Catalog export results in -9111 Move error

I have an instance which I'd like to transfer to a new server via loader but doing the catalog export I get this error in KnlMsg:
Thread  0xCA6 Task    128  2010-04-15 07:25:50 ERR MOVECODE   20011:  Bad parameter: source size [32768] dest size [8192], source addr [0x180d9998]+27, dest addr [0x671f120]+27, 14950 bytes to copy; module VAK15 , pos 24,_FILE=VAK15 ,_LINE=24
Thread  0xCA6 Task    128  2010-04-15 07:25:50 ERR SYSERROR   51080:  -9111 Move error
This happens on 7.7.06.09 and also on 7.7.07.16. I guess there is some corruption in the DB but because it works well apart from export we didn't find it out. Any ideas how to find what is wrong or how to work around the issue?
Thanks,
Simon

>
Lars Breddemann wrote:
> > This happens on 7.7.06.09 and also on 7.7.07.16. I guess there is some corruption in the DB but because it works well apart from export we didn't find it out. Any ideas how to find what is wrong or how to work around the issue?
>
> Hi Simon,
>
> this is a known bug (PTS 1152792 - not public!) and should have been fixed in both versions.
> Is this a SAP system ? If yes, you should open a support message, so that we can analyze this in detail.
>
> regards,
> Lars
Hi Lars,
thanks for your message! This is not a SAP system.
You said it should have been fixed in our versions, does it mean the problem is now in our database and the fix doesn't help us? How can we correct the situation?
Thanks,
Simon

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    **** Error     Fri Apr 26 09:57:21 GMT 2013     1366970241080     /atg/dynamo/service/IdGenerator          at atg.nucleus.Nucleus.resolveName(Nucleus.java:2620)
    **** Error     Fri Apr 26 09:57:21 GMT 2013     1366970241080     /atg/dynamo/service/IdGenerator          at atg.nucleus.GenericService.resolveName(GenericService.java:378)
    **** Error     Fri Apr 26 09:57:21 GMT 2013     1366970241080     /atg/dynamo/service/IdGenerator          at atg.nucleus.GenericService.resolveName(GenericService.java:430)
    **** Error     Fri Apr 26 09:57:21 GMT 2013     1366970241080     /atg/dynamo/service/IdGenerator          at atg.nucleus.Nucleus.<init>(Nucleus.java:993)
    **** Error     Fri Apr 26 09:57:21 GMT 2013     1366970241080     /atg/dynamo/service/IdGenerator          at atg.nucleus.Nucleus.<init>(Nucleus.java:766)
    **** Error     Fri Apr 26 09:57:21 GMT 2013     1366970241080     /atg/dynamo/service/IdGenerator          at atg.nucleus.Nucleus.<init>(Nucleus.java:747)
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    **** Error     Fri Apr 26 09:57:21 GMT 2013     1366970241080     /atg/dynamo/service/IdGenerator          at atg.nucleus.Nucleus.startNucleus(Nucleus.java:4152)
    **** Error     Fri Apr 26 09:57:21 GMT 2013     1366970241080     /atg/dynamo/service/IdGenerator          at atg.adapter.gsa.xml.TemplateParser.runParser(TemplateParser.java:5709)
    **** Error     Fri Apr 26 09:57:21 GMT 2013     1366970241080     /atg/dynamo/service/IdGenerator          at atg.adapter.gsa.xml.TemplateParser.main(TemplateParser.java:5325)
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    **** Error     Fri Apr 26 09:57:21 GMT 2013     1366970241080     /atg/dynamo/service/IdGenerator          at atg.service.jdbc.MonitoredDataSource.getConnection(MonitoredDataSource.java:1261)
    **** Error     Fri Apr 26 09:57:21 GMT 2013     1366970241080     /atg/dynamo/service/IdGenerator          at atg.service.idgen.SQLIdGenerator.getConnection(SQLIdGenerator.java:633)
    **** Error     Fri Apr 26 09:57:21 GMT 2013     1366970241080     /atg/dynamo/service/IdGenerator          at atg.service.idgen.SQLIdGenerator.initializeIdSpaces(SQLIdGenerator.java:833)
    **** Error     Fri Apr 26 09:57:21 GMT 2013     1366970241080     /atg/dynamo/service/IdGenerator          at atg.service.idgen.PersistentIdGenerator.initialize(PersistentIdGenerator.java:327)
    **** Error     Fri Apr 26 09:57:21 GMT 2013     1366970241080     /atg/dynamo/service/IdGenerator          at atg.service.idgen.AbstractSequentialIdGenerator.doStartService(AbstractSequentialIdGenerator.java:643)
