Cd dvd drive not detecting to cd or dvd.

cd dvd drive not detecting to cd or dvd. properties of same shows ok by device maneger. rotation of disck could not observed.

Hi Virendrasingh,
Thank you for visiting the HP Support Forums and Welcome. I have read your thread on your HP Notebook and CD/DVD not working correctly.  I would perform a hardware test.  Where did the CD come from? Were you having issues with the CD ROM before?  I would be happy to assist if needed as there are many models of HP Notebook,  I would need the model number. How Do I Find My Model Number or Product Number?
Please respond with which Operating System you are running:
Which Windows Operating System am I running?
Please let me know.
Please click “Accept as Solution ” if you feel my post solved your issue, it will help others find the solution.
Click the “Kudos, Thumbs Up" on the bottom to say “Thanks” for helping!

Similar Messages

  • HT5639 after The Boot Camp for Windows 8? DVD Drive Not Recognized or Reading CD/DVD

    after i made The Boot Camp Setup  for running Microsoft Windows 8? DVD Drive Not Recognized or Reading CD/DVD

    thanks for the response
    1. Yeah I thought that's a mandatory thing because i need to be able to control the brightness with my keyboard, updated graphics card, boot camp control panel, etc
    2. No there's no enable for this because Windows 8 recognizes it as a "disconnected device" and asks me to reconnect the dvd drive to the machine (which it obviously already is).
    3. Ive tried those before, also even editing the registry but it didnt work.
    It's weird because it never happened before on Snow Leopard » Lion bootcamp driver updates. Just in Mountain Lion

  • Hp g6000 dvd drive not detected in my computer, tried registry fix and still not working.

    Hi i have a hp g6093ea laptop and for a couple of weeks now i have had my dvd drive dissapear from my computer.
    i have the tried the registry thing where you delete the upper and lower filters and then restart laptop.
    it worked then couple days later it  was gone  again. 
    i have removed the dvd from laptop and clean the connection and put it back still the same.
    i was told to remove any burning programs and reinstall so i did that and the drive came back then after reboot went again.
    the dvd drive ejects and has power and attempts to read the disk but its just not detected in my computer.
    i have even been into the bios and put cd drive as boot first.,
    then put my bootable xp pro disk in and it wont boot from the bios.
    so i thought i would try an external drive to boot from bios, and it doesnt boot from there either.
    i have had the drive randomly pop up in my computer and then after a restart it would be gone again.
    so i cant put a fresh install on my laptop and  i dont know what else i can do.
    any help

    How old is your laptop?
    Have you had any other problems, besides the dvd drive, in the past few months?

  • DVD drive not detected (K9N2GM-FD)

    For some reason my motherboard( K9N2GM-FD) is not detecting my DVD drive.
    Here is the setup I'm using:
     AMD Athlon 64 X2 5200 Brisbane 2.7GHz
    Kingston 2GB (2 x 1GB) 240-Pin DDR2 SDRAM DDR2 800 (PC2 6400) Dual Channel Kit Desktop Memory
    MSI K9N2GM-FD AM2+/AM2 NVIDIA GeForce 8200 Micro ATX AMD Motherboard
    Seagate Barracuda 7200.10 ST3250410AS 250GB 7200 RPM 16MB Cache SATA 3.0Gb/s Hard Drive
    a lite on DVD drive(model DH-20A4P33C) I bought at walmart
    Antec NeoPower 550 550W ATX12V SLI Certified CrossFire Ready Active PFC Power Supply
    The DVD drive is an IDE drive and it's getting power(I can open and close it).
    I tried changing some things in the bios, trying a different drive, and trying a different IDE cable still can't get it to work.
    every thing passes post test.
    And the bios is version 1.2.
    Any help would be greatly appreciated.

