Cannot restart after failed Leopard install

Attempted to install Leopard on iBook with appropriate processor speed. Installation fails. Reran installer and let DVD be checked. States problem with DVD. When I try to restart the computer, it will not restart. Spinning wheel just keeps spinning. I cannot get the DVD to eject.
I have already had to pay to have 24" iMac fixed after failed Leopard install, 2-3 hours trying to get through to Apple, and prior to posted comments on installation problems on the web site.
So far lousy product and very lousy service/support.

To eject the disc -
Once you eject the disc, gently clean it before reinserting it. Some dvd drives are very fussy about the media.

Similar Messages

  • Kernal panic after failed Leopard install

    Was upgrading a MacMini from the installed 10.4 system to 10.5. The install reported a problem reading the DVD during the first phase of the install (when the DVD and platform was being analyzed) and before any install started.
    Rather than removing the DVD, I went ahead and ran the install a second time, this time hitting SKIP during the first phase. This move the install to the actual install which tried to start but stopped after less than a minute again reporting a problem reading the DVD.
    Since I wasn't sure how to eject the DVD from within the installer, I decided to boot using the 10.4 installed system. Within seconds (just after the apple logo was displayed) there was a kernal panic. A complete shutdown and reboot of the Mini failed to solve the problem and the panic occurred again at the same location in startup.
    I got help on how to remove the DVD and, sure enough, it did have a water spot which I cleaned and re-ran the 10.5 install which was successful. I'm able to boot the new system with any panic.
    I ran a repair disk just to make sure there wasn't some other problem that might have been unrelated to the failed install but no errors (other than a couple APL not found messages) were found.
    My intent is to migrate from a G4, now also running 10.5 but this experience has left me a little concerned that there may be a problem on the Mini that may not have been resolved through the successful Leopard install.
    Are there other tests or utilities I can run to get more comfortable that the panic is gone before I do the migrate?

    Use the Apple Hardware Test program that shipped with the machine and then follow up with running Rember. Once that's done, install Leopard and migrate from the G4, make a bootable backup/clone of the new installation, and then apply any subsequent updates.

  • Grey Screen, Repeated Restart, after fresh Leopard Install

    I own a Santa Rosa 2.4GHz 15" MacBook Pro that I bought in July of 2007. It came preinstalled with Mac OS X Tiger, and I never had problems with it. I have had BootCamp running on it with Windows XP, for PSpice and Microsoft Visual Studio, mostly. I had heard many initial issues with Leopard, and hesitated to upgrade. I finally got around to upgrading to Leopard with an Upgrade Install DVD. The procedure I did to upgrade from 10.4.11 was to back everything up (clone) on my Macintosh HD Volume using SuperDuper! to a freshly wiped external USB Seagate drive, that I can now boot from. I fully erased my MBP drive, deleted the Windows partition, and installed 10.5 from the DVD, allowing it to install all the updates. After the installation, I used the migration tool to import all my old data and applications back to my local hard drive. This seemed to good to be true (and it was). Everything was just as I left it, all my programs, desktop, settings, etc, even the contents of my Trash. I copied the Leopard disk to my USB Seagate Drive, and left it at home. I have since left the country, leaving my Leopard disk behind. However I did manage to bring my USB HD with my cloned Tiger system, and I also have brought my original Tiger Install discs supplied with my MBP.
    I should note that I did have Application Enhancer installed on my Tiger system (****, Audio Hijack Pro!!!!). I know and realize that Leopard has had issues with this program since the beginning, it just slipped my mind that I even had it installed, since I rarely used it.
    Now the first few days, I was enjoying Leopard, and everything was as smooth as ever. I went ahead and deleted the original Administrator account that Leopard created for me, since the Migration Tool restored my old Admin account. I also wanted to change my login wallpaper, and did so using the Terminal, with some "sudo" commands I researched on Google, for Leopard. Changing the login background was so much easier in Tiger, anyway...I logged out and back in twice to see if my login background changed from Aurora to my custom image, and it worked. So I figured I would give my Mac a nice clean Restart. Upon restart, I was faced with the Grey Screen of Death, just the Apple Logo and the spinning wheel, spinning for about 10 minutes, before it restarted itself. I gave it about an hour or so, and it just kept doing the samething over and over, grey screen, spinning, restart. I borrowed a friend's Leopard disc that came with his regular MacBook, and booted from it, telling me that I would not be able to install Leopard from that disc, since it was designed for a MacBook, not a MacBook Pro, understandable. I was however able to run Disk Utility. I repaired permissions, and it was very actively repairing permissions for about an hour. I also checked the disk and it was okay. Once again, I tried to restart, but to no avail, same thing again. Repairing permission did nothing. I also reset the PRAM and PMU, still nothing. I booted off my cloned Tiger system, and my local drive's file system and data was intact, just the System was messed up. I also hunted down a DoubleLayer DVD+R and burned the copy of the Leopard disc, but it would not boot. I figured Apple was smarter than that, but it was worth a try.
    Now I am in Athens, Greece, with no Apple Store in sight, and no way to immediately purchase a legit copy of Leopard to reinstall (upgrade) my system. I really don't want to go back to Tiger, but I have the clone and the install discs. I am not sure what has gone wrong, not sure if it has anything to do with Application Enhancer. Is there anyway I can manually repair this issue? Where do I go from here? Should I just give up and go back to Tiger? I won't be back in the states for quite sometime....HELP!!!

