Captivate Not Recognizing Mouse

On my MacBook using Captivate 5.5, the trackpad clicks and scrolls will be recorded. However, my Logitech mouse clicks and scrolls will not be recorded.
Does anybody else have this problem or have a solution?

Hello there,
When you mention that the clicks are not getting recognized, do you mean no steps are getting recorded or just the mouse cursor is not showing up? Can you please give more details on what do you see in the output?
Thanks,
Vish

Similar Messages

  • JOptionPane's message dialog over JDialog not recognizing mouse click

    I have a JOptionPane's message dialog like JOptionPane.showMessageDialog() which comes over a JDialog. When I try to click the OK button of this message dialog, nothing is happening. But, Enter key and Escape keys are working on it.
    Can any one give a solution?

    Hi,
    here are the steps how it goes.
    Step 1:
    private void generateMessageDialog(
            String message,
            int messageType,
            String messageTypeText,
            Component parentFrame)
            JOptionPane optionPane = new JOptionPane();
            optionPane.setMessage(message);
            optionPane.setMessageType(messageType);
            JDialog dialog = optionPane.createDialog(parentFrame, 
    messageTypeText);
            dialog.show();
    }If an exception occurs while connecting to my server, this method will be called to generate an error dialog.
    I have another thread which monitors the connection to server every 2500 ms. If the connection is lost, this thread will automatically generates a logon dialog. This dialog is a custom dialog that contains login fields.
    Step 2:
    public void run()
            int previousState = -1;
            while(previousState != CErrorCodes.SESSION_INVALID && previousState != CErrorCodes.NO_CONNECTION_TO_SERVER)
                int currentState = isConnected();
                // Check if a logoff action is pending
                if (currentState == CErrorCodes.REQUEST_SUCCEEDED)
                    if (getClientController().isLogOffPending())
                        break;
                previousState = currentState;
                try
                    sleep(2500);
                catch (InterruptedException e)
                    break;
    // generate the logon  dialog
            getClientController().getLogOnDialog();
    }If step 2 is executed before step 1, then the dialog generated by step 1 will come over the logon dialog generated by step 2. In this case, the ok button of the dialog generated in step 1 will not recognize mouse click. but enter or escape works. Both the dialogs are modal.
    Please let me know if you need furthur info. I look forward for your rep.
    Edited by: MallikMajety on Nov 8, 2007 6:02 AM

  • Cinema 4d Lite not recognizing mouse clicks?

    Hello everyone. I've been working on a project in After Effects CC and was reading about the integration of Maxon Cinema 4d Lite. I wanted to try to make my 2D diamond into a 3D model and it seemed the perfect application to do so. Unfortunately, whenever I open the program (I've tried through File - New - Maxon Cinema File...and Layer - New - Maxon Cinema File... and even once a file is technically created, I've tried going to "edit original". I've also tried to export something else as a Maxon Cinema file and then importing it to see if it would work), it doesn't work.
    Basically, since try #1 the program doesn't seem to be recognizing my mouse clicks. As soon as I click on a menu it goes away. I can hold down the mouse button, but then I can't choose anything on the menu. I've done all the updates on all software, restarted, shut down, cleaned cache, etc. etc. There was one thing that worked, but it only worked for a mouse click at a time! I found that if I found the application file within my program files (C:\Program Files\Adobe\Adobe After Effects CC\Support Files\Plug-ins\MAXON CINEWARE AE\(CINEWARE Support)\lite)....if I have Cinema 4d open, and I double click on the .exe file like I'm trying to launch the program, then the program will recognize one mouse click. But if I try to do anything else, it doesn't respond. I could do this all day and night to get my project done but there's GOT to be an easier way!
    If anyone has any suggestions, I would gladly give them a try!
    Oh, and I'm on a Windows 8.1 64bit computer. If there are any details I didn't include that would be helpful, please let me know. Thank you!