    You did use proper standoff's to mount the board in the case?
    BTW, the controller is turned on I presume.
    If all is mounted correctly and there isn't any short, then I would RMA the board.
    Ok I'll RMA it
    Thanks for the help

  • Satellite M30x + Win7 : DVD's not detected by the CD/DVD drive

    I'm using a M30x since 2004 with its CD/DVD drive Mat****a DVD-RAM UJ-831 S.
    When I was using Windows XP, I never had problems to read or write on CD, CD-R, DVD, DVD-R or DVD-RW. But recently i have installed windows seven, and since this day the drive doesn't want to recognize DVD's. I still can read and burn CD's and CD-R's. I'm trying to burn the same blank DVD-+/R/RW as before but the drive don't want to detect them. The ones I already have burn aren't detected either.
    My computer say that the CD/DVD drive work correctly and that the drivers are updated.
    I have tried to clean the lens but nothing have changed. And I wanted to reinstall the drivers but I couldn't found them for windows seven.
    Thanks for the help.

    At first I must say that this old notebook is definitely not designed and not supported for Win7 so if Win7 works well you are really lucky guy. Win7 s not supported and drivers dont exist so dont spent your time searching them on the net.
    I dont know if described issue has anything to do with Win7 or not but fact is that lens position for CD medias and DVD medias is different and, generally speaking, when there is problem with reading one of these medias it can be problem with lens calibration what means optical disc drive is defective.
    You can test it one more time if you install WXP recovery image and check if this will work again.
    Other way I don't think there is anything you can do about it.
    BTW: which burning application do you use?

  • DVD drive not detected anymore

    four weeks ago or so, I suddenly started to miss my DVD drive in my mount- and even in my /dev folder. From some point of time on (most likely some kernel patch), it just wasn't detected anymore.
    Technically it still works, I can still boot from boot CDs, it's appearantly just a kernel detection thing.
    I have this mainboard: with my harddisk hanging on IDE0 and my DVD drive and CD writer on IDE1.
    The output of dmesg doesn't mention anything else then the successful detection of sda0-5.
    Things I tried already are:
    -Pata hook only, IDE hook only, both, including kernel update.
    -Putting ide_disk, cdrm, piix into the MODULES section.
    -All combinations of master/slave settings for my HDD and other drives on poth IDE ports.
    -All related BIOS-settings
    -CK-Kernel, Beyond, etc.
    Now in this Thread coolpyrofreak suggested to reinstall Arch with IDE-legacy enabled.. which I guess I have to try at some point, but I don't relly want to install another distribution or windows just be able to burn another arch cd.. and even though it's probably not too much of a hassle to reinstall arch and just keep my old home folder, I thought I'd give it one last try here. I still hope the ide-legacy-option can be activated afterwards. Does anyone know how? Or does anyone have any other idea what I should do?
    Thanks in advance.
    Last edited by Zoranthus (2007-05-14 11:01:38)

    Iirc ide-legacy has the same result as using ide instead of pata in mkinitcpio.
    I've encountered the same problem in my desktop : DVD writer disappeared twice , but came back a few updates later
    currently it has disappeared again ...
    Using ide or pata doesn't make a difference, i'm inclined towards a kernel/udev/hal related combination problem.
    Last edited by Lone_Wolf (2007-05-14 19:51:45)

  • Windows 7 ultimate install on Hp Media center pc m7170n now cd/dvd drives not detected

    My computer crashed so I went ahead and had windows 7 installed. Now my cd/dvd drives are not being detected. Any solutions  out there?

    Ascottbag, welcome to the forum.
    Here is a guide that may help you solve your problem.  Please let us know if it helps or not.
    HP TouchPad - 1.2 GHz; 1 GB memory; 32 GB storage; WebOS/CyanogenMod 11(Kit Kat)
    HP 10 Plus; Android-Kit Kat; 1.0 GHz Allwinner A31 ARM Cortex A7 Quad Core Processor ; 2GB RAM Memory Long: 2 GB DDR3L SDRAM (1600MHz); 16GB disable eMMC 16GB v4.51
    HP Omen; i7-4710QH; 8 GB memory; 256 GB San Disk SSD; Win 8.1
    HP Photosmart 7520 AIO
    **Click the Thumbs Up+ to say 'Thanks' and the 'Accept as Solution' if I have solved your problem.**
    Intelligence is God given; Wisdom is the sum of our mistakes!
    I am not an HP employee.

