Canon IJ Network Scanning Utility not working

Hello,
Since I upgraded my OS to Yosemite, the application "Canon IJ Network Scan Utility.app" is not working anymore.
When I try to launch it, it first shows in the top menu bar and then disappears. It is located in Macintosh HD ▸ Library ▸ Printers ▸ Canon ▸ BJPrinter ▸ Utilities.
I cannot use my scanner from the scanner itself any more which is not so convenient when you have a stack of document to scan...
B.
Tech. details:
Yosemite version 10.10.1
iMac (24-inch Mid 2007)
Processor: 2.8 GHz Intel Core 2 Duo
Memory: 4 GB 667 MHz DDR2 SDRAM
Graphics: ATI Radeon HD 2600 Pro 256 MB

I have noticed the same issue you are talking about. I have found a workaround to trigger scans from the printer, but it is MUCH less convenient than it was in Mavericks.
If you install all the latest Yosemite versions of Canon drivers and utilities from canon support site, you should have something called "Canon IJ Network Scanner Selector EX". If you run this, your printer should show as one of the options to select. Select it. There should also be a button labeled: "Scan-from-operation-panel-settings". Click that, and select your printer. If it is already selected, you may have to unselect and then re-select. At the printer, you should then see your mac in the "PC" destination selector.
With Mavericks, I only had to set this up once, and I could then ALWAYS just go right to the printer to initiate scans. That is, it STAYED connected to my computer: as long as the computer was on, I could just go straight to the printer to start scanning. Now, it seems that the connection somehow gets broken, or the "listener program" on the Mac stops, or something, and you have to go through the above steps again to get it re-connected. It is quite annoying, and much less convenient than it was with Mavericks. I think in my case, it gets "disconnected" every time my computer goes to sleep.
Hope that helps. If you find a way to keep it connected all the time, I'd appreciate it!

Similar Messages

  • Canon IJ Network Scanning Utility not showing up in Menu bar

    Hi, I recently performed an erase and install of my Mac. I then used Migration Assistant to restore my data. I have a Canon MP620 Wireless Printer. I noticed that the Canon IJ Network Scanning Utility is not showing up in the menu bar. How do I get it to show up again?
    Message was edited by: Stuart Lawrence

    When installed, the Canon IJ Network Scan Utility is located HD > Library > Printers > Canon > BJPrinters > Utilities. Double click the utility and the icon will appear on the menubar. If you want the utility to start on login, then you can add it to your Login items, located in System Preferences > Accounts.

  • How to properly locate and  "Uninstall Canon ij Network Scan Utility"

    I had this same problem so I went thru my computer's specifics.
    If you try doing a spotlight or "find" search for canon, canon lj network utility, etc. you'll only find a "Canon" folder, but it won't necessarily give you the information you're looking for.
    Here's what I did:
    First turn off the "canon ij network scan utility"
    Then:
    1. Click on Finder
    2. Click the Macintosh HD icon (hard drive icon under iDisk)
    3. Click the Library folder (make sure it's the folder with the picture on it, building with columns)
    4. Scroll down to the "Printers" folder
    5. Locate the "Canon" folder, then the "BJPrinter" folder.
    6. Once you installed the "canon ij network scan utility" to your computer, various components will be scattered throughout this "BJPrinter" folder. Click on each folder, and check the "Date Modified" column. Every file within this folder that has a Date Modified similar to the date you installed the program, is a file with a relation to the "canon ij network scan utility." I suggest deleting them all.
    7. If you're looking to make sure you're getting rid of the"canon ij network scan utility," after you click on Macintosh HD>>Library>>Printers>>Canon>>BJPrinter, click on the "Utilities" folder. In this folder you'll find a couple of utilities installed with the "canon ij network scan utility" program, but you'll also find the actual "canon ij network scan utility" program. I suggested dragging the utilities folder to the trash and disposing of it all. Do a "secure empty trash" if necessary. It may not empty right away since you still had it on the top right, so restart your computer then try to empty the trash when everything reboots.
    Hope this helps.

    Under System Preferences, System, Accounts, Login Items, I removed the Scan Utility from the list of programs that open automatically when I log in. The program no longer starts but I fear that the program is lingering some where on my computer hard drive.

