CC crashes during playback for AVCHD (.mts) footage

Hi,
I have two recent model 27" iMacs running CC. On one system, playback freezes or I getting a Media Pending screen when playing AVCHD (.mts) footage. The second system can playback all the footage with no probplem.
The troubled system specs are:
iMac 27-inch, Mid 2011
Processor 3.4 GHz Intel Core i7
Memory 16 GB 1333 MHz DDR3
Graphics AMD Radeon HD 6970M 1024 MB
Software OS X 10.9.1 (13B42)
Thanks,
DJA
Black Robin Media

Hi BlackRobin,
The following document might help, as I don't have much expertise on MAC.
http://www.macworld.com/article/1052220/repairpermissions.html
If this would not help, you might need to seek the help from Apple support.
Thanks
Sandeep

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Premiere Pro CC(V.8.0) sluggish and crashes during Playback

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I am Windows but I have some saved Mac links that may help
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Premiere Elements 11 crashes during playback after adding PiP

I have Adobe Premiere Elements 11, up to date, and Windows 7 home up to date. This is a new problem that just started with my most recent project. I have done these types of edits and PiP's many times with success with the same type of source video formats, etc.
The problem: I add a small clip of video over the main video timeline as Picture in Picture. It adds to the timeline successfully and I can even play it back ok (before rendering). If I add a transition to the front of the PiP, it will crash during playback (pre-render). Or, if I render the timeline before adding the transition, it will also crash during playback once it gets to the PiP.
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So I created a new project using the project preset "DSLR 1080p30 @29.97". Everything worked fine in that project using the same source videos and doing PiP (tested with both methods).
I opened the project that was giving me problems and the PiP worked when using your approach of dropping the PiP clip onto Video 2 then scaling it down. I then deleted that PiP and re-added it the way I was doing it before, and it crashed the first time I tried to play it back.
I closed down Elements and again tried to reproduce the crash the same way, but this time it worked and did not crash...I tried multiple times to reproduce the crash, sometimes it would, sometimes it wouldn't...
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And thanks for listening!!

OK my fault for not being clear on an extremely important point: I don't need anamorphic widescreen. Sorry to waste your brainpower on my lack of clarity. Mea culpa.
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Try to remember this:
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UT Video Codec settings for AVCHD .mts transcoding

Howdy,
Been trying for a while to track down a jittery playback issue (as if frames are randomly held or skipped) when editing .mts files.
Jittery in PPcc and also after exporting to whatever... and especially using Youtube and Vimeo export presets.
VLC media player plays the .mts source files smoothly right off the SD card or HDD/SSD... most of the time, occasionally there is a hiccup but nothing like in PP.
The clips that do this are pretty much all of the panning clips and shot in either 24fps or 60fps 1080p.
I have seen this now on 2 different systems with different collections of .mts footage out of 2 different cameras.
Mine is a PC (running WIN7 i7 3770K 3.5Ghz, 16GB, GTX 660) and the other is a more powerful Mac with 32GB RAM (accustomed to smoothly dealing with RED footage).
I came across an Adobe suggestion to convert to a UTVideo codec ( http://helpx.adobe.com/premiere-pro/kb/audio-video-glitches-avchd.html#id_49687 ) to deal with AVCHD... but it really didn't give much helpful info beyond the link to where it could be downloaded.
I tried the suggestion, downloaded the codec suite, made a preset in Media Encoder and transcoded, but it plays even worse than the AVCHD does natively (VLC doesn't recognize that codec for testing)
Does anyone have any suggestions on the best settings for the UT Video transcoding and/or hardware/software settings for the smoothest PP playback of .mts clips? I see in the forums here and elsewhere that lots of folks have various problems working with .mts footage in PP... I am hoping there is a functional solution beyond what I have unsuccessfully tried:
setting playback to 1/4 or 1/2
rendering the sequance/timeline
transcoding to .mp4/DNxHD
clearing render files
maximizing ram for PP usage
closing all other apps
importing the whole 'private' folder from the SD card (which I can't seem to get PP to recognize anyway, it only will import the individual .mts files as far as I can tell)
changed power options
turbo boost for the i7 on or off
and some other trial-and-errors gleaned from the forums that I can't recall at the moment
Any suggestions for what to try next or the proper settings for using the UT Video codec would be GREATLY appreciated.
Thanks/Cheers!