    **** Error     Fri Apr 26 09:57:21 GMT 2013     1366970241080     /atg/dynamo/service/IdGenerator          at atg.nucleus.GenericService.startService(GenericService.java:559)
    **** Error     Fri Apr 26 09:57:21 GMT 2013     1366970241080     /atg/dynamo/service/IdGenerator          at atg.nucleus.NucleusNameResolver.startService(NucleusNameResolver.java:1704)
    **** Error     Fri Apr 26 09:57:21 GMT 2013     1366970241080     /atg/dynamo/service/IdGenerator          at atg.nucleus.NucleusNameResolver.configureAndStartService(NucleusNameResolver.java:1375)
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    **** Error     Fri Apr 26 09:57:21 GMT 2013     1366970241080     /atg/dynamo/service/IdGenerator          at atg.nucleus.NucleusNameResolver.createFromName(NucleusNameResolver.java:666)
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    **** Error     Fri Apr 26 09:57:21 GMT 2013     1366970241080     /atg/dynamo/service/IdGenerator          at atg.nucleus.SimpleConfigurationState.saveToBean(SimpleConfigurationState.java:240)
    **** Error     Fri Apr 26 09:57:21 GMT 2013     1366970241080     /atg/dynamo/service/IdGenerator          at atg.nucleus.SimpleConfigurationState.configureBean(SimpleConfigurationState.java:263)
    **** Error     Fri Apr 26 09:57:21 GMT 2013     1366970241080     /atg/dynamo/service/IdGenerator          at atg.nucleus.BeanConfigurator.configureBean(BeanConfigurator.java:297)
    **** Error     Fri Apr 26 09:57:21 GMT 2013     1366970241080     /atg/dynamo/service/IdGenerator          at atg.nucleus.PropertyConfiguration.configureService(PropertyConfiguration.java:978)
    **** Error     Fri Apr 26 09:57:21 GMT 2013     1366970241080     /atg/dynamo/service/IdGenerator          at atg.nucleus.SingleNucleusConfigurator.configureService(SingleNucleusConfigurator.java:84)
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    **** Error     Fri Apr 26 09:57:21 GMT 2013     1366970241080     /atg/dynamo/service/IdGenerator          at atg.nucleus.NucleusNameResolver.createFromName(NucleusNameResolver.java:907)
    **** Error     Fri Apr 26 09:57:21 GMT 2013     1366970241080     /atg/dynamo/service/IdGenerator          at atg.nucleus.NucleusNameResolver.createFromName(NucleusNameResolver.java:666)
    **** Error     Fri Apr 26 09:57:21 GMT 2013     1366970241080     /atg/dynamo/service/IdGenerator          at atg.nucleus.NucleusNameResolver.createFromName(NucleusNameResolver.java:647)
    **** Error     Fri Apr 26 09:57:21 GMT 2013     1366970241080     /atg/dynamo/service/IdGenerator          at atg.nucleus.NucleusNameResolver.resolveName(NucleusNameResolver.java:492)
    **** Error     Fri Apr 26 09:57:21 GMT 2013     1366970241080     /atg/dynamo/service/IdGenerator          at atg.nucleus.Nucleus.resolveName(Nucleus.java:2620)
    **** Error     Fri Apr 26 09:57:21 GMT 2013     1366970241080     /atg/dynamo/service/IdGenerator          at atg.nucleus.GenericService.resolveName(GenericService.java:378)
    **** Error     Fri Apr 26 09:57:21 GMT 2013     1366970241080     /atg/dynamo/service/IdGenerator          at atg.nucleus.GenericService.resolveName(GenericService.java:430)
    **** Error     Fri Apr 26 09:57:21 GMT 2013     1366970241080     /atg/dynamo/service/IdGenerator          at atg.nucleus.Nucleus.<init>(Nucleus.java:993)
    **** Error     Fri Apr 26 09:57:21 GMT 2013     1366970241080     /atg/dynamo/service/IdGenerator          at atg.nucleus.Nucleus.<init>(Nucleus.java:766)
    **** Error     Fri Apr 26 09:57:21 GMT 2013     1366970241080     /atg/dynamo/service/IdGenerator          at atg.nucleus.Nucleus.<init>(Nucleus.java:747)
    **** Error     Fri Apr 26 09:57:21 GMT 2013     1366970241080     /atg/dynamo/service/IdGenerator          at atg.nucleus.Nucleus.startNucleusCheckLicense(Nucleus.java:4275)
    **** Error     Fri Apr 26 09:57:21 GMT 2013     1366970241080     /atg/dynamo/service/IdGenerator          at atg.nucleus.Nucleus.startNucleus(Nucleus.java:4152)
