Canon MF6160dw email error

Whenever I try to scan a document to an email inbox I get an error message.
I've checked the email address and the network connection and both are correct. Network printing and everything else seems to work fine except this scan to email feature.
I wanted to check if anyone else has this issue and if you found a solution to it. I'd hate to have to send it back over such a small issue.

Hi Tycohb!
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