Cant charge phone says connect to itunes but chant turn it on, cant charge phone says connect to itunes but chant turn it on
Hi I have a itunes logo on screen and asking me to connect, i cannot charge the phones, switch one either can anyone help
You'll need to connect the iPod to your iTunes library in recovery mode using the instructions in this Apple support document.
http://support.apple.com/kb/ht1808
B-rock
Similar Messages
-
Hi,
My iphone has locked me out and says iphone is disabled connect to itunes. but my itunes wont connect with my iphone. i've tried everything i can think of and my phone is still locked and i cant sync it with itunes. what else can i do??While connected to iTunes, try...
http://support.apple.com/kb/HT1808 -
I have an iPhone 4S and recently when i have been trying to sync my phone and laptop it is not working. I connect my phone and laptop via USB cable and then my phone begins to charge. It asks is i trust this laptop and i agree to trust it. Then i go on to my itunes hopeing to sync my music to my phone, but it says there is nothing connected. Usually a tab would come up saying 'Hayleys's iPhone' but now there is nothing there and i am not sure why. Please help!
Hello Hayley77,
It sounds like you are not seeing your iPhone in iTunes when you have it connected to your computer, but your phone recognizes the computer because you get the prompt to trust the computer. I recommend the steps from the article named:
iOS: Device not recognized in iTunes for Windows
http://support.apple.com/kb/ts1538
Thank you for using Apple Support Communities.
All the very best,
Sterling -
My iphone will not turn back on after i tried updating it !!!! It says connect to itunes and said it has to be restored but now it cant be restored or anything. this update messed up my phone !!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!
Hi apiccolo5,
Thanks for visiting Apple Support Communities.
See these articles for steps that can help you resolve the issue you're seeing:
iOS: Unable to update or restore
http://support.apple.com/kb/ht1808
iTunes: Specific update-and-restore error messages and advanced troubleshooting
http://support.apple.com/kb/TS3694
Error 20, 21, 23, 26, 28, 29, 34, 36, 37, 40
These errors typically occur when security software interferes with the restore and update process. Follow Troubleshooting security software issues to resolve this issue. In rare cases, these errors may be a hardware issue. If the errors persist on another computer, the device may need service.
Also, check your hosts file to verify that it's not blocking iTunes from communicating with the update server. See iTunes: Advanced iTunes Store troubleshooting—follow steps under the heading Blocked by configuration (Mac OS X / Windows) > Rebuild network information > Mac OS X > The hosts file may also be blocking the iTunes Store. If you have software used to perform unauthorized modifications to the iOS device, uninstall this software prior to editing the hosts file to prevent that software from automatically modifying the hosts file again on restart.
Best,
Jeremy -
When i plug my phone into itunes for the ios update, it downloads but then says it cant connect to the server. How do i get my update?
Here are Apple Steps for Error 21:
This error typically occur when security software interferes with the restore and update process. FollowTroubleshooting security software issues to resolve this issue. In rare cases, these errors may be a hardware issue. If the errors persist on another computer, the device may need service.
My additional advice:
Also Error 21 can occur with DFU Mode Restore, try Recovery Mode Restore. Restart computer. Open iTunes on computer. Connect iPhone to computer. Hold both home and power buttons until iTunes recognizes iPhone in Recovery Mode. This usually takes about 20 seconds of holding both buttons. Click Restore button of iTunes. -
please help!!!!! i dont want to loose all my data, cant itunes please send it to me?
As user Wjosten previously replied to another user with that problem:
"Then you'll have to force the phone/touch into recovery mode & restore it:
Leave the USB cable connected to your computer, but NOT your phone, iTunes running, press & hold the home button while connecting the USB cable to your dock connector, continue holding the home button until you see “Connect to iTunes” on the screen. You may now release the home button. iTunes should now display that it has detected your phone in recovery mode, if not quit and reopen iTunes. If you still dont see the recovery message repeat these steps again. iTunes will give you the option to restore from a backup or set up as new." -
i have forgotten my passcode for my iphone and its now saying "iPhone is disabled connect to itunes" but i need to get in the phone to do anything on itunes !!! please help me i will be so greatful
Locked Out, Forgot Lock or Restrictions Passcode, or Need to Restore Your Device: Several Alternative Solutions
1. iOS- Forgotten passcode or device disabled after entering wrong passcode
2. iPhone, iPad, iPod touch: Wrong passcode results in red disabled screen
3. Restoring iPod touch after forgotten passcode
4. What to Do If You've Forgotten Your iPhone's Passcode
5. iOS- Understanding passcodes
6. iTunes 10 for Mac- Update and restore software on iPod, iPhone, or iPad
Forgotten Restrictions Passcode Help
You will need to restore your device as New to remove a Restrictions passcode. Go through the normal process to restore your device, but when you see the options to restore as New or from a backup, be sure to choose New.
Also, see iTunes- Restoring iOS software. -
NEED HELP UPDATING
MY PHONE WONT TURN ON ONLY WHILE IT ON CHARGE
BUT I NEED IOS 6 UPDATEHello, chloea_2012.
Thank you for using Apple Support Communities.
Here are a couple articles that will help troubleshoot this issue.
iOS: Unable to update or restore
http://support.apple.com/kb/HT1808
iPhone: Hardware troubleshooting
http://support.apple.com/kb/TS2802
If you receive any error messages while updating your iOS device, this article provides some helpful troubleshooting steps.
iTunes: Specific update-and-restore error messages and advanced troubleshooting
http://support.apple.com/kb/TS3694
Regards,
Jason H. -
I cant get into my Ipod. It keeps saing "connect to Itunes" Please help..