Thanks Fuzzy!
Great article and it led to some more testing with a couple different lens, pan speeds, shutter speeds and frame rate combos... but still I am not finding anything definitive, I still get random, choppy/juddery playback (never seems to occur in the same place each time).
I have the frame drop indicator on and it says all is good (no dropped frames).
VLC and PotPlayer tend to play the clips off the card just fine, but does once in a while skip... a data transfer problem? I have played off the SD card and SSD main drive and my media HDD.
Caught a recent thread with others having sudden choppy playback, might be related? http://forums.adobe.com/message/5938794#5938794
I have PPro CC 7.2.0 (46)
But the suggestion to clear cache and reset preferences didn't seem to make a difference on my machine.
Still ???
Going to try playing the same clips on a friends SUPER Mac and see what happens... although he sees the same thing with the .mts footage he already has.
Onward!

Best workflow for AVCHD 1080i50 footage in iMovie 10.0.7?

I shoot video using both my iPhone 5 and my Canon Legria HF R16. The first shoots progressive video, but with the second I shoot AVCHD (mts files) interlaced 1080i50 (that is 50 fields/second, giving 25 interlaced frames / sec). I recently purchased iMovie 10.0.7 from Mac App Store and I like it a lot. I don't have any problems with iPhone's (progressive) footage, but Canon's (interlaced) footage appear very noisy. Do we know how this version of iMovie handles interlace video? Any proposed workflow for interlaced video for good quality of export?

To increase the possibility of getting an answer, I would like to set a simpler general question: when using interlaced video with iMovie, do you:
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Hello,
I have read several discussions already, about importing AVCHD MTS file in Adobe Elements (version 8), but I'm also confused a littlebit, so I would like to confirm if I'm correct.
FYI, I have a Canon Legria HFR26 camera and am using Adobe Premiere Elements 8 (with the latest updates installed).
According to the specs in the Canon instruction manual:
Videos are recorded in high definition using AVCHD specifications
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Audio compression: Dolby Digital 2ch
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What I understand from some discussions, is that this shouldn't happen, because the video format doesn't match the project settings. On the other hand, I have also read that for Adobe Elements 8 this is normal behaviour and it always start background rendering AVCHD video's.
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Best "Easy Setup" for AVCHD .mts files

I'm on a MacBook Pro in 10.5.8 with FCP 7, all footage is shot by a Canon HF S100 at 1920x1080 60i. Is there a best way to set up the Easy Setup for the AVCHD files?
I currently have it as:
Format: (all)
Rate: (all rates)
Use: Custom Setup
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Capture Preset: HDV Apple ProRes 422
Device Control: non-controllable device
Video Playback: none
Audio Playback: Default.
Is there a better way to do it than this?
Thanks,
Dave

