Trouble updating through app store

Hi I am having trouble updating through the app store. When it cones to the apple Id screen to type in the password it has an apple id of [email protected] and I cannot figure out how to change it. Any ideas?
thanks

Go to your computer and fire up iTunes. No need to connect the iPad. Depending on which app needs updating AND which Apple ID is in use, you might see the following:
Click on the App tab on the left and then look at the bottom right of the screen. A number near the "Check for Updates" text means that updates are needed. If you then click on the text and get a message that there are no updates, you're using the "wrong" Apple ID for those apps.
IF that happens, click on the "iTunes Store" on the left pane and then look at the upper right corner for the Apple ID. Click on the Apple ID and change it to the other one (I hope that you know the PW). Then go back to the App tab and do the update. The next time that you sync, the iPad will be updated.
There will be more investigation to completely solve the issue but at least now you'll have a clue regarding some of the apps that are tied to the other ID.

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HT201364 after converting to mavericks I cannot download any updates through app store and mouse click on download buttons does not respond, please assist

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Do you get any error messages?
Try resetting the App Store.
Reset Learned from Old Toad
Try deleting the com.apple.appstore.plist.
Quit the application.
Go to Finder and select your user/home folder. With that Finder window as the front window, either select Finder/View/Show View options or go command - J. When the View options opens, check ’Show Library Folder’. That should make your user library folder visible in your user/home folder. Select Preferences/com.apple.appstore.plist. Move the .plist to your desktop.
Open the application and test. If it works okay, delete the plist from the desktop.
If the application is the same, return the .plist to where you got it from, overwriting the newer one.
Thanks to leonie for some information contained in this.
You might need to redo the View settings after an update.
App Store support. There is troubleshooting and a contact link.
Support

Are iPhone ad-hoc distributed apps updatable through App Store or iTunes?

Hello
Say I ad-hoc distributed my beta to some testers.
If I then later release the app to the App Store, will the testers be able to update their ad-hoc versions to the released version (either through App Store Updates, or iTunes updates)?
Further question is if they are able to do so, would they have to pay for it if I am charging for it on the App Store?
I've been searching for this answer for quite some time, any input is greatly appreciated.
Thank you.

Unfortunately that's not possible. iTunes sees them as two different applications - even if you use the same bundle ID, name and certificate. The problem is the code signing. App Store apps are signed by Apple and you. Ad hoc distributed apps are signed only by you.
When your app is updated in iTunes, it will run alongside any version that has been installed via ad hoc distribution.

Mahjong Solitaire Epic crashes since update through App Store

I purchased Mahjong Solitaire Epic through the Apple App Store some time ago. Yesterday, I received a pop-up that said there was a new app for my computer in the App Store. Also there was a number on the App Store icon on my dock. Since I never install from a pop-up, I went to the App store and found an update of Mahjong Solitaire Epic waiting. I clicked on it and it installed but it was weird because it installed in less than a minute. After the update, I played this game several times, off and on, throughout the day. I shut the computer down last night. Since starting up today, the game opens when I click on its icon, but then it promptly crashes. I've sent 3 crash reports to Apple, but am wondering if anyone else is having this problem, and how I can go about getting this fixed. Any ideas on who/how to contact the right entity?
Thanks.

I resolved this problem by going to the website of the company that owns this game (Kristanix), and using the contact function to report the problem. I received a response almost immediately from one of the owners, who gave me a link to a newer version. That solved my problem. The customer service was excellent!

The Simpsons Tapped Out, update through App Store asking for payment?

I am a daily player of TSTO, but I can't update cause when it takes me on to the App Store it's saying "sign in required" and then taking me to my account for billing information. Even though I found this strange I went ahead and put in my billing information. When I click done it's bring up the message "Your payment method was declined, please enter another payment method"?!? I have NO IDEA why it's even asking me for any sort of payment in the first place as it's a free game, and how could there possibly be a problem with my payment method as I use this exact same payment method everytime. Nothing has changed, card hasn't expired etc... I contacted EA Support team at first, and they said the exact same, it shouldn't be asking for any sort of payment! They advised me to contact apple but being from the UK this is pretty much impossible. There is NO way to contacted them about this sort of problem without having to pay an arm and a leg to phone them! I managed to email them through some sort of help thing that I now can't even find, but it's been 2 day's and still no reply...
If anyone can help thanks to you in advance

Well in my experience with having an iPhone for over 2 years, it is pretty hard to get help from them. I'll try that link though, thanks. Why is it asking me to update payment info? NOTHING about my payment info has changed and I know that I'm not the only person has this issue before. I used the same payment method the other day with no hassle
Anyway, even when I do put in the correct billing info again (updating I suppose)it's declining???

Trouble updating in app store. wrong apple id.

i am signed in with my apple id. when i try to update in the app store a different apple id (from the previous owner) is coming up. how do i remove the wrong apple id?

I have two AppleIDs, and also find this happening.
There is nothing much you can do.
When you download an app it is "registered" to the apple ID that downloaded it.
So if you update it you must do it with the AppleID that bought it.
There is no workaround, as it is coded into the app when you download it.
So you can either re-download the apps (and sadly sometimes re-buy) with the new ID.
Or just type in the password from the old ID when you update (which is what I do).
You can go to settings... Store.. scroll down and press the apple ID
log out and log in to the new account.
When you buy or download NEW apps they will be for the ID that you are logged in to.
When you update on the iPhone, it will just ask for the password of the other account.

App updates through App store, and then goes back to previous version!