Locked Out, Forgot Lock or Restrictions Passcode, or Need to Restore Your Device: Several Alternative Solutions
A
1. iOS- Forgotten passcode or device disabled after entering wrong passcode
2. iPhone, iPad, iPod touch: Wrong passcode results in red disabled screen
3. Restoring iPod touch after forgotten passcode
4. What to Do If You've Forgotten Your iPhone's Passcode
5. iOS- Understanding passcodes
6. iTunes 10 for Mac- Update and restore software on iPod, iPhone, or iPad
7. iOS - Unable to update or restore
Forgotten Restrictions Passcode Help
iPad,iPod,iPod Touch Recovery Mode
You will need to restore your device as New to remove a Restrictions passcode. Go through the normal process to restore your device, but when you see the options to restore as New or from a backup, be sure to choose New.
You can restore from a backup if you have one from BEFORE you set the restrictions passcode.
Also, see iTunes- Restoring iOS software. -
Ok so my phone is disabled and i can not connect my phone to itunes a get an error message. what can i do.
Connect in recovery mode and restore, you'll get the option to reset the passcode during this process:
iOS: Unable to update or restore and iPhone and iPod touch: Wrong passcode results in red disabled screen
If you cannot remember the passcode, you will need to restore your device using the computer with which you last synced it. This allows you to reset your passcode and resync the data from the device (or restore from a backup). If you restore on a different computer that was never synced with the device, you will be able to unlock the device for use and remove the passcode, but your data will not be present. Refer to Updating and restoring iPhone, iPad and iPod touch software. -
And then put in rice for 3 days and plugged it into my computer but it keeps flashing the Apple logo and a no charge sign. It also is not connecting to my computer and it does not say "Amelia's iPhone" in iTunes
Put it in rice for another 4 days.
-
im locked out of itunes because i need to put my passcode in but my display screen is broken. i dont know how to fix it because im tying to back up my old iphone but i cant without putting in my passcode.
If you have synced the device on a computer in the past, you can back it up without the passcode. If you have not synced/backed up the device before, then you are out of luck. No way to back it up or sync it without the passcode.
-
I have tried turning my phone, and laptop off, I also uninstalled and re-installed iTunes.
Hello errod2014,
It sounds like you are unable to see your phone in iTunes after the computer turned off unexpectedly during an iOS update. I recommend resetting the phone first, and then attempting to restore with iTunes again.
To reset, press and hold both the Sleep/Wake and Home buttons for at least 10 seconds, until you see the Apple logo.
From: Turn your iOS device off and on (restart) and reset
http://support.apple.com/kb/ht1430
If you are still unable to see your phone in iTunes, follow these steps for Mac or these for Windows.
Thank you for using Apple Support Communities.
Take care,
Sterling -
any ideas how i could resolve this? last time it worked i was restoring it and it wiped all music so i have an empty ipod...
Do the iPod Disk Diagnotic in this excellent post by tt2.
If the report is good
Try using the USB 2.0 port at the back of the PC
Disconnect all other USB devices
Dont use any other Apps while you are syncing or Restoring.the iPod.
Disconnect from Internet and stop the Antivirus or other monitoring software.
Have anice day! -
Someone please help me, i really dont want to restore my iphone as i have really important things on it, the phone has not been backed up in a long while..
i dont know how this happend but i was trying to update tmy iphone like 2 days ago but the update didnt end up completing due to the battery percentage being below 50, anyways i ignored the update and thought id do it later, yesterday i got notifications saying that the phone will continue the update and restart in a few minutes or something along those lines i had the option to click restart later or something like that so i clicked on that, later on my phone died and i put it on charge, as it was turning on the apple logo came up with the dowload bar underneath it, you know when you update or restore your phone and it loads, it was like that, it was taking forever, like it took so long that i removed my phone from the charger and it just froze for a bit then turned off, when i tried turning it on again it told me to connect to itunes so i did and now its telling me that my phone is recovery mode and it needs to be restored!! Is there any way i could fix this problem without restoring my phone?
Thank youHey saandyy,
Thanks for using Apple Support Communities.
You can try to restart the iPhone to exit recovery mode.
Turn your iOS device off and on (restart) and reset
http://support.apple.com/kb/HT1430
If you can't update or restore your iOS device
http://support.apple.com/kb/ht1808
Recovery mode erases your device and restores it, which should resolve the issue. If you previously synced with iTunes or iCloud, you may be able to restore from your backup after recovery.
Have a nice day,
Mario
Maybe you are looking for
-
Problem with headerline in OO again - other thread was locked -
Problem with headerline in OO Hello, I've the problem that I cannot give values from an inertnal table to an variable because the itab has no headerline, because in oo it is not possible. Here the coding: structure in se11 ZACTIVITYIF with componen
-
I am unable to forward message in ios8
I am unable to forward message in ios8. After updating an iPhone 5s to ios8 I am unable to forward messages. Selecting the more button does not bring up the bottom menu. Any ideas?
-
I lost tons of metadata (pin/map locations for places visited) on aperture after days of work entering it (over 400 locations visited). any ideas how to recover it? i can't find it anywhere.
-
MAC OS用Adobe acrobat 9 pro(ScanSnapバンドル版)のインストール
MAC OS用Adobe acrobat 9 pro(ScanSnapバンドル版)のインストール時にシリアル番号を入力すると.「シリアル番号が有効ではありません」と表示されてインストールを完了できません. OSはYosemiteです
-
How do I stop my iPhoto from "quitting unexpectedly" when I try to import photos?
How do I stop my iPhoto from "quitting unexpectedly" when I try to import photos? Whenever I try to import photos to iPhoto or even just edit photos on iPhoto, iPhoto quits unexpectedly. When I import a photo, before it is finished, iPhoto closes, an