Canon MX432

When I send a job to the computer it just keeps saying "Loading Preview" and it won't print the job. What should I do? Sincerely,John Nix

Hi jnix88, So we can better assist you, please reply with the following information: 1. What program are you trying to print from? 2. What operating system is on your computer (version of Windows or Mac OS X)? 3. Are you able to print from other programs on your computer to the printer successfully? 4. Is the printer connected wirelessly or via USB cable? 5. Are there any error codes or messages displaying on the printer itself? We look forward to hearing from you!

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How do I use my canon mx432 to scan and email the information?

How do I use my canon MX432 to scan and send the scanned documents forward on e-mail?

Hi supercon!
So that the Community can help you better, we will need to know the Computer Operating System you're using (Windows XP/Vista/7/8 or Mac 10.x), as well as the applications you're trying to scan with.
Any other details you'd like to give will only help the Community better understand your issue!
If this is an urgent support need, please CLICK HERE to reach our friendly Technical Support Team by phone or email.
Thanks and have a great day!

How do you clear Error Message 3100? After installing the New inks, On NEW 'Canon MX432' Printer

Have NEW ‘Canon MX432’, (1)-followed the instructions to set language without problem, next step, checked for the Set ink cartridge Message, (2)-and then opened the Paper Output Tray and the Paper Output Cover.
On the second try; (3)-the Head Cover opened automatically, (4)-then lowered the Color Ink Cartridge Lever, (5)-Unpacked the FINE Cartridge and remove the protective tape, (6)-then Inserted the FINE Cartridge straight in until it stopped, (7)-and lifted the Color Ink Cartridge Lever.
Next did the same steps (8) - (9) - (10)- (11)-to the Black Cartridge, next (12)-Closed the Paper Output Cover.
*** Should I have waited and lifted both Levers at the same time? ***
(13)-Waited for printer, (14)-got error Message; ”Printer Error occurred”, then the numbers; “5100”.
Have tried unplugging the printer a few minutes and repeating the steps from the start to no avail.
Next will go buy new Ink and try again or return this Canon MX432 Printer, for a different Model.
Do not want to install new Ink Color and Black Cartridges until I understand the problem solution.
Have used Canon products for over 30 years never had this problem or any problems with their products which could not be resolved by me.
Steps Followed:
*** Do you see a problem with these steps taken? ***
(1)- Set language
Waited for the “Set ink cartridge” Message
(2)- Opened the Paper Output Tray and the Paper Output Cover
(3)-The Head Cover opened automatically
(4)-Lowered the Color Ink Cartridge Lever
(5)-Unpacked the Color FINE Cartridge and remove the protective tape
(6)-Inserted the FINE Cartridge straight in until it stopped
(7)-Lifted the Color Ink Cartridge Lever
(8)-Lowered the Black Ink Cartridge Lever on the left
(9)-Unpacked the Black FINE Cartridge and remove the protective tape
(10)-Inserted the Black FINE Cartridge straight in until it stopped
(11)-Lifted the Color Ink Cartridge Lever
(13)-Closed the Paper Output Cover
*** Should I have waited and lifted both Levers at the same time? ***
(13)-Waited for printer
(14)-Got error Message: ”Printer Error occurred”, then the numbers; “5100”

Hi Anselmo_MSW!
It looks as though you have followed the correct steps and no, you do not need to lift up both levers at the same time.
The error code 5100 indicates that an internal error has occurred which may be resolved by resetting the printer. Please follow these steps for isolating and resetting the printer:
1. Open the printer's front cover, and then open and close the print head lock lever (do not remove the print head).
2. Make sure all ink tanks are seated properly.
3. Make sure all packing materials have been removed.
4. Make sure no paper is jammed in the printer.
5. Disconnect the printer cable from the printer.
6. Close the front cover and turn the printer off.
7. Unplug the printer from the power source, and then plug it back in after five minutes.
8. Power on the printer.
If the error returns, the printer will require service options. I realize you have just purchased this and wanted to let you know that this is not the normal operation of our printers. What I would recommend is contacting a Canon Representative using the following link to learn of your service options. Contact Us.

I have a new Canon MX432 printer the ipad recognizes it but it won't print. Any advice?

