Circular arrow on one of my email accounts goes around and around for 5 minutes or more and then popup says mail is going to quit. Nothing has come into this account for several weeks.

The circular arrow on one of my email accounts (I have three, and this is one of two googlemail accounts) goes around and around for 5 minutes or more with nothing happening and then a pop up says mail is going to quit - report to apple. Nothing has gone into this account for several weeks, and this is my 'business account'.

Hi Stewart,
Safe Boot from the HD, (holding Shift key down at bootup), it will try to repair your Disk Directory while the spinning radian is happening, so let it go, run Disk Utility in Applications>Utilities, then highlight your drive, click on Repair Permissions, then move these folder & file to the Desktop.
Move this Folder to the Desktop...
/Users/YourUserName/Library/Caches/Mail/
Move this file to the Desktop...
/Users/YourUserName/Library/Mail/Envelope Index
Reboot.
If that doesn't help & you can afford to redo any Mail Rules...
Trash these files...
/Users/YourUserName/Library/Mail/... MessageRules.plist and MessageRules.plist.backup
Then if need be with the backup, Import emlx to mbox, See if this helps...
http://www.cosmicsoft.net/emlxconvert.html

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When I send an email the rely comes into another account in my apple email. How do I set it so that my email comes to the correct address?

When I send an email the rely comes into another account in my apple email. How do I set it so that my email comes to the correct address?

Hi Sunny C,
Welcome to the Support Communities! The "From" field should be showing by default, but you can check or change your settings for Mail with the instructions below:
Mail (Yosemite): Set Mail preferences
http://support.apple.com/kb/PH19178
In the Composing pane, you can set the email account that you want to send new messages from.
Also, check the View command on the Menu bar. View > Message Attributes should have a checkmark beside the "From" field.
Cheers,
Judy

Someone has hacked into my account and sending emails (iCloud) pretending to be me. I've changed my icloud password. Do i need to do anything elase?

Someone has hacked into my account and sending emails (iCloud) pretending to be me. I've changed my icloud password. Do i need to do anything else?

You should consider enabling two-factor verification on your Apple ID, to further protect it. Without doing that, it's entirely possible that a hacker who gains access to your account in the future could take control of your Apple ID away from you entirely.
You also should consider whether any confidential information might be stored in iCloud. If you have made the mistake of putting a list of passwords in the Notes app, for example, that list should be considered compromised, and all passwords should be changed (and removed from the Notes app).
If you used the same password as your old iCloud password for other accounts, you need to change the password on all those accounts.
You should also alert your contacts that your e-mail was compromised, so that they are cautious about trusting any attachments supposedly coming from you. Keep in mind that the spammer can continue to "spoof" your e-mail address on the From line of new e-mail messages, even without access to your e-mail account.

Why does my android message me that someone has logged into my account? how do I make it stop.

Don't know what I pressed but everytime I log in to Firefox (which is about 100 times a day) My phone gives me a message
that someone has logged into my account. Make it stop.

Hi arsthegreat:
I don't understand what happened. Clarification please:
# What do you mean by "log in to Firefox". Do you mean login to your Firefox account? or do you mean log in to some other site. If it's not a Firefox account than it's probably not a Firefox issue.
# What do you mean by "My phone gives me a message that someone has logged into my account.". Do you mean text message? or an email? or someting else
# Any further info on what version of Firefox, what version of Android and what you did, what happened, what you expected would be super helpful.
Cheers!
....Roland

I want to manage my pdf conversion to word account, but when I click on manage I get an error message saying Heading too Large. How do I get into manage

I want to manage my pdf conversion to word account, but when I click on manage I get an error message saying Heading too Large. How do I get into manage

Hi,
May i know which service you are using?
Would it be possible for you to send me the screenshot of the error?
Regards,
Florence

I have somehow forgotten my itunes password and when i try to enter my birthday info to answer the security questions it says it cannot find a match? I have had this account for 4 years and unfortunately the email account itunes has is now defunct

I have forgotten my itunes account info.....When i have tried to answer the security questions to get access I enter my birthdate and the system says it doesnt match and please check my personal info and re-enter? The email account itunes has is no longer accessible so i am really wondering what to do? i had to make a whole new apple id just to post a question on here....any help would be greatly appreciated!

From a Kappy post
The Three Best Alternatives for Security Questions and Rescue Mail
1. Use Apple's Express Lane.
Go to https://expresslane.apple.com ; click 'See all products and services' at the
bottom of the page. In the next page click 'More Products and Services, then
'Apple ID'. In the next page select 'Other Apple ID Topics' then 'Forgotten Apple
ID security questions' and click 'Continue'. Please be patient waiting for the return
phone call. It will come in time depending on how heavily the servers are being hit.
2. Call Apple Support in your country: Customer Service: Contact Apple support.
3. Rescue email address and how to reset Apple ID security questions.
A substitute for using the security questions is to use 2-step verification:
Two-step verification FAQ Get answers to frequently asked questions about two-step verification for Apple ID.