  • Uninstall Canon IJ Network Scan Utility

    I recently attempted to install the Canon MX700 over a wired LAN but was unsuccessful. I was so fed up that I decided to uninstall all the software associated with Canon. I still see an icon for the Canon IJ Network Scan Utility in the upper right hand portion of my screen. How can I ensure that all the software associated with Canon is removed?
    Thanks.

    Under System Preferences, System, Accounts, Login Items, I removed the Scan Utility from the list of programs that open automatically when I log in. The program no longer starts but I fear that the program is lingering some where on my computer hard drive.

  • SCAN UTILITY NOT WORKING

    I posted yesterday that my printer drive had gotten totally screwed up.  I received an answer to do a clean reboot and reinstall the driver software.  I did so, and all the printer issues were resolved.  Or at least I thought that they were, so I marked my issue as resolved and even gave "kudos."  Silly me.  After marking the problem resolved, I tried to use my scanning utility and it is totally screwed up.  Each time I try to open it, a pop-up opens and asks me if I want to install a new device or switch to wireless.  I don't want to do either.  I JUST WANT TO BE ABLE TO CONTINUE TO USE MY PRINTER TO PRINT AND SCAN WITHOUT PROBLEMS, as it has for the past few years.  PLEASE HELP ME GET A COMPLETE SOLUTION TO THIS PROBLEM! Thank you!!

    Thanks for letting me know . The USB cable shouldn't be longer then 6 feet. Make sure the USB cable is connected directly to the computer. (not a docking station or hub) Try another USB port on the computer. You might have to try another USB cable. Are you also having issues printing? I don't believe that the drivers installed properly on the computer still, since you are running into all of these issues. Try and update the scan drivers.Check the device manager to see if the imaging device for the scanning driver is still listed and update the drivers. How do I get into Windows Device Manager? Click on View across the top and select show hidden devices. Open imaging devices,  it should list the printer name there, right click and update the driver. Here is another document for checking the WIA in Step 4: Check the Windows Image Acquisition (WIA) services.HP Printers - Scan Software Won't Open or Scan with USB Connected Printer (Windows). If you are still having issues, try adding the printer again to see if you have the same results.From the start up screen, (tiles menu) type in "Devices and Printers", select settings, click on Devices and Printer,click on add a printer. Test the printer. If the issue persists then uninstall the printer software.Perform a clean boot on the computer and turn off the Antivirus Software. How to perform a clean boot in Windows.Then download and run the HP Printer Install Wizard for Windows. Please let me know the outcome. Thank You.
      

  • My Canon pixma e510 scan mode not worked

    Hi All
       I am ueser from Thailand i had one canon pixma e510 from 3 mounths ago all mode works fine until now i got some problem about scanner function look like my labtop can not  find scanner function and i also recieved message errore code 5,156,61  please somebody help to solve the problem. ( my labtop running on window 7 ) 
    Thanks ,regards
        Gootey

    Hello BLIMeisles,
    Which version of Mac OS X are you using, 10.4, 10.5, 10.6, 10.7, 10.8 or 10.9?
    Did this answer your question? Please click the Accept as Solution button so that others may find the answer as well.

  • Canon MP600R network scan failed!

    Hi,
    I have a Canon MP600R connected to my wifi network trough the wifi interface.
    Under Leopard Printer and Scanner are working fine even the scan to Mac on the printer directly.
    Now i have upgraded my Macs to Snow Leopard (tested with 10.6 and 10.6.1 but running now 10.6.1) and i easily got the printer working over the network using the SL built-in driver (before and after the Canon driver update).
    For the scanner it's a nightmare!!!!
    Without add-on or Canon driver no way to have the scanner working even trough USB.
    If i add the ScanGear driver 12.13.1 from the Canon Web site supporting 10.6 it works trough USB but no way trough the network : impossible to add the scanner over the network!!!!!!!
    By the way trough USB when you press the Scan to Mac button on the printer you don't need anymore the MP Navigator from Canon, the scan is handle directly trough Image Capture application.
    Could someone help me to add the network scanner on my MP600R ???
    Thanks in advance
    Regards
    Nicolas
    Message was edited by: Nicolas Scheffer

