Canon 5D MKII and ACR

ACR doesn't show 5D MKII thumbnail images and won't go to just ACR without opening PS. My 1DS MKIII shows the image and does not have to open PS. Can you tell me if this will change for the 5D? OS Windows tried on 2 computers.
Thanks

What version of Photoshop? What version of the ACR plug-in?
Have you Purged the Cache through the Tools menu in Bridge for each offending folder?

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