Captivate 7 Publish to Word Fails Mac OS 10.8

I am trying to print the slide notes and I keep getting this error message. I have run the latest update for Word and even reinstalled Captivate. I need to print the handout. What do I need to do?

Hi Rock_Hound,
You're smart to do research first. I bought the logitech mouse (500 something) I think it was 510. THe software didn't work and the tilt wheel didn't work with this computer running mountain lion. I had to return it.
gl,

Similar Messages

Cannot Publish to Word Error - Captivate 7, MAC

I'm getting this error even though I was successful before (last week was the latest). I have gotten this before and it magically went away. I have closed down my computer and restarted and also have opened up word. Help!

pshuckhart,
What other programs are running when you try to do this? I
know from experience that many clip board extenders and/or macro
programs (Classic Clipboard, MacroExpress, etc.) can cause the
print option to fail. You may want to try closing/turning off any
other programs that you have running to see if any of them are
causing the failure.
quote:
Originally posted by:
pshuckhart
When I try to publish a Captivate 2 file to Word Handouts,
the export seems to work and I get the dialog box to View Output,
but before I click on View output, I get an error message -- An
error was encountered while Publishing to Word. Please check and
make sure Word is not busy and try again.
I have checked the path for the new file and it seems valid.
I have tried with Word open and closed. I am using Word 2003
Any ideas?

Error message when publishing to Word 2003 from Captivate v5.5

When trying to publish a project to Word 2003 that was created in Captivate v5.5, the author is getting the following message:
Publishing failed. Please ensure that MS Word is installed and that the document is not opened and repeat.
(Translated from German to English for this thread).
The author assures me they have Word 2003 installed, and the document is not open as it has not been created yet.
I tried it on my PC with v5.5 and Word 2003 and it worked OK for me.
Any ideas why it might not work for others ?
Noel

Hi Noel,
I assume you are not working on MAC, in case you are try (http://kb2.adobe.com/cps/902/cpsid_90224.html )
Can you do the following Test--
Launch MS word as an application in the background and then republish.
Open a New Dummy project and then try Publishing to Word.
Try exporting your text captuions to Word format and see if that is working or not?
Thanks,
Anjaneai

Error message when publishing from Captivate 4 to MS Word 2003

Is anyone else getting an error message when publishing from Captivate 4 to MS Word 2003? I tried all 4 types and still get the following:
"An error was encountered while publishing to Word. Verify the following and try again. Word is installed on your system. Word is not busy."
Word is installed on my system and was not in use, so I am not sure why the error. Any thoughts?
Thanks in advance!

Hi there
I use Captivate 4 and it publishes to Word 2003 without issues.
Perhaps it has to do with the way your Word 2003 has been installed? Either that or it's a "rights" issue to be addressed by your IT propellerheads?
Cheers... Rick
Click here for Adobe Authorized Captivate and RoboHelp HTML Training
Click here for the SorcerStone Blog
Click here for RoboHelp and Captivate eBooks

Word for mac is failing and always asking me to format another disc..kindly help me

Hello there, i'm using macbook pro bought in late 2011. I;m using word for mac and recently the programme kep on crashing and i was not able to autosave my work. ive tried varifying my disc and it still not working. Can i remove and reinstall my mac office. Would it effect my office document that is already saved in my notebook.
Kindly help me..

Which version of Office are you running? If you want to remove and reinstall, follow the remval instructions here - http://support.microsoft.com/kb/2398768?wa=wsignin1.0. Although I expect removing Office isn't going to fix your problem... which version of Office 2011 are you running? There was an update earlier this week for version 14.2.5 - are you sure that you're running the latest version?
I would first make certain that you're running the latest version before you do something as drastic as uninstalling and reinstalling. You might want to take your problem to the Word for Mac user forum - here. Let the community know the problems that you're having and see if there are any solutions that the Word experts may have before doing an uninstall and reinstall.
Good luck,
Clinton

My Word for Mac 2011 repeatedly fails to display certain text boxes if I apply text changes. How can I view the invisible text?

