Cisco CWMS Mail settings admin@ WebEx-site-URL

A Hi all,
I am having issues sending out email.
Taken from CWMS administration guide:
Step 5
#If displayed, enter the Username and Password credentials for the system to access your corporate mail server.Emails from the system are sent by admin@<WebEx-site-URL>. Ensure that the mail server can recognize this user.
Is there anyways to use other username instead of admin?
Reason being [email protected] is currently being used by our company and it is also a mailing list mail address
Any help greatly appreciated.

Hello Srdjan,
thanks for your reply and sorry for the delay.
above is the screenshot of nslookup output.
Virtual Machine who hosts webex server:
Host name: webexadmin.bsb.com.cn IP addr: 18.2.0.5
Webex admin URL: webexsuper.bsb.com.cn | IP addr: 18.2.0.7
Webex site URL: webexweb.bsb.com.cn | IP addr: 18.2.0.7
After they re-add all related hostname&IP mapping (EXSi server, vcenter, webex VM, webex Admin&Site URL) to the DNS server (11.4.0.8), webex site URL is now accessible, the page which asks me to input user ID & password to login.
However, when we input the webex site URL (webexweb.bsb.com.cn) in Browser, we are automatically redirected to webexadmin.bsb.com.cn (host name of the virtual machine that hosts the webex), is that expected behaviors for webex site URL?
Besides, we are now planning to change the mail server on webex, but we found that it did not allow us to input IP address of mail server, only FQDN name of mail server is valid for input. Is that a bug ? Why it does not allow us to input IP address for mail server?
I will update you with the specific verson of my webex server soon.
Thanks a lot for your reply.
Kind Regards.
Tian Yan

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Here are a similar articles for your reference:
http://social.technet.microsoft.com/Forums/sharepoint/en-US/f0605f59-0baa-49c9-854e-0fb369a9e5a0/cant-seem-to-get-emails-to-send-in-sharepoint
http://alpesh.nakars.com/blog/sharepoint-outgoing-email-issue/
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