    The version of Application Enhancer was up to date in Tiger, but I was using a really old version of Audio Hijack Pro, because it would crash on me in Tiger everytime I tried to update it.
    Booting in Safe Mode (Holding down Shift) does nothing, same as before. In Verbose Mode (Command-V) I do get an error message.
    I am having a friend in the states ship me a direct copy of my leopard disc (rather than a finder copy), hopefully that will work. I'm still hoping for other solutions....thanx for the quick resoponses

  • Cannot login after snow leopard install

    I have installed snow leopard onto my macbook pro, it worked ok after install and then after shutting down and restarting the next day I can no longer login. It says that there is a problem with filevault - "your home folder which is protected by filevault didn't open. it needs to be repaired. To repair folder continue log in." So I clicked ok and it says that "you are unable to login at this time because an error occurred"
    Please can someone help!!! How do I log in and repair filevault?

    To eject the disc -
    Once you eject the disc, gently clean it before reinserting it. Some dvd drives are very fussy about the media.

  • HP Photosmart C6300 printer/scanner not working after Snow Leopard install

    HP Photosmart C6300 printer/scanner not working after Snow Leopard install
    Reinstalling etc does not work - does anyone else have the same problem or a clue as to how to fix this?

    I got a C6280 and the scanner does not work anymore. I am for 6 days in contact with HP. The last printer driver install form the apple web site does not open the image of HewlettPackardPrinterDrivers.dmg because of an invalid checksum. The skipping of the validation gives and error in the install.

  • Have people returned ipods after failing to install itunes?

    I have exhausted all the information on here to try and install itunes after receiving errors 1305 & 1603. Just wanted to know if people have returned their ipods after failing to install itunes?
    I think it is very poor that you are unable to contact apple and speak to someone if you are having these problems.
    I am very disappointed by my first experience of owing an ipod.

    Error 1305 is usualy something to do with the CD drive or the media.
    Are you trying to install from the CD?
    You can download iTunes here ->
    Error 1603 is usually a disk space problem. See here ->
    How much free space is on your C: drive?
    Start -> My computer.

  • Azure cannot restart after chkdsk

    Azure cannot restart after chkdsk...Please let us know how to get it running again. Thanks.

    From your query I understand that there is an issue related to the VHD file of the Virtual Machine. 
    To narrow down on the issue, Firstly, You might want to add this disk as a Data Disk and run chkdsk on it. In order to establish the same, please refer to the below steps
    Delete the Virtual Machine by retaining the associated disks
    Save the Attached Disks
    Go to any other VM in running state /  Create a new VM and attach the Data Disk
    To attach an Existing Data Disk, please follow the link below
    Once the Disk has been added, run chkdsk on that particular disk and update us about the outcome.
    Hope this helps !