I have Mac OS X 10.6.8. I recently had to download Office for Mac 2011, as my company mandated this over my objections. On the first 20-page Word file I received, the file looked fine until I applied track changes and made the first edit. At that point, 2 pages of text disappeared (the entire file was Calibri 11 size). The disappearing text was all in a couple of text boxes separate from the rest of the file. If I did a search, it would point to the white screen, but I could not view it except in Web layout, which is unsuitable for track changes. Unfortunately, all my supervisors say they can see the text that I cannot see.
I know that Word 2011 is notorious for not reading fonts, but this file is all in the same font/size. How can I see the hidden text before I lose my job?

Have you tried Word for Mac?
You will need to test if links survive export or printing to .pdf
Peter

Cannot Publish to Word

Hi, I'm new to using Captivate 3.0 and just running in the
Trial mode as we are evaluating this product. The main reason we
want to use Captivate is because of the ease in creating Word
Documents in a custom format. However, after creating my project I
go to publish it to see the output all I get is the below error in
the log file. I do have Word 2000 installed and I've renamed the
.dat to have it rebuilt.
Error: 21002 - Word failed to initialize - may not have it
installed, or an incompatbile version,
Any advice would be appreciated

Hi all
And since the error notice mentions version, maybe Captiv8r
would like to help out with that information, as that might be
helpful to all ...
Yes, well that would be nice, wouldn't it?
Unfortunately, I find it a bit on the odd side that
the error mentions a possibility of an incompatible version of
Word, yet I'm finding a dearth of information anywhere that
remotely mentions what the lowest version of Word Captivate expects
would be. However, I'll also toss out that I successfully used Word
2000 myself with Captivate for a couple of years before finally
upgrading my Office version to 2003. So it would seem that
Captivate should work with Word 2000 without issue. I used it that
way even with an unpatched original copy of Word 2000, so I'll
further add that it didn't seem necessary to ensure any patches had
been applied.
As I said earlier, it might be worth a shot, given the fact
noguegd tried the first suggestions offered and reported back they
didn't help.
For anyone that cares and is reading this thread, here is the
thought pattern on checking the Word macro security level. One of
the many other Adobe software products I use and teach is RoboHelp
HTML. In my own experience as well as having observed it in the
classroom on a number of occasions, when you try to generate
Printed output from RoboHelp, you get back an obscure message that
would seem to indicate the RoboHelp application is corrupt. The
error message is something like “Please reinstall Printed
Documentation”. No way I would see that and conclude the
macro security was the issue. But in this case, that's precisely
the issue. Since Captivate also uses Word templates for some of its
print capabilities, it seems perfectly logical to me that I might
want to at least try those settings before giving up. Besides, it
takes all of what, 30 seconds to try it? Seems it takes longer than
that for the Windows Add/Remove utility to launch and populate.
To noguegd, I have no way of knowing if you are up and
running yet, but if you aren't, I'm curious to know if you get the
same error when trying the following action: Click File * Export *
Project Captions and Closed Captions.
Now before I'm all pounced on again as offering yet another
hare brained suggestion, I'll offer up my thinking on this one.
When one follows that menu path to export the captions and closed
captions, you are also creating a Word document. The document
created using this path is substantially different than you get
with the Publish option. But if this method works, it would at
least prove that Word is working and we may be seeing an issue that
is isolated to only the Publishing Word output from Captivate.
Also, does the same issue arise when trying different Printed
output types? (Lesson, Step by step or Storyboard). It's possible
that you may see one type work and another fail, as I believe the
newer types rely upon some Word documents that are installed along
with Captivate. You will find these newer types in the following
location:
C:\Program Files\Adobe\Adobe Captivate 3\Gallery\PrintOutPut
(Assuming a default installation of Captivate)
Hopefully something offered here was helpful. To someone...
Somewhere... Rick