I have a new Canon MX432 printer the ipad recognizes it but it won't print. Any advice?

Patti-
Is your Epson printer on Apple's list of AirPrint capable printers? See <http://support.apple.com/kb/ht4356>.
If it is an AirPrint printer, then your WiFi router may not correctly handle Bonjour data required by AirPrint. Contact the router's manufacturer to see if there is a change to its setup or a firmware update, that will make it work.
One other possibility is that there could be a print job stuck in the iPad's print queue. Double click the iPad's Home button and a row of recent Apps will appear along the bottom of the screen. Scroll across and see if the Print Center is there.
Fred

How can I get my 3rd gen IPOD Touch w/OS 6 to print to my AirPrint enabled Canon MX432 printer?

I can't print from my IPOD Touch to my Canon 432 AirPrint enabled printer. Printer is wireless and works well with 2 desk top computers. Printer can be seen by my wife's IPhone. IPod OS is 6.0. Does anyone know how to fix this? I'm assuming OS upgrades have disabled AirPrint functions.

Have you tried the troubleshooting included here:
iOS: AirPrint 101
Are you sue you have a 3G (no cameras) iPod with iOS 6? A 3G can only go to 5.1.1 unless jailbroken. Jailbreaking frequently causes problems

Canon mx432 printer will not print anymore!!!

I have no idea what happened to my printer. I came to use it one day and it wouldn't even print out anything I had written on a document. I tried running a print test on it and it's not even doing that either! it says it's connected to both my wifi and is still setup as my laptops default printer so I'm seriously clueless as to what to do next. Any suggestions??? Please help.

Hi Rocco0627,
Please make sure the test is printing correctly. Please follow these steps:
1. Load letter-sized, plain paper in the rear Tray.
2. Press the SETUP button.
3. Press the left or right button until [MAINTENANCE] is displayed in the LCD, and then press OK.
4. Press the left or right button until [Nozzle check] is displayed in the LCD, and then press OK. The nozzle check pattern is printed. Please compare your printout to the example that is attached at the bottom of this post.
If your test page prints correctly, the next step is to reinstall your PIXMA MX432:
1. Put the PIXMA MX432's CDROM in the CDROM drive. If the welcome screen appears, exit it.
2. Click on Start and then Run. If Run is not in your Start menu, please follow these steps to add it:
     2-1. Click Start.
     2-2. Right click the Start menu and left click on Properties.
     2-3. Click on the Customize button next to 'Start Menu'.
     2-4. In the Customize Start Menu window, place a checkmark next to 'Run Command'.
     2-5. Click OK in the Customize Start Menu window.
     2-6. Click OK in the Properties window.
3. Click Browse. In the Browse window, click on "Computer".
4. Double click the CANON_IJ CDROM.
5. Double click the folder named WIN.
6. Double click the folder named Driver.
7. Double click the folder named DrvSetup.
8. Double click the file named DELDRV. If you are using the 64 bit version of Windows 7, please double click DELDRV64.
9. In the Run box click OK. Follow the on-screen prompts to remove the driver.
Once complete, please follow these steps:
1. Click on Start and then Run.
2. Double click the CANON_IJ CDROM.
3. Double click the folder named WIN.
4. Double click the folder named Driver.
5. Double click the folder named LAN.
6. Double click the file named CNMNPU.exe
7. In the Run box click ok.
8. Follow the prompts to uninstall.
Once complete, restart the computer.
To install the unit for use over your network wirelessly, please follow these steps when the computer restarts:
1. Press the <Setup> button on your PIXMA MX432.
2. Use the left or right button to select Device Settings and press <OK>.
3. Use the left or right button to select LAN Settings and press <OK>.
4. Use the left or right button to select Wireless LAN Setup and press <OK>.
6. Enter your WEP key and press <OK>. Please verify the WEP, as it is case sensitive and if entered incorrectly, will cause the printer and router to not communicate. To switch between letters and numbers, press the * key.
7. Press <OK> on the confirmation screen. The PIXMA MX432 will search for the access point.
8. When found, press <OK> on the Connected to the access point screen.
9. Take out and then reinsert the CDROM that came with the PIXMA MX432. The setup program will start automatically.
10. If the Autoplay screen appears, click Run and then Continue.
11. Click on Easy Install.
12. When the Easy Install screen appears, click Install and then "Use the printer with wireless LAN connection" and follow the prompts to complete the installation.
Once reinstalled, please attempt to print.
Did this answer your question? Please click the Accept as Solution button so that others may find the answer as well.

