Cannot run updates on Acrobat Professional 8.0.0

I'm trying to run the updates individually to bring Acrobat up to v.8.1.2, but every time I try to run one, I get an error that neither Safari not Acrobat can be running during the install process. Neither are!! I've verified it through the process viewer in Activity Monitor. I'm running 10.5.3, so I'm not sure if the latest update broke something. Is there some kind of workaround to get these updates installed?

The issue with safari is normal and has had that warning since Safari's existence.
What I've done to get around the problem of the other, is engage the updater (Help > update) then when you notice the Updater's symbol in the dock click and hold or right click and hold down until a little popup balloon will show up choose "keep in Dock" now quit out of Updater and quit out of Acrobat. Now click on icon in dock and try running updater.
It
has never been a good idea to update a program while its running. You run a great risk of either corrupting the application from the install or running a patch over a corrupted application. Neither is good.
Another way to get around this, is if you click on the updater within help menu as soon as it comes up click on menu bar of the application and choose quit acrobat. The Updater is another application and once set into motion it doesn't quit when you quit Acrobat (same applies to reader.)
IN OS9 days it was even recommended, that just before you started installation of a new version of an application to park the old version in the Trash (do not empty) and install. This forced the installer to right to a new section of the Hard Drive. Here if you installed over top the old , it was written over top the existing program. and if the old program was corrupted the new install would be as well.

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Disable Auto Update in Acrobat Professional 9 for OS X

We have a series of installations in a lab/classroom environment where we would like to disable the autoupdate feature of Acrobat Professional 9. Currently when a new user logs in the autoupdater wil launch telling the user that there's a new update available. That's great and all except that a) most users are not admins and couldn't do the update any way, b) we use Sassafras Keyserver and updating the App with IT will cause the keyserver functionality to stop which would then make us fall out of compliance with licensing, c) IT likes to make sure that ALL users are on the same version which means that we need to control when and how updates are installed.
Is there any way to do this and then have the settings propagate to all users?

Hi,
There's no machine level setting to disable ARM for all users in MAC.
However, you could set the update mode to manual using Edit->Preferences->Do not automatically download or install updates. This has to be done by each user since the setting is user specific.
Hope this helps.
Also, I have a small query. When Acrobat\Reader installed as an admin is launched for a non-admin user, it requires admin credentials on first launch. Since most of your users are non-admin, how are they able to launch Acrobat\reader wihtout providing admin passwords?

Cannot complete update of Acrobat to version 9.4.6

Every attempt to update my copy of Acrobat Pro 9.2.0 fails followed by this message:
"The patch has failed because the application has been modified since it was originally installed (for example, plug-ins may have been disabled)."
An Adobe TechNote recommended this procedure:
Quit Acrobat.
In the Finder, navigate to /Applications/Adobe Acrobat 8 Professional.
Control-click (or right-click) on the Adobe Acrobat Professional application icon and choose Show Package Contents from the menu. A new Finder window will open.
In the new Finder window, open the Contents folder, then open the Resources folder, and then open the AMT folder.
Move AUMProduct.aup to the Trash.
Try again to install the update.
I did this, restarted the computer, and tried the update again but the same error message appeared again.
Can someone recommend something else?
Thanks

So you're telling me everytime Adobe sends an update for Acrobat, I have to uninstall everything, reinstall and then apply the new update? I say that, because the last two times I received notice of an update, that was the only way I could get it to work. Amazing. I think I will just stick with my old version. To do what you say, I have to download the file from the Adobe server. I purchased the download version, and not the CD.

CANNOT RUN UPDATES WITHOUT PASSWORD

I HAVE PURCHASE A USED APPLE IBOOK G3 VIA EBAY,AND AFTER FINALLY GETTING IT CONNECTED TO MY EXSISTING INTERNET IT SAYS THAT 1.I NEED TO RUN UPDATES,WHICH I TRIED TO DO BUT IT REQUIRES A PASSWORD AND BEING THAT I BOUGHT IT USED,I DON'T HAVE ONE AND NOTHING I'VE DONE SEEMS TO WORK. 2. THE MEMORY NEEDS TO INCREASED...IS THIS POSSIBLE?
I AM NOT VERY COMPUTER ORIENTED,SO ANY HELP THAT YOU CAN PROVIDE ME,I WOULD BE MOST GRATEFUL!