  • Please Help me..... DVD drive not detected, Vista home basic 32 bit

    I have a compaq presario v3702au laptop with Vista basic 32 bit OS.
    The dvd drive has suddenly vanished and is not detect by device manager. It show up in the BIOS and brifly powers up while booting(tray comes out on pressing the button) , but does not recieve power once booted( tray does not come out on pressing the button). 
    there are no upper and lower filters present so this remedy is not for me, ms fixit tool also could not help as it could not find any optical drive.
    The hardware itself seems to be alright because if I press F8 to get to boot options ( Safe mode, etc) and insert a disc , the drive tries read it (ie. Drive receives power, tray opens and the disc also spins), but once the boot starts the dvd button becomes non functional as if it is not receiving power.
    I really need my optical drive and would greatly appreciate any help on this .
    Thanks in advance,

    So does it fully boot from the optical drive? All the other symptoms you describe are fully consistent with a dead drive, but if you can boot to a bootable disk then the drive is OK

  • DVD Drive not detected after Vista reinstall/recover

    I was having various problems with my computer (dv6815nr) so I did a complete recovery using the recovery image
    on the hard drive.  Everything seems to work now except the dvd drive is not working. it is not detected in device manager.
    I have tried all the fixes and "mr. fix its" that i could find on the ms knowledge forum.  i have also checked the registry for the upper/lower filters as described on the ms website and also in this forum.  i have also removed, rebooted, shutoff and then reinstalled the drive with no results.  any help would be greatly appreciated.

    yes, the drive was working immediately before the recovery.  I noticed that the drive was not working when i went to install the windows ultimate upgrade disc. drive lights up, spins disc and then nothing.  Also, i have physically removed the drive from the computer, shut off computer removed power supply (cord and battery) held down power button for 30 seconds restart computer with drive not in computer and then shutoff again and physically reinstall drive.  Also have done uninstall of all IDE/ATA controllers channels in device manager and then restart as recommended on another post.  looked on another hp6700 and found "cd/dvd" on device manager list and mine does not have that. so not sure why dvd drive would be in ide/ata channel list. 

  • Dvd drive not detected

    I have a HP Pavilion dv6700 entertainment PC. ive had it for a good while and the dvd drive doesn't work in it. i tried the drive in another computer and it worked. I also tried a bootable disk and it didn't work. I checked the BIOS and set the dvd drive as first startup and tried again but it was no good. Is there any hardware problem or switch i should know about to get it working on my laptop again?

    Please use the following link to fic it first:​blems/en-us
    **Click the KUDOS thumb up on the left to say 'Thanks'**
    Make it easier for other people to find solutions by marking a Reply 'Accept as Solution' if it solves your problem.

  • CD/DVD drive not detected on Pavilion dv9927 notebook

    My HP notebook is getting on my nerves and I don't know if this is an HP issue or a Windows Vista 64-bit issue, but has been an ongoing problem for months and I need a fix.  When a disc is placed in the drive, you can hear it start up, but then nothing else happens.  I have checked the BIOS and the drive is listed, however it is missing from My Computer and the Device Manager.  To date, I have run Microsoft Mr. Fix It a minimum of five times with no success.  I have manually gone through the whole "regedit" solution to remove upper and lower filters, which are not present and therefore not removeable.  I have combed through numerous forums and have yet to find a successful solution.  My most recent attempt was to  run  sfc /scannow in the Command Prompt and received the following:
    Windows Resource Protection found corrupt files but was unable to fix some of them.  Details are included in the CBS.Log windir\Logs\CBS\CBS.log.  For example  C:\Windows\Logs\CBS\CBS.logs
    How do I fix my laptop without becoming a computer tech expert or buying a replacement?

    Since it does not show in device manager you only have a few options.
    Replace the drive with a new one or a known good drive, see if that one is picked up by device manager.
    Reinstall Windows and see if it detects the drive now.

