ChromeCast Google Play credit

BestBuy has a $20 Google Play credit for the ChromeCast (1/16/15).
one section of the Best Buy description states:
   "Good for one $20 Google Play credit"
whereas another section states:
   "$20 Google Play Credit
    Enjoy $20 in streaming movies from Google Play when you buy Chromecast."
question i have is whether or not the $20 credit has to be used explicity for a movie or can you use the credit for books, software, etc. from the Google Play store.
if it simply goes into one's Google Wallet than i'm not sure how they could distinguish what type of media (software, books, movies, etc.) the credit is used for.
thinking about getting the ChromeCast but not sure i want to get it if i have to used the credit for movies.
thanks!

Hi there gwa000-
As I understand it, Google does not differentiate their credits between types of media you can purchase through the Google Play service. Essentially what that means is that the $20 should be able to be applied to any media available through Google Play to purchase.
I hope that this helps!
Bill|Senior Social Media Specialist | Best Buy® Corporate
Private Message

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Re: Bought a Chromecast did not receive $20 Google Play credit

Hi, I purchased a Chromecast yesterday, 1/30/15, in store and did not receive the $20 Play credit on the receipt or on my offers page after activating the Chromecast.
I made sure to purchase it before the promotional period ended to get the play credit... Any help would be appreciated!
Thanks,
Eli

Hi there Eli,
I'm sure you were excited to receive a $20 Google Play credit with your Chromecast purchase! It's discouraging to find you may not have received a Google Play credit. Using the email address you registered with the forum, I was able to locate your purchase. As it is my understanding that these codes would have expired on 1/31/15, I am looking into what other options we may have for you, and will reach out to you as soon as I have more information.
Please let me know if you should have any questions!
Sincerely,
Tasha|Social Media Specialist | Best Buy® Corporate
Private Message

Bought a Chromecast did not receive $20 Google Play credit

Bought the ChromeCast w/ the driving incentive for the Google Play $20 credit. I connected the ChromeCast, per instructions to recieve the credit. Have not seen the credit yet. Purchased & set up a couple of weeks ago. Any suggestions for recourse? Thanks much, M.C.
Solved!
Go to Solution.

Hello michaelcip-
Congratulations on the purchase of your Chromecast! Google certainly has a hit on their hands and offering a bonus $20 Google Play credit with it definitely helps sell it as well! I’m sorry to hear about the difficulties that you are having with the credit.
During the time frame you purchased your Chromecast, we were aware that the Google Play credit promotion was not always being added correctly to customer orders. In looking over your order, this seems to be the case with you as well. I have some additional information for you regarding your credit, so I’m going to send you a private message with those details. You can check your private messages by logging into the forum and clicking on the envelope in the upper right hand corner.
Look for that message soon!
Bill|Senior Social Media Specialist | Best Buy® Corporate
Private Message

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If you're a Telstra mobile customer with an Android device, you can now bill your Google Play purchases (such as apps, games, movies, books and even music) to your Telstra account. Or if you're on Telstra Pre-Paid you can pay for your Google Play purchases from your main account balance, providing you have sufficient funds available.
Charge an app to your Telstra bill or pay with your pre-paid recharge credit
You will firstly need to have a registered Google Play account. Then follow the below steps to successfully bill an app, movie, game, book or music to your Telstra account:
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Choose your app, book, movie, music or game
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Click Accept and Buy
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Select Bill my Telstra account
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Confirm your billing details
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Click Accept and Buy Once your payment has been authorised you can then open the app, game, movie, music or book
Note:To purchase via your Pre- Paid account you will need sufficient funds available from your main account balance to cover your purchase. You are not able to use your Bonus Cap Credit to purchase apps, books, movies, games or music.
Things you should know about 'bill my Telstra account
You can set your spend limit to $0 which will grey out the 'Bill my Telstra' account option. You will still be able to pay for items via credit card. You will need to call us on 13 22 00 to set up or change the spend limits.
Your 'Bill my Telstra account' is greyed out because the content that you are about to purchase has exceeded the limit for carrier billing which is set to $100. Please use a credit card to complete your purchase. Alternatively you can increase the per month limit by calling us on 125 111. This can be increased to $500 per month but has to be done in $100 increments. Pre-paid customers have a $500 per month content spend limit.
Your 'Bill my Telstra account' is greyed out when the content that you are about to purchase has exceeded the content spend limit for a one off' app, book, game, music or movie purchase using Bill my Telstra account as a payment option. This limit is set to $100 and can't be increased. If you want to purchase items over this amount you need to use a credit card.
You can set your 'Bill my Telstra account' for Google Play or other BigPond content services spend limit to $0. This will restrict the service from purchasing any app, movie, book, game, music or BigPond content service like AFL Live.
Google Play can identify you as a Telstra customer from your SIM card, so even if you bring your own device (BYO) to Telstra you'll still be able to access Bill my Telstra account.
Bill my Telstra account won't work outside of Australia. You can however use your credit card to purchase apps. Make sure you set up International Roaming before you leave Australia and or take up an International Roaming Data Pack. Pre-Paid customers international roaming is automatically activated.
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Free downloads or credit card transactions will not appear on your bill, only charges using 'Bill my Telstra account' or any chargeable Google play transactions will appear on your bill.
You can check your list of purchases within your Google Play account. An email receipt from Google Play with an Order Number should also be sent to you when you make a purchase. Otherwise you can check your Telstra unbilled data by contacting us on 125 111; you can also view Pre-Paid usage - however, while our systems update regularly, as data is coming in from third parties, you should not necessarily expect data to always appear in our systems on the same day.
Bill my Telstra account for Digital Content Services is only available on devices with a SIM (e.g. not T-Hub), so you should have PIN security set. You also have the option of setting Google Play to request a log in for every purchase attempt.
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You need to contact the app developer first, which can be done via email within the App. If the app doesn't work for your Android device they are obliged to agree to refund the money. If they do agree to a refund, a process between the app developer, Google and Telstra will be triggered.
If the app developer rejects your request, you can contact Telstra directly by calling the customer care number on your Telstra bill and we will discuss options to refund your money. However, you must first contact the developer and provide proof they have rejected the claim.
Telstra processes refunds from Google weekly. If a refund was requested within a week of the customer's bill cycle, it may not appear until next month's bill cycle.
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Re: Google Play and Bill my Telstra account
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I have a itunes account but i would like to transfer my app purchases onto my google play?

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Verizon google play carrier billing disappeared from phone, also

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>> Duplicate post removed to comply with Verizon Wireless Terms of Service. See Verizon google play carrier billing disappeared from phone <<
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Re: Google Play and Bill my Telstra account
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