Cannot restart after failed Leopard install

Attempted to install Leopard on iBook with appropriate processor speed. Installation fails. Reran installer and let DVD be checked. States problem with DVD. When I try to restart the computer, it will not restart. Spinning wheel just keeps spinning. I cannot get the DVD to eject.
I have already had to pay to have 24" iMac fixed after failed Leopard install, 2-3 hours trying to get through to Apple, and prior to posted comments on installation problems on the web site.
So far lousy product and very lousy service/support.

To eject the disc - http://docs.info.apple.com/article.html?artnum=50991
Once you eject the disc, gently clean it before reinserting it. Some dvd drives are very fussy about the media.

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