Desktop 6.2.2) Please help!

I originally posted on the Hotsync forum, and it was suggested that I post my question here. Important information: My office uses Microsoft Outlook Exchange, and I have my Centro set up to get my emails. It also wants to sync my contacts and calendar; however, that is completely unneeded for my purposes. I need to synch my Contacts and Calendar with my Palm Desktop. If there is something I have to check or uncheck to do so, please tell me how.
This is my original post:
"When I hotsynch, my memopad, my documents to go, everything seems to synch except my contacts and calendar.
After a few hours on the phone with tech support at sprint, we went for the nuclear option, hard reset, and the temporarily solved the problem, but now it has returned.
Information that might be important:
I'm getting a failed to backup 1 file error>PmTraceDatabase>Protocol Error: Handheld file could not be opened (4004)>SYNCERR_FILE_NOT_OPEN. This may or may not be relevent.
Anyway, I appreciate any help with this. I depend on this PDA phone to keep me organized and there's a slight and embarrasing touch of panic to how I feel now that it is not working correctly."
Post relates to: VisorPhone

Okay, I'm continuing to do research on this, and here's my suspicion, maybe true or maybe false. When I set up versamail to get mail from my office's exchange server, it also configured my contact list and calendar to sync as well, and synching with the the exchange server and synching with my desktop software are mutually exclusive.
If this IS true, then hopefully there is a way to set it up so I synch my email only with the exchange server, and leave my contact list and calendar configured to synch with my desktop software.
Any feedback or assistance would be greatly appreciated.
Post relates to: VisorPhone

Palm Desktop 6.2 for Centro stopped working on Vista

I was having trouble and simply reinstalled, but to no avail. It installs then, when I go to hotsync it gets stuck everytime at the calendar. Also, when I try to open the desktop program it states "invalid argument encountered" then eventually it says the program has stopped working. Can someone lead me step by step through a solution?
Post relates to: Centro (AT&T)

Dana,
Sounds like what was happening to me a few months back, right after I got my Centro. I had a Palm Tungsten C before and already had Palm Desktop installed. The new desktop installed over it. I had a lot of trouble (much, much more so than with the original Tungsten install) with the phone. I don't know for sure that is what created the synch problem, but after most of a day spent searching this forum I found a thread that appeared to deal with this problem. It turned out it was some corrupted calendar files on my phone. The post described how to download a program called "DbFixit". It seems like there was a free version and then there was a more complete version at a small cost. Search the forum to find more info on where to get it. After downloading it to my Centro it ran through and reported on all the corrupted calendar entries. I think it had an option to delete the corrupted ones automatically but I didn't trust this, so I wrote them all down as the program reported them. Once that was done everything seemed to work. I don't remember if after the clean up you are supposed to have the desktop overwrite the phone or vice-versa or just let them synch. I think the instructions were on the DbFixit website. Hope this helps.
Message Edited by Mark_McI on 07-15-2009 06:00 PM

Centro will not Sync with Palm Desktop

I have removed all Palm references from laptop as suggested in: Community Help Forums : Hardware & Software : Software : Re: Syncs fine -- missing all data in Desktop App with no luck.
( http://forums.palm.com/palm/board/message?board.id=software&message.id=35331&query.id=1042#M35331 )
I have a Windows Vista, downloaded Hotsync Manager 7.0.2 and all data (contacts/calendar) from Palm Centro will not appear in Palm Desktop. I have made sure that:
1. user name in Hotsync is the same as is in Palm Desktop
2. tried different user name (suggested "Test" ) with no luck
3. changed name of device through "prefs" icon (at least, in Bluetooth, Device Name is "Palm Centro") I am unable to find another option to change the name of the device for syncing purposes if it is not through Bluetooth
Any other suggestions? I have made entries into te Palm Desktop calendar, do a Hotsync and the entries from the Palm Desktop entries are not appearing into the Palm Centro, and the Centro's contacts and calendar entries are not showing up in the Palm Desktop.
Any suggestions will be greatly appreaciated!
Post relates to: Centro (Verizon)
Post relates to: Centro (Verizon)

Do you have the Centro set to sync with Microsoft Outlook by mistake? Look in Outlook and see if your info is there.
If it is, you can run a simple program in your Start/All programs/Palm/PIM Conduit Sync/Sync with Palm Desktop to switch it back.
Wyrenut
Post relates to: Centro (AT&T)
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Intellisync data files, i.e., .dba transfer to Centro's Palm desktop...