  • HP pavilion DV9626US product GS739UA#ABA DVD optic drive not detected

    HP pavilion DV9626US
    product GS739UA#ABA
    DVD hp# 445954-hc0
    optic drive not detected bu O.S. Vista nor seen in bios (bios does not recognize presence of any optic drive I have installed two)
    I have tried two of the same DVD hp# 445954-hc0  Light scribe drives and neither is detected-
    My optic drives worked before running a full system recovery
    any help getting drive to be detected would be apreciated

    i guess i forgot to mention in  my original post that registry limits were not the problem...they dont even i did mention, i tried different fixes which included
    as well as manually checking the registry and every other file mentionable my friend has not been able to find her original disk yet, so that remains untried as of date....and BTW, an usb external cd/dvd drive works just fine....but we dont want a patch, we would like to fix the problem and use the internal drive the laptop came with....

  • Registry edit Apple requires is causing windows to not detect files on the DVD drive

    Registry edit Apple requires is causing windows to not detect files on the DVD drive. If I set up the registry it requires then the files will not be dected & if I do it the way windows requires then the files will be detected but ITunes will not be able to use the optical drive. Is there any kind of patch or something someone can help me with?
    Thanks O'Bie

    To fix registry, refer to this article:
    iTunes for Windows: "Registry settings" warning when opening iTunes

  • HT5628 After running bootcamp, DVD drive is detected by Windows 8. But after installing drivers, no longer can detect. Device Manager shows that DVD drive is unplugged! Drivers in Bootcamp "removed" the DVD drive!

    After running bootcamp, DVD drive is detected by Windows 8. But after installing drivers, no longer can detect. Device Manager shows that DVD drive is unplugged! Drivers in Bootcamp “removed” the DVD drive. I think there is an issue because I reinstalled Windows 8. If I don't install driver, then I have reduced functionality (no Apple keyboard, no sound etc), but once I install driver, I lose my DVD drive.

    Hi, guys, I have had the exact same problem since the summer of 2010. Here's what I was able to find out.
    Deleting upper/lower filters, running all those Fix Ya programs and other Microsoft crap is useless. This problem is most certainly has nothing to do with registry of any software on your computer. I took my HP 9620us to a couple of repair places and, they tried a lot of things and it appears that the root of this problem is a faulty motherboard connection. Of course, it costs about 400 bucks to fix it so I'm not sure I want to pay this kind of money.
    Anyway, if somebody was able to fix it PLEASE post here to let us know. Again I am 99 per cent sure it's some piece of hardware in the motherboard.

  • CD/DVD drive not recognized in hp pavilion dv6500

    I have a problem with my CD/DVD drive.
    My hp pavilion dv6500 laptop is not recognize the drive, dos not show up in the device manager, I right click on the IDE adapters to scan for changes, I hold down the F9 to see the start up order of the drives it’s OK accordingly to factory settings and I would like to ask some one help or advice what to do. My cd/dvd drive was working when I installed the new operating system from the CD on the new WD SATA hard drive. I have not portioned the new HD during installation of the OS because I need all the space on the HD. When I checked the drive letters I only have seen a C drive. Missing the call letter for the CD/DVD drive ‘example E’ for the cd/dvd drive.
    The commuter is running great now, but I using an external HP CD drive to install all my software. I using the Driver Detective software to trying to detect the cd/dvd drive, but it’s useless. I do hear the drive when I put in a CD or DVD it is connected to the internal power source, but not been seen or recognized. If any one can help I would be very grateful. [text removed for privacy]

    You could try the automated fixit from Microsoft on the link below.
    Windows 7
    If the above fix hasn't worked, try the following.  From the Start Menu, open the Control Panel and click on Device Manager.  Click to open the IDE ATA/ATAPI Controllers.  Right click on the first channel and select uninstall.  Do not delete drivers if asked.  When uninstalled repeat the process for each channel.  Also if an ATA controller is listed, right click and uninstall this.  Again, do not delete drivers if asked.
    Next click to open DVD/CD-ROM Drives.  If your optical drive appears here, right click and select uninstall.  Do not delete drivers if asked.
    Restart your PC and let Windows re-install these devices.  Give it a minute or two, then see if the drive is working.
    Let me know how it goes.
    Best wishes,
    ****Click the White thumb to say thanks****
    ****Please mark Accept As Solution if it solves your problem****
    ****I don't work for HP****
    Microsoft MVP - Windows Experience

Maybe you are looking for