    Thank you Mylenium. I wasn't sure what details to provide, but I'll do my best to cover everything you asked about.
    As far as the computer, my PC is running Windows 8.1 Pro (64-bit). The hardware is as follows:
         Processor: AMD FX8120 (8-core, 3.10GHz)
         Graphics: NVIDIA GeForce GTX550 Ti
         Input Device: Wacom Intuos3 Tablet (using provided mouse, not pen while using C4D)
         Memory: 16 GB usable (have 32 installed but haven't spent the time to figure out how to get it all to work with Windows 8)
         Screen Resolution: on Monitor #1 (HDMI) and Monitor #2 (Analog) it is set to the recommended 1920 x 1080
    I managed to be able to get in to the Preferences within C4d somehow and these are the things I thought might be pertinent:
         OpenGL settings: it IS turned ON (Linear, Anti-Alias = 4, Max transparency = 2, Max Lights = 8, Max Shadows = 2, and Use Shader Cache is checked)
         Memory settings: the cache is defaulted to the C drive. I set my cache in AE to the B drive, which I would prefer but I C4d won't let me change this at the moment)
         Input Devices: PSR Cursor = False, Tool Cursor = true, Mouse Move Activation = True, Graphics Tablet = False, Hi-Res Tablet = True, Open Commander Dialog on Mouse Position = True
    I'm thinking the fact that the Graphics tablet is unchecked in C4d might be the issue? I can try to change it with the trick I originally mentioned, but let me know if there is anything else you see that you think might help. Did I miss anything? I really appreciate it! Thank you.

  • Not Recognizing Mouse

    I got a mouse, but it does not have a usb connector, it has a ps2 connector I believe it is called. So I ordered an adapter for ps2/usb and attached it to my computer. It is an optical mouse and the red light lights up and when I wave my hand in front of it the light gets brighter like it can detect motion. However, the mouse pointer on my screen does not move when I move the mouse. Do I need to set up the mouse somehow and if so, how? Thanks.

    I got a mouse, but it does not have a usb connector, it has a ps2 connector I believe it is called. So I ordered an adapter for ps2/usb and attached it to my computer. It is an optical mouse and the red light lights up and when I wave my hand in front of it the light gets brighter like it can detect motion. However, the mouse pointer on my screen does not move when I move the mouse. Do I need to set up the mouse somehow and if so, how? Thanks.

  • Imac G4 not recognizing Mouse

    Since installing Leopard on my 800 MHz Imac G4, the mouse won't work when the CPU wakes from sleep. I've tried 3 different mice. They all work most of the time except when the computer wakes from sleep. I have to hold the power button to turn the computer off and then back on again. sometimes they work after a long wait. I have repaired permissions and run Disk Warrior 4.1. I've heard about some problems with USB devices after installing Leopard. What's the fix?

    Stop sleeping your computer. Just sleep the display.

  • Not recognizing wireless keyboard/trackpad/mouse

    Just installed windows 7 on new 2012 imac.  loaded the support software. still not recognizing the mac's wireless keyboard, trackpad, or mouse.  what should I try??

    hi
    the N70 mouse has a USB dongle to connect to
    Spoiler (Highlight to read)
    You may be able to connect the mouse but the Keyboard should be a pair SK8861
    The SK8861 mouse and keyboard should be a pair because the USB dongle for both is in the SK8861 mouse.
    Im not sure If you can pair the SK8861 keyboard with the n70 USB dongle.
    But here's how to pair the keyboard. you can try this out with the N70 usb dongle.
    Make sure that the keyboard is very close to the dongle when pairing
     1. Unplug the dongle from the computer
     2. Remove the battery
     3. Hold the F2 F3 and F4 keys on the keyboard all throughout the process
     4. Use your left had put the battery in but do not put the keyboard battery cover yet.
     5.  Left hand still, plug in the USB dongle then right away put the keyboard battery cover
    Light will blink but once it stopped you can now let go of the F2 F3 and F4 keys and try the keyboard out.
    If this does not work You might need to conatct where you bought it and ask about the keyboard and mouse, that it should come in pair" sk8861 mouse and keyboard.
    Regards
    Solid Cruver
    Did someone help you today? Press the star on the left to thank them with a Kudo!
    If you find a post helpful and it answers your question, please mark it as an "Accepted Solution"! This will help the rest of the Community with similar issues identify the verified solution and benefit from it.
    Follow @LenovoForums on Twitter!