    **** Error     Fri Apr 26 09:57:21 GMT 2013     1366970241080     /atg/dynamo/service/IdGenerator          at atg.adapter.gsa.xml.TemplateParser.runParser(TemplateParser.java:5709)
    **** Error     Fri Apr 26 09:57:21 GMT 2013     1366970241080     /atg/dynamo/service/IdGenerator          at atg.adapter.gsa.xml.TemplateParser.main(TemplateParser.java:5325)
    **** Error     Fri Apr 26 09:57:21 GMT 2013     1366970241080     /atg/dynamo/service/IdGenerator     
    **** Error     Fri Apr 26 09:57:21 GMT 2013     1366970241118     /     Unable to start service "/atg/dynamo/service/IdGenerator": atg.nucleus.ServiceException: CONTAINER:atg.service.idgen.IdGeneratorException; SOURCE:CONTAINER:atg.service.idgen.IdGeneratorException; SOURCE:java.sql.SQLException: atg.service.resourcepool.ResourcePoolException: java.sql.SQLException: Access denied for user 'root'@'localhost' (using password: NO)
    **** Error     Fri Apr 26 09:57:21 GMT 2013     1366970241169     /atg/commerce/catalog/ProductCatalog     ---     java.sql.SQLException: atg.service.resourcepool.ResourcePoolException: java.sql.SQLException: Access denied for user 'root'@'localhost' (using password: NO)
    **** Error     Fri Apr 26 09:57:21 GMT 2013     1366970241169     /atg/commerce/catalog/ProductCatalog          at atg.service.jdbc.MonitoredDataSource.getConnection(MonitoredDataSource.java:1261)
    **** Error     Fri Apr 26 09:57:21 GMT 2013     1366970241169     /atg/commerce/catalog/ProductCatalog          at atg.adapter.gsa.GSARepository.initialize(GSARepository.java:5809)
    **** Error     Fri Apr 26 09:57:21 GMT 2013     1366970241169     /atg/commerce/catalog/ProductCatalog          at atg.adapter.gsa.GSARepository.initializeTransactionally(GSARepository.java:5747)
    **** Error     Fri Apr 26 09:57:21 GMT 2013     1366970241169     /atg/commerce/catalog/ProductCatalog          at atg.adapter.gsa.GSARepository.doStartService(GSARepository.java:5420)
    **** Error     Fri Apr 26 09:57:21 GMT 2013     1366970241169     /atg/commerce/catalog/ProductCatalog          at atg.nucleus.GenericService.startService(GenericService.java:559)
    **** Error     Fri Apr 26 09:57:21 GMT 2013     1366970241169     /atg/commerce/catalog/ProductCatalog          at atg.nucleus.NucleusNameResolver.startService(NucleusNameResolver.java:1704)
    **** Error     Fri Apr 26 09:57:21 GMT 2013     1366970241169     /atg/commerce/catalog/ProductCatalog          at atg.nucleus.NucleusNameResolver.configureAndStartService(NucleusNameResolver.java:1375)
    **** Error     Fri Apr 26 09:57:21 GMT 2013     1366970241169     /atg/commerce/catalog/ProductCatalog          at atg.nucleus.NucleusNameResolver.createFromName(NucleusNameResolver.java:907)
    **** Error     Fri Apr 26 09:57:21 GMT 2013     1366970241169     /atg/commerce/catalog/ProductCatalog          at atg.nucleus.NucleusNameResolver.createFromName(NucleusNameResolver.java:666)
    **** Error     Fri Apr 26 09:57:21 GMT 2013     1366970241169     /atg/commerce/catalog/ProductCatalog          at atg.nucleus.NucleusNameResolver.createFromName(NucleusNameResolver.java:647)
    **** Error     Fri Apr 26 09:57:21 GMT 2013     1366970241169     /atg/commerce/catalog/ProductCatalog          at atg.nucleus.NucleusNameResolver.resolveName(NucleusNameResolver.java:492)
    **** Error     Fri Apr 26 09:57:21 GMT 2013     1366970241169     /atg/commerce/catalog/ProductCatalog          at atg.nucleus.Nucleus.resolveName(Nucleus.java:2620)
    **** Error     Fri Apr 26 09:57:21 GMT 2013     1366970241169     /atg/commerce/catalog/ProductCatalog          at atg.nucleus.GenericService.resolveName(GenericService.java:378)
    **** Error     Fri Apr 26 09:57:21 GMT 2013     1366970241169     /atg/commerce/catalog/ProductCatalog          at atg.nucleus.GenericService.resolveName(GenericService.java:430)
    **** Error     Fri Apr 26 09:57:21 GMT 2013     1366970241169     /atg/commerce/catalog/ProductCatalog          at atg.nucleus.Nucleus.<init>(Nucleus.java:993)