Cannot Publish to Word Handouts

When I try to publish a Captivate 2 file to Word Handouts,
the export seems to work and I get the dialog box to View Output,
but before I click on View output, I get an error message -- An
error was encountered while Publishing to Word. Please check and
make sure Word is not busy and try again.
I have checked the path for the new file and it seems valid.
I have tried with Word open and closed. I am using Word 2003
Any ideas?

pshuckhart,
What other programs are running when you try to do this? I
know from experience that many clip board extenders and/or macro
programs (Classic Clipboard, MacroExpress, etc.) can cause the
print option to fail. You may want to try closing/turning off any
other programs that you have running to see if any of them are
causing the failure.
quote:
Originally posted by:
pshuckhart
When I try to publish a Captivate 2 file to Word Handouts,
the export seems to work and I get the dialog box to View Output,
but before I click on View output, I get an error message -- An
error was encountered while Publishing to Word. Please check and
make sure Word is not busy and try again.
I have checked the path for the new file and it seems valid.
I have tried with Word open and closed. I am using Word 2003
Any ideas?

Cannot publish from iWeb to .Mac, Help please!

I am trying to publish to my site from here in Australia. I was able to publish in the country at the beggining of the trip, but can not now. I get the message "Publish Error - an error occurred while publishing file /Web/Site/iWeb/Site/Blog". I had updated two blog entries and changed the date on an entry. Since then in trying to fix the issue I deleted both of those entries. I have been through .mac support troubleshooting steps to ensure it is not a network error. I have been able to publish to a folder, but when I try to copy the Blog folder from that folder to my iDisk I get "The Finder cannont complete the operation because some data in "" could not be read or written (Error code -36)". Since then they asked that I try to publish from a trial .Mac account or from a new OS X user account on my machine. Both of those attempts failed as well, which they say indicates it's not a .mac account or OS X user set up issue. They asked that I put a copy of my domain file out in the public drive for them to look at, but when I try to do that it goes through and does the copying and then freezes at "Copying Domain.zip to Public, Copied 599.5MB of 599.5MB (Closing file...) - Please wait". Then I get the same error code -36 and am disconnected from iweb. Can anyone out there help please?
Thanks!

Thanks and Merry Christmas to you too! I have experienced both modem/network problems and was unable to publish in Tahiti and Cook Islands because of that and now these problems which have nothing to do with network it seems - so yours may or may not be network related. I was able to cheat and copied my "Site" folder from my hard drive to my iDisk rather then publishing. I can't remember if you've tried this or not (read a lot of strings today) but you can publish to a folder and then copy that folder to your iDisk at /Web/Sites/iWeb/Site as "Site" after first renaming the one that is out there now. Let me know if you have any questions on how to do it. It sounds like you are traveling like we are and anxious to communicate with friends and family back home. When you are bored, our site is web.mac.com/baganworldtour.
At least we now have our first update out there in two weeks. But it took almost two hours to copy the folder and this won't work forever. Hopefully we, whether by the discussion room or .mac support next week, will be able to fix the problem for real.
Thanks. Good Luck. Merry Christmas

Image margin properties in topic not retained when publishing to Word

I have image text wrap margins working fine in my robohelp 9 project. When I publish to Word 2010 (docx) the margin becomes set to "0". The Word template image default is set to "square" text wrap with right, left margin set to .13" (what i want). What can i do to retain text wrap margin when publishing to Word?

I have looked around RoboHelp 9 and Word 2010 and also gone back to RoboHelp 7 and Word 2003. I have tried mapping to Word and using the project CSS.
The results are always the same, no margin as you have found. Also I cannot find a way of setting default margins in either version of Word.
For a definitive answer on whether there is a Word solution, I would be heading off to http://windowssecrets.com/forums/
Failing that one option might be to amend the image so that it has a border the same colour as the background of your pages. That would give the appearance of a margin. It does of course mean if you ever change the background colour you will have a bit of image reworking so not ideal.
You should also submit a bug report. Please follow this link.
http://www.Adobe.com/cfusion/mmform/index.cfm?name=wishform&product=38
See www.grainge.org for RoboHelp and Authoring tips
@petergrainge

