Chinese Enabled Problems (Cont'd)

          Hi !
          I added <jsp:directive.page contentType="text/html; charset=big5"/> inside the page, but it didnot work at all.
          Afterwards I added <%@ page contentType="text/html;charset=big5"%> (JSP 0.9 version), the Chinese Words were shown correctly, but when I included files within the Jsp page, the codes of those files were shown on the web page. (see mppage.jpg)
          This is how I included the files
          <%@include file = "head.jsp" %>
          Does anyone have clues how to solve this problem ?
          Thanks !
          From Allen
          

I'm wondering if they don't really know about it, or if they consider it not to be a problem.
I looked through their support pages, including "Top Support Topics", and there's nothing. They obviously don't consider it a top support issue. Nothing in their "iPhone Troubleshooting Assistant" section either. They never did answer my support query.
Should I just give up? You'd think by now they would have said something if it was a known issue that they were working on. If it's not even mentioned on their support site, then it's obviously not worth their attention.
I feel like an un-valued customer not worth the courtesy of an acknowledgement. It's as if this issue is a figment of our imaginations, as if it doesn't exist at all. What kind of company treats its customers this way?

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