Cannot Reset Spectre x2 to factory conditions TWO D: partitions? Windows RE doesn't launch

I'm having a terrible time trying to reset my Spectre x2 to factory conditions.
1. I tried using the Windows 8.1 command to reset everything. It says it cannot find recovery environment.
2. I tried going through HP support app to have it boot into Windows Recovery Environment. When I try to do this it just boots right back to windows rather than to WinRE.
3. I tried going through other methods of booting up into WinRE (like holding down shift when clicking Restart or going through the long sequence to get to startup options and asking it to boot into WinRE). It just boots right into Windows.
4. I tried to mark the D:Recovery partition to active but when I go into Disk Management and right-click on D: partition the normal right-click context menu isn't there. Instead, it just says "Help?" as the only option.
NOTE: For some reason I have 2 separate D:Recovery partitions in Disk Manager. I suspect this may be linked to the problem. They are both labeled as D:

Hi there
I'll not be able to view the image until it's approved by Forum moderators.
HP OEM recovery partition might have got corrupted. It occurs if you've upgraded Windows 8/8.1 to 8.1/8.1Update. That's why manufacturer says to create a Recovery media (preferably USB) just as you setup your laptop for the first time.
Have you made the recovery media before? You may have to use that for doing recovery/refreshing. Otherwise order the Recovery USB directly from HP in your region.
Also, what happens when you hard/force shutdown your system by pressing Power button continuously for 3-5 seconds and then again powering it on again for 3-4 times?
It should normal go into Windows RE.
Regards
Visruth
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