Cannot update through App Store

Hello,
I would appreciate some help. Today I checked for updates in the app store, and found this error message.
I'm not very technical with computers, so if this has anything to do with "Terminal", please go slowly!!
Thanks for any help.

Likely has to do with the new products and software released today, give it a few hours/days and try again later.

Similar Messages

Cannot update my app store

please help cannot update my apps store in my ipad mini thanks

Trylogging out of your Apple ID and logging in again, it worked for me

HT201364 after converting to mavericks I cannot download any updates through app store and mouse click on download buttons does not respond, please assist

Aftr converting to Mavericks could not able to update/download applications through spp store and have to force quit app store as the mouse does not click the X button

Do you get any error messages?
Try resetting the App Store.
Reset Learned from Old Toad
Try deleting the com.apple.appstore.plist.
Quit the application.
Go to Finder and select your user/home folder. With that Finder window as the front window, either select Finder/View/Show View options or go command - J. When the View options opens, check ’Show Library Folder’. That should make your user library folder visible in your user/home folder. Select Preferences/com.apple.appstore.plist. Move the .plist to your desktop.
Open the application and test. If it works okay, delete the plist from the desktop.
If the application is the same, return the .plist to where you got it from, overwriting the newer one.
Thanks to leonie for some information contained in this.
You might need to redo the View settings after an update.
App Store support. There is troubleshooting and a contact link.
Support

Are iPhone ad-hoc distributed apps updatable through App Store or iTunes?

Hello
Say I ad-hoc distributed my beta to some testers.
If I then later release the app to the App Store, will the testers be able to update their ad-hoc versions to the released version (either through App Store Updates, or iTunes updates)?
Further question is if they are able to do so, would they have to pay for it if I am charging for it on the App Store?
I've been searching for this answer for quite some time, any input is greatly appreciated.
Thank you.

Unfortunately that's not possible. iTunes sees them as two different applications - even if you use the same bundle ID, name and certificate. The problem is the code signing. App Store apps are signed by Apple and you. Ad hoc distributed apps are signed only by you.
When your app is updated in iTunes, it will run alongside any version that has been installed via ad hoc distribution.

TS1702 cannot update from app store

Hi
I have 2 updates in app store and i can't updated.

- Have you tried using the Spotlight search? Maybe you just can't find it
- Is it hidden by rRestrictions: Settings>General>Restrictions.
You saying "I tried everthing" provides us no information as to what you actually tried.

Trouble updating through app store

Hi I am having trouble updating through the app store. When it cones to the apple Id screen to type in the password it has an apple id of [email protected] and I cannot figure out how to change it. Any ideas?
thanks

Go to your computer and fire up iTunes. No need to connect the iPad. Depending on which app needs updating AND which Apple ID is in use, you might see the following:
Click on the App tab on the left and then look at the bottom right of the screen. A number near the "Check for Updates" text means that updates are needed. If you then click on the text and get a message that there are no updates, you're using the "wrong" Apple ID for those apps.
IF that happens, click on the "iTunes Store" on the left pane and then look at the upper right corner for the Apple ID. Click on the Apple ID and change it to the other one (I hope that you know the PW). Then go back to the App tab and do the update. The next time that you sync, the iPad will be updated.
There will be more investigation to completely solve the issue but at least now you'll have a clue regarding some of the apps that are tied to the other ID.

Mahjong Solitaire Epic crashes since update through App Store

I purchased Mahjong Solitaire Epic through the Apple App Store some time ago. Yesterday, I received a pop-up that said there was a new app for my computer in the App Store. Also there was a number on the App Store icon on my dock. Since I never install from a pop-up, I went to the App store and found an update of Mahjong Solitaire Epic waiting. I clicked on it and it installed but it was weird because it installed in less than a minute. After the update, I played this game several times, off and on, throughout the day. I shut the computer down last night. Since starting up today, the game opens when I click on its icon, but then it promptly crashes. I've sent 3 crash reports to Apple, but am wondering if anyone else is having this problem, and how I can go about getting this fixed. Any ideas on who/how to contact the right entity?
Thanks.

