HT1414 In syncing my iphone to my itunes account, it proceeds fine until step 6/6 music. Then there is a message that I tunes software has stopped working. This has happened multiple times. I am on a windows 7 Dell laptop. Thank you.

I keep getting the same error message when syncing my iphone in itunes with my windows 7 Dell laptop: The software has stopped working and will be shut down. Can anyone help?

Hey preachit,
It sounds like we are running into issues with the iTunes software connecting to your device. If possible, lets try plugging your iPhone 5 in with a different cable. Also, try plugging it in to a different USB port on your computer:
iOS: Troubleshooting USB connection
http://support.apple.com/kb/TS1286
We may need to isolate the issue down to the iPhone or the current installation of iTunes. If the above steps have not resolved your issue, remove and reinstall iTunes:
Removing and Reinstalling iTunes, QuickTime, and other software components for Windows XP
http://support.apple.com/kb/HT1925
Thanks,
Matt M.

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TS2529 Im am using Windows 7 ,I log onto to itunes and connect my Iphone.When my iphone tries to sync it gives an error message "itunes has stopped working" - this only happens when i connect my iphone and it tries to sync - help please

Im am using Windows 7 ,I log onto to itunes and connect my Iphone.When my iphone tries to sync it gives an error message "itunes has stopped working" - this only happens when i connect my iphone and it tries to sync - help please

Many thanks.
With those symptoms, I'd try the following document:
Apple software on Windows: May see performance issues and blank iTunes Store
(If there's a SpeedBit LSP showing up in Autoruns, it's usually best to just uninstall your SpeedBit Video Accelerator.)

HT1918 Trying to set up an Apple ID and iTunes accout everything is fine until I enter payment info then I get a message saying seek assistance apple support? Tried bank cards, iTunes gift cards and an American Express gift card? Help please!!!

Trying to set up an Apple ID and iTunes accout everything is fine until I enter payment info then I get a message saying seek assistance apple support? Tried bank cards, iTunes gift cards and an American Express gift card? Help please!!!

Click here and request assistance. That message means to contact the iTunes Store staff and not to post in these boards.
(95634)

I have an iPhone sync'd to my iTunes. My boyfriend has his own iPhone with his iTunes account set up within it. We want to sync his iPhone to my iTunes account on the PC but we wnt to retain everything from both phones and the iTunes account. Help?!?!

I have an iPhone sync'd to my iTunes. My boyfriend has his own iPhone with his iTunes account set up within it. We want to sync his iPhone to my iTunes account on the PC but we want to retain everything from both phones and the iTunes account. Is this possible? Help!

zoe1713 wrote:
Is this possible?
No. If you connect his phone to your iTunes account/computer, ALL iTunes content on his phone will be erased. By design, iPhone syncs or manually manages iTunes content with ONE computer at a time.

Cannot sync my iphone to my itunes account on the computer. I get the message: iTunes could not connect to the iTunes store An unknown error occured (-3212). Make sure your network connection is active and try again.

I cannot sync my iphone to my itunes account on the computer. I get the following message: " iTunes could not connect to the iTunes store. An unknown error occured (-3212). Make sure our network connection is active and try again." Has anyone else had this problem?

Did you find a resolution as I'm having same problem?

I'm trying to sync my iPhone with my iTunes account, but they are on two different emails, help!

I'm trying to sync my iPhone with my iTunes account, but they are on two different emails, help!

I really don't know what this means.
What do you mean "when I try to change the email on my itunes"?
Where on itunes are you changing an e-mail? and for what reason?
Not sure at all what you are trying to do an it seems that you are confusing e-mail, itunes accoutns and libraries.
Please explain exactly what you are trying to accomplish.
You have music on your computer? You want that music on your iphone?

While syncing my I phone it gets to step six "optimizing " and gets almost to the end and I get a message that itunes has stopped working and has to close. it get to like 1074 of 1138 items to optimize when iTunes quits. Any suggestions on how to fix this

While syncing my I phone it gets to step six "optimizing " and gets almost to the end and I get a message that itunes has stopped working and has to close. It get to like 1074 of 1138 items to optimize when iTunes quits. Any suggestions on how to fix this?

Same problem here! Moreover, for some reason, the pictures in my iPhone 3GS somehow have been divided into 2 folders, Photos and Medialibrary. And when I open iPhone as a folder through the explorer I can see only the Photos folder, but cannot see the Medialibrary folder which stores the photos taken before updating/upgrading the iPhone and getting separated folders!!! What the hack with all of this?!!! When I connect iPhone to PC it automatically opens iTunes and starts syncronizing it, but at the process of OPTIMIZING the photos (and according to the number of photos it shows, I see that it tries to syncronize that invisible Medialibrary folder) the process suddenly stops and error message pops out Tried the sync test, tried the button DEBUG in that pop out message, but NOTHING HELPS!!! Also, when I open the Medialibrary in my iPhone, the screen get sblack all through scrolling it down, only the video clips are shown there... >.<
So, could you, apple developers, please, explain WHAT THIS PROBLEM IS ABOUT?!!!!!! FIX IT! I am getting ****** of to spend hours at the computer and reading those lame advises which do not help at all! I have my own things to do except reading your support websites. And I payed for the product ready to use, but not a halfproduct which problems should further be solved somehow by users..