How to print in draft mode with Canon MX432

I am unable to choose draft mode when I print. I can view it, but it is greyed out. My only options are "normal" and "best". I have contacted Canon and they say it is not a Canon issue and rather a setting that needs to be done on my iMac. I am currently running OS X Mountain Lion 10.8.2. I have tried the print dialog box, settings and the printer web page. Still no solution.
Here is a pic of the dialog box in Safari. I have tried Word, Adobe, etc. They all have draft similarly greyed out.
I would appreciate any suggestions of fixes for this issue.
Thanks!

When you use the Canon driver, the 2 sided printing is set in a different location. There is an entire menu dedicated to it (at least on my mx892). The printer dialog box has a menu selector in the middle of the screen (I think it says "layout" by default). If you click on it, you will see the duplexing options at the bottom. Much more flexibility than the single checkbox available with "airprint". The interface is unusual (at least for me) but you can pre-set up many different configurations (Fast Duplex, Fine Single-sided, B&W, Photo, etc etc.)

The scanner in my MX432 is not working...it always say not connected to PC...

The scanner does not work!...I was able to use it only once when I bought it...now I want to scan some photos but it kept saying not connected to PC...what should I do??

Hi smrdhdmom,
To resolve this, please follow these steps:
1. Click on the Canon IJ Network Scan icon in the upper right hand corner.
2. Click on Open Settings.
3. Click Register Scanner.
4. The Twain Data Source Name should read Canon MX432 Series Network. Click on the MAC address and then click Apply.
5. Make sure that the PIXMA MX432 has a checkmark next to it in this list.
6. Click OK. Once the MX432 is selected, please make sure that the MX432 is selected in MP Navigator as well.
To do this, please follow these steps:
1. Open your Applications folder, click on the Canon Utilities folder and then open the MP Navigator.
2. Click on the Preferences button.
3. The PIXMA MX432 that should be selected is the network attached, not the USB attached. The network PIXMA MX432 will be named PIXMA MX432 (xxx) with the mac address of the unit in parenthesis, just as it appeared in the Canon IJ Network Scan Utility.
4. Click OK. Scanning should now be possible over your network.

Word crashes when I try to save after installing the Canon driver.

I have Windows Vista running Microsoft Office 2007. Word was working just fine until I installed the Canon MX432 driver. Now every time I try to save a document, Word crashes. I have tried to repair Office. I have uninstalled and reinstalled the Office program. I have closed the Canon solutions menu on the desktop. Nothing works. Any suggestions?

I love these stab in the dark solutions (on my part)...here goes...
If I were you, I'd try changing the printer default to something other than the MX432 just in case Word doesn't like the new printer. If that solves the crashing problem, try to reinstall the driver again before setting the printer default to the MX432. Are you sure you've got the driver that is compatible with Vista? Vista is finicky when it comes to drivers.
If that doesn't work at all, I'd do a driver uninstall then a system restore to before the install. This will put everything back to when it was hunky dory, as they say. G'luck.

Can't find Printer for AirPrint

So I have an Canon MX432 printer that is air-print enabled. However, when I try to print from my iPad 4 it says "No AirPrint Printers Found". I have looked into this and I have the latest printer firmware, but it's still not working... help?

AirPrint Setup and Troubleshooting
http://www.apple.com/support/ipad/assistant/airprint/
How to print from your new iPad using AirPrint
http://www.imore.com/print-ipad-airprint
AirPrint Basics
http://support.apple.com/kb/ht4356
 Cheers, Tom

Installed a wireless canon Pixma MX432 printer back in November for use with my Mac Book Air. All was working normally until this past week when I began getting a message, "printer not connected." What is going on? Netgear Wireless N Router seems to be ok

My new canon Pixma MX432 printer is not printing. It was printing fine until about ten days ago. I use a Netgear Wireless N router, which is also new. What do I need to do. I get a message when trying to print that says "printer not connected." In addition, my old Gateway laptop will still print fine apparently because it has a cable connection to the printer. Puzzled!