I resolved this problem by going to the website of the company that owns this game (Kristanix), and using the contact function to report the problem. I received a response almost immediately from one of the owners, who gave me a link to a newer version. That solved my problem. The customer service was excellent!

The Simpsons Tapped Out, update through App Store asking for payment?

I am a daily player of TSTO, but I can't update cause when it takes me on to the App Store it's saying "sign in required" and then taking me to my account for billing information. Even though I found this strange I went ahead and put in my billing information. When I click done it's bring up the message "Your payment method was declined, please enter another payment method"?!? I have NO IDEA why it's even asking me for any sort of payment in the first place as it's a free game, and how could there possibly be a problem with my payment method as I use this exact same payment method everytime. Nothing has changed, card hasn't expired etc... I contacted EA Support team at first, and they said the exact same, it shouldn't be asking for any sort of payment! They advised me to contact apple but being from the UK this is pretty much impossible. There is NO way to contacted them about this sort of problem without having to pay an arm and a leg to phone them! I managed to email them through some sort of help thing that I now can't even find, but it's been 2 day's and still no reply...
If anyone can help thanks to you in advance

Well in my experience with having an iPhone for over 2 years, it is pretty hard to get help from them. I'll try that link though, thanks. Why is it asking me to update payment info? NOTHING about my payment info has changed and I know that I'm not the only person has this issue before. I used the same payment method the other day with no hassle
Anyway, even when I do put in the correct billing info again (updating I suppose)it's declining???

App updates through App store, and then goes back to previous version!

I bought Civilization V: Campaign Edition from the Mac App Store. An update for the game became available a few days ago and I clicked update.
The whole update was downloaded and installed succesfully. I launched the game and it showed the new version too.
But after a minute, the App Store shows the update option available again.
I tried updating again but the same thing happened. The update finished succesfuly, a minute later the App Store shows yet another update available with the same version number and everything. Googling about it I found that a lot of users have complained of the same issue. Aspyr Support (Civ V Support) said that the issue lies with the App Store and asked me to contact Apple. So here I am - there are no Apple Stores in my area.

I launched the game and it showed the new version too.
No need to redownload the update repeatedly.
Try deleting the cache associated with the App Store...
Go to ~/Library/Caches/com.apple.appstore/Cache.db
Move the Cache.db file from the com.apple.appstore folder to the Trash.
Restart your Mac.
If that doesn't help, install the OS X Lion Update 10.7.3 (Client Combo) may fix the udpate issue.
It's ok to do this even though you are already running v10.7.3
Tilde
~ (Tilde) character represents the Home folder.
For Lion: To find the Home folder in OS X Lion, open the Finder, hold the Option key, and choose Go > Library

Cannot purchase through App Store

I was playing brave frontier Trying to purchase gems but my card kept getting declined due to credit card expiration, so I updated my account with my new credit card and also check my bank account for sufficient fund which I Do have. it was still declining my card. After trynig a couple of times, they wouldn't let me purchase no more. it said I am suppose to contact itune support. Which I called them and waited 20min for a rep Which took too long. How can I fix this? Please help. Thanks

Is the new card a "Debit" card? I have read here that the App Store has stopped accepting Debit cards. This is borne out by this Apple document where Debit card is NOT present:
Payment methods you can use in the iTunes Store, Mac App Store, App Store, and iBooks Store - Apple Support
ÇÇÇ

Can't download or update through app store since the new version

For a couple of weeks now since the new itunes update i have no longer been able to update or download apps through the appstore on my iphone4. When i go to purchase and i go to enter my password, after one or 2 digits it disappears. I have credit in the system so there is not problem there. Seems to be the update. Not happy, please fix this!!

Having the exact same problem, help!

I cannot download nor update apps through Apps Store, error message states that app cannot be downloaded, to try again later, this has been happening for the last five days. Help!

