CCM using "*" for an outside line; delayed secondary DT

Because the customer site is already using extension numbers beginning with 9 (and every other number), I want to use the "*" key to access an outside line in order to avoid a delayed secondary dialtone. However, my secondary dialtone still doesn't get played until I hit my second character. I only have two route patterns that begin with "*" and both have "provide outside dial tone" checked. I also have verified this through the route plan report. Is there something special about "*" and how CCM does dial pattern matching? THANKS!!!!
Mike.

Hi Mike,
Could you please attach your Route Plan report.
http://www.cisco.com/en/US/customer/products/sw/voicesw/ps556/products_tech_note09186a00800949f0.shtml#intro
Remember that wildcards in RPs can interfer with secondary dial tone. (ie XXXX RPs.)
Could be a number of patterns/DN's that might mess up secondary dial tone.
You might want to investigate what these patterns are associated with.
If they are DN's for a CTI port or CTI RP, then these are enterprise numbers
and are configured as on-net devices. Once they are eliminated, you will get secondary dialtone
Other way to troubleshoot is looking at CCM Digit Analisys dump in CCM detailed trace.
Let me know
HTH
//G

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