I'm getting an error starting Photoshop CS4. Error number 148.3 Licensing for this product has stopped working. I rebooted several times to no avail. Still get the same error message everytime I try to start Photoshop. I'm using Windows 7 -- 64 bit

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TS1814 I am trying to update my Iphone 3 and when i get to the activation step after a few minutes it shows a message that says " Your iPhone could not be activated because the activation server is temporarily unavailable. Try conenecting your iPhone to i

I am trying to update my Iphone 3 and when i get to the activation step after a few minutes it shows a message that says " Your iPhone could not be activated because the activation server is temporarily unavailable. Try conenecting your iPhone to iTunes to activate it, or try again in a couple of minutes.
If the problem persist, contact apple support at apple.com/support
I been trying for a few times now and I keep getting the same message. How can i fix it? now my phone doesnt work.

These are the steps mentioned in the article iPhone: Troubleshooting activation issues
Perform the following steps if you receive one of the messages above:
Restart the iPhone.
Try another means of reaching the activation server and attempt to activate.
Try connecting to a known-good Wi-Fi network if you're unable to activate using a cellular data connection.
Try connecting to iTunes if you're unable to activate using Wi-Fi.
Restore the iPhone.
If you receive an alert message when you attempt to activate your iPhone, try to place the iPhone in recovery mode and perform a restore. If you're still unable to complete the setup assistant due to an activation error, contact Apple for assistance.

ITunes has stopped working and has to close message on Win 7

When I plug my phone into the computer iTunes starts to open and then I get an error message that states iTunes has stopped working and has to close. This seems to only happen while at work and not at home

For general advice see Troubleshooting issues with iTunes for Windows updates.
The steps in the second box are a guide to removing everything related to iTunes and then rebuilding it which is often a good starting point unless the symptoms indicate a more specific approach. Review the other boxes and the list of support documents further down the page in case one of them applies.
The further information area has direct links to the current and recent builds in case you have problems downloading, need to revert to an older version or want to try the iTunes for Windows (64-bit - for older video cards) release as a workaround for installation or performance issues, or compatibility with QuickTime or third party software.
Your library should be unaffected by these steps but there also links to backup and recovery advice should it be needed.
tt2

When I launch PH in CC, I get a window that pops up saying, PS has stopped working, this it shuts down. Is there a fix.

When I launch PH in CC, I get a window that pops up saying, PS has stopped working, this it shuts down. Is there a fix.

These questions below may be for a different product... but the KIND of information you need to supply is the same, for the products you use
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Hello, I have $15 credit on my itunes account and would like to send a gift (music) to my girlfriend, but everytime that I click on "send a gift" is asking me "a method of payment is required to buy an itunes gift". please help

Hello, I have $15 credit on my itunes account and would like to send a gift (music) to my girlfriend, but everytime that I click on "send a gift" is asking me "a method of payment is required to buy an itunes gift". I want to use my credit, not my card. Please help

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Can I sync 2 iPhones to one itunes account but have seperate yahoo contacts

We have 2 iPhones and want to be able to share the same itunes account which doesn't seem to be a problem. However we can't seem to have separate yahoo contacts synced with the two separate phones. It wants to keep putting my wife's contacts on my phone or vice a versa. Now our Yahoo contacts are all mucked up. Any help would be appreciated. I can't believe we can't do this.

You can sync many devices to one itunes account. I, for instance, have two ipods and an iphone on one account. They all have different setting and contents, but still only sync to one itunes account.
Yes you and your wife can use one itunes account.

Can I sync 2 iphones to one itunes account?

My wife's iphone arrived before mine. We only have one itunes account so far, mine. Will I have to open an Itunes account for her or can I use mine for both phones?

You can sync many devices to one itunes account. I, for instance, have two ipods and an iphone on one account. They all have different setting and contents, but still only sync to one itunes account.
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HT1831 My husband has synced his phone to my itunes account and I have lost all of my music. However, all of my music is still on my Ipod touch and I would like to sync the musis FROM my Ipod touch to my computer and then to my phone. Please help.

My husband has synced his new iphone to my itunes account and consequently I've lost all of my itunes music files. However I have them all on my ipod touch and would like to know how I can sync the music library from my ipod touch to my computer and thus back on my iphone.

iTunes purchases by:
iTunes Store: Transferring purchases from your iOS device or iPod to a computer
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newer copy

HT1414 In syncing my iphone to my itunes account, it proceeds fine until step 6/6 music. Then there is a message that I tunes software has stopped working. This has happened multiple times. I am on a windows 7 Dell laptop. Thank you.

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