    Hi Nicolas. I managed to find my old MP600R in the storeroom and managed to get it scanning into 10.6.1. Here is the steps.
    Before you start you will need the MP600R Scanner Driver v12.13.1, the Canon IJ Network Tool v2.70 and MP Navigator v3.0.4 application installed on the 10.6 Mac.
    1. Click on the Canon IJ Network Scan Utility icon in the menubar. To me this looks like an art deco chair.
    2. Click on Open Settings. This will open the Canon IJ Network Scan Utility. If the MP600R is not in the list, click Register Scanner.
    3. The Canon IJ Network Scanner Selector application will now appear. Canon MP600R Network should be in the TWAIN Data Source menu and under Network Device List, you should see the MAC address for the MP600R. Click Apply. This will add the MP600R to the IJ Scan Utility list. Click Exit to close the Scanner Selector application.
    4. After closing the Scanner Selector application the Canon IJ Network Scan Utility will be displayed. Click the OK button to add the MP600R.
    5. Now you are ready to scan. However, I could not get Image Capture or Preview to locate the MP600R, which is what I use with my networked MP980. But after installing MP Navigator v3.0.4 and registering the MP600R via the Preferences menu of Navigator, I was able to scan using Navigator and push scan a document from the MP600R.
    Hope this helps you.
    Pahu

  • Canon iR2520 Network scan gear

    Hi guys, I face problem with canon iR2520 Network Scan gear. The scanner works from platten glass to scan pages one by one. but it doesn't work from ADF feeder to scan multiple page. it displays "no original in the feeder"
    even if there is paper to scan or sometimes it displays an error "jam in the feeder". please help me I am waiting for your reply.
    Thank you.

    Hi Textefe，
    Thanks for posting in TechNet Forum.
    I agree wiht Rick Dee. To receive better help about Canon, please contact the Canon support.
    Best regards,
    Fangzhou CHEN
    Fangzhou CHEN
    TechNet Community Support

  • My canon pixma E510 scanner is not working

    My canon pixma E510 scanner is not working any error "Your printer is in use" popups every time is use scan command

    Hello parvenza,
    It sounds like you are experiencing issues with your Canon scanner, I'm sure that is frustrating. I have found an article with some resources that may help get your device back up and running:
    OS X: Printer and scanner software available for download
    http://support.apple.com/kb/HT3669
    If these steps yield no results, you may want to take a look here:
    OS X Mavericks: If you can’t scan
    http://support.apple.com/kb/PH14261
    Thank you for contributing to Apple Support Communities.
    Cheers,
    BobbyD

  • Oracle EPM Planning 11.1.2.1 - Ziplogs utility not working on all servers

    Oracle EPM Planning 11.1.2.1 - Ziplogs utility not working on all servers
    We have Planning 11.1.2.1 distributed so that Planning web app, EAS etc. are on own webservers and Essbase is on separate cluster.
    Currently we have an issue with ziplogs utility - it seems to work on Essbase servers gathering all necessary ODL logs for over 100MBs, but on Planning Webservers ziplogs utility seems to start, but generates only empty 1kb zip file without any content.
    We haven't touched logging otherwise, everything should be pretty much in original state.
    Unfortunately I can't remember now exactly, but I have a a hunch that ziplogs utility worked prior patching Planning element on webservers to 11.1.2.1.600.
    Other servers or elements haven't been patched (although Oracle recommends also FS, EB etc. to be patched to 11.1.2.1.600). I'm wondering, could this be the reason as in a way FS and EB are on same patching level whereas Planning is not?
    Also, there seems to be a bit of limited diskspace on webservers (still waiting for extension), but I would imagine lack of diskspace for preparing any temp files etc. would results in some errors, the problem is that ziplogs doesn't give any errors, just runs very short time and then ends bringing 1kb empty file.
    Has anyone experienced anything similar and are you perhaps able to give quick guidance how to enhance or modify ziplogs batch file etc. to make it create a bit of logging of its own actions?
    Thanks in advance if anyone has ideas what could be the root cause for this or faced something similar.

