CCMS for Table monitoring not using Message Class

We are currently using a Table content monitor in CCMS to raise alerts for an ABAP monitoring program we have written. The program inserts records in a custom ABAP table and when a row is inserted with a certain value we raise an alert through CCMS.
The data collection method is using the "Red" function module SCSM_GEN_TAB_DS_R
The alerts are generating fine but the alert text is displaying <CCMS: no default text available>. We have configure a message class and number but it is not displaying this in alert. Does anyone know what could be the problem?
Here is the parameter settings for the data collection method
1. TARGET_TABLE           ZTSPM_CH_STATUS
2. FIELDNAME              CHANNELKEY
3. FIELDVALUE             CCSTATUS
4. MAXROW                 50
5. WHERECLAUSE1           CCSTATUS = 'FAIL'
6. WHERECLAUSE2
7. WHERECLAUSE3
8. TOP_FULL_NAME
9. RESCANFROMBEGIN        REPORTTIMESTAMP
10. T100_MESS              ZXI_CNB 023
The message class/number (ZXI_CNB 023) is
"Connectivity Heartbeat failed for &1, Status: &2"
I was expexting the values from the table for fieldname (CHANNELKEY) and Fieldvalue (CCSTATUS) to be replaced in the message string.

Hey Mark!
I had a question about this topic. I had the problem, that method doesn't work. The following parameters have been set:
1. TARGET_TABLE           ZMON_ERROR
2. FIELDNAME              EF
3. FIELDVALUE             EV
4. MAXROW                 50
5. WHERECLAUSE1           EV='AU01'
6. WHERECLAUSE2
7. WHERECLAUSE3
8. TOP_FULL_NAME
9. RESCANFROMBEGIN       
10. T100_MESS            
Rescanfrombegin and Messageclass have not been set, because I read, that there are many problems.
In Technical Export Monitors under DataSupplier theres an alert:
Internal Error in method SCSM_GEN_TAB_DS_R, Error: SELECT, SY-SUBRC = 0.
I think the problem is the WHERECLAUSE, but it doesn't matter if I change everything. Do you know any solutions, maybe?

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