Child locked phone which is now disabled. I know the code but don't know how to use it to fix the phone.

My child locked my iPhone and it is now disabled. I know the correct code but cant figure a way to use it. The phone says connect to iTunes but when I do that it asks for the code but again, there is no place to input it. I want to avoid a clean wipe.
Any help would be greatly appreciated.
S

Does the link below help?
Forgot passcode for your iPhone, iPad, or iPod touch, or your device is disabled - Apple Support

Similar Messages

My laptop has been stolen (the Baterds) now is wndows protected by password but if they get inside and use firefox with sync the can come a long way. how can i stop that from happening. can I block that laptop from syncing? thx Rick

my laptop has been stolen (the Batserds) now is windows protected by password but if they get inside and use firefox with sync they could come a long way. How can i stop that from happening. Can I block that laptop from syncing? thx Rick

* https://support.mozilla.com/kb/ive-lost-my-phone-how-do-i-deactivate-sync

How can I identify which albums are associated with a specific picture. I used to click on the picture and see the albums but don't know how to do it in 13?

I keep pictures in Albums, specifically by year and then other topic albums. As a result some pictures are in several albums. Sometimes they are assigned in error. I used to be able to click on a picture and see not only the tags but the albums associated with the picture. How can I see which albums are assigned to a picture?

Are you referring to the yellow text box that pops up like this?
If it is those are called tooltips or anchor titles. Cyclosaurus has posted script to block them: removing rollover html detail box: Apple Support Communities.
OT

HT1212 My sons I pod is disabled and he doesn't remember his password. I have the i pod connected to the computer but don't know what to do from here. Please help

help with my questions above

Place the iOS device in Recovery Mode and then connect to your computer and restore via iTunes. The iPod will be erased.
iOS: Wrong passcode results in red disabled screen
If recovery mode does not work try DFU mode.
How to put iPod touch / iPhone into DFU mode « Karthik's scribblings
For how to restore:
iTunes: Restoring iOS software
To restore from backup see:
iOS: How to back up
If you restore from iCloud backup the apps will be automatically downloaded. If you restore from iTunes backup the apps and music have to be in the iTunes library since synced media like apps and music are not included in the backup of the iOS device that iTunes makes.
You can redownload most iTunes purchases by:
Downloading past purchases from the App Store, iBookstore, and iTunes Store
If you previous synced to the computer then you may be able to recovery use of the iPod without erasing the iPod by following the instructions here:
Disabled Recovery-must use syncing computer.

I"ve locked the SIM card on my phone after entering the wrong passcode 3 times. I've got my PUK code but don't know what to do with it

I've locked my SIM card by entering the passcode incorrectly 3 times. Do I need a PUK code and how do I use it?

http://support.apple.com/kb/HT1316

Version 5.0.1 - accidentally chose to remember a digital certificate, now need to "unselect" that option, but don't know how

Using version 5.0.1 to access Bank of America web-based cash reporting. Have 2 different certificates for 2 different accounts. Accidentally left the box to always use this certificate selected, now I can't access the other bank account because I can't switch between the certificates.

I appreciate the replies - have discovered that if i go to the certificate needed for the site, double click on it, then lunch the site, it seems to resolve the error. However, it would be nice if the pop-up box containing the certificates available to use would come back up, without the option to always use this certificate for this site option unchecked.

My iPad calendar has stopped syncing to my iPhone calendar. I didn't change any settings. I have now switched off the iCloud calendar on my iPhone but don't know how to get it back.

I added items to my iPad calendar yesterday but they wouldn't copy into the calendar on my IPhone. I switched both devices off and on again but to no avail. The calendars were all ticked the same. I have now deleted the iCloud calendar from the iPhone but don't know how to get it back.
My Errands app is also not syncing. If I mark something as Done on the iPad, it's not removing them on the iPhone version.

Hi SwimmingMummy,
I have a couple of articles here for you that will help you troubleshoot these issues with Reminders and Calendar:
iCloud: Troubleshooting iCloud Calendar
http://support.apple.com/kb/TS3999
iCloud: Troubleshooting iCloud Reminders and Tasks
http://support.apple.com/kb/TS4000
Thanks for being a part of the Apple Support Communities!
Regards,
Braden

HT1267 My iPhone was stolen so last night I went on cloud & found the general area it was in & put it on lock & called police. Now what? I know were it was last night, but don't know where it is now.

My iPhone was stolen so last night I went on cloud & found the general area it was in & put it on lock & called police. Now what? I know were it was last night, but don't know where it is now.

Not sure what you mean.
Now nothing.
You have called the police. Change your passwords and cancel the service to the phone. Not sure what you are asking.

Help! I just updated my I phone and I now have over 4,000 emails. What happened and how do I delete them?

Help! I just updated my I phone and I now have over 4,000 emails. What happened and how do I delete them?

Aren't they in your iTunes library? If so, sync them back to your phone. If not, redownload them (http://support.apple.com/kb/HT2519).

I have had to re-boot my laptop now itunes says I can only sync with one library, how do I retain everything on my phone?

I have had to re-boot my laptop now itunes says I can only sync with one library, how do I retain everything on my phone?