I cannot download nor update apps through Apps Store, error message states that app cannot be downloaded, to try again later, this has been happening for the last five days. Help!
It started when tryung to update Twitter. Now the problem is with every app I try to update or download.

I have this issue as well. The App Store icon indicates there are updates available but when I open the app a popup says it can't connect to the store and the screen remains white. I have tried a hard reset (power & home button) and several other suggestions I have found throughout the forums here without success.

I did not authorize 2 in app purchases and because my credit card is at its limit, and i dont know how to reverse the in app purchases, i cannot update any app or do just about anything in the appstore or itunes store. I paid for apps, i demand my updates

I did not authorize 2 in app purchases and because my credit card is at its limit, and i dont know how to reverse the in app purchases, i cannot update any app or do just about anything in the appstore or itunes store. I dont care if i owe apple's itunes appstore a few dollars over 2 in app purchases i never meant to download in fact the whole app itself i wanted to delete...but out of the hundreds (maybe lower thousands) fof dollars in music and apps and whatever else, that i rightfully purchased over the passed couple of years....should *NOT* have the upgrades and/or previous purchased songs withheld from me over $3 in accidently purchased add ons through an existing app i deleted an disliked anyway

Same thing happened to me with my peruvian credit card in the peruvian app store, I want to buy an app, but it says that my credit card is "not supported in the Peruvian app store"

HT204053 I have changed my Apple ID in iTunes, which I access through my current ISP! I have another - old ISP on my mobile which I originally setup to access the App Store. I cannot access the App Store via old Apple ID. How do I change to new Apple ID?

I had two (2) different ISP's, one for the mobile phone and one for the computer. I have changed my Apple ID in iTunes, and also changed my ISP provider for my mobile phone. NOW I cannot acces the App Store (through the iPhone icon. How can I change the Apple ID for access to the App Store which keeps requesting the 'old' Apple ID (lost the password and cannot get help as ISP is no longer available for help) Have tried syn, no rsult, I have the new Apple ID as Apple ID on my mobile phone. Help required here???

To change the iCloud ID on your devices you have to go to Settings>iCloud, tap Delete Account, provide the password for the old ID when prompted (if using iOS 7), then sign back in with your current ID.
If you don't know the password for your old ID, or if it isn't accepted, you will have to temporarily recreate it in order to delete the existing account. To do this, go to https://appleid.apple.com, click Manage my Apple ID and sign in with your current iCloud ID. Click edit next to the primary email account, change it back to your old email address and save the change. Then edit the name of the account to change it back to your old email address. You can now use your current password to turn off Find My iPhone on your device, even though it prompts you for the password for your old account ID. Then save any photo stream photos that you wish to keep to your camera roll. When finished go to Settings>iCloud, tap Delete Account and choose Delete from My iDevice when prompted (your iCloud data will still be in iCloud). Next, go back to https://appleid.apple.com and change your primary email address and iCloud ID name back to the way it was. Now you can go to Settings>iCloud and sign in with your current iCloud ID and password.

Since i updated my iphone to ios7, i can no longer download applications and also cannot update my apps. what happened? there is an alert popping and it tells that i should switch to Philippine store.

since i updated my iphone to ios7, i can no longer download applications and also cannot update my apps. what happened? there is an alert popping and it tells that i should switch to Philippine store.

Hi, sallymaesmag.
Thank you for visiting Apple Support Communities.
If you are in the Philippines, check to see if the country is changed in the iTunes Store settings on the iOS device. These steps will show you how to change the preference.
Change your iTunes Store country
Sign in to the account for the iTunes Store region you'd like to use. TapSettings > iTunes & App Stores > Apple ID: > View Apple ID > Country/Region.
Follow the onscreen process to change your region, agree to the terms and conditions for the region if necessary, and then change your billing information.
iOS: Changing the signed-in iTunes Store Apple ID account
http://support.apple.com/kb/HT1311
Once you make the change attempt to download applications again.
Jason H.

Cannot update through App Store

Similar Messages

Maybe you are looking for