Cannot see Timecapsule in Airport Utility on Windows XP

Just purchased a 2T TC and can connect MBP and Macbook air ok.
I also have a Lenovo laptop with Windows XP that uses TC for internet access that works ok. When I run Airport Utility (v5.5.3) on Windows XP it cannot see the TC. I have Bonjour Printer Services installed as well
Main reason I want to connect to TC is to access a Canon MP800 MFP printer connected to the TC via USB.
Appreciate any help or suggestions ( and I know I should upgrade to Windows 7 or Mac OSx however that is not an option at the moment :-).

Hi I dont think it is a ethernet/wireless issue - wireless on XP laptop works in other networks and in fact can connect to TC router - I am just not seeing the TC when I use Airport on the Windows XP machine.
Taking a different approach - I have been able to set up a local pinter on the XP laptop using an IP port that points to the USB printer connected to the TC and this works.
I am still intrigued as to why Airport on XP cannot see the TC however the workaround is fine
Thanks for the ideas LaPastenague - much appreciated

Similar Messages

Help! Cannot see ABS in Airport Utility

This has gone on a while. I now want to add a Airport Express however neither of these show up in the Airport Admin Utility. I have restarted and reset the ABS with no luck. Am I missing something. It should just show up. My signal is strong and the connection to the internet is fine. What's up? Here is what I have:
PB 1ghz
Airport Extreme
Airport Express
Speed Stream 5360 dsl modem
OSX 10.4.3 was happening with earlier versions
Airport Software 4.2
Thanks in Advance Norm

Make sure on your Mac that in System Preferences->Network->Show ethernet built in->TCP/IP tab that the only selection is to "configure using DHCP". Then turn off the Mac's Airport card (Airport menu), plug the ethernet cable from the Mac into the AEBS ethernet LAN port, and see whether that works any better.
Sometimes it helps to just try using another Mac or a PC - and see whether it has any better luck. That would rule out the possibility that you just have (for lack of better words) a "messed up Mac".
If that fails, I suggest you try a hard reset and reconfiguration per the article Starting from scratch

Bring back ability to see "Wired" Clients connected to Timecapsule in Airport Utility

Hi Apple,
Can you please bring back ability to see "Wired" Clients connected to Timecapsule in Airport Utility for iOS and Mavericks.
Thanks
Shawn

http://www.apple.com/feedback/
Tell Apple about your request. This is a discussion forum for users, and Apple isn't here.
Hugh

I have just purchased and installed a new Airport extreme base station but now the Airport Utility cannot see my old Airport Express. Are their compatibility issues and do I need to purchase a new Express?

I have just purchased and installed a new Airport extreme base station but now the Airport Utility cannot see my old Airport Express. Are their compatibility issues and do I need to purchase a new Express?

When you can, take a look at the old AirPort Express and locate the model number in the faint print on the side of the device.
If you see A1084 or A1088, this is an older Express version that is no longer supported by the current version of AirPort Utility that you are using with the new AirPort Extreme.
If that is the case, your Express is at least 6 years old...probably older...so it is about time to treat yourself to a new version with much faster speeds and more features.

Airport Extreme works fine but I can't see it in Airport Utility

Have seen numerous posts on this issue but no solutions!
I have a MB Pro running 10.4.11, Airport Extreme and Airport Utility 5.2.1. The Airport Extreme works perfectly, with no connection issues, but I cannot see it anymore in Airport Utility. I have another Airport Express hooked up to my stereo (for airtunes only), and can see this in Airport Utility, but not the Extreme. The Extreme used to appear here, but no more. Otherwise works fine. Just need to be able to reconfigure it.
Anyone know what the fix is????

I have this same issue. Internet works, I can connect to it, but i doesn't show in the Airport Utility. Also, it doesn't let me connect to other computers or my AirDIsk. I am using 10.5. Unplug and plugin style reset fixes it...for a while. Any ideas anyone?

Airport Utility on Windows XP laptop can't find AE

Today, Airport Utility on Windows XP laptop says it can’t find my Apple Extreme device. Yesterday, Windows found it and provided wireless connection immediately. Today, no-go. The only change is that I plugged in a USB mouse -- doesn’t seem likely that’s the cause. I can get connected OK wired. AE lights up steady green, when I plug it into the modem so that makes it appear to be OK. I do not use I-Tunes and speakers -- just would like to avoid dragging an ethernet cable around. Can anyone suggest a solution?