    Okay, I was able to get it installed and Common Components installed correctly this time. I still can't access workspace though.
    Is there something I need to do before I can browse to http://localhost:19000/workspace/index.jsp?
    All I get is the following error:
    Error 404--Not Found
    From RFC 2068 Hypertext Transfer Protocol -- HTTP/1.1:
    10.4.5 404 Not Found
    The server has not found anything matching the Request-URI. No indication is given of whether the condition is temporary or permanent.
    If the server does not wish to make this information available to the client, the status code 403 (Forbidden) can be used instead. The 410 (Gone) status code SHOULD be used if the server knows, through some internally configurable mechanism, that an old resource is permanently unavailable and has no forwarding address.
    Anyone know what's going on?

  • Is there any official market or store or anything in Egypt to fix my iphone 4 it jumped from 5th floor and the back hous was crashed and the network sensor was not working good but the phone and the screen and the others things are ok so plz help ???

    Is there any official market or store or anything in Egypt to fix my iphone 4 it jumped from 5th floor and the back hous was crashed and the network sensor was not working good but the phone and the screen and the others things are ok so plz help ???
    my iphone is now just coverd with case and the back house is crased

    Etisalat, Mobinil and Vodafone provide warranty service in your country.  You can also search Google for a 3rd party repair shop near you.

  • My Biometric Scan is not working

    mine is HP ProBook 4445s Notebook PC  with windows 8 and my biometric scan is not working every time i open it, it says device not found and on my laptop finger scaner is provided

    does any body knows about it

  • Copy to disk utility not working right

    My disk utility not work like it used to, it does not show up a disk when I put it in the drive. And I can't copy to disk anymore. A blank disk shows up as a removeable drive instead of a blank disk on the disk utility...??? I need to fix this so I can back-up my files and free up some space, help please?
    Dual 1.42 GHz PowerPC G4   Mac OS X (10.3.9)   2MB L3 cache per procesor 1.5 GB DDR SDRAM extra 250G HD

    Hi-
    The last time I saw a similar problem to yours, he was also running Panther. I advised reinstalling the 10.3.9 combo update, and his woes were gone.
    http://www.apple.com/support/downloads/macosxcombinedupdate1039.html
    Another thought is to check System Preferences/CD's & DVD'S, and check your selection nuder "When you insert a blank CD" (or DVD).
    Running Disk Utility from the install disk, and repairing permissions is also another possible fix.
    G4 AGP(450)Sawtooth   Mac OS X (10.4.8)   2ghzPPC,1.62gbSDRAM, ATI9800, DVR-109,(IntHD)120&160,LaCie160,23"Cinema Display

  • MY PRINTER SCANER IS NOT WORKING

    MY PRINTER SCANER IS NOT WORKING 
    WHAT CAN I DO

    Hello laharpur,
    Welcome to the HP Support Forums!
    I would like to help with your All-in-One not working, could you reply with the model of printer and the Operating System installed on your computer Windows or Mac?
    I will keep an eye out for your reply.
    JERENDS
    I work on behalf of HP
    Please click “Accept as Solution” if you feel my post solved your issue, it will help others find the solution.
    Click the “Kudos Thumbs Up" to the left of the reply button to say “Thanks” for helping!

  • Wireless scanning does not work with Yosemite

    When I uppgraded from Mavericks to Yosemite the wireless scanning doesn't work anymore.Tried to find some new driver at the support page, but there are only drivers for Maveriks and erlier versions of OS X.

    Hi , Welcome to the HP Forums! I noticed that wireless scanning is not working after upgrading to Mac OS X 10.10, with your HP Deskjet 3520 printer. I am happy to help!  Some questions for you:  Is your HP Deskjet printer an all-in-one? Meaning, can it print, scan and copy?What is your printer's Product/Model Number? To find your printer's Product/Model Number follow instructions in this link. Finding Your HP Product Model Number. As their are multiple types HP Deskjet 3520 printers.Are you able to make a copy with the printer from the scanner glass?  In the meantime, please see this how to scan guide, Scanning in OS X v10.10 Yosemite without HP Software, for some alternative scanning methods, and let me know if any of these options work!  Thank you for posting, and hope to hear from you soon!  “Please click the Thumbs up icon below to thank me for responding.”

Maybe you are looking for