Changes in Customizing for agent assignment do not transport well

Hi,
We have made changes in some tasks regarding agent assignment (we select the option 'General Task' in the Attributes button). This generates a Customizing request.
After releasing these 2 requests (Customizing and Workbench), we transport them from Development to Test. But when checking the new workflow in Test, the Customizing modifications regarding agent assignment do not occur.
We have tried the two possible sequences of transporting the requests: first Customizing and then Workbench, then the other way, with same results.
Is there any specific order that should be followed to correctly transport Customizing and Workbench requests?
I appreciate your help!
Regards,
Ivson

Thanks a lot,
Our wf doesn´t use organizational structure, but checking the transport logs as you suggested (that´s what I should've done first!), has shown an error of type 12 in the last Customizing requests we have sent.
The log error's header says
'Method execution 08.09.2006 16:01:39 (12) Canceled',
Going to the details,
'Execution of programs after import (XPRA)'
'Ended with return code: ===> 12 <==='
There is also one Workbench request with the same type of error.
All clues are welcome,
Best regards,
Ivson

Similar Messages

Customer for function SP may not have account group in sap

Dear All,
Not open the sales order and error show in SAP
Customer for function SP may not have account group.

In IMG > SD > Basic Function > Set up Partner Determination
Check the assignment of Partner Function with the Account Group in Account Groups - Function Assignment.
Best Regards,
Ankur

It's posible change default image for mark interactive button / not UI

When in indesgin convert a object to button appears in background a hand with a finger pointing to a button. It's posible to change this?
I need to use several icons if it's posible in the same document.
Thanks !

I make a UI for mark custom buttons for custom export in xml, is for iPad but is a for a private format, not ePub, and i need to show diferents types of buttons, (events, buttons, etc...) I need to mark the elements with a custom icon.
My actual solution is put my icon, (non printable) in the top left corner of the element (textFrame, Rectangle...) ,group it and store all event information in a JSON object, but isn't a good solution.
the user can delete the item ....
I think is imposible to make a custom mark for items without insert a new item.
The Flag icon is for mark, when the user is building the publication. This item launches an interactive event
thank for any idea

How to create new rules for agent assignment

Hi all,
I have a situation in which the esclation has to occur to the second line manager . is there any rule avail. for agent assignemnt and if not how I can creaet a new rule
Thanks in advance..

Hi,
One way is you can call SWX_GET_MANAGER function module twice for getting your manager's manger.
For creating new rule, you can copy any std rule and themn modify the copied rule using txn PFAC. e.g check out rule - 00000168, which uses above mentioned FM - SWX_GET_MANAGER .
Hope this helps.
Regds,
Akshay

Fork issue: Agent assignment is not happening in 1 branch but working for t

Hi,
I have a fork with 3 branches.
Agent assisgnment is happening in 1 branch but not happening in the other 2 branches.
The branch of fork that works has all the agents in an internal table.I created a 'multiline container element' and assigned the agent to this element in the next step.This is happening in a loop, until all the agents in the internal table are sent a workitem.This is working fine.
The branch of fork that doesn't work has a single agent.I determine the agent in a step before fork. The step immediately after fork must be assigned the agent - as an expression.
For testing purpose, i assigned a 'User' instead of an Expression , yet in the log, i get 'No Agent'. What should i do?
Could you please help in resolving this issue?
Regards,
Monica.

Hi Monica,
check my answer here:
Agents are not getting assigned properly
Plus could you please stop creating new threads in this forum with the same problem?
Kind regards, Rob dielemans

I would like to change the equalizer for a playlist but not by individual song

I want all of the songs in a playlist to have the equalizer set to "Dance". I find changing each song individally to be time consuming and tedious. Is there a way to do it all at once.. like Command-A does for selecting all in other applications?

You can open multiple songs at once to set same EQ or other common values like compilation. To select multiple songs, hold the Command key while selecting the songs. Once you have all the songs you want selected, right-click and select Get Info.
You may be prompted that you are opening multiple songs or maybe when you apply the change. You will see a subset of normal Get Info items as some cannot be done to multiples. You will see the EQ in the Option tab. Changing here will modify all selected songs.
Command-A does select all in the list but probably not as practical as selecting a group of songs or an album set. I do this all the time for my dance/electronic albums.