  • TM backup disk cannot be found after Snow Leopard install

    Message from elsewhere re-posted here after helpful advice from Apple Discussions Team.
    Just installed Snow Leopard (with TM switched off though not unplugged) and got all the software updates available. I re-installed the TM installation disk. Everything went ok until I wanted to restore from my Time Capsule. I switched the big switch on. TM is continuing to make backups but when I want to locate folders to restore TM won't go back further than the day I installed Snow Leopard. Having selected the TM disk and entered the password the dialogue tells me that the TM backup disk cannot be found and offers me the select disk dialogue again. I have gone through the unplug/plug routine.
    Through Migration Assistant I tried the contents of my Pictures folder (including all my iPhoto libraries) but it just supplied an empty folder. Since I didn't migrate at the time of the Snow install I wonder whether it was migrating the earliest backup it had made after the Snow install. This would make sense if "the Time Machine backup disk cannot be found", as the dialogue keeps telling me.
    Anyone any ideas?

    I'm not sure just what you did.
    Did you reinstall Snow Leopard? Did you do a full restore?
    First, just re-select your Time Capsule in TM Preferences.
    If that doesn't help, try a "Full Reset" of TM per #A4 of the Time Machine - Troubleshooting *User Tip* at the top of this forum.
    If that doesn't help, see #E2 there.
    If still no help, use the Finder to see if you have two sparse bundles on your Time Capsule. If so, try mounting one manually by double-clicking it, then using the Browse option per #E2.

  • Failed Leopard Install - Not Booting

    I apologize in advance for the redundancy of my problem. But I've read all other post surrounding my problem but nothing has seemed to work.
    After failing a Leopard Install, I tried to restore my HD using the boot disc. But it gets stuck on the grey apple screen. Then it asks for a restart manually. I believe it is related to a kernel panic, but I'm afraid I'm not too familiar with what that exactly is. Am I going to have to get more RAM or even take it in for service?
    I've tried reseting PRAM.
    Holding (option) key during restart.
    Pulling power cord, then reinserting and rebooting
    rebooting with boot disc.
    holding (C) key during restart.

    Welcome to Apple Discussions!
    How old is the G5?
    When you are getting a restart screen is it the one described on my FAQ*:
    - * Links to my pages may give me compensation.

  • Mac won't power up after trying Leopard install.  Black screen of death.

    After trying to install an upgrade from Tiger, the installer said that if I wanted to continue, it would install a new volume and erase all my data. That sounded bad, so I hit cancel and chose quit installer from the menu bar. My mac asked which OS I wanted to use to restart my computer, and naturally I chose Tiger, not Leopard. My mac tried to restart and I got the apple logo and the little wheel spinning and Shut Down. Happens every time I hit the power button. Logo, wheel, off. I was on the phone with apple support for 2 hours and they sent me to a store finally. There they said it was a problem with file corruption on my computer. Not Leopard. They said they were having no problems with Leopard except for people trying to install it on an older model and similar issues. HELP!

    This doesn't sound good at all . . .
    Did the Apple store test your power supply? It would be good
    to know that the basic hardware functions properly.
    And did you try booting from your Tiger install DVD? Assuming
    you can get this far, run Disk Utility from the DVD and check the
    disk - if it finds bad stuff on your disk, and can't fix it, you
    probably do have a corrupted disk. The only solution may be to
    reformat the disk - hope you had a backup copy . . .
    A big guess on my part is this happened when you hit Cancel on
    the install.
    If you have Apple Care (and everyone with a laptop should have
    it), take it to the store, and let them fix it. You'll have a
    nice, clean 10.4.10 on it (or Leopard if you want), and you can
    start over . . . :^(
    Good luck . . .

  • Blue screen on restart after 10.4 install

    i have an ibook and tried to upgrade to 10.4 from 10.2.8. after having to try twice to install 10.4 (i kept getting the "try again" error message), it worked. but on restart, after the grey "OS X" screen, it goes to a blue screen and just sits there like it's finished starting up. the screen saver even goes on after awhile.
    any help will be greatly appreciated!
    ibook   Mac OS X (10.4)  

    You could try to boot with Command-V and see if anything relevant shows up there (verbose boot mode).
    Where does the CD you use to install comes from ? Is that a retail version or one delivered with another machine ?
    If you have another mac, you can try to apply the combo update 10.4.8 to your system (attach your sick mac's hard drive by booting it in Target mode ("T" key at early boot state).