I had the same problem. My AirPort utility in Windows would not detect the AirPort Extreme until I was already connected to the internet. I have two routers in my house. When I connected to my other router and was connected to the internet via that, then my AirPort Extreme showed up in my AirPort.

Airport Utility and Windows Vista 64 Bit

Does Airport Utility work with Vista 64 Bit or is there a version for 64 Bit?
Thanks in advance for help /nformation.

FWIW ... I'm currently using the latest version of AirPort Utility for Windows (5.4.1) on my 64-bit Vista PC without any problems.

Unable to open airport utility on Windows 7

I'm unable to open Airport Utility on my Windows 7 laptop because I keep getting an error message saying Airport Utility requires Windows 7 service pack 1 or later. SP1 was already installed. I tried deleting and reinstalling SP1 and Airport Utility still won't open. Any ideas on how to fix this?

This can happen when the Airport Utility installation download can't find an authentication file - short of doing a clean install of Windows 7, try the following:
1. Delete any old Windows folders if Windows 7 was an upgrade
2. Turn off anti-virus programs
3. Turn off the Windows Firewall
4. Delete any partial installations of the AU that may be present
If the above does not work then try to download the previous version of the AU 5.5.3 at http://support.apple.com/kb/DL1391

Error when opening Airport Utility for Windows XP

Help! I have recently purchased and Airport extreme base station and the supplied Airport Utility software will not open. I am operating on Windows XP pro, and have installed the latest software updates to no avail. Is there an older version or perhaps an oblique solution to run the utility software?
Thanks.

Hello jleo325. Welcome to the Apple Discussions!
Here are the links for the last two versions of the AirPort Utility for Windows:
o AirPort Utility Setup 5.3.2 for Windows
o AirPort Utility 5.3.1 for Windows

Airport Utility for Windows fails during install

I downloaded the latest driver for the airport utility for Windows 7. Ran the exec and during the install had a failure on some file that didn't get installed.
Have all firewalls down. Utility comes up but doesn't find my airport extreme.

Thanks. Tried the hard wire approach and the utility didn't find it. Did the config other and it was found. So the unit is there but the utility can find it which is what I need in order to connect the shared drive to my windows 7 system.
The airport base station agent is running and configured but I never get a prompt to enter the disk password.
Nice clue about using the IP to connect.
I did this via WIFI. Used my iMac to get the IP address.
The time machine is in bridge mode and connecting through another router to the internet.

AirPort Utility in Windows - cannot set 5GHz channel manually

I am trying to manually set my 5GHz channel to something other than automatic. I change it to
and click the update button. The router restarts and my changes do not stick. It now shows
The 2.4GHz channel can be modified but not the 5GHz. Anyone have any ideas?
Thanks.

So are you saying that it does not work with v6 on an Apple product either?
That is the info I have at this point in time. I have totally avoided AC models.. I think they are poor cf the same chipset models available from Asus or Netgear that have real GUI setups with real functionality.
Is there functionality that is available in the Mac version but not in the Windows version?
The v5 utility in Mac and PC was the same functionality..
The v6 utility in Mac and never released for PC has far less functionality. Which is designed I guess to correspond to the new model Apple routers which also have less functionality. For instance there is no longer a log function you can use. Apple do not believe in functionality.. it is supposed to be as near to self setting as possible.. the ideal would be purely automatic and no airport utility. Apple are slowly working towards their nirvana.
Why has Apple neglected to update the Windows version? Looks like the Windows version 5.6.1 (Post Date: Jun 11, 2012) is a year older than the Mac version (Post Date: Jul 11, 2013).
Apple do not reveal info like this.. but my guess is they produced an iOS version so they figured if you don't have a Mac then surely you own an iphone or ipad.. if not you should buy one.

Airport Utility for Windows 5.3.1 cannot access Airport Express

I am trying to configure an AX newer model and continually get an error. The AX has a flashing amber light, due to the fact that I have reset it to factory defaults. I am able to connect to the internet, even though my connection icon in XP says I'm disconnected. I open the Airport Utility and it detects the AX, when I go to configure manually it runs through some progress bars and the gives me the following error:
"An error occured while trying to access the Apple wireless device. Make sure your network connection is valid and try again"
"error: -4"
I have version 5.3.1.9 installed of the utility, i tried to use 4.2, but it wouldn't recognize my device, said i had to use a version higher than 5.0 to detect my device. I tried with version 5.2 and no luck either, please help!!!
Only Windows PCs at home, sorry!

