Change the default work center in CRM 2007 webclient

Hi all,
With IC_AGENT role,the default work center is 'Account identification'.When I click the buttone'end' ,it jump to account identification work center ,how to change this default,config or coding ?
Thanks a lot!
Best regards,
LeKa

Hi Ashwin,
In our ZIC_AGENT, I have defined the navigation bar that contained the 'IC_BPIDENT:account identification' work center. This is as default pages whatever ending phone call on webclient or cancell any action, it also jump to 'IC_BPIDENT' view.
I want to enhance the function, when i end a call from webclient ,it could jump to 'call list' work center instead of 'account identificaton'.
did you have any ideas ,please tell me.
Thanks.
Best regards,
LeKa

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So this is a strange one. I've got an SBS 2011 server that's the only domain controller in the org. I've created a GPO to change the default save location for Excel 2013 and Word 2013 using the Office 2013 ADMX files which were installed to the PolicyDefinitions
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Thanks for your reply. I have tried several different user accounts (all have local admin privileges to the workstation) with the same issue. The default save path does not get applied from the GPO to any of the users i've tried. Here's the steps I took
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I have attached the gpsvc.log file from a the session described above. The GPO Guid in question is: {DC3C93EC-7C28-48E9-BA38-FCA1E275A207}. Its common name is: U-Word 2013 Default Save Location. It's only setting is:
Policies\Administrative Templates\Policy definitions(admx files retrieved from central store\Microsoft Word 2013\Word Options\Advanced\File Locations\Default File Location = Enabled\Documents = F:\
-------gpsvc.log sections containing the aforementioned GUID start---------
GPSVC(410.1730) 09:10:51:186 ProcessGPO: ==============================
GPSVC(410.df0) 09:10:51:186 GetGPOInfo: ********************************
GPSVC(410.1730) 09:10:51:186 ProcessGPO: Searching <cn={DC3C93EC-7C28-48E9-BA38-FCA1E275A207},cn=policies,cn=system,DC=gc,DC=local>
GPSVC(410.1730) 09:10:51:186 ProcessGPO: User has access to this GPO.
GPSVC(410.1730) 09:10:51:186 ProcessGPO: GPO passes the filter check.
GPSVC(410.1730) 09:10:51:186 ProcessGPO: Found functionality version of: 2
GPSVC(410.1730) 09:10:51:186 ProcessGPO: Found file system path of: <\\gc.local\SysVol\gc.local\Policies\{DC3C93EC-7C28-48E9-BA38-FCA1E275A207}>
GPSVC(410.1730) 09:10:51:186 ProcessGPO: Found common name of: <{DC3C93EC-7C28-48E9-BA38-FCA1E275A207}>
GPSVC(410.1730) 09:10:51:186 ProcessGPO: Found display name of: <U-Word 2013 Default Save Location>
GPSVC(410.1730) 09:10:51:191 ProcessGPO: Found user version of: GPC is 3, GPT is 3
GPSVC(410.1730) 09:10:51:191 ProcessGPO: Found flags of: 0
GPSVC(410.1730) 09:10:51:191 ProcessGPO: Found extensions: [{35378EAC-683F-11D2-A89A-00C04FBBCFA2}{D02B1F73-3407-48AE-BA88-E8213C6761F1}]
GPSVC(410.1730) 09:10:51:191 ProcessGPO: ==============================
GPSVC(410.1730) 09:10:51:191 ProcessLocalGPO: Local GPO's gpt.ini is not accessible, assuming default state.
GPSVC(410.1730) 09:10:51:191 ProcessLocalGPO: GPO Local Group Policy doesn't contain any data since the version number is 0. It will be skipped.
GPSVC(410.1730) 09:10:51:191 GetGPOInfo: Leaving with 1
GPSVC(410.1730) 09:10:51:191 GetGPOInfo: ********************************
-------gpsvc.log start---------
-------output of gpresult /r-------
Microsoft (R) Windows (R) Operating System Group Policy Result tool v2.0
Copyright (C) Microsoft Corp. 1981-2001
Created On 5/30/2014 at 9:24:08 AM
RSOP data for GC\ssanders on OPTI9020-01 : Logging Mode
OS Configuration:            Member Workstation
OS Version:                  6.1.7601
Site Name:                   Default-First-Site-Name
Roaming Profile:             N/A
Local Profile:               C:\Users\ssanders
Connected over a slow link?: No
COMPUTER SETTINGS
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    Last time Group Policy was applied: 5/30/2014 at 9:10:47 AM
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    Domain Type:                        Windows 2000
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USER SETTINGS
    CN=Stephen Sanders,OU=SBSUsers,OU=Users,OU=MyBusiness,DC=gc,DC=local
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    Group Policy was applied from:      GCSBS.gc.local
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    Domain Name:                        GC
    Domain Type:                        Windows 2000
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-------end gpresult output-------
Thanks in advance for any help. I also have a pps ticket open with Microsoft, but they're dragging their feet.

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So this is a strange one. I've got an SBS 2011 server that's the only domain controller in the org. I've created a GPO to change the default save location for Excel 2013 and Word 2013 using the Office 2013 ADMX files which were installed to the PolicyDefinitions
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Change the default work center in CRM 2007 webclient

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