  • Can't get some websites to work after snow leopard install, java maybe?

    I'm a day trader. I use TD Ameritrade every day to work on. I believe the real time streamer and level 2 quotes are all java based.
    This past weekend I did the Snow Leopard install on my computer. Until this morning it seemed like all was well.
    I go to ameritrade and try to log in and it keeps saying it doesn't recognize my log in. I called them and they are able to log into my account so its my computer. I went to the java preferences and there use to be a lot of java types there now there are just 2, could that some how be it?
    Any suggestions?

    Safari is a 64 bit application, is it worth starting the app in 32 bit mode and testing if it is any better.
    use finder and highlight Safari in the applications directory, do a get Info (cmd i) and tick the 32 bit mode box and restart Safari.
    If it does not help remember to revert back to 64 bit mode.

  • Disk Full Error after Clean Leopard Install-MacPro

    Reformatted drive into 2 partitions, Leopard Install, update to 10.5.7.
    After Reboot disk full error-plenty of space available.

    Well, we can't help without more information than that to go on...

  • MacBook Pro Dead after failed Lion install

    My MBP Core 2 Duo 1.53 GHz was running just fine on OS 10.6.8.
    Then I decided to install Lion on the machine. I downloaded Lion on my other machine, a MacPro, and burned a bootable DVD from the "InstallESD.dmg" file found in the package contents.
    The DVD booted the MBP just fine and proceeded through the lengthy install process. When it appeared to be about 80% through the install process, a window popped up that said "Install Failed" , that the installer had encountered an error, and to try the install again. The second attempt rendered the same result.
    Having used Disk Utility to Repair Disk, there were no problems detected.
    So I decided to reinstall the original OS (10.6) from the install disks that came with the machine. SAME ERROR!
    So I decided to wipe the hard drive clean, zeroed out, ran Apple Hardware Test with no problems found, and again tried installing the original OS from the original install disk. SAME ERROR!
    Seems to me that the failed Lion install did something to the machine that rendered it unable to install ANY OS.
    So now my MBP which was running just fine on 10.6.8 before attempting to install Lion, is usefull only as a doorstop.
    If anyone knows a way to get my original OS back on this machine I would be greatful!

    that Jeff guy wrote:
    Thanks so much for this insight!
    I'm now trying to get the dead MBP to boot to a FW drive onto which I have copied the Lion .dmg file, but the MBP just doesn't 'see' the FW drive, even if I hold down Option on restart. I suppose this is because there is no operating system on the machine. Is there the equivalent of holding "C" on startup, only instead of the optical drive, to boot to a FW drive?
    If there is a "blessed" operating system installed on a external drive, holding option should be able to choose that drive to boot from.
    C boot from the 10.6 disk, then install 10.6 onto a blank, HFS+ journaled external drive. (disk utility under the installer menu)
    Then reboot and hold option, you should be able to boot from the external drive.
    From that you should be able to work magic on the internal drive, even use Carbon Copy Cloner to clone OS X 10.6 onto the internal drive.
    As you know, you have to select the bare metal of the internal hard drive in Disk Utility to reformat it and remove the GUID partition table and the 10.7 Recovery Partition. Perhaps you missed that step and selected just the OS X partition. "Macintosh HD" etc.
    Also you need a internet connection to install 10.7, it's DRMed.

  • IPhone 5 keeps restarting after trying to install ios8

    I tried downloading iOS 8 for my iPhone 5 this afternoon.
    After it downloaded, my phone continues to restart itself without ever installing iOS8.
    I can't even get it to stay on so that I can reset the settings.
    Any ideas on what is happening?

    Hi tennisboygr,
    Welcome to Apple Support Communities.
    It sounds like your iPhone has a startup issue since attempting to update to iOS 8. Try putting the iPhone in to recovery mode and restoring it again, as shown in the article linked below.
    If you can't update or restore your iOS device
    I hope this helps.

Maybe you are looking for