See Recover your iTunes library from your iPod or iOS device.
tt2

HT204022 I backed my old iphone up to my computer and bought a new iphone. When i backed my new phone up I now I have an icloud photo (from my computer) album that I want to delete from my phone but I do not have the option. Please help.

I backed my old iphone up to my computer and bought a new iphone. When i backed my new phone up I now I have an icloud photo (from my computer) album that I want to delete from my phone but I do not have the option. Please help.

If the album was synced to your phone from your computer, it can only be removed by sycing it off. To do this, deselect the folder on the Photos tab of your iTunes sync settings and sync.

HT4993 Replaced my iphone 5 with new one because my first one the volume buttons stopped working. Now my contact list is all wrong. It's correct on my I pad but don't know how to correct it on my phone. And my email is loading hundreds of old emails,?

Replaced my iphone 5 with new one because my first one the volume buttons stopped working. Now my contact list is all wrong. It's correct on my I pad but don't know how to correct it on my phone. And my email is loading hundreds of old emails,?

If the iPod is defective and not abused Apple will exchange it at no cost under your warranty.
Make an appointment at the Genius Bar of an Apple store.
Apple Retail Store - Genius Bar

Hi my iPhone 4 is stolen, I ve on it Igotya app. It sent me the pic and location of the *******. I don't know what to do next; a question plz does the phone get locked after 3 times of entering wrong password lock, thanks

Hi my iPhone 4 is stolen, I ve on it Igotya app. It sent me the pic and location of the *******. I don't know what to do next; a question plz does the phone get locked after 3 times of entering wrong password lock, thanks

What To Do If Your iDevice Is Lost Or Stolen
If your iPhone, iPod, iPod Touch, or iPad is lost or stolen what do you do? There are things you should do in advance - before you lose it or it's stolen - and some things to do after the fact. Here are some suggestions:
Reporting a lost or stolen Apple product
What-To-Do-When-Iphone-Is-Stolen
Lost or Stolen iPhone? Here’s What to do.
6 Ways to Track and Recover Your Lost/Stolen iPhone
It pays to be proactive by following the advice on using Find My Phone before you lose your device:
Find My iPhone
Setup your iDevice on MobileMe
How To Set Up Free Find Your iPhone (Even on Unsupported Devices

I have a six months old iPhone 5s, it discharges the battery in 1/2 day without extensive use, 5 trips to the Genius Bar to no avail... Frustrated.. Ready to get rid of the phone, very disappointed in apple support!!

I have a six months old iPhone 5s that I use and have to use for work purposes, I have for a approximate battery life of seven or eight hours.
I went to the Genius Bar on five occasions and did not receive substantial help. I was told that I would have some applications crashing in the background but was unable to be told which ones they were. The phone is still on the warranty, but it's Apple tells me that it is not the hardware but my usage. I compared it to some of my colleagues and none of them has a battery problem like I do. I feel like I am left with a product that is not stand up to its specifications, and as a customer being totally left alone with a smart phone that does not even last through a workday. Any suggestions how to get through to Apple with this?? I was always very impressed with Apple's customer service and care up until now, obviously. Now Im ready to jump ship...

Thought it had worked but soon found out it had not.
after further days of trying finally, solved it for me Yesterday.
turned off notifications when locked, and bingo, wow.
i have not turned off iCloud but location services are also off.
best thing to do I found was keep checking your usage, settings, general, usage, and flip down to bottom, if the standby and usage are similar there is a problem, if there is a big difference then all is ok. Just keep turning things off and on until the difference is very apparent.
something on my phone was keeping the phone alive even when turned off, and I think this was the phone repeatedly trying to update continually.
to me this is definitely down to the iOS, my wife has exactly same phone and iOS but hers doesn't have any problem and the battery lasts for days.
the guy at the Genius Bar told me to restore the phone via iTunes, not iCloud. This is because iCloud remembers the exact info from your phone and simply reinstates it when you restore, and this includes the iOS too.
when I get home from holidays that's what I'll do, or wait for iOS 8 in few weeks. But I'm so pleased I finally made it work, I was beginning to think ditch the phone and buy Samsung.
anyway anyone out there please try my final solution and let me know if it works for you?

There's a black and white striped glitch on the left side of my screen on my Macbook Air! Its happened before and has been an easy fix, usually just restart or turn off my computer but don't know what else to do. Is there anything I can try now?

There's a black and white striped glitch on the left side of my screen on my Macbook Air! Its happened before and has been an easy fix, usually just restart or turn off my computer but don't know what else to do. Is there anything I can try now? I wont be able to make it to the Apple store until tomorow and would prefer if there was something I could do that didnt cost money, my computers very new and I really need help.

Hi and welcome to the community! Since you're new please be sure that you have checked out our Discussion guidelines.
I suggest that you try to repair the phone software using PC Companion..
Before repairing your device you may want to backup your information first. Check out this topic for more information on how to.
How to backup?
If the issue should still remain I think that this needs to be examined and fixed at a repair center. For more information about how to submit your phone for repair and where, contact your local support team.
- Official Sony Xperia Support Staff
If you're new to our forums make sure that you have read our Discussion guidelines.
If you want to get in touch with the local support team for your country please visit our contact page.

Child locked phone which is now disabled. I know the code but don't know how to use it to fix the phone.

Similar Messages

Maybe you are looking for