I cannot use the scroll, cannot change tabs, autocomplete for the URLs does not work

cannot use scroll, cannot change tabs, cannot use autocomplete in the URL tab. this was working
== This happened ==
A few times a week

Do you have that problem when running in the Firefox SafeMode?
[http://support.mozilla.com/en-US/kb/Safe+Mode]
''Don't select anything right now, just use "Continue in SafeMode."''
If not, see this:
[http://support.mozilla.com/en-US/kb/troubleshooting+extensions+and+themes]

Define Derivation Strategy for Control Objects - Value Not Transport

I created Rules Value in Define Derivation Strategy for Control Objects (SPRO). Then, I perform the below steps for Transport the Request to other client.
1. Select Derivation Strategy name, Table View > Transport
2. Select Request Number
3. Click Include in Request, then save
4. Go to the Steps in Logical Order, Extras > Transport
5. Select Request Number and back to SPRO screen
After SCC1, there is only Derivation Strategy Name appeared but the rules value (Steps in Logical Order) is not appeared.
How can I transport the Rule Value?
Regards
Ton

Hi,
When you are in the derivation transaction and select to transport it, the system asks you whether you want the values to be transported as well. If you choose 'yes' your change request will include this information.
Regards,
Eli

Changes on Selection option in MPP is not transport to Test Sys

Hi,
I created Selection Option with no interval Using Sub screen in Modlue pool Programming. I have need two textbox (Inputoutput) and labels in same Sub screen. It is working fine in Develop System but I transport this Sub screen into Test System. Test System has only sub screen in Selection option but not there in two textbox and labels.
Again I created request and send to Test System but that sub screen have only one textbox.
Please give the advice
Thanks,
K.Rani.

Try to put the labels out of the subscreen, trasnport and see if they appeared then, otherwise, see the transport log for the errors,
regards

Event linakge for PO work flow not transporting to Qualty system

This is Sudhakar ,
I have a problem in Event linkage for PO Release strategy work flow.
I have created a work flow for PO release strategy and done the event linkage through SWETYPV transaction code.
I have added a new entry in SWETYPV transaction code and tick the 'Linkage Activated' check box. I have done this in development server. When I saved it prompted for a request and I have saved this Under the request( Customize request).
When I create the purchase Order for the first time the work flow is getting triggered. When I run the second time its not triggering.
If I observe the reason is 'Linkage Activated' check box is getting unchecked when I create the PO. If I check it again it is asking for a request again.But after next run the linkage is again deactivated.
Can you please help why this is happening.
I have created another request in Customize client and transported first the development client, next the customise client request. When I observe in quality system an entry is created in SWETYPV transaction code for my work flow but 'Linkage Activated' check box is not checked.
How to transport 'Linkage Activated' check box to quality.
This is an urgent one. Any body please help me
Thanks
Sudhakar

Hi Imthiaz,
What you said is correct. Its throwing one error in event trace
Feedback after error - The message is.
The mandatory input parameters of the workflow must be set.
I think I am missing some input parameters.
One more queation, I had transported this already to Quality
But the linkage activation flag is not moved. What could be the reason.
Thanks
Sudhakar

How to exclude some customer for NOT printing an invoice.

Hi, output control mechnism based on condition technique within SAP
We print invoices for all our customers, so we "condition technique-ed" it simple on a simple access, for example Sales Area + Invoice type.
Now we have one customer for which we do not want to print the invoice anymore (any reason);
How to arrange/configure here some exclusion in a fine, way; for 'tomorrow' we do not want to print it for customer no2,3,4,5...etc..
Outputcontrol records do not have/bear 'exclusion', like pricing-appplication.
Anybody any good advises, please, thanx in advance,