    **** Error     Fri Apr 26 09:57:21 GMT 2013     1366970241169     /atg/commerce/catalog/ProductCatalog          at atg.nucleus.Nucleus.<init>(Nucleus.java:766)
    **** Error     Fri Apr 26 09:57:21 GMT 2013     1366970241169     /atg/commerce/catalog/ProductCatalog          at atg.nucleus.Nucleus.<init>(Nucleus.java:747)
    **** Error     Fri Apr 26 09:57:21 GMT 2013     1366970241169     /atg/commerce/catalog/ProductCatalog          at atg.nucleus.Nucleus.startNucleusCheckLicense(Nucleus.java:4275)
    **** Error     Fri Apr 26 09:57:21 GMT 2013     1366970241169     /atg/commerce/catalog/ProductCatalog          at atg.nucleus.Nucleus.startNucleus(Nucleus.java:4152)
    **** Error     Fri Apr 26 09:57:21 GMT 2013     1366970241169     /atg/commerce/catalog/ProductCatalog          at atg.adapter.gsa.xml.TemplateParser.runParser(TemplateParser.java:5709)
    **** Error     Fri Apr 26 09:57:21 GMT 2013     1366970241169     /atg/commerce/catalog/ProductCatalog          at atg.adapter.gsa.xml.TemplateParser.main(TemplateParser.java:5325)
    **** Error     Fri Apr 26 09:57:21 GMT 2013     1366970241169     /atg/commerce/catalog/ProductCatalog     
    **** Error     Fri Apr 26 09:57:21 GMT 2013     1366970241177     /     Unable to resolve component /atg/commerce/catalog/ProductCatalog      java.lang.NullPointerException
    **** Error     Fri Apr 26 09:57:21 GMT 2013     1366970241177     /          at atg.adapter.gsa.GSARepository.initialize(GSARepository.java:5825)
    **** Error     Fri Apr 26 09:57:21 GMT 2013     1366970241177     /          at atg.adapter.gsa.GSARepository.initializeTransactionally(GSARepository.java:5747)
    **** Error     Fri Apr 26 09:57:21 GMT 2013     1366970241177     /          at atg.adapter.gsa.GSARepository.doStartService(GSARepository.java:5420)
    **** Error     Fri Apr 26 09:57:21 GMT 2013     1366970241177     /          at atg.nucleus.GenericService.startService(GenericService.java:559)
    **** Error     Fri Apr 26 09:57:21 GMT 2013     1366970241177     /          at atg.nucleus.NucleusNameResolver.startService(NucleusNameResolver.java:1704)
    **** Error     Fri Apr 26 09:57:21 GMT 2013     1366970241177     /          at atg.nucleus.NucleusNameResolver.configureAndStartService(NucleusNameResolver.java:1375)
    **** Error     Fri Apr 26 09:57:21 GMT 2013     1366970241177     /          at atg.nucleus.NucleusNameResolver.createFromName(NucleusNameResolver.java:907)
    **** Error     Fri Apr 26 09:57:21 GMT 2013     1366970241177     /          at atg.nucleus.NucleusNameResolver.createFromName(NucleusNameResolver.java:666)

    **** Error     Fri Apr 26 09:57:21 GMT 2013     1366970241015     /atg/dynamo/service/jdbc/JTDataSource     an exception was encountered while trying to populate the pool with the starting number of resources: atg.service.resourcepool.ResourcePoolException: java.sql.SQLException: Access denied for user 'root'@'localhost' (using password: NO)**** Error     Fri Apr 26 09:57:21 GMT 2013     1366970241025     /atg/dynamo/service/jdbc/JTDataSource     The connection pool failed to initialize propertly, i.e. the starting number of connections could not be created; check your database accessibility and JDBC driver configuration >
    Try with below configuration:
    <ATG-Home>\home\localconfig\atg\dynamo\service\jdbc\FakeXADataSource.properties:
    $class=atg.service.jdbc.FakeXADataSource
    URL=jdbc:mysql://localhost:3306/myfds
    user=atguser
    password=atg123$
    driver=com.mysql.jdbc.jdbc2.optional.MysqlXADataSource
    <ATG-Home>\home\localconfig\atg\dynamo\service\jdbc\JTDataSource.properties:
    $class=atg.service.jdbc.MonitoredDataSource
    min=10
    max=10
    blocking=true
    maxFree=-1
    loggingSQLWarning=false
    loggingSQLDebug=false
    loggingSQLInfo=false
    dataSource=/atg/dynamo/service/jdbc/FakeXADataSource
    loggingSQLError=false
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    http://docs.oracle.com/cd/E23507_01/Platform.20073/RepositoryGuide/html/s1108exportingrepositorydata01.html
    -RMishra

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