Welcome To  Discussions calabilly!
Exactly which model iBook G3 is it?
What is the Processor speed?
What size is the Hard Drive, and how much free space is available?
How much RAM is installed, and is it original or added?
What type of internal Optical Drive does it have?
If you have the system restore/install discs, use the instructions here Reset Admin Password.
If the previous owner did not include the discs, contact the seller and request they be furnished.
Or if you can call Apple Customer Service 1-800-767-2775, and provide the serial number of the iBook, you may be able to purchase replacement original system discs.
However, those will be for the version of OS, that was pre-installed when manufactured.
But, they will contain the bundled software, that is not included in a Full Retail Version, of a newer OS X. The Apple Hardware Test, specific to the Mac model, will also be included.
If the original OS, is lower than the current installed version of OS X, you will also need to purchase a corresponding Full Retail Version, of the desired system.
ali b

I need help updating Adobe Acrobat Professional 9 WIN to Adobe Acrobat 9.1.0?

I had a computer crash and had to reinstall my Adobe Acrobat Pro 9 again and it claims the updates are not available. Seems when the computer was OK before the crash I had it updated to 9.4 or something like that. Now I can't install any updates. All updates are still available on www.adobe.com. I hope someone can help me get this updated. When I try opening the Help tab and select Check for Updates it says there are none but I believe there are updates but not supported anymore by Adobe.
Thanks very much,
John D.

You can uninstall Acrobat, run the cleaner tool then re-install or you download the updates manually from the adobe web site.
Download Adobe Reader and Acrobat Cleaner Tool - Adobe Labs
I could not find Acrobat 9 updates on the Adobe web site. You can find the updates on the adobe ftp file.
ftp://ftp.adobe.com/pub/adobe/acrobat/win/9.x/

Problems running updater for Acrobat Pro

Since I upgraded to a Windows Vista computer 4 years ago I have had problems running Acrobat Pro Updater. This goes all the way back to v7. The installer always fails with error 1601 'Can't find network path.' I went through all of Adobe's troubleshooting docs. The only method that I found to a solution for the 1601 error that worked was to edit the registry by deleting all MS Office installer entries. Then running the updater. Then reinstalling the registry entries. Not a big deal one time but a pain in the *** over the last couple of years. And not terrifically elegant. After completely unstalling Acrobat Pro and installing new versions and CS Suites several times, the problem remains.
Surely there must be a better way to deal with these updates.

This has been a pattern since I started using a Vista workstation in 2007 with Acrobat 7 Pro and the original CS Suite. I'm now on Acrobat 9.x Pro and CS5. At one point I reverted from Office 2007 to Office 2003 thinking it might make a difference. It did not. So, it would appear that any version of Office and any version of Acrobat have this problem with some Vista installations. This workstation is running all current Vista service packs and patches.

Cannot install updates for Acrobat X Pro for Mac

I have version 10.0.13. I had singed up for notification of updates but have not received any so I am now looking to download any updates past this version. I am not ready to move to XI.
When I go to install and it asks to select the file I want to update, I select Acrobat Pro folder and all files are greyed out under that. The only thing I can then do is cancel which terminates the install.
This is frustrating as I don't have all features that your support pages show.

I was misunderstanding that I could update to v11 from v10.0.13, the last
update for v10 as the updates listed them along with v10. Since I searched
for v10 updates, I would think only those that were actually available to
me would have been presented by Adobe. This was the source of my
confusion. Unless there is an upgrade path for me to v11, please consider
this case closed.
On Thursday, March 19, 2015, Test Screen Name <[email protected]>

Cannot Run Updates

I am having an issue with a java based page crashing everytime I try to access it. I think I need to run an update on my computer, but can't get my Updater to run. Everytime I access it, the icon shows up in my tool bar for a second and then dissaperes without running. Any ideas on how to fix this?