Hi, I recently purchased a Centro through AT&T. I installed the desktop sync program but it didn't find my old Intellisync data files: .dba, etc. These were from Intellisync for my old Palm IIIc. I know where the data files are but I need to know how to export (?) transfer (?) them to the new program. Anyone have any ideas?
btw, I have Windows XP.
Thank you!
Post relates to: Centro (AT&T)

The current Palm Desktops use either .dat or .mdb files to store the data. If you open the palm desktop and go to file, then import, you should be able to import any Palm compatible files into the new desktop.
Post relates to: None

Centro desktop won't install over earlier palm desktop and can't un-install old version

The Centro CD won't install the Centro Access Palm desktop
desktop - it stops and says I must de-install existing Palm desktop as it won't upgrade the earlier version.
Trouble is, I can't de-install Sony palm desktop. It is in c:\program
files but doesn't appear in control panel / add remove prgrams; didn't
allow revo to de-install it.
I tried just plugging in the Centro but windows could find usb drivers
(presumably)
So i'm a bit stuck. HELP!
Post relates to: Centro (Unlocked GSM)
This question was solved.
View Solution.

That was the next step.
I just needed to know what the OS of the PC was and the version of Palm desktop so I could tell you where to look for the correct folders.
Here is some more info. for you.
Click on the following link for the support page for your device on the kb.palm.com webpage.
http://www.palm.com/us/support/centro/centro_gsm/
There are links on the page to the user guide, troubleshooting, how to's, downloads, etc.
The best way to preserve your data is to export the data in each category in Palm Desktop to a seperate folder on your PC.
Create a new folder on your PC somewhere that is convenient. Name it something like Palm Desktop Data. Click on the link below and follow the instructions on that page for the export procedure.
http://www.palm.com/cgi-bin/cso_kbURL.cgi?ID=28734
Make sure you select all for the range in the export window.
With the data saved in the folder you created, make a copy of that folder and save to a flash drive, cd-rw or external hard drive.
Anytime you make a change in Palm Desktop, export the data that was changed to that folder and save again to the external media.
With this process you can always import the data back into Palm Desktop anytime you have a problem with the data in Palm Desktop or if your computer/hard drive/device crashes.
Post relates to: Palm i705

Can I use my new Palm desktop software (Centro) to backup my old Treo 700p before syncing the Centro?

My computer crashed shortly before I upgraded to a new Centro. I need to backup the data on my 700p so I can transfer it to the Centro. Do I need to install the old Palm desktop first, or can I use the Centro software to back up the 700p?
Thanks
Post relates to: Centro (Sprint)

The Sprint version of the Centro still ships with Palm Desktop 4.2, which should be the same as you were previously using with your 700p.
My understanding is that only the AT&T and Verizon versions of the Centro (and probably the new Unlocked Centro) ship with the new Desktop 6.2 by Access.
As for the bonus applications, I have the AT&T Centro and all of the bonus apps were actually accessed via online download directly to the phone. And if I remember correctly, Documents To Go v.10 including the desktop application, was also done via download rather than being installed on the disc. Required entering the correct registration/activation codes. I guess they've gotten away from including this software directly on the installation disc.
Post relates to: Centro (AT&T)
Message Edited by smkranz on 06-29-2008 12:25 PM
smkranz
I am a volunteer, and not an HP employee.
Palm OS ∙ webOS ∙ Android