Can't locate email content? All of a sudden my email content has disappeared from inside MacMail? The actual emails are coming through but I am unable to view them as the area is just left blank! Nothing has been done to have changed this?

Can't locate email content? All of a sudden my email content has disappeared from inside MacMail? The actual emails are coming through but I am unable to view them in the content area! Nothing has been done to have changed this?

Please read this whole message before doing anything.
This procedure is a test, not a solution. Don’t be disappointed when you find that nothing has changed after you complete it.
Step 1
The purpose of this step is to determine whether the problem is localized to your user account.
Enable guest logins* and log in as Guest. Don't use the Safari-only “Guest User” login created by “Find My Mac.”
While logged in as Guest, you won’t have access to any of your documents or settings. Applications will behave as if you were running them for the first time. Don’t be alarmed by this behavior; it’s normal. If you need any passwords or other personal data in order to complete the test, memorize, print, or write them down before you begin.
Test while logged in as Guest. Same problem?
After testing, log out of the guest account and, in your own account, disable it if you wish. Any files you created in the guest account will be deleted automatically when you log out of it.
*Note: If you’ve activated “Find My Mac” or FileVault, then you can’t enable the Guest account. The “Guest User” login created by “Find My Mac” is not the same. Create a new account in which to test, and delete it, including its home folder, after testing.
Step 2
The purpose of this step is to determine whether the problem is caused by third-party system modifications that load automatically at startup or login, by a peripheral device, by a font conflict, or by corruption of the file system or of certain system caches.
Please take this step regardless of the results of Step 1.
Disconnect all wired peripherals except those needed for the test, and remove all aftermarket expansion cards, if applicable. Start up in safe mode and log in to the account with the problem. You must hold down the shift key twice: once when you turn on the computer, and again when you log in.
Note: If FileVault is enabled, or if a firmware password is set, or if the startup volume is a software RAID, you can’t do this. Ask for further instructions.
Safe mode is much slower to start up and run than normal, with limited graphics performance, and some things won’t work at all, including sound output and Wi-Fi on certain models. The next normal startup may also be somewhat slow.
The login screen appears even if you usually log in automatically. You must know your login password in order to log in. If you’ve forgotten the password, you will need to reset it before you begin.
Test while in safe mode. Same problem?
After testing, restart as usual (not in safe mode) and verify that you still have the problem. Post the results of Steps 1 and 2.

Hi, i am trying to download an ap and it is saying my sercity questions answers are wrong, it has now locked my apple id and wont let me use it. It is saying it is going to send the reset for the passwords to my email adress.

Hi, i was using my iphone 4 and i was trying to download an app. It was saying i needed a sercity question. I tryed to remember the answers to the questions but i forgot. It was saying it was going to send the correct answers to my email. But the email it has typed in i have never seen before in my life. So i was wondering what to do. It has now locked my apple id and wont let me use it.

That's not a good sign if it said it was going to send it to an email address you've never heard of. Contact iTunes Support and let them know this: http://apple.com/support/itunes/contact/

Getting junk **** mail on iCloud .me .. Can I erase this account

Erase me account

This is a user to user forum.
No one here can do anything about your account.
Allan

My iMac won't load email email until after I have been on it 10 minutes or more. The carrier says it is not them it it my computer. Help please.

My iMac computer won't load my email from the local carrier until I have been on the computer at least 10 minutes. They say it is not them. It is Apple. Any suggestions? Thanks!

First of all, rule out a network problem:
Run a speed test via Safari. You can use http://www.speedtest.net
In order for your emails to load within a few seconds, you'll need an internet connection of 1MB p/s or faster. Anything slower than that may cause the connection to the email server to time out.
If your connection checks out, try setting up your email address in a new user account. Sign out, and then sign into Guest. Set up your email there. If it's still slow, then you'll need to test on another computer.
Testing on a Phone or Tablet won't give accurate results, as they use different methods of accessing your email server.
If after tesitng on another computer, the connection is slow, make a back up of your emails and as your provider to clear your inbox on the server end. This will remove emails from your inbox if it's an IMAP account, or they won't be downloadable if it's a POP account.
After they've confirmed that's been done, try sending yourself a test email. Monitor the reaction time.
If all else fails, yell at your ISP

Why does email hesitate for a minute or more and then come in normally?

When I click "get mail" it does not come right in. It will take sometimes up to 90 seconds before the first email comes in but then they will all come in at a normal speed. I have high speed cable internet and operate Windows XP with service pack 3. I have cleaned up all the RAM eating programs and done some house cleaning but the problems remains.

