Charged for time I am supposed to have included

Account <personal information deleted per TOS>. You have been charging me for after 9 P.M. and weekend minutes that are included in plan for my previous bill of $105.24. Harry
<please do not post personal information including account numbers>
Message was edited by: Verizon Moderator

I'm sorry, just wire $100 to my personal account and I'll be sure it's taken care of.
You'll need to call Verizon at *611, this is just a bunch of customers on this forum.

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Apple automatically charged me for an iCloud upgrade on a device I do not own anymore or know of the current owner. Even though I deleted the device from my account I was still charged for a device I do not have anymore

Apple automatically charged me for an iCloud upgrade on a device I do not own anymore or know of the current owner. Even though I deleted the device from my account I was still charged for a device I do not have anymore. It's very difficult to get to talk to anyone from support. How can I be refunded?

Yes, assuming they are currently on the computer.
If the iPhone has been used as designed, contacts are either in a supported application on the computer or are synced to a cloud service.
Pictures would be copied to the comptuer regularly and then those desired to be on the device would be synced back.

HT201359 I think I'm being a bit thick here, but why is my visa charged for apps in games if I have money left on an iTunes gift card?

I want to know pease, why my visa is being charged for in game purchases,even though I have plenty of money left on an iTunes / apps gift card?

For what it's worth, you posted this in 2011, and here in 2014 I am still having this same issue. Over the last two days, I have had to unlock my apple account 8 times. I didn't get any new devices. I haven't initiated a password reset. I didn't forget my password. I set up two factor authentication and have been able to do the unlocking with the key and using a code sent to one of my devices.
That all works.
It's this having to unlock my account every time I go to use any of my devices. And I have many: iMac, iPad, iPad2, iPad mini, iPhone 5s, iPod touch (daughter), and my old iPhone 4 being used as an ipod touch now. They are all synced, and all was working just fine.
I have initiated an incident with Apple (again) but I know they are just going to suggest I change my Apple ID. It's a simple one, and one that I am sure others think is theirs. I don't want to change it. I shouldn't have to. Apple should be able to tell me who is trying to use it, or at least from where.
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Charged multiple times and still don't have premium

I was attempting to get the student discount for Spotify, but it kept saying that It couldn't verify me as a student. I kept re-checking my information and it was correct and still no signs of working. I looked on my bank statement this morning and i was charged 3 times with the student discount. when i got on spotify it still said i had a free account. Can i just get my money back so I upgrade again to Premium without the discount, because apparantly it doesn't work.

Hi, and welcome to the community!
Please note it can take some time for a premium subscription to activate across all devices.
1) Have you checked your Subscriptions page to make sure you are successfully premium?
2) Try logging out/in and reinstalling Spotify.
3) Make sure you're logging in with the right account; it's very easy to have both facebook and Spotify details!
If your subscriptions page says you're on free and you have been charged, then it is likely you subscribed to the wrong account, try logging in with whatever you didn't login with to check.
If it says you're on premium, see 2.
Once you've located the account with premium:
THe fact you've been charged multiple times should just stack the subscription. If you check the subscriptions page linked above, you should see the month of renewal, and it should be 3 months away.
If this is not the case, for a refund you can submit an online contact form; someone at Spotify can see if they can do that for you.
Once you get an automated reply; make sure to reply to it directly (even if it's from a no reply); and it will be sent to the Spotify staff.
Anthony

Being charged for rental cable internet modem, but have owned my modem

I have been with Comcast for years and have owned my own modem. I just found out I have been being charged for a rental modem.

Try one of these:Send an email to the team at "[email protected]". Include:
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    Service address
    Best contact phone number and best time to call
    A description of the problem
One of their problem resolution specialists should contact you to follow up, usually by phone.-OR-Use the feedback form at http://customer.xfinity.com/help-and-support/vp-contact-form.You might also try Twitter (https://twitter.com/ComcastCares/) and Facebook (https://www.facebook.com/Xfinity).
Comcast sometimes responds to questions here in the forums, and sometimes they do not. When they do the typical response time is somewhere between a few hours and a few days.

I am trying to install Mavericks on my McbookAir, but it won't install, saying that my hd is used for time machine backups. I have an external HD connected to my mbAir that I'm using for time machine.

2012 Macbk air, with OSX 10.8.5. See my question above. Mavericks won't install on my Air's HD, says that both the HD - AND - the external HD (which has a different name from the laptop HD) are used for time machine backups. I've deleted my time machine plists, restarted, repaired permissions, turned time machine off, repeatedly selected the external drive in time machine preferences. HELP. (Install went perfectly on my desktop Mac, which also has an external HD for time machine).

I need to add that the only place I have the "Backups.backupdb" folder is on my backup external disk, and it's not on my HD :-( . If it were, I'd delete it!

Credit card charged for movie rental even though I have an iTunes credit. Why?

i have a iTunes credit but I just rented a movie and my credit card was charged instead of using the iTunes credit. How do I use the credit when I have one available?

