Case Management ECC Service Provider

Hi.
In Case mangement for ECC 6.0
In the Customizing for template, I do what says help SAP
http://help.sap.com/saphelp_erp2005/helpdata/en/a5/7ad6e3343a6947a90527b550efdebb/content.htm
With the attribute TEMPLATE_PROFILE, but when I go to the event and selecting Create with Template not send me the following message "No templates available". I don´t understand that.
I create the profile. SPRO  Cross-Application Components  General Application Functions  Records and Case Management  Document  Manage Document Templates
I have assigned the document SRM_DOC04 DD1D79A8B943E4F1B257001A6458C5AA.
The assigned is:
Key = 1
Profile = ZPROFILE
Document ID = SRM_DOC04 DD1D79A8B943E4F1B257001A6458C5AA
Descr = Document
And.
TEMPLATE_PROFILE in the Service Provider is ZPROFILE.
Someboy know, What I can do.
Help me. Please!
Thanks.

hi alfredo
you just create an action profile and within the action profile you give your processing type as smartforms
your path in IMG will be like:
SPRO--->CRM->BASIC FUNCTIONS--> ACTIONS---> ACTIONS IN TRANSACTIONS
and within the smart form description you can mention your class ,the smartform you have created etc.
after you are done with the action profile you attach this action profile to the transaction you are working on
also in the action condtion you give the condition as open
as you have requirement that when case is open the smartform is escecuted,likewise you can schedule your conditoon and therein it can be
BUSINESSOBJECT.USERSTATUS  = E0001
its just an example  with which you can give the condition
hopes it solves your probs
best regards
ashish

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