I've had a similar problem with Airport Express(not Extreme)and received exactly the same error message as the original poster "error: -4".
My system is a desktop running xp pro, Service Pack 2 (fully updated), Athlon 64 3000+.
I installed the Airport utility 5.3.1. It recognised airport express, which was plugged in and flashing amber. But when I pressed 'continue' to set up the connection, it came up with the above error message repeatedly whether I connect to the router wirelessly or with an ethernet cable- makes no difference. The router is a Thompson Speedtouch 780. An Apple senior analyst talk me through different permutations of connecting the AE directly to the computer etc, doing numerous resets but all to no avail. Looks like I'll be returning it. Shame!

Cannot install update to Airport Utility

I've been having printing problems via Airport since updating to OS X 10.4.10. You can see my post about that under another thread: http://discussions.apple.com/thread.jspa?messageID=5183604
I decided to download and install the "AirPort Base Station Update 2007-002 for Mac," which was released 8-13-2007. It contains Airport Utility 5.2.1 updater. When attempting to install, I got an error message saying that I cannot install it because it requires Airport Utility 5.0 to be present.
So...I went to my Utilities folder and discovered that my version of Airport Admin Utility is 4.2.3! My Airport Setup Assistant is also 4.2.3. It says they were created in July of 2006.
I am running OS X 10.4.10, on an iMac that originally shipped in April 2007 with OS X 10.4.8. I would assume that it should have included Airport Admin Utility 5.0 when shipped or from an update.
I have searched the Apple website looking for a copy of Airport Admin Utility 5.0 to download and install so that I can update it to 5.2.1. No luck. I have no idea why I have an old version of these utilities that makes them non-update-able and I cannot seem to find the version I need in order to update it.
Any suggestions? Is there another download?
Thanks in advance for your help.
Toria

Thanks, Duane.
I have the round Airport Extreme 802.11 b/g model.
I am now a bit confused because Apple's info on the update says it is for "the AirPort Extreme Base Station with 802.11n, _AirPort Extreme Base Station_ and AirPort Express Base Station."
My round one is the one underlined above, so I thought the update was for my model when reading about it on Apple's website at:
http://www.apple.com/downloads/macosx/apple/application_updates/airportbasestati onupdate2007002formac.html
Thanks,
Toria

My MacBook Pro 2.33GHz cannot see the New Airport Extreme

Just bought the new Airport Extreme(Wireless N). Power it up, cannot see the new wireless network under the Airport signal icon. The Machine have no problem using my older Netgear wireless router(G) and the new Linksys Wire router(N). Just connot see the new Apple Airport Extreme.
My the other two iMac(G5 and Intel) 20" can see all three wireless network and connet to them without any problem.
My only question is has Apple implement any "regional code" on the hardware. My MacBook Pro is from US and the new Airport Extreme was bought in New Zealand.
Any suggestion? BTW a clean install of the System didn't help. Found out after 2-3 hours of installation of System and all my Application back.

To use the Airport Utility you must select your network under that Airport icon but you can't. So what to try? Of course you may need to reset your router. If still not visually seen under Airport then go to system preferences/network/status and choose Airport. Look for the preferred drop down menu. If network is seeen then select it and hit apply. Then select under Airport icon then use the Airport Utility. If not seen in preferred then type in your network exact name or use the + button. The above will work you just need to keep trying.

ITunes can't connect to my new Airport Express even when light is green and see it with Airport utility. Please help!

Hi,
I'm using iTunes with my iMac and like listen the my music collection in my Hi-Fi which is 20 m far from the Mac. Because of the distance in my flat and other obstacles I'm using a power line. I installed the Airport Express through the Utility and no problems: Airport light is green and configured. iTunes air see it but it can't connect to it.
I made several resets, plugged and unplugged the power and no change, but Airport light is always green, see it in iTunes and the Utility.
This is driving my crazy!
Any ideas ?
Thanks

Hi Jim,
Thanks for reacting to my question.
Yes, I did reboot the router, unplugged and replugged the Airport Express with ro result .... iTunes cannot connect to the Airport Express. I'm using power line to carry Ethernet because between my Mac and AE there are about 20 meters, but problems started since I updated AE version to version 3 ...
It is also non sense because the Utility sees it and then suddenly disappears ! but light remians green ...
I think there might be something wrong with the new firmware versions ...
Carlos

Cannot see Timecapsule in Airport Utility on Windows XP

Similar Messages

Maybe you are looking for