I always get worried when I hear of issues with clicking get mail.
When you start Thunderbird it gets mail, then it does it on a timed basis for all accounts. Then someone comes along and says if takes XX second for a get mail to initiate.
My first question is always, why are you clicking get mail? Other than the rare occasion your waiting for a password reset mail etc it servers almost no purpose. and then I tend to use web mail as it updates just a bit faster.
When you click get mail, Thunderbird must lookup the site in DNS, contact the site, offer up your credentials, log in, check the capability of the mail server, ask for your mail and wait for the server to respond at each point.
Lots of load on the server and you see delays in each response. Lots of time spent inspecting the mail as it arrives you see delays in delivery. Anti virus wants to lookup the credentials of the server in it's phishing and other databases, more delays. Got security software from your bank? it is probably fighting with other security software and slowing things down.
Boot you machine into safe mode as that disables most of the rubbish security stuff and try getting mail in that state. Then try starting Thunderbird with add-ons disabled from it's help menu (alt+H) while still in Windows safe mode and see if that is faster.
If safe mode alone is fast, look at the software you have installed. If Thunderbird add-ons disabled is faster you have an add-on that is the cause.
My observation is most DNS lookups are slow, most connection

H E L P!!! Firefox crashes when I try to open..even in safe mode.Have sent several reports to Firefox,(which they said they would read report and FIX problem),but nothing has been done.This has been going on for 4 days.H E L P ! ! !

When I click on Firefox Icon to open browser a window opens that says..Firefox has had a problem and has crashed.It says a report will be sent to Mozilla and problem will be fixed when Firefox is closed,(It never opened),I click on close Firefox and it says a report is being sent.Then a few seconds later it says...Report successfully sent and closes.It also asked if I want Mozilla to contact me about this report,I checked yes and have recieved nothing.I WANT MY FIREFOX..This has been going on for since Nov.30th.

Create a new profile as a test to check if your current profile is causing the problems.
See "Basic Troubleshooting: Make a new profile":
* https://support.mozilla.com/kb/Basic+Troubleshooting#w_8-make-a-new-profile
There may be extensions and plugins installed by default in a new profile, so check that in "Tools > Add-ons > Extensions & Plugins" in case there are still problems.
If that new profile works then you can transfer some files from the old profile to that new profile, but be careful not to copy corrupted files.
See:
* http://kb.mozillazine.org/Transferring_data_to_a_new_profile_-_Firefox
See:
* http://kb.mozillazine.org/Firefox_crashes
* https://support.mozilla.com/kb/Firefox+crashes
* https://support.mozilla.com/en-US/kb/latest-firefox-issues
If you have submitted Breakpad crash reports then post the IDs of one or more Breakpad crash reports (bp-xxxxxxxx-xxxxxxxxx-xxxx-xxxxxxxxxxxx). You can find the IDs of the submitted crash reports on the about:crashes page. You can open the about:crashes page via the location bar, like you open a website.
See:
* http://kb.mozillazine.org/Breakpad (Mozilla Crash Reporter)
* https://support.mozilla.com/kb/Mozilla+Crash+Reporter
* https://developer.mozilla.org/en/How_to_get_a_stacktrace_for_a_bug_report
<br>
Firefox 8
* getfirefox.com

I have $10.60 in my ITunes account. Wanted to buy a book fo $9.99 but it says I don't have enough. Not sure why this is happening...is there tax on the books?

I have $10.60 in my ITunes account. I tried to download a bok for $9.99 but keep getting the message that I have insufficient funds for purchase and am redirected to the billing page. Not sure why this is happening....is there tax on the books?

Yes, there is applicable tax charged on all purchases.

I just got my Apple TV, and when i try to sign in with my Apple Id, It says "unable to sign into this account, or the password is incorrect." The password I am entering is correct, I have tried it of other devices. How can i fix it?

HELP ME!!!!!

Check if you have set the correct language and country in your Apple TV. Maybe you are trying to connect to the wrong iTunes store.

HT1414 In syncing my iphone to my itunes account, it proceeds fine until step 6/6 music. Then there is a message that I tunes software has stopped working. This has happened multiple times. I am on a windows 7 Dell laptop. Thank you.

I keep getting the same error message when syncing my iphone in itunes with my windows 7 Dell laptop: The software has stopped working and will be shut down. Can anyone help?

Hey preachit,
It sounds like we are running into issues with the iTunes software connecting to your device. If possible, lets try plugging your iPhone 5 in with a different cable. Also, try plugging it in to a different USB port on your computer:
iOS: Troubleshooting USB connection
http://support.apple.com/kb/TS1286
We may need to isolate the issue down to the iPhone or the current installation of iTunes. If the above steps have not resolved your issue, remove and reinstall iTunes:
Removing and Reinstalling iTunes, QuickTime, and other software components for Windows XP
http://support.apple.com/kb/HT1925
Thanks,
Matt M.

Circular arrow on one of my email accounts goes around and around for 5 minutes or more and then popup says mail is going to quit. Nothing has come into this account for several weeks.

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