Hi,
You can achieve your requirement by below method.
You can change your access sequence from "Sales Org / Billing Type" to "Sales Org / Billing type / Bill-to party"
In that case, you have to create output condition master records only for the Bill-to party who require printouts. (Tx: VV31)
So when creating billing documents, for customers those have VV31 record will get print and other don't.
This is how you do it in configuration.
Create output condition table
First you need to create a condition table. Go to V/63
Choose "Create" from menu option "Condition". Enter a number more than 900 and press Enter
Then like you create condition tables in pricing, create a new table for that sequence. Double click on the fields from "FieldCatlg" table in below sequence.
Sales Org / Billing type / Bill-to party
Upon double click it will add to "Selected fields" section. Once done, press "Generate" button (RED color circle)
Press "YES" for the pop up.
Select the relevant Package and press OK. If you DO NOT want to create transport requests, then select "LOCAL OBJECT" button without giving a Package. If you want to Tr in to another client, ask your basis team to give the correct package.
Note down the condition table number.
Add the condition table to your Access Sequence
Go to below IMG Path
Sales and Distribution / Basic Functions / Output Control / Output Determination / Output Determination Using the Condition Technique / Maintain Output Determination for Billing Documents / Maintain Access Sequences
If you want, create a new Access Sequence, Else you can add your new table to your existing access sequence as well.
I'll tell how to create a new Acc Seq. Go to that node, While in 'Access Sequences' node, press "New Entries" button
Create a new Acc Seq with your ID & Desc. Select that and double click on "Accesses" node
Press "New Entries" button and enter "Ac No" and your new table number
Highlight that line & double click on "Fields" node See whether relevant fields are there from the table.
Save
Now you need to add that Access Sequence to your relevant Output condition.
Go to Sales and Distribution / Basic Functions / Output Control / Output Determination / Output Determination Using the Condition Technique / Maintain Output Determination for Billing Documents / Maintain Output Types
Go to change mode an Go to relevant output type (Eg:RD00). Highlight it and click on "Magnifier Glass"
Enter your new access sequence under field "Access sequence" from the "General Data" tab and Save
Now go to VV31 record.
Enter your output type and press enter. Since you have one acc seq, it'll directly take you in.
Maintain relevant data for required customers only. Make sure your enter "Output Device" and those ticks for "Print immediately" and "Release after output" under "Communication" button with "Date time" = 4 in initial screen.
Save.
Now try from beginning.
For those who have VV31 records will get print automatically. Others not.
Best regards,
Anupa

Customizing for Employee Does Not Exist

Whilst trying to create a Leave Request in ESS, the following warning message appears "customizing for employee 01000000 does not exist".
Does anyone know why this is happening?
Thanks
MN

Please, could you tell me how did you resolve it??
Thank you

Agent Assignment Missing

Hi Experts,
I have created a custom workflow which has a user decision step. We have used a rule for agent assignment and we have also maintained General task: can be edited by all users. We have implemented deadline monitoring for this step.
When we moved this workflow to QA, agent assignment (General task: can be edited by all users) was not transported.
Now when we executed the workflow, agent was not determined, but still deadline emails were triggered.
Is this correct ? Shouldnt the workflow go into an Error state as no agent was determined ?
Note: I know that we can transport agent assignment using RE_RHMOVE30.
Thanks.

Requested start states , when the workitem must be sent to user's inbox, In Simple, it mentions after how much interval of time the workitem will in the user's inbox
In your case after 3 Mins of.... (check it) the workitem will be in the user's inbox,
and coming to Latest End , it is a grace period to user to act on the workitems, if user does not act on the workitem then this deadline is reached, in your case teh suer has give one day , if he does not act on the workitem with in one day the deadline is reached.

Workflow - Issue in Agent Assignment

Hi All,
I have created a workflow in development Client.
I has both Customizing as well as Workbench request.
Customizing request contains all Agent assignment for task and Event assignments.
I have transported both customizing as well as workbench request to Qualtiy client but the issue is that agent assignment does not happen is quality client.
I have to login to Quality cleint and do the agent assignment maually then only it works properly.
Is is that i have to tranport the workbench request first and then the customizing request or is there any other way to solve it .
Kindly help me in finding the issues
Thanks & regards,
Chetan Sakunde

not required

Agent assignment through BADI

Hi All,
I am implementing BADI BBP_WFL_ADMIN_APPROV for determining approvers in confirmation. I have written following code for testing
method IF_EX_BBP_WFL_ADMIN_APPROV~ADMIN_APPROVER_GET.
DATA: wa_agent TYPE swhactor.
wa_agent-objid = '501696440'.
wa_agent-otype = 'US'.
append wa_agent to et_agent.
endmethod.
When I doing confirmation, it is stopping at this badi and populating et_agent but when I go to approval preview it shows " Agent assignment does not exists".... The workflow WS10400020 however gets started.
Please guide me what to do for solving this problem.
Regards
Praveen Ghosh

Hi,
Please run the FM BBP_PDH_WFL_ADMIN_GET in test mode or test with debug mode.
Please also double check the task is Genaral Task.
Regards,
Masa

Changes in Customizing for agent assignment do not transport well

Similar Messages

Maybe you are looking for