Have you tried rebooting the router? I would unplug it, wait a few seconds, then plug it back in. Be sure you know the password etc. if that doesn't work, try unplugging and rebooting the printer. Good luck!

Is it possible to scan from a Canon Pixma MX432 to my iPad?

Is it possible to scan from a Canon Pixma MX432 to my iPad? I want to be able to scan on the Canon with a .pdf of the scanned document appearing on my iPad (wifi version( I AM ABLE to print from my iPad to the Canon using AirPrint.
I have been unable to find the applicable information on the Canon website, user's manualm etc. Would someone on the Apple support group be able to kindly help me. Thank you, Dale

Cannon has an App which supports scanning into an iPad from various Pixma printers.
See here to see details: https://itunes.apple.com/us/app/canon-easy-photoprint/id331269951?mt=8

Scanner problems using windows 8 and canon pixma mx432. printer is set up but wont scan

I have my printer installed on my computer already but the scanning function is not even coming up to be able to use it. I recently was given a new computer and it has windows 8 on it. it took a lot to get it to even be installed on the computer but the scanner portion won't work. When I bring it up it has the section where the scanner should be but nothing is there to push. What can I do to get this function working correctly?

All the drivers for 4350D and MF4690 and a few more models I owned in a few more offices have the scanner bug in the drivers for Windows 8. No new drivers been released to fix the problem all those scanners I owned have. Now Canon just put the Windows 8_Notice_ENG inside the driver package and includes the [Limitations During Operation] that says:
When using the scan function while the device is connected to a computer by USB, removing the USB cable and then
plugging it back in or turning the device off and then on will cause the scanning function to be unable to execute. If this
occurs, please restart the computer.
Seriously, Canon? Restart the computer everytime it doesn't work, and I have to go through the hazzle saving all the files I am working on just to restart to get the scanner to work? I have tried to mod the newer drivers for MF4770n and a few new models to make it work with those 4350D 4690 models, it will then detect the scanner without restart, but the scanner won't produce a readale image using my modified drivers. Now stick with VM Player running Windows 7 to scan the files with those old scanners. I won't buy another Canon scanners for my future needs if Canon just can't fix the Windows 8 driver problems all those scanners I owned.

Pixma MX432 wireless scanning function doesn't work

I just purchased a Pixma MX432 multifunction printer. I set it up for wireless connection. The printer portion works fine. When I run the MP Navigator 5.1 to run the scanner, I get an error message: Canon MP Navigator EX has stopped working. A problem caused the program to stop working correctly. Windows will close the program and notify you if a solution is available.
I have used a Pixma MX 410 since July 2011, and it worked fine wirelessly for both the printer and scanner until about two weeks ago, when the wireless scanner quit working and I got the same message as above. I tried reinstalling the software with no success.
When the Pixma MX 410 ADF feeder quit working on a manual scanning function, I used my replacement guaranty and bought the Pixma MX 432. I still have the same problem.
My software is Windows 7.

Assistance needed, we purchased an PIXMA MX432 today, initially printing via LAN through an AT&T modem from two windows 7 64 bit OS laptops and one Apple Lion OS laptop. Went to dinner, came back can no longer print, message states that printer is not responding or is offline. Printer status: ON icon: green light. WIFI icon: blue light, unplugged waited three minutes and plugged back in. Same status, no print.

I am trying to update Adobe Bridge and Photoshop CS6, because it is not opening my CR2 files taken by my Canon 6D. I have tried to go to help updates, and the software says that it is "Up to Date". However, if I view the plug-in, it says that Camera R

I am trying to update Adobe Bridge and Photoshop CS6, because it is not opening my CR2 files taken by my Canon 6D. I have tried to go to help > updates, and the software says that it is "Up to Date". However, if I view the plug-in, it says that Camera Raw is only version 7.1. I can not find a direct download for Camera Raw 7.3, only the DNG converter, NOT CAMERA RAW! Please Help!

Did you fix your issue? I am having the same one

Canon MX432

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