Palm Centro Verizon, Palm Desktop 4.1.4, Calendar WILL NOT SYNC

as above. I tried to install the V6.2 desktop that came with the phone; the Hotsync crashes every time it starts (some HS20Log.dll problem), so I installed 4.1.4.
The calendar will not sync. It hangs forever and ever. Everything else syncs just fine.
I brought my trusty M515 home, synced it with the home computer, then synced the Centro to get the data. It synced ONCE (the calendar) and never again.
I reformatted the disk and reinstalled the OS (XP SP3), got the same V6.2 hotsync problem and reverted to 4.1.4, and that's where I am now.
Help.
Post relates to: Centro (Verizon)

Glad you got things to sync, just a quick thought.
4.1.4 is a rather old version of Palm Desktop. I would have suggested you try 4.1.4E, as it was designed for later devices and has some updated USB drivers in it...
WyreNut
Post relates to: Centro (AT&T)
I am a Volunteer here, not employed by HP.
You too can become an HP Expert! Details HERE!
If my post has helped you, click the Kudos Thumbs up!
If it solved your issue, Click the "Accept as Solution" button so others can benefit from the question you asked!

Create DBA files to export Centro Database to Another Mch with Palm Desktop Installed

Hi:
How to I create a dba file of all the info on my Centro for export to another machine with the same Centro Access/Palm database.
Thanks
DS
Post relates to: Centro (Verizon)

"All the info"? Or just the PIM data?
If you want to Export the database information in Contacts or the Calendar, use Palm Desktop's "Export" function. Open Contacts, choose File/Export to save the info to a file.
This can then be "Imported" by the other Centro's Palm Desktop, whether on another computer, or another Hotsync User Name on the same computer.
WyreNut
Post relates to: Centro (AT&T)
I am a Volunteer here, not employed by HP.
You too can become an HP Expert! Details HERE!
If my post has helped you, click the Kudos Thumbs up!
If it solved your issue, Click the "Accept as Solution" button so others can benefit from the question you asked!

Oldest viable Palm Desktop for Centro (Verizon)?

I've been using Palm devices for many years (starting with the Palm Pilot Pro).
I've come to depend heavily on an app called Desktop To Go (from DataViz), which I use to syncronize my Palm Datebook and Addressbook with Schedule+ (which I've also been using for many years). I've just recently started "test driving" a Centro... hoping that it will replace my Tungsten C and Motorola v60s cell phone with one single device.
Up until this point, I haven't done anything to my production laptop, on which the afore-mentioned software is installed. I've been using the Centro in "stand alone mode". Now, I'm beginning to test syncing. I've created an image of my production laptop and am testing the syncing on a second machine (before I actually make changes to my production laptop).
I'm currently using Palm Desktop 4.1, which came with my Tungsten. If I install the Palm Desktop 6.2 software, that comes with the Centro, the Desktop To Go conduit begins acting up. It triggers an error message (Date Book: Access violation) and fails to sync with Schedule+. I've also tried to use the Palm Desktop 4.1.4, but with similar results. Desktop To Go is no longer being sold or supported, so I can't get support from DataViz. I am using the last version of Desktop To Go that was produced (2.509c).
I've tried using my current version of Palm desktop and the Desktop To Go conduit seems relatively stable. While I suppose that this won't sync everything to my laptop, it seems to sync everything that I need. I also use TimeReporter4 from Iambic, which is also out of support, but seems to sync, as does QuickSheet 5.1.1.
My question... does anyone see any potential issues with using my existing 4.1 version of Palm Desktop with the Centro? When I sync with the 4.1 version, it does generate a sporadic error message. I think the Centro hardware/firmware is trying to call a function that the software doesn't support. Even though an error message is generated, the rest of the sync continues without further incident.
I hope to get some good quality feeback from the many subject matter experts that use this board! Posts from people with first hand knowledge are most welcome!

I can verify Palm Desktop 4.2 works perfectly with my Centro. I have never used Desktop To Go unfortunately.
You can download it from my Manual links below in my signature.
WyreNut
I am a Volunteer here, not employed by HP.
You too can become an HP Expert! Details HERE!
If my post has helped you, click the Kudos Thumbs up!
If it solved your issue, Click the "Accept as Solution" button so others can benefit from the question you asked!