[kmosx: Apps unexpectedly quit|http://discussions.apple.com/thread.jspa?messageID=607542&#607542]
First, try using Disk Utility on your computer to repair permissions. You cold also go to the extent of actually verifying and repairing your drive using the instructions provided by BDaqua that I include below.
[Disk Utility's Repair Disk Permissions|http://docs.info.apple.com/article.html?artnum=25751]
From BDaqua (couldn't have said it better):
"Try Disk Utility
1. Insert the Mac OS X Install disc that came with your computer, then restart the computer while holding the C key.
2. When your computer finishes starting up from the disc, choose Disk Utility from the Installer menu. (In Mac OS X 10.4 or later, you must select your language first.)
Important: Do not click Continue in the first screen of the Installer. If you do, you must restart from the disc again to access Disk Utility.
3. Click the First Aid tab.
4. Click the disclosure triangle to the left of the hard drive icon to display the names of your hard disk volumes and partitions.
5. Select your Mac OS X volume.
6. Click Repair. Disk Utility checks and repairs the disk."
If repairing permissions does not work then go to your home folder and then into the Library folder, then into the Preferences folder and find a file called com.apple.installer.plist. Take that file and move it to someplace other than that folder. plist files are preferences files and on occasion can be corrupt anf cause a program to behave like your installer. If the installer now works you can trash that file.

Cannot activate license Adobe Acrobat Professional 8

I uninstall Adobe Acrobat Pro 8 on my computer, and install on the new computer but I cannot activate the license. Please Help

Hi again,
Please try this:
Reinstall Acrobat 8.
Connect to the Internet.
Choose Help > Deactivate or Help > Transfer Activation.
If you want to activate on another computer, select Erase My Serial Number From This Computer.
When you see the Deactivation Successful message, click Exit.
If that doesn't work, you may need to Contact Customer Care.
Best,
Sara

I cannot run updates on my elements 10.

It says I need to close the app>>>auto analyzer. However, there is no applications running according to my task manager,,,,Please help????

Use the Task Manager's "Processes" tab to kill any running Adobe or PhotoshopElements processes.
Ken

Acrobat Professional 9 and Acrobat Reader 9: cannot update, remove, or re-install ...

After I have downloaded Acrobat Professional 9.0 updates and Acrobat Reader 9 updates, both update installations fail.
Acrobat Reader 9 problems
I thought that there could be a conflict between Acrobat Reader 9, which I have also installed, and Acrobat Professional 9.0, so I tried to remove Acrobat Reader 9, but the patch package could not be found. I then ran the Windows Install Cleanup tool, but Acrobat Reader 9 is still on my system. I now cannot reinstall it, nor can I really remove it
I’d like to remove Acrobat Reader 9 entirely because I already have Acrobat Professional 9.0, but how?
Acrobat Professional 9.0 problems
When I try to remove Acrobat Professional 9.0 in order to re-install it from disk, I get the message that the patch package could not be found. When I insert the disk to try to repair Acrobat Professional 9.0, I get the message that the patch package could not be opened. When I try to use the Repair Acrobat Installation option in the Help menu of the program, nothing happens.
I’m hesitant to run the Windows Install Cleanup tool on Acrobat Professional 9.0 because of the problems I got with Acrobat Reader 9 after running the Windows Install Cleanup tool.
How can I re-install Acrobat Professional 9.0 from disk?

Amanda,
As Van says, yes you can have both seleced at the same time. I suspect there are other issues on your machine that are creating your problems. FWIW, I too have been running FM9 on a win7 64-bit platform with no issues.
The Roaming Profile is used typicaly with remote logins across a WAN (wide area network), however, application specific gets stored there - depending upon the application. Since you've seemed to have resolved the issue by deleting (or disabling the profile, i.e. the apps won't look there) the Roaming profile folder, it sounds like there might have been something corrupt or erroneous in the Acrobat data folders. When you installed your FM versions, did you deselect the accompanying PDFcreator option? If not and you had an existing Acrobat installation, then some items would have been overwritten, creating some issues for you.

Cannot update Acrobat Professional 9.0.0

My situation: I have bought Adobe Acrobat Pro (version 8) for Max OSX and later on bought an update to version 9 (Acrobat Professional). However I am unable to update the software as I keep on receiving the message that the software is not in it's original configuration (plugins are missing). I should fix that problem which could be done by reinstalling the software. However, that advise did not work for me.
When I select the REPAIR-option (my version is in Dutch, I don't know if REPAIR is the menu-item in the English version, but it is an option found in the HELP-menu) in version 8, there is nothing to be repaired. In version 9 I can repair the Adobe PDFViewer Safari-plugin and the Adobe PDF Printer plugin. After repairing those plugins, I receive a pop-up confirming that everything is repaired. However: the update is still not being installed and when I ask to REPAIR again, it appears that the same plugins still need to be repaired.
So: it seems to be the case that I am unable to repair those 2 plugins in version 9.
Is one of you familiar with this problem? If so, (how) did you fix this problem?
Best regards,
M.