I bought Civilization V: Campaign Edition from the Mac App Store. An update for the game became available a few days ago and I clicked update.
The whole update was downloaded and installed succesfully. I launched the game and it showed the new version too.
But after a minute, the App Store shows the update option available again.
I tried updating again but the same thing happened. The update finished succesfuly, a minute later the App Store shows yet another update available with the same version number and everything. Googling about it I found that a lot of users have complained of the same issue. Aspyr Support (Civ V Support) said that the issue lies with the App Store and asked me to contact Apple. So here I am - there are no Apple Stores in my area.

I launched the game and it showed the new version too.
No need to redownload the update repeatedly.
Try deleting the cache associated with the App Store...
Go to ~/Library/Caches/com.apple.appstore/Cache.db
Move the Cache.db file from the com.apple.appstore folder to the Trash.
Restart your Mac.
If that doesn't help, install the OS X Lion Update 10.7.3 (Client Combo) may fix the udpate issue.
It's ok to do this even though you are already running v10.7.3
Tilde
~ (Tilde) character represents the Home folder.
For Lion: To find the Home folder in OS X Lion, open the Finder, hold the Option key, and choose Go > Library

Cannot update through App Store

Hello,
I would appreciate some help. Today I checked for updates in the app store, and found this error message.
I'm not very technical with computers, so if this has anything to do with "Terminal", please go slowly!!
Thanks for any help.

Likely has to do with the new products and software released today, give it a few hours/days and try again later.

Can't download or update through app store since the new version

For a couple of weeks now since the new itunes update i have no longer been able to update or download apps through the appstore on my iphone4. When i go to purchase and i go to enter my password, after one or 2 digits it disappears. I have credit in the system so there is not problem there. Seems to be the update. Not happy, please fix this!!

Having the exact same problem, help!

I cannot download nor update apps through Apps Store, error message states that app cannot be downloaded, to try again later, this has been happening for the last five days. Help!

I cannot download nor update apps through Apps Store, error message states that app cannot be downloaded, to try again later, this has been happening for the last five days. Help!
It started when tryung to update Twitter. Now the problem is with every app I try to update or download.

I have this issue as well. The App Store icon indicates there are updates available but when I open the app a popup says it can't connect to the store and the screen remains white. I have tried a hard reset (power & home button) and several other suggestions I have found throughout the forums here without success.

HT6147 With the latest iOS 7 update (Feb 2014) is anyone else experiencing trouble with the App Store not able even to load updates for existing apps, and unable to download new apps?

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With the latest iOS 7 update (Feb 2014) is anyone else experiencing trouble with the App Store not able even to load updates for existing apps, and unable to download new apps?

Will not update apps through app store

My Ipad can not update apps through app store?

Hi Young Steve,
Welcome to the Support Communities!
The first thing I would suggest is to sign out of your iTunes & App Store account, quit all of your open apps and restart the iPad:
Sign out of your iTunes & App Store account
http://support.apple.com/kb/HT1311?viewlocale=en_US
Tap Settings > iTunes & App Stores.
Tap your Apple ID.
Tap Sign Out.
Close all open apps on the iPad
iOS: Force an app to close
http://support.apple.com/kb/ht5137
Restart and/or Reset the iPad
Turn your iOS device off and on (restart) and reset
http://support.apple.com/kb/ht1430
Before you sign back into the iTunes store, access a popular website on your iPad to confirm you are not having any issues with your Wi-Fi connection. Follow these steps if you are having issues connectiong to the internet:
iOS: Troubleshooting Wi-Fi networks and connections
http://support.apple.com/kb/TS1398?viewlocale=en_US
Reset network settings by tapping Settings > General > Reset > Reset Network Settings.
Note: This will reset all network settings including previously connected Wi-Fi networks and passwords.
If you are not having any issues connecting to the internet, sign back in to your iTunes Store Account and check to see if you have any incomplete downloads:
iTunes: How to resume interrupted iTunes Store downloads
http://support.apple.com/kb/ht1725
If you still are unable to connect to the iTunes Store, follow these troubleshooting steps:
Can't connect to the iTunes Store
http://support.apple.com/kb/ts1368
If there are apps that need to be updated, try updating one app at a time instead of all of them at once. If there is an issue with a particular app, you can delete it and redownload it.
I hope this information helps ....
- Judy

HT1338 I receive this message ,repeatedly,when I try to update an App through App store:Error code 1009.Please help,what should I do?

I receive this message ,repeatedly,when I try to update an App through App store:Error code 1009.Please help,what should I do?

The App Store is not available in Iran.

"Unknown error" when trying to get updates from App store...

Anyone else having trouble with the App store today? Trying to take in updates but get a "cannot be completed due to unknown error" huh? I've double/triple checked passwords etc, and they're free updates so I don't get it. Deleted apps and tried to re download, but no go..... Thoughts?
Thank you!

Hi there. I had the same issue just now. Tried twice and fortunately the apps started to update as per normal. Unfortunately, i'm not able to view my "featured" page. Hv raised the same question just now.

Hi, i m not getting updates in app store from long time...

Hi, i m not getting updates in app store from long time...

Hey harjit lal,
Are you able to connect to the iTunes Store to update your apps? If you're unable to connect to the Store and that's what is holding it up, then I would run through the troubleshooting in here:
Can't connect to the iTunes Store
http://support.apple.com/kb/ts1368
Another solution might be that your applications are automatically updating in the background after upgrading to iOS 7.
Turn off automatic downloads. Tap Apps in Automatic Downloads. Apps update automatically over Wi-Fi, unless you turn off the option.
from: http://help.apple.com/iphone/7/#/iph64c6c9f05
Welcome to Apple Support Communities!
Regards,
Delgadoh

Trouble updating through app store

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