CD Door stays open/Discs don't mount

Hi all-
Not sure if I need to replace my CDRW burner. When I put a disc in the tray, the tray closes for a couple of minutes, then reopens. Any disc I mount doesn't appear on the desktop.
In iTunes, it searches for recordable media, but fails.
Just before this happened, I had dragged a playlist from iTunes 6.05 into the Toast 5.2.1 window to see if I could burn a CD this way, so I am wondering if this is the problem somehow.
Remedies I have tried-
1. Boot into safe mode
2. Zapping PRAM (4 times)
3.Restarting in firmware window (Apple-Opt-O-F) to reset nvram, defaults & all.
4. Apple service call-they took me through steps 1 & 2
If I need to replace this burner internally (which I prefer to do) can anyone recommend which model and where I can get instructions. I'll need to install Tiger after this also, and I already had the CD version (5 discs) ready to go.
I don't need DVD capability, I just need to burn music and picture discs. I hope there is an inexpensive fix.
The unit shows up in Sys prefs. It's a Sony CRX155E, ATA device type atapi, disc burning fully supported.
Can anyone tell me how to keep the door closed? It just stays open now.
Thanks-
Ray

Hi
if you do need to replace it, installation instructions including a QuickTime movie can be found here:
http://docs.info.apple.com/article.html?artnum=75314
Removing the old burner just involves undoing 4 screws to remove the drive carrier from the computer and a further 4 screws to remove the drive from the carrier. You also just need to unplug the ribbon and power cable, the power cable can be a tight fit so you may need to gently waggle it or pry it off (but don't pull directly on the cable).
The Pioneer DVR-111D is a popular choice. It does burn DVDs as well as CDs but isn't too expensive ($30-$40). Under Tiger it should just work as is, no additional software needed. I recently installed one and haven't had any problems with it.
I hope this helps.

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