Yup,
It costs but it's supposed to be very worth it on saved time and trouble.
http://www.clipwrap.com
From the website:
rewraps - doesn't transcode
ClipWrap rewraps the video samples from your existing m2t, mts, m2ts files without re-encoding them. This means blazingly fast convert speeds and no image degradation.
Transcodes too!
Need your files in ProRes, AIC, DNxHD or DVCProHD? ClipWrap can seamlessly convert your files. Don't worry about frame size changes, gamma shifts, or any of the other problems resulting from mismatched settings - ClipWrap chooses all those based on the source file's format.
Automatic format detection
ClipWrap speaks your camera's language so you don't have to. It automatically parses the file's format and chooses the proper output format, so there's no hassle trying to determine the proper settings (frame rate, image size, gamma levels, etc).
Full timecode support
Timecode is recreated in the new QuickTime movie, so you can recapture from tape later if necessary.
Supports HDV and AVCHD formats
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It creates files in
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General
ID : 0 (0x0)
Complete name : 00000.MTS
Format : BDAV
Format/Info : Blu-ray Video
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Duration : 11mn 12s
Overall bit rate mode : Variable
Overall bit rate : 16.6 Mbps
Maximum Overall bit rate : 18.0 Mbps
Video
ID : 4113 (0x1011)
Menu ID : 1 (0x1)
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Format/Info : Advanced Video Codec
Format profile : [email protected]
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Format settings, GOP : M=3, N=15
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Maximum bit rate : 16.2 Mbps
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Height : 1 080 pixels
Display aspect ratio : 16:9
Frame rate : 29.970 fps
Color space : YUV
Chroma subsampling : 4:2:0
Bit depth : 8 bits
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Scan order : Top Field First
Bits/(Pixel*Frame) : 0.253
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Audio
ID : 4352 (0x1100)
Menu ID : 1 (0x1)
Format : AC-3
Format/Info : Audio Coding 3
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Codec ID : 129
Duration : 11mn 12s
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Channel(s) : 2 channels
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Bit depth : 16 bits
Compression mode : Lossy
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Text
ID : 4608 (0x1200)
Menu ID : 1 (0x1)
Format : PGS
Codec ID : 144
Duration : 11mn 11s
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My question: is there a more efficient encoding that would require less space but not lose much quality?
I have handbrake, ffmpeg, etc installed but I really don't understand this.

skottish wrote:I'm curious, at that big of a drop how's the quality?
Not discernably better or worse. Certianly acceptable for my purposes, no surprises.
skottish wrote:What's the output of mediainfo on the new file?
General
Unique ID : 215024101460296907370475472157250113814 (0xA1C422B52828C4B6AB74501A60E35116)
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Format version : Version 2
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Writing application : Lavf55.12.100
Writing library : Lavf55.12.100
Video
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Format/Info : Advanced Video Codec
Format profile : [email protected]
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Bit rate : 4 031 Kbps
Width : 1 920 pixels
Height : 1 080 pixels
Display aspect ratio : 16:9
Frame rate mode : Constant
Frame rate : 29.970 fps
Color space : YUV
Chroma subsampling : 4:2:0
Bit depth : 8 bits
Scan type : Progressive
Bits/(Pixel*Frame) : 0.065
Stream size : 323 MiB (94%)
Writing library : x264 core 133 r2339 585324f
Encoding settings : cabac=1 / ref=3 / deblock=1:0:0 / analyse=0x3:0x113 / me=hex / subme=7 / psy=1 / psy_rd=1.00:0.00 / mixed_ref=1 / me_range=16 / chroma_me=1 / trellis=1 / 8x8dct=1 / cqm=0 / deadzone=21,11 / fast_pskip=1 / chroma_qp_offset=-2 / threads=12 / lookahead_threads=2 / sliced_threads=0 / nr=0 / decimate=1 / interlaced=0 / bluray_compat=0 / constrained_intra=0 / bframes=3 / b_pyramid=2 / b_adapt=1 / b_bias=0 / direct=1 / weightb=1 / open_gop=0 / weightp=2 / keyint=250 / keyint_min=25 / scenecut=40 / intra_refresh=0 / rc_lookahead=40 / rc=crf / mbtree=1 / crf=23.0 / qcomp=0.60 / qpmin=0 / qpmax=69 / qpstep=4 / ip_ratio=1.40 / aq=1:1.00
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Forced : No
Audio
ID : 2
Format : AC-3
Format/Info : Audio Coding 3
Mode extension : CM (complete main)
Format settings, Endianness : Big
Codec ID : A_AC3
Duration : 11mn 12s
Bit rate mode : Constant
Bit rate : 192 Kbps
Channel(s) : 2 channels
Channel positions : Front: L R
Sampling rate : 48.0 KHz
Bit depth : 16 bits
Compression mode : Lossy
Stream size : 15.4 MiB (4%)
Default : Yes
Forced : No
Text
ID : 3
Format : PGS
Codec ID : S_HDMV/PGS
Codec ID/Info : The same subtitle format used on BDs/HD-DVDs
Default : Yes
Forced : No

Exported MP4's sometimes crash during playback, just before the end.

