Cisco ip communicator 2.1 can't display idle url?

dear sir,
You got any idea with the subject mentioned? It can only display the idle url for only 1 laptop with the same version of ip communicator but not the rest?
thanks.

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Hi Neil,
This should get you started;
In the Idle field, enter the path http://IP_address_of_CallManager/CCMCIP/filename.xml.
Idle URL
URL of an XML service that the phone displays when the phone has not been used for the time specified in the Idle URL Time option. For example, you could use the Idle URL option and the Idle URL Timer option to display a stock quote or a calendar on the LCD screen when the phone has not been used for 5 minutes.
Idle URL Time
Number of seconds that the phone has not been used and no feature menu is open before the XML service specified in the Idle URL option is activated.
From this doc;
http://www.cisco.com/en/US/products/hw/phones/ps379/products_administration_guide_chapter09186a00801d66b9.html#wp1091533
The Idle URL can be configured with one of these two methods:
Method 1:
Choose System > Enterprise Parameters so that the change is propagated to all of the phones from the Cisco CallManager Administration page.
In the URL Idle field, enter http://IP_address_of_CallManager/CCMCIP/filename.xml.
In the URL Idle Time field, enter any positive value in seconds.
The image appears on the window of the IP phone after the specified seconds, either after boot up or after it is idle for that long.
Update the settings and reset the IP phones.
Method 2:
Choose Device > Phone under the Cisco IP Phone configuration so that only this phone displays the graphics from the Cisco CallManager Administrator page.
Choose the phone on which you want to put the display.
In the Idle field, enter the path http://IP_address_of_CallManager/CCMCIP/filename.xml.
In the Idle Timer field, enter any positive value in seconds.
The image appears on the window of the IP phone after the specified seconds, either after boot up or after it is idle for that long.
Update the settings and reset the Cisco IP Phone.
Note: The pixels on the Cisco IP Phone are larger in size than those on a PC. Therefore, some of the pictures do not have a good resolution. The phone is not designed to emulate a web page.
Note: You can use the Idle URL in order to display distribution information such as weather forecast on the IP Phone LCD screen. From the CallManager administration window, choose System > Enterprise Parameters, then populate the fields URL Idle and URL Idle Time with the file which contains the information to be displayed and the idle time during which the information is displayed respectively. The file type that you populate in the URL Idle Parameter can be a script (.asp), or an XML file. When the phone is idle for the time specified in the URL Idle Time Parameter, the IP phone does an HTTP GET for the URL that you put in the URL Idle field.
From this excellent doc;
Creating Idle URL Using Graphics on Cisco IP Phone
http://www.cisco.com/en/US/products/sw/voicesw/ps556/products_tech_note09186a00801c0764.shtml#topic4
Hope this helps!
Rob

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dear sir,
The idle url logo can only be displayed in proper condition on 1 laptop but not all the laptop with same cisco ip communicator version. The CCM is version 4.1(3)sr5d with 1 publisher and 2 subscriber. All the laptop is running windows vista . Any idea? Please advise.
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Hi,
When you say 'logo' what do you mean?
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OR
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Hello Robert,
Apologies for a delayed response, some days get very hectic.
In CallManager, we only define the SRST reference, and CUCM version and SRST version are independent of each other.
The only thing, which is related and will change with CUCM upgrade is Phone F/w version.
http://www.cisco.com/en/US/docs/voice_ip_comm/cucm/compat/ccmcompmatr1.pdf
You may just want to check your, phone f/w compatibility with the SRST version running on your ISR G1 Gateways:
http://www.cisco.com/en/US/products/sw/voicesw/ps2169/products_device_support_tables_list.html
For Example: SRST version 7.1
http://www.cisco.com/en/US/prod/collateral/voicesw/ps6788/vcallcon/ps2169/data_sheet_c78-520521.html
You may want to do some lab testing with CUCM 9.1 and an SRST supported f/w on your phones.
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Derrick,
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Hi Maheshwar,
Thank you for your query. Please find my response below:
1> Do we support recording with HCS environment and which 3rd party vendors are validated with HCS based call control 10.1.1?
Answer: Whether you use a standalone UCM cluster, UCCE or HCS, call recording would be supported across the board in the same manner.
Please refer to the following link:
http://www.cisco.com/c/en/us/td/docs/voice_ip_comm/cust_contact/contact_center/hcs-cc/10_0_1/Install_and_Config/CHCS_BK_ICC270D0_00_installing-and-configuring-cisco-hcs/CHCS_BK_ICC270D0_00_installing-and-configuring-cisco-hcs_chapter_011.html#CHCS_RF_T1105284_00
Option
Notes
Recording
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With respect to which 3rd party vendors have been validated, marketplace.cisco.com is a good place to crosscheck this info. You will find a Cisco Compatible Logo against the partners listed there. The logo is used to signify that the PARTNER product has undergone technical interoperability testing with the Cisco product specified. The interoperability testing is conducted by a third party laboratory based on testing criteria set forth by Cisco. PARTNER is solely responsible for the support and warranty of its product. Placement of the PARTNER product or information pertaining thereto, on the Cisco Marketplace website does not constitute an offer to sell the PARTNER product in any way. For further information on the PARTNER products, please visit the PARTNER company website.
Please refer to the following link and use the search field under Collaboration Technology:
https://marketplace.cisco.com/catalog/search?utf8=%E2%9C%93&search[q]=&search[technology_category_ids]=23%2C24%2C197%2C1940%2C1941%2C1921%2C1576%2C1897%2C1983%2C2418%2C26%2C198%2C1904&search[order]=tier&per_page=20&_=1421663854257&ts=1421663855441
2> Which end points are supported for recording via HCS call control?
Answer: The following link should help clarify this:
http://solutionpartner.cisco.com/web/sip/wiki/-/wiki/Main/Unified+CM+Silent+Monitoring+Recording+Supported+Device+Matrix
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Harmit Singh.

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