  • USB Device Not Recognized on Windows 7 - USB mouse

    I have a 4 week old Inspiron 1545 with Windows 7 Home premium that has developed an error: USB errors while trying to install a Microsoft USB mouse on this Laptop.   Interestingly, my Microsoft USB Mouse installed perfectly first time and worked for about 2 weeks, and then failed.   In looking at the system restore points, it tells me that there have been two driver updates to the USB environment since the unit was shipped from Dell.   I wonder if an automatic update from Microsoft has somehow inadvertently updated or replaced a Dell factory driver.
    Two nights ago I spent 45 minutes with Dell tech support doing remote control bug fixing on this laptop.  They werent able to fix it (in the time allowed).  They downloaded at least one of their newest drivers onto this machine and rebooted it - and they seemed pretty savvy - but still not working.  So I went ahead a did a system restore to a point about 10 days back because I could see that a USB driver would be affected (as shown in the system restore menus), and I would like to compliment Microsoft on this very cool functionality!
    At this point, I've unplugged the USB mouse , used the Device Manager to delete the 'unknown device', and done a system restore back to what I suspected was a working point.   But still getting a 'Device not recognized' warning every few minutes, and still don't have a working mouse.  I don't want to have to do system restores back to pprevious dates, although I suspect this is one solution.

    Hello,
    I just wanted to let u know, I had this same issue for about 2 weeks. Basically what happened was a bad install of my AMD Chipset drivers. When I attempted to upgrade, the install didn't go all the way through.
    I then restarted my system, and BAM! No Mouse or Keyboard functionality thru USB.
    Even when I went into SAFE MODE the Mouse and Keyboard were not functional. The only time they worked was when the computer first attempted to start, BEFORE windows loaded.
    So, this means that your issue is a software problem.
    I thought it was some other software that I installed, and ran a restore session, but that wasn't the issue. Still no functionality.
    I even tried removing my CMOS battery, to reset it, since some people said that had solved their problems...Still nothing.
    I then read other forums around the web using my Android phone to try and find a solution, only those solutions were no help.
    I was also advised to run: MSCONFIG and Hide all  Windows programs and then stop every other driver, source from loading (of course if my mouse and kb worked, I would have tried that).
    I had even read that because I was using USB, that I should try using a PS/2 Mouse and Keyboard connection.
    It took me 2 weeks to get the correct PS2 adapter that worked, which would essentially allow me access to my system again...
    I  Purchased a USB A Female to PS2 (MDIN6) Male Adapter (for Mouse) from http://www.SFCable.com
    This my friends, was a lifesaver. I only have one PS2 port on my system, so I used my mouse to try  every option I had previously read about. Of course you cannot type because the keyboard doesn't work, so you need to know the location of the folder where
    the programs you are trying to run are.
    So, a little after I got back into my system, and I closed down all programs, the warning screen came up that ALL of my USB Ports failed and could not be updated. I even  Uninstalled every last USB port from the System Properties and restarted, and still
    that didn't work.
     I had forgotten that during the time when this problem arose, there was a failed install of my AMD chipset drivers, so luckily I had not deleted the source file and I tried to reinstall, and VIOLA! I'm back up and running and my USB ports are restored
    and everything is working!
    I hope this solution is able to help other people out there.
    Thanks,
    JE - [email protected]

  • IMac not recognizing bluetooth nor USB mouse and keyboard

    The iMac I use has suffered a pretty annoying problem. I typically use a wireless keyboard and magic mouse with the iMac (I could be wrong, but I believe these both use Bluetooth technology). First, the iMac stopped recognizing these. They kept losing connection last Friday and then suddenly stopped recognizing them at all. Yes, they both have full batteries and blink to show me they are on and searching for the iMac.
    Second, I tried using a USB mouse and a USB keyboard to get into the iMac and fix the problem. But neither are recognized by the iMac as well. The mouse is a Dell model that has a red light on the bottom, and it glows red for less than a second when I plug it into the USB port before going dark again and not working. So, I can't get into the iMac to fix the problem.
    I've read a few other things on the community boards. I restarted the iMac. I unplugged it completely for several minutes and held down the power button for fifteen seconds while the power was unplugged. I've tried multiple mice and keyboards, all to no effect.
    Is the iMac not recognizing the USB keyboard/mouse because it's still searching for the bluetooth versions that it will no longer recognize? Is there a way to fix this without setting up an appointment with the geniuses?
    Thanks!

    I'm having the same problem. It started happening on my Late 2012 model iMac 21.5" after applying the latest update.
    What I found was that nothing seemed to work connected directly to the iMac. However, if you attach an externally powered USB hub, then all devices attached to the hub will work. It seems as if the USB ports are still working, but without power.
    After I was able to get my USB keyboard to work, I was able to zap the PRAM (hold command-option-P-R while powering on) and then magically everything was back to working again. Unfortunately, this was short lived as the problem has resufaced again for me today, but you could give it a try anyway.