Re too many layers in word for mac

Hi all,
I use word and have done for 15 years. I am very fond of what is is capable of. usually.
However when it comes to designing charts which have multiple images and text boxes and shapes and layers it is not great.
I have tried grouping and messed around in publishing mode to rearrange layers but the whirly cog of doom starts spinning and its tedious and unreliable.
Now i know the macbook has oodles of ram so its definitely just a word issue.
so either it isnt really designed for doing lots of layers or at least its isnt coping well.
So do i bite the bullet and buy photoshop? or is there some similar package that will create 16 boxes and let me edit text and then layer pictures in jpeg form and allow me to resize and move em all about without feeling like im about to crash the program?
I do weekly alot of work in word and am used to the fonts, insert menus etc . incidentally I tried Pages but it wasnt any better at handling lots of boxes and didnt seem to be pixel accurate when copying and pasting.
what do you guys/girls use out there in design world. Open to suggestions. im downloading a trial of photoshop essentials but im not sure it will do lots of boxes and allow text etc.
or do i painstakingly print to pdf and re insert. quite daunting as i intend making 50 or so of these charts for a project im organising and it will take forever.
Learning curve must be easier with the right tools?
Niall

Steve,
Please re-post your MS Word for Mac question in Microsoft's Office for Mac product forums. That is where the Word for Mac guru's hang out.

Captivate 7 Publishing Powerpoint slides and crashing

I have recently updated Captivate 7 on my mac using the patch to make it work with Mavericks. All appears fine, however I have a project that has some powerpoint slides in it. When Captivate previews the content it locks up and freezes on any of these slides. Then if I publish the file out and load to our LMS it simply exits when it reaches the same point.
I must admit that I did not have Captivate 7 when I first created this file so its new to 7. I also built it on a Windows build. Is this something to do with the way the Windows version of Captivate 6 handles PowerPoint that the Mac cannot handle?
If anyone can offer any advice as I have a really complex build on one of these and I would hate to have to start the powerpoint elements again.
James

To my knowlede this cannot be done. Master Slides are used to provide mostly static elements that are reused across other slides (like backgrounds or foregrounds).

MOVING DATA FROM MICROSOFT ACCESS, EXCEL, PUBLISHER AND WORD TO AN IMAC G5

I HAVE INHERITED AN IMAC G5 RUNNING MAC OSX. CAN I CONVERT MY MICROSOFT ACCESS, EXCEL, PUBLISHER AND WORD FILES FROM MY HP PAVILION RUNNING WINDOWS 98 SE TO RUN ON THIS IMAC?

Please do not post in ALL CAPITAL LETTERS.
It looks like you are SHOUTING AT EVERYONE.
That said... you can purchase Microsoft Office for Mac and use your Word and Excel files as you normally would on any Windows PC.
Microsoft Access and Publisher will require you to use Microsoft Windows and Microsoft Office for Windows. You'd need to install Virtual PC for Mac on your G5 to use Windows and Office for Windows.
It'll likely be slow and painful.

Captivate 8 Publish to Print

I'm feeling rather blind right now. Where is the Publish to Print option on the Captivate 8 Publish dialog box? We use this feature constantly to send projects for review as Handouts in Microsoft Word.

Okay - I see it. Select File > Export > Project Captions and Closed Captions... but the format is duplicative. None of my subject matter experts would understand it. Am I going to have to go into the Handouts template and make changes?

Can not use fonts in MS Word for Mac!

I've Gurmukhi.ttf fonts (Punjabi fonts) appearing in System>Library>Fonts and I've ENABLED them as well but when i start MS Office for Mac , i can not use those fonts.
Please help.

Thanks for the screenshot. As far as I can tell, MS Word for Mac still fails to a) use the required different initial, medial, and final forms for Arabic characters, and b) connect the characters inside a word. This makes it unusable for composing Arabic. For more info on this script:
http://www.omniglot.com/writing/arabic.htm
http://homepage.mac.com/thgewecke/TypingArabic.html

Captivate 7 Publish to Word Fails Mac OS 10.8

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