And... the problem is solved!!! Thank you VERY much
Fixing the permissions did the trick! At first I was doubtfull as the uninstaller from Adobe even refused to uninstall Adobe 9 (I then decided to just put the app-folder in the trash bin). But after deleting Adobe 9, fixing permissions and reinstalling the software, I was able to update to version 9.1.2.
Best regards,
dsm314

I just migrated everything from an old Mac to a new one, but now Acrobat Professional will not launch. I get an error message: "Adobe Acrobat 8 Professional cannot be launched at this time......"

I just migrated everything from an old Mac to a new one, but now Acrobat Professional will not launch. I get an error message: "Adobe Acrobat 8 Professional cannot be launched at this time......"

I used "Migration Assistant" to send everything from my old mac to my new which included my copy of Adobe Acrobat 8 Professional. I tried downloading an update but when it asked me to find the version of acrobat to replace it was grayed out and I was unable to select it. My OS is 10.9.4

Cannot update to Acrobat 8.1.2

I have a fresh install of CS3 and want to update Acrobat to 8.1.2 (currently at 8.1.0). However, Adobe Updater reports that no updates are available; the standalone patcher also fails because when it asks me to select the copy of Acrobat to update, the app itself inside the Acrobat Professional folder remains greyed out and unselectable. How to I move this forward?

Can't upgrade to 8.1.2
Running Acrobat Professional 8 on Mac OSX 1.4.11 (450 Mhz Power PC 4G, 896 Mb SDRAM). Upgraded to 8.1.1. Could not upgrade to 8.1.2 because of error message that a plug-in was missing. Checked, all plug ins seem ok, i.e. turned on. Could not uninstall Acrobat using uninstaller because it said the program had been modified. Any suggestions? Other than not being able to upgrade, the program seems to work ok.
Stan Lynn

Acrobat Professional 8.1.2 wants to update every day

Every time I start up my computer (an iMac running Leopard 10.5.4), I get a message saying that there is an update available for Acrobat Professional 8.1.2 (which came with CS3). I click on "update", it appears to install in the blink of an eye, and then the next day it all happens again - why?
I have installed all the relevant patches I could find on the Adobe website.
Any ideas?

Hi. Thanks for such a quick response.
I'm afraid I'm not sure what running Updater myself means, in that I thought I was doing that when I clicked on the Instal Now button, as in previous message.
HOWEVER, on checking my Adobe Utilities folder, in Applications>Utilities, I've just realised that I have TWO versions of Adobe Updater, namely 5 and 6. On trying each successively, I've found that it was version 5 that was popping up instructing (sorry, inviting) me to upgrade to 8.1.5; version 6 just tells me "There are no updates available at this time".
Meanwhile, it had occurred to me that I had tried, some time ago, to download Adobe Reader 9, but that it hadn't worked. I just tried to do this again. It downloaded all right but, when I tried to open it, after I'd clicked on Agree (to the licence agreement) it announced that "An internal error occurred" and then crashed.
I don't know how this free (but unusable) downloaded Acrobat Reader 9 relates to my Adobe Acrobat Professional 8.1.4... or to either of my Adobe updaters.
There is no Plug-Ins folder in my Adobe Acrobat 8 Professional folder, and I can't find by name any of the plug-ins listed in Acrobat>About Adobe Plug-Ins... (I assume that these should be different from the plug-ins in the InDesign, Photoshop, Bridge etc. Plug-Ins folders.) They must be somewhere, though, as Acrobat>Preferences apparently allows me to edit settings. So I don't know if any of them are disabled or third party.
I'm afraid I'm reluctant to re-instal from the CS disk at the moment, for fear of finding myself unable to use either Photoshop or InDesign, with which I am desperate to finish a piece of work just now. (I had a problem some years ago with an Adobe re-installation and spent a very long time trying to get codes form Adobe to get started again.)
I guess I'll just have to live with the jumping ikon for the time being. Though perhaps I could throw away Updater5?

Cannot run updates on Acrobat Professional 8.0.0

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