  • Wireless mouse and keyboard not recognized

    I know that I have had this issue before, but can't remember what the solution is (old age?) My iMac G5 PPC has a wireless mouse and keyboard (the old apple white one). The iMac came with these as an option but WITHOUT the bluetooth card inside. (I still don't know how this works, but it does). Anyway, the mouse and keyboard were not recognized when I tried to get on today. The batteries are good. If I go to system prefs (using an even older wired mouse) there is no bluetooth option (since no card is present). I don't know how to get the computer to try to recognize both. Any help is definitely appreciated.

    HI David,
    If the iMac didn't come with Bluetooth software/hardware, then are you using a USB Bluetooth dongle?
    And open System Profile (Applications/Utilities)
    Select Bluetooth on the left under Hardware. You may need to click the gray disclosure triangle so it faces down. What does it say on the right?
    If the Bluetooth icon is in your Status Menu Bar (top right in your screen). Click the icon and make sure Bluetooth is turned on. Then click: Open Bluetooth Preferences and try re-pairing the mouse and keyboard.
    Carolyn

  • USB mouse not recognized in windows 8.1 - tried all no help

    Hi,
    I am having this issue for 2 weeks now. Plugging the muse to USB port didn't make any difference to system, it hasn't been seen at all (noting in dev manager, no beep etc). I was connecting same mouse using PS/2 adapter and worked well.
    After doing UEFI bios update and installing latest drivers for motherboard mouse is shown in device manager as "Not Recognized" Code 43. I did try to use different USB mouse, same story, playing with drivers, deleting/uninstalling in Device Manager
    didn't make any change. Deleted all USB devices/Hubs used generic drivers suggested by windows didn't change anything as well. Windows Troubleshooter see problem - but don't give options to fix it. System is up to date with windows updates, no new software
    was installed. Changed as well Power settings regards to USB ports but no help
    A lot of people suggest to go to UEFI Bios and changing USB settings of xHCI to disabled/enabled/auto - well none of this worked for me.
    Anyone has any other clue which is worth to try?
    Seen somewhere that locating USB port VID/PID (from dev manager) then Find it in Registry and edit "Power Settings" fix problem for some - can see VID/PID for this mouse in registry - but no editable settings there.
    Thank you in advance
    Marcin

    Hello Marcin,
    Can you use other devices normally like USB keyboard and USB driver?
    If you can, please contact the manufacturer and check if there are hardware issues.
    About the error code 43 in device manager, please take a look at the following KB.
    http://support.microsoft.com/kb/310123/en-us
    One of the drivers controlling the device notified the operating system that the device failed in some manner.
    If you have already run the Troubleshooting Wizard, you might want to check the hardware documentation for more information about diagnosing the problem.
    When you try the Windows troubleshooter, what problem do you see?
    Best regards,
    Fangzhou CHEN
    Fangzhou CHEN
    TechNet Community Support

  • External keyboard and mouse not recognized after waking from sleep

    This started happening all of a sudden. It was working fine before that. When I disconnect the power cable, keyboard, and then connect them back, its not recognized. To make it recognize the keyboard and mouse, I have to logout and login or restart the laptop. I looked at this related post, but the PRAM reset fix did not work for me : http://forums.macrumors.com/showthread.php?t=870482
    Any idea how to fix it?
    OS version: 10.9.2
    MacBook Pro 13-inch Mid 2012
    Processor 2.9 GHz Intrel Core i7
    Memory 16GB 1600 MHz DDR3

    I have a similar problem on our G3 iBook with Panther. Most of the keys don't work, and of the four or five that do, they print only gibberish.
    For a while I had control of the "C" key, and I was able to start from the Installation CD-ROM. I ran Disk Utility. It found and repaired a whole bunch of permissions and reported no problem with the hard disk. But I still cannot use the keys, and since then I've lost the use of the "C" also.
    Because I cannot use the keyboard, I cannot type in my administrator's password, and for that reason I cannot use System Preferences to start from the Installation CD-ROM. I did not see the Hardware Test on the CD-ROM, but it sounds interesting.
    Any ideas on how to get back to the CD-ROM when my keyboard doesn't work?