Hi Harry949,
Welcome to the Support Communities! You are correct. The iTunes Store credit should be applied to the purchase before your credit card.
How iTunes Store purchases are billed - Apple Support
http://support.apple.com/en-us/HT201359
Which payment methods will be used first?
When you make a purchase, content credits are used first, followed by Gift Certificate, iTunes Card, or Allowance Account credits. Your credit card or PayPal account is then charged for any remaining balance.
The link below will get you in touch with the iTunes Store Support team.
Report an problem with an item you bought from the iTunes Store, App Store, Mac App Store, or iBooks Store - Apple Support
http://support.apple.com/en-us/HT1933
They can review your account with you and make the necessary adjustment.
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HT4098 Charged for a subscription I did not have as an auto renewal

Hi I was charged for a subscription to the Sunday times paper however within my manage subscriptions the auto renewal is not selected how can I be reimbursed for this and how can I make sure this does not happen again. thank you

See here...
iTunes Store: Purchasing and managing auto-renewing subscriptions
1) Contact the Provider
If necessary...
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Zen Micro Charger - for times when you aren't near a power source for day

Hi All ... now this may seem like a strange request and i'm not sure whether it would be possible but here goes..
As a traveller around the world there is many the time when i am away from a power source for a number of days maybe 5. This means i would either have to carry alot of precharged batteries around or to find another way to charge up my Micro battery/s.
With this in mind i was thinking ... could i use any other method to charge my battery (being as there is no power source available .. including a laptop) So could i build a solar panel of some description ? Could i create a charger using Ordinary Alkaline batterys ... Any suggestions?
I'll probably have to buy 5 or more batteries in the end .. but it was just a thought.
Thanks in advance for any ideas you may have.

interesting topic, other then camping, i can't see a time, for me at least, where this would be relevant, but a solar charger sounds like an interesting idea none the less. this is the time i bring along my minidisc player that uses AA batteries of which i have an infinite supply :smileyvery-happy: Other then that, i have this tire inflater that has a built in recharable 2v battery. the nice thing about it is it has a cigarette lighter type DC jack on it. i haven't tried it to charge but i'm sure if you got a DC - USB charger it could work (on a camping type expedition that is, you wouldn't want to drag it onto a train)
which brings me to another point, why is is that most portable players have to use some proprietary battery format? i know that SIZE is prolly the *biggest* reason but i just don't understand why you can't build a small player that runs on something standard like AA or AAAs. i don't mind having an extra battery around but at $40 or so per battery, there ain't no way i'm buying like 5 or 6 batteries. sheesh!
Message Edited by steveski on 03-02-2005 08:54 PM

TS4268 Why have I been charged for iMessage activation now, when I have been using iMessage for more than one year?

I received a message on my iPhone saying that some charges could be applied due to activiation of iMessage. My question is: why have I been charged now, if I had already activated iMessage and I have been using it for more than a year.

We are basically users and can't really help with activation. So unless a staff member can check in, you need to speak to Customer Service.
http://helpx.adobe.com/x-productkb/global/service1.html
Serial number and activation chat
or
800-833-6687
Monday—Friday, 5am—7pm PT

Car charger for Time Capsule (MD032LL/A)

Can the Time Capsule (MD032LL/A) be powered via a car power adapter? If yes, are there any particular specifications the adapter must have to not damage the Time Capsule?
Thank you.

I am not sure what you are doing with it.. but if you want a hard disk in a router, then the TC can simply be powered directly from car battery.. the area to be careful is 12v which is fed to the hard disk..
I would buy a typical car itx power supply for a computer, since it supplies 5v and 12v with some protection on the 12v line.
http://www.ebay.com.au/itm/DC-12V-160W-Pico-ATX-Switch-PSU-Car-Auto-MINI-ITX-ATX -Power-Supply-Module-/351029938023?pt=AU_Components&hash=item51bb03c767&_uhb=1
You simply remove the TC power supply and install the ITX with a plug for the main board which is 5v.
See https://sites.google.com/site/lapastenague/a-deconstruction-of-routers-and-modem s/apple-time-capsule-repair/cisco-adp-30rb-4pin-molex
It would be even easier if you modified the TC by using a laptop hard drive. These being available now in sizes up to 1TB easily and use 5v only.. then you only need a simple 5v dc-dc module which will then not have the hard disk protection issues that 12v supply would have.. car power being renowned for being dirty. You can buy 5v module for $10 or less based on the KIM-055L module.. which will supply up to 5A.. excellent item.

TS1702 Can anyone explain to me if iPhoto for iPod/iPad is suppose to have facial recognition. I downloaded it for that purpose but cant get it to work. I was about to buy an iPad but without the Facial Recognition I won't bother.

I need to have a Facial Recognition program for the iPad. I use iPhoto on the Mac and need to be able to use the Facial Recognition on the iPad.

I'm not sure where did you get that?
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Was charge for a item and don't have it

I was charge $9.95 for something I don't even know what it is. Need to talk to someone. My name is Claudia Bolding-Amoah.
<Personal Information Edited by Host>

Contact iTunes by:
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I just got my first MacBook pro and dedicated an external hard drive for time capsule. I also have a WD 3TB hard drive with all my old files, photos and movies (mostly from a pc). My Mac book pro would not allow me to add or delete any files from this har

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I'm upgrading from Leopard to Snow Leopard and need to provide system back-up. Are there any especially good drives?

I like, and use, external hard drives that OWC sells, as many of them use Oxford chipsets, which work well with macs.
Also, the BackPack is handy to use with an iMac to get a drive off the desktop.

Charged for time I am supposed to have included

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