Catalog backup stops responding in PSE12

Windows 7 Pro, 3MB Ram, Dell Vostro 400. I have backed up catalog before to external hard drive. Started having trouble with backup which stops responding at 76% on the pop up window indicating progress of complete backup. Tried several times and 76% is the magic stop point. Any clues as to why?

I let it alone for 1-1/2 hours. Not responding. Several reboots, no luck.
FYI - windows 7 , 64 bit, 9GB of RAM, plenty of hard disk space, 20,000 photos in PE6 catalog. all drivers up to date according to Msoft.
Adobe employees - any advice?

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  • External Drive Stops Responding

    I have a Western Digital 500GB Studio Edition. The drive works fine with transferring small amounts of data (a few GBs), but when I try to use Time Machine to back my whole computer up (~70GB), at some point the drive stops responding. There is no pattern as to where when it stops working, it could be 17kb, it could be 69BG, but I have never been able to complete a backup.
    What happens is that after a certian amount of time, the drive just stops responding. The "Ready light" is on, as if it is just waiting for me to use it, and Time Machine thinks it is still backing up, but its not. This also happens outside of Time Machine, if I just have the drive running for a while, the drive stops working. This is also accompanied by Finder freezing up until I unplug the drive. Sometimes (but not every time) I also have to unplug the drive from the outlet in order to get it to respond again.
    This may be unrelated, but I am using Firewire 800, which, as I understand, should be able to transmit data at 800MB/s, but it is dramatically less than that. Again, the speed varies, but it is usually around just a few MB per second. I understand that this vary with the drive and computer, but I think that a year old drive/MBP should be able to transfer data close to 800MB/s.
    I have a windows partition, and I experienced the same problems, especially when playing game stored on the drive. I recently got an eSATA ExpressCard, but unfortunately the drivers are only available for Windows. I haven't had any problems with the drive not responding since I have been using the ExpressCard, and data transfers have been very fast (again, not sure how fast, but games now run like they did on my internal hard drive).
    I made sure my drivers were updated, I even installed the "WD Turbo Drivers". The Partition Map Scheme is GUID Partition Table. Under Energy Settings in System Preferences, I unchecked the box "Put the Hard Disk to sleep when possible".
    I can't seem to find anyone else who has had this problem in the forums, or elsewhere. Any suggestions would be greatly appreciated.
    Thanks

    You're probably right, that it's some problem with the drive. You might want to search this forum for similar posts, also see what Western Digital might have to say. I don't have any experience with WD, but some drives have sleep/inactivity settings that don't play well with TM.
    But to be sure there isn't a TM problem, like a file it doesn't like, download the +Time Machine Buddy+ widget from: http://www.apple.com/downloads/dashboard/status/timemachinebuddy.html. It shows the messages from your logs for one TM backup run at a time, in a small window.
    If you see something there that seems suspicious, copy and post the messages here (be sure to get them all, as sometimes they overflow the small window).

  • I have an HP Pavilion All-in-One PC with windows 7 and it has stopped responding​.

    Last Thursday my computer worked fine and Friday it stopped responding. It will open a webpage in about 20 minutes even with roadrunner turbo.  Nothing works at all.   I did a virus scan but I dont know what else to try. Please help me.  Thanx, Shelly
    This question was solved.
    View Solution.

    shane and shelly
    This is tough to guess because there isn't a lot of information to work with.  I'll provide some basic steps you can take to see if it helps. Try clearing the temporary internet files, cache, and other non-essential stuff from your system.    You can do this in tools menu, then internet options.  There is a good cleaning freeware program called CCleaner. I use that and it finds a lot of junk and discards it.  It also cleans up the registry for you as well. If your hard drive is very full this could slow it down as well. see if there are files you can backup off the drive or delete to free up space.  It's also possible that your system is dusty and dirty and it's slowing down the processor. Maybe it's time to clean the vents and see if the heatsink in the PC is clogged with dust.  Heat can also slow a PC down especially if it's left on a lot so make sure it's cleaned as well.
    Hope  these tips help you.
    I work for HP. When your problem has been solved, accept the solution by clicking the "Accept as Solution" button to help other members in the future!

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