  • Captivate-6-0-1-Update.dmg Update not recognized on Mac

    I have Captivate 6.0.0.199 but when I try to use the Help window to update, it is grayed out.
    I downloaded Captivate-6-0-1-Update.dmg directly, but when I try to launch, it says:
    "The following disk images couldn't be opened. Captivate-6-0-1-Update.dmg not recognized."
    My system is Mac OSX Lion 10.7.5 Processor 2.26 GHz Intel Core 2-Duo Memory 4 GB
    I have administrator rights to my computer and am trying to run this as the Admin.

    Do you have any other Adobe Application installed, are you able to check the updates and download & Install them using Adobe Application Manager
    Thanks,
    Anjaneai

  • Kvm mouse not recognized

    i recently upgraded my mac mini to v10.5 Leopard and i use a kvm switch. my mouse is not recognized. has anyone had similar issues?

    I had to use the plug in mouse because the wireless one won't connect. I replaced the batteries twice but the light just keeps flashing and won't stop. Computer desktop won't accept it. What is causing that?

  • Windows not recognizing bluetooth mouse

    Oh Geez, now on top of not being able to hold down option key and having it give me the option to select a startup drive, Windows is completely oblivious to my bluetooth mouse using Bootcamp 3.04.  Suggestions?

    I've downloaded itunes, tried researching and
    troubleshooting til I'm blue! I plug in the ipod and
    the only thing my device manager shows is USB mass
    storage device. By the way, my ipod did NOT come with
    an installation disc. And yes it's fully charged. The
    orange lights up while charging and when I plug in
    the ear pods the blue light stays lit.
    IF the GREEN LED stays lit continuously, SOMETHING is seriously wrong with the Shuffle! READ the following
    article, "Understanding iPod shuffles status lights", especially the part on " Using iPod shuffle to play music"
    http://docs.info.apple.com/article.html?artnum=300553
    iTunes is not recognizing the ipod either (as my
    friend said it should)
    I even installed itunes on a friends' computer and
    had the same problem. I just got this for my son for
    Christmas and needless to say he's a bit
    disappointed.
    Did I buy a lemon?
    Perhaps...but they're Not ALL lemons by any means.
    Please help!!!

  • Logitech mouse T620 button 8 & 9 not recognized

    Hi, i'm on Gnome 3.12.1.
    I bought a Logitech T620 mouse touch that works well out of the box except for the Forward and Backward buttons that ar not recognized by the system.
    I try to follow https://wiki.archlinux.org/index.php/Al … uring_Xorg without success.
    Here is my /etc/X11/xorg.conf
    Section "InputDevice"
    Identifier "Evdev Mouse"
    Driver "evdev"
    Option "Name" "Logitech Unifying Device. Wireless PID:4027"
    Option "evBits" "+1-2"
    Option "keyBits" "~272-287"
    Option "relBits" "~0-2 ~6 ~8"
    Option "Pass" "3"
    Option "Device" "/dev/input/by-id/usb-Logitech_USB_Receiver-if02-event-mouse"
    # Option "CorePointer"
    EndSection
    Section "ServerLayout"
    Identifier "Default Layout"
    # Screen 0 "Monitor0" 0 0
    # InputDevice "Keyboard0" "CoreKeyboard"
    InputDevice "Evdev Mouse"
    EndSection
    Any idea?
    Thanks.
    Marco

    Most likely the helper startup item is not loading. See this topic.

Maybe you are looking for

  • Can't convert any movies in itunes for ipod touch no more.

    I cannot convert movies no more in itunes for ipod touch after latest update.

  • Data dictionary size category

    Hello Experts! What is the case if the expected number of data records in sap database table are very much more than the records expected for the size category 4? Will it leads to dump? Regards Sanguine Moderator message: FAQ, please search for previ

  • BPEL - delete opertion in DB adapter

    Hi , I have a requirement like this, i need to FTP a file from one server and insert those records to a DB of the other server.And based on some condition i need to delete that particular record from the same DB. I am able to read the file and insert

  • Building Flex GUI dynamically

    Hi, I am trying to build a GUI tool in Flex3 which would create/read/modify configuration files for complex Java app, which are close to INI (stored in a database): [Section1] param1 = value11 param2 = value12 [Section2] param2 = value 21 So I am pla

  • 10.8 Mountain lion's bug!your mac will be crash

    use the Chinese input method ,anywhere you can Enter text,when you input "coverview"  your mac will be crash!!!!and you must restart!! 在新版mountain lion系统中用中文输入法下,只要在可输入文字的地方输入"coverview",你的mac电脑将会陷入死机状态..此时必须重启.你的电脑会发热.