Captivate 4 quiz not scoring correctly on certificate widget

Hi, this is my first post, so I hope I get it right. I am fairly new to Captivate. I have created a quiz that is being scored at the end of a tutorial which includes an interactive training exercise. The quiz has 5 questions and the student is able to retake the quiz indefinitely until he/she passes. The problem is when they use the Retake Quiz option. Although the score slide indicates that they have failed, the certificate is adding the scores of both failed quizzes. So, if someone takes the quiz and gets a 40%, retakes it and gets another 40%, the score report indicates a failing grade, but the certificate is adding it up to 80% and passing them. Any help anyone can give would be appreciated!!
Thanks,
Mary

This sounds like a bug in the certificate widget.
Do you have the slide set up to ONLY branch to the certificate AFTER the user has successfully passed the course, or does the user see the certificate each time they do the quiz?

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Hi all
You're absolutely right. Adobe silence is extremely unsatisfactory and unprofessional. Below are the email correspondences. Does anyone know who are the President or the CEO and the email address? I think it’s about time to find out why from the top man himself.
Best regards... Flavian
From: Flavian Lim [mailto:[email protected]]
Sent: Tuesday, 21 September, 2010 12:00 AM
To: '[email protected]'
Subject: FW: Quizzing related forum posts?????
Importance: High
Hi Vish
Please furnish me with your updates immediately.
Best regards... Flavian
From: Flavian Lim [mailto:[email protected]]
Sent: Sunday, 12 September, 2010 8:18 PM
To: '[email protected]'
Subject: FW: Quizzing related forum posts
Hi Vish
Any updates? My timeline is behind schedule.
Thanks & regards... Flavian
From: Flavian Lim [mailto:[email protected]]
Sent: Friday, 10 September, 2010 1:24 AM
To: 'Shivaswamy Viswanath'
Subject: RE: Quizzing related forum posts
Hi Vish
Thanks for following up the issues. Attached, please find the files requested.
Hope it helps.
Best regards... Flavian
From: Shivaswamy Viswanath [mailto:[email protected]]
Sent: Thursday, 9 September, 2010 11:35 AM
To: [email protected]
Subject: RE: Quizzing related forum posts
Hello Flavian,
Can you share the cptx file with us?
Thanks,
Vish
From: Flavian [mailto:[email protected]]
Sent: Wednesday, September 08, 2010 10:17 PM
To: Shivaswamy Viswanath
Subject: Re: Quizzing related forum posts
Hi Vish
Yes, they are all checked.
Please revert soonest.
Thanks... Flavian
Sent from my BlackBerry Wireless Handheld
From: Shivaswamy Viswanath <[email protected]>
Date: Wed, 8 Sep 2010 15:48:38 +0530
To: [email protected]<[email protected]>
Subject: RE: Quizzing related forum posts
Hello Flavian,
Looks like the interaction data for the question is not captured. Can you please check whether ‘Report Answer’ option is checked in ‘REPORTING’ accordion of Quiz PI for all question slides? If not, can please enable this option and check it out?
Thanks,
Vish
From: Flavian Lim [mailto:[email protected]]
Sent: Wednesday, September 08, 2010 2:17 PM
To: Shivaswamy Viswanath
Subject: RE: Quizzing related forum posts
Hi Vish
Attached, please find a copy of the student record file as requested.
Thanks & regards... Flavian
From: Shivaswamy Viswanath [mailto:[email protected]]
Sent: Wednesday, 8 September, 2010 2:50 PM
To: [email protected]
Cc: Suresh Jayaraman
Subject: RE: Quizzing related forum posts
Hello Flavian,
Thanks for the reply. Regarding the thread Captivate 5 not Reporting Quiz scores correctly in LMS we would like to investigate further. Can you share those XML files with us? It can be found in Wamp Server, captivate results folder. Can you please zip it and send it to us?
Thanks,
Vish
From: Flavian [mailto:[email protected]]
Sent: Sunday, September 05, 2010 1:31 PM
To: Shivaswamy Viswanath
Subject: Re: Quizzing related forum posts
Hi Vish
The configuration is exactly as described in the Adobe help. Both the quiz and Wampserver is on the same machine. The rest is as per stated on the forum thread.
By looking at the results of the Cp5 Quiz Results Analyzer, does it make any sense? The statistics doesn't fit in at all.
Appreciate your interest in this issue. Hope we can work towards resolving this issue.
Best regards... Flavian
Sent from my BlackBerry Wireless Handheld
From: Shivaswamy Viswanath <[email protected]>
Date: Sun, 5 Sep 2010 11:39:40 +0530
To: [email protected]<[email protected]>
Cc: Suresh Jayaraman<[email protected]>
Subject: Quizzing related forum posts
Hello There,
This is Vish from Adobe Captivate Team at Adobe. I have observed multiple threads from you on the issues you are facing with Quizzing feature. I thought of mailing you to know the issues you are facing so that I could look at them. Can you please mail me those issues and if possible few sample files too?
Thanks,
Vish

Captivate 5 quiz review not showing correct answers when loaded to LMS

Hello All. I would really appreciate some help please. Despite the quiz review working correctly when published, i.e. both 'your answer' and 'the correct answer' captions appear in the review, on loading to LMS the review caption does not show the 'the correct answer is' , but instead 'you did not answer this question completely'.
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