Centro/Palm Desktop Problem

Occasionally the datebook on the Palm desktop is totally blank. I then have to set the connection for the handheld to overwrite the datebook. After syncing the datebook on the desktop is restored. Any idea what causes this???????????
thanks,
gene
Post relates to: Centro (AT&T)

The best method which will save you time, trouble and frustration is to use a MicroSD card for media. ( The Centro supports up to 4GB) (some might say up to 8* but we don't support it).
You can find some for as low as 5 bucks!!!
http://www.amazon.com/SanDisk-MicroSD-SDSDQ-1024-A11M-Retail-Package/dp/B000EEZCEG
http://www.newegg.com/Product/ProductList.aspx?Submit=ENE&N=2010070068%201053131144&name=Micro%20SDH...
Post relates to: Centro (Sprint)

Upload from Palm Desktop 4.1 to Palm Centro

My old Palm Pilot M515 broke some two years ago. I am maintaining the Contacts ("Address" on Palm Desktop under Widows XP Pro) on Palm Desktop version 4.1 and extensively using the "Note" tab to enter free form information.
a. Can I upload the Addresses from Palm Desktop 4.1 to Palm Centro which I am considering to purchase?
b. Will the free form information from "Note" upload fully to Palm Centro and where to?
Thanks.
Post relates to: Palm m515

Hi, and welcome to the Palm Community Forums.
Your existing data including the notes from your existing contacts database should migrate without difficulty to the new Palm Desktop which ships with the Centro. When you install the new version, it recognizes the existing installation and will automatically migrate the data.
On the device itself, if there is a Note attached to a particular contact, the contents of the Note actually display as part of the contact, at the end of the listing. You can add or delete a note for a contact directly on the device as well.
Post relates to: None
Message Edited by smkranz on 11-26-2008 06:36 AM
smkranz
I am a volunteer, and not an HP employee.
Palm OS ∙ webOS ∙ Android

Problem: Categories I've created under "MEMOS" on my Palm Desktop Software keep disappearing.....

Hi,
I just posted about having just re-installed a verstion of Palm Desktop Software yesterday to see if it would alleviate the following problem, but right after my consultant left, it happened again, which it does infrequently and I don't understand it.
First, I use this software to keep track of mostly everything; addresses; Things to Do, Datebook, etc. I also use it to write down important information. I create an alpha category under the menu "new memo" such as Banking, or Accounts, or Passwords, or Computer Stuff, Doctors, etc. A few days ago, I created one called Important Info which involves a legal log and I just started writing in it. It was fine for 2 days. Yesterday, I made an addition to it. Then I wrote & sent a few E-mails, and later re-opened Palm and it wasn't there. This has happened in the past where all my Computer Info disappeared or another category altho not often and I can't understand where it went or why? I do back up and managed to copy & paste the info I had into a newly created category, ie. I could look in a backup I did 2 days ago to see if I can retrieve any info, but I want to do this with my consultant over the phone because, whenever my Palm Desktop Software completely disappears, I freak out@!! even tho she explained why and what I had to do. But I don't trust myself, so i make any changes with her over the phone.
But, mainly, I just wonder WHY various categories have disappeared when I didn't do anything to change anything, and where it went to. it's really a puzzle to me. If anyone can help, I'd appreciate it.
Thanks,
Trudi
Post relates to: Visor Pro

Hi,
Thanks for your answer an some possibilities as to why things just disappear. Most of the time, I don't shut down my Mac, even though I should. But I do on & off especially when it's slow of some function is not working. Sometimes restarting it resolves the issue, not sure why. But I'm sure at times I do leave applications open before I shut down, altho most of the time, I quit each application before doing so. Sometimes not. So that's a possibility.
I assume the file-save function for Palm is a menu choice and I will do that each time I add any data on my Palm desktop, just to be sure.
I don't understand yet how to Export data from Palm Desktop to a folder on the desktop - but I will read the article to be sure. Noone seems to understand why this just happens with a category gone missing from my MEMOS feature.
Thank you for your useful information.
Trudi
Post relates to: Visor Pro

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