"Capture Device Offline" message when attempting to add additional clips from HDV Videocamera,in CS5

"Capture device off line" message when attempting to add additional clips to existing project in Premiere Pro CS5.5.2.
Previous capture was accomplished, but, then when trying to add additional clips from same device it failed.
All 40 minutes of some 185 clips was originally captured using Sony Vegas Moviemaker Platinum 11, with no errors. The additional mt2 clips were then successfully imported into Premiere Pro after indexing and conforming the clips, and they play perfectly well and of a high quality in CS5.5.2 at 1440 x 1080i.
Why would the Capture device be off line , when no physical alteration has been made to the equipment ?

Hi Joe,
Thanks for the advice but, the splitter may not help here, now Sony Vegas Movie Studio Platinum 12 which we also use for less complicated editing is now saying Canon HDV Camcorder is also "OFF LINE"
I think it is a physical connection issue either with the cable , the output from the camera or input into the laptop, because it was working. The issue has been intermittent making it difficilt to diagnose. We use it only for back up as we are overseas and do not have access to our main computer. The tapes are good and the video is high quality so I will have to wait worse luck, and the technical back up for HDV in Belgium is non existent as they have no computers in the stores that have the Firewire or I33394 card.
I have not changed any settings, I may have to wait till I get back to base in 10 days, I am also having an issue with a lens on the Canon 5 D Mark II, which I know must go back to Service but, it still works and, has issues after I dropped it ??????????
Message was edited by: Bob Dix Photographer

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"Capture Device Offline" message

I borrowed a friend's SONY camcorder to shoot some footage. He suggested Adobe Premiere for editing it. I downloaded the trial software and now I'm trying to capture the video. I had to buy a firewire card to connect to my computer. When I load Premiere, I go to the project and try to capture, but above a black screen it says, "Capture Device Offline." I'm pretty sure that my card, cable, and camcorder are all connected properly. I surmised this since when I connected them all, the screen on the camcorder went from saying "16bit" to "DV IN". I've read a bunch of the forum topics on this, but the solutions don't seem to be exactly related to what's going on here. I checked my Device Manager and there's no exclamation mark next to the IEEE 1394... nor its subfolder, VIA 1394 OHCI...
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I see that this thread is marked as answered, but as I have found a slightly different solution I shall mention it here.
I have Windows 7 Ultimate 64 bit and have installed Adobe PP CS5. I have just tried to capture standard DV from my old handycam and encountered the same problem as outlined above.
After trying most of the fixes without success I finally worked out a solution that worked for me. Here it is and I hope it helps.
Connect the camera to the PC using a firewire and when prompted by Windows select edit video in Premiere Pro.
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Here you can test whether or not your device is connected properly by clicking on the play button at the bottom of the dialogue box which should start the tape playing in your camera. You won't see anything happen in the Capture box .
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You can also change the Device control settings here, but I have no idea what happens if you don't. I usually check all my settings, especially things such as PAL etc...
You can later change the Preferences, if you like, by going to Edit>Preferences>Device Control> Options which should avoid you having to do this each time.
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