I experience this problem pretty often, only when playing back in Windows Media Player.
I'll export a video to MP4 (usually AppleTV 720p, H.264). When I play back my exported video in WMP, it'll get to the very end and crash with about 2 seconds left. The message will be "Windows Media Player Encountered a Problem When Playing Back This File." If I click through to web help, I'm told it's a "Windows Media Player C00D11B1" error, which looks to have something to do with sound.
In general, the error seems to happen if I try to fade my video out to to black (Opacity 0) at the end, or have my audio run a little past the end fo the video, or things like that. But it's not consistent.
Does anyone have any idea what's going on? What might it be about the end of my project that's causing the playback to crash?
Thanks,
Mo

I'll agree with that, but that's not really a solution. I can't control what clients will use for playback.
I'm interested in finding the root cause of the problem, if anyone has any ideas.
For the current video that's crashing, I tried a different preset: "HDTV 720p 29.97 High Quality" and now WMV plays it all the way through. Maybe the preset "AppleTV 720p, H.264" is the problem?

Premiere Pro CS5 Crashes during playback.

Hey,
I was doing some video editing the other day and when I tried to play back my work via the program monitor, after less than 2 seconds of playback, Premiere crashed. I have tried updating, but to no avail.
System Specs:
Intel Quad Core Q8400 @ 2.66GHz
8GB of DDR2-800 RAM
80GB HDD (Windows OS drive and some CS5 files)
1TB HDD (Footage location & Premiere Pro and the rest of the CS5 program files)
2 x ATi Radeon HD 5750 (no crossfire)
4 monitors.
64-bit Windows 7 Ultimate
Windows Error Reporting report:
Problem signature:
Problem Event Name: APPCRASH
Application Name: Adobe Premiere Pro.exe
Application Version: 5.0.1.0
Application Timestamp: 4bf119d2
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Fault Module Version: 0.0.0.0
Fault Module Timestamp: 4bf0e0a6
Exception Code: c0000005
Exception Offset: 0000000000076178
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Locale ID: 3081
Additional Information 1: 7113
Additional Information 2: 7113dc2716522a4a2de374964462f9ff
Additional Information 3: a6ba
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Any ideas? Is it just me or does it seem like "Display.dll" has something to do with my quadruple monitor setup...?
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Touch crashing during playback.

My iTouch has started crashing whenever I play music. Running the new firmware update, no new applications though. It appears to be random, not associated with any one song, or the same place in a song. Yesterday I was not able to get through an entire song without it crashing. By crashing I mean it dumps back to the home screen.
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Yep they worked fine on my computer as well but they didn't on the IPT and so far that's the only fix that I've found that works.
I've worked with computers for over 20 years and whenever you get crashes and errors then 9 times out of 10 it's usually a memory problem, a power issue or a software problem.
I wish I knew what the problem was, but Apple won't even say it's a bug let alone tell you if they will fix it or not.

No video during playback for Source or Program

I have Macbook Pro 2.6 i7 with 16gb RAM and I am running Premiere Pro CC 7.1.0
I am playing back video and seeing nothing I can hear it fine. Any thoughts?

What is your graphics adapter (AMD or nVidia) and what is your device driver version?
There have been "some" recent messages that the latest nVidia driver causes problems, and using an older driver is the fix
Also, exactly what are you editing?

Songs stopping for a few seconds during playback in both my iPad 2 and my iPod. Running latest iTunes on both. Any fixes out there? It is extremely annoying.

I noticed recently that more songs are stopping during playback for a few seconds in both my 4th generation iPod touch and my new iPad2. Very annoying. Any suggested fixes for this? Thanks!

I should mention, it was on low power as I was using it.

CC crashes during playback for AVCHD (.mts) footage

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