Cisco Network Assistant restore problem

Hi,
Recently been using Cisco Network Assistant 5.4 to back up the configuration of my Catalyst 3500XL switches.  However, yesterday for the first time I tried using the Maintenance/Configuration Archive Restore function to load the configuratin on a factory default switch.    The restore went well, and I can see my settings in running-config.    But as soon as the config loaded and the switch reset was done, all of the FastEthernet ports were not working.   Resetting the switch to factory default does restore the ports.   Tried this Resore on a second switch and the same thing happened.   The port status show as "FastEthernet0/1 is down, link protocol is down".   This port is enabled in the configuration.     I can't see any reason for the ports to drop out after reloading the configuration.....  can anyone point me in the right direction?
Thanks,
Allen

figured out what the problem was.  The laptop I was using to program the Cisco switches had been used the previous week to program some PLCs, so the laptop ethenet port was set to 10MBs/Half Duplex.   The running-config of the switches has "speed 100, duplex full" set for all the ports.  So before the configuration was loaded, the ethernet port connections worked, I didn't notice I was connecting at 10/Half.  Once the Restore was done, it would drop all connections like the laptop trying to connect at 10MBs.  So all the ports 'appeared' to be dead, when they were just waiting for a 100MBs connection.   

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    Every once in a while the wireless access to the Access-Point fails and the following error is showed in the Cisco Network Assistant.
    ERROR: The MAC address filter 700 used for association access was not created by the web interface and cannot be displayed.
    also
    WARNING: Filter 700 was configured on interface Dot11radio 0.170 using CLI. It must be cleared via CLI to ensure proper operation of the web interface.
    The Network Admin does not use CLI but this problem keeps coming. To fix this problem I had cleared the access-list 700 via CLI and created a new access-list 700 via Cisco Network Assistant. Adding all the MAC's each time the network goes down is a cumbersome process. Is there a solution for this?
    Thanks in advance
    error snapshot attached.

    I have some site admins that use CNA.  I just upgraded their LAN to 3560v2 switches running 12.2(58)SE2 and had them upgrade their CNA software to CNA 5.7(6).  They reported the same error.
    I think you clearly indentified the problem.  At one time the IOS command parser accepted both "show mac-address" and "show mac address".  At some point IOS stopped accepting the older "show mac-address" format, and CNA is still issuing this command regardless of the IOS version it is trying to manage.

  • Cisco Network Assistant 5.5 and WS-X4013+10GE

    I have installed CNA 5.5 and it works fine with most of the devices, including catalyst 4500 series with different supervisors (WS-X4013+, WS-X4013+TS, WS-X45 SUP6-E).
    It can also detect supervisor WS-X4013+10GE, but CNA failed to show this device in Front Panel View. Is there anything I have to do to make the devices with Supervisor WS-X4013+10GE to be shown in Front Panel View?
    WS-X4013+10GE are in either 4503 or 4506 chassis, running IOS version 12.2(31)SGA or 12.2(40)SG.
    Please give some hints, thanks.
    Rgds,
    Sunny

    I  downloaded Cisco Network Assistant 5.5, everytime when I try to run
    I get error message "Could not creat Java virtual Machine' any idea how
    to solve this?
    To overcome this problem, open the file C:\Program Files\Cisco Systems\CiscoSMB\Cisco Network Assistant\startup\startup.properties (the default installation path), and modify this entry:
    JVM_MAXIMUM_HEAP=1024m
    Replace 1024m with a lower setting that does not exceed the available RAM. There is no way to foresee what value will work. Try 512m, and lower it further if necessary. You can use the dial peer tag range 2500 to 2999 out-of-band to define your own dial peers.
    Check out the below link for more information
    http://www.cisco.com/en/US/docs/net_mgmt/cisco_network_assistant/version5_0/release/notes/OL12210a.html
    Hope to Help !!
    Ganesh.H
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  • Cisco Network Assistant access error

    Dear all,
    I've just installed Cisco Network Assistant (CNA) on my Windows 7 laptop but whenever I try to start it I get an error message as shown below:
    Read/write access problems:
    Access is denied
    =======================================
    Note: Read/write access is required for user home directory and installation directory:
    C:\Users\...........
    C:\Program Files (x86)\Cisco Systems\Cisco Network Assistant
    =======================================
    My Windows is 64-bit.
    Any ideas on how to sort out this will be appreciated.
    Regards,
    Davis M Onsakia

    i had the same problem and i wasn't willing to open the whole of the programs directory to what username cisco used when installing or when run, so i opt'ed to install in a root directory, make c:\cisco and install there, that way if there's a permissions error I can add what I wanted, but thats how i got mine to work. Install in a different directory, one that you can add read/write permissions to.
    BR Aylu

  • Cisco Network Assistant for multiple access

    Hi All,
       hopefully this is the right place to post this.  We've been looking into Cisco Network Assistant for our "help desk" (all 3 of them) and I was wondering if it is possible to configure CNA for a shared environment..  With that I mean the application will run on a Windows Terminal Server and all 3 users should be able to access it.  Currently I've only seen it running localy and each user has to create or import the setting from another user.  This is fine until something changes in the enviorenment and that changes are only saved in the local users configuration. 
    any ideas if something like this is possible with CNA?
    Thanks,
    Dan

    You may have already figured out then where CNA stores it's localized files - in %userdir%/.networkassistant (hidden from view by default).
    You could probably hack the system by manually copying (or scripting a copy) between the respective help desk users' directories but it would be an unsupported setup.
    You'd also potentially face problems of revision synchronization in the event of multiple users making independent changes - whose is the "right one"?

  • Software Cisco Network Assistant for Switch SMB?

    Is there any management software as the Cisco Network Assistant for smb switch as SLM224G or SRW224G4-K9-NA, or only works with models 2960 and higher?

    The SX300 series switch will work with CCA. But it does not work with CNA.
    -Tom
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  • ESW-520-24-K9 and Cisco Network Assistant

    HI,
    Is this switch model ESW-520-24-K9 is supported by Cisco Network Assistant.
    In the leatest release notes of CNA are supported Catalyst Express 520 Series Switches and this model WS-CE520-24TT-K9 is on the supported list.
    But the mention model above is EoL and the new one is ESW-520-24-K9.
    Thanks,
    Kamil

    Hi Dave,
    Thanks for your replay.
    Yes, you are right that this switch model is supported by CCA but not by Cisco Network Assistant.
    These programs are different in functionality.
    The situation has become clearer, since the customer bought the Cisco Catalyst 2960 series switch.
    Kamil

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