Cisco Unified MeetingPlace web user portal
All,
Someone could say me what is the URL of the "Cisco Unified MeetingPlace web user portal"?
My design is MeetingPlace / WebEx with MeetingPlace Scheduling.
Thanks a lot,
Luciane de Medeiros
RC,
This behavior is stemming from a change in MP 7.0 MR2 to disable the MPWeb login for system profiles. This was an internal change made by the developers to restrict the log on to the MPWeb page by the default accounts created in MeetingPlace upon installation. The change now displays this error when the admin account is attempted to be used for MPWeb login, as you experienced-
Error:[22953] You cannot sign in to the Cisco Unified MeetingPlace Web Server interface using preconfigured system profiles.
You should be able to log into MPWeb using any other user profile that you have either created manually or pulled in from LDAP/Active Directory. You just cannot use the admin account. This is reserved for login to the MP Application Server Administration page only. I am going to work to get this information added to the MP 7.0 documentation with a note for changed behavior in MR2 and above. Here is the note from MP 8.0 documentation-
Note: You cannot use this preconfigured admin profile to access the Cisco Unified MeetingPlace Web Server interface. Instead enter the User ID and password information from one of the other user profiles that have system administrator privileges to sign in to the Web Server.
Please let me know if you have any further questions.
Thank You,
Gerry
Similar Messages
-
Hi
I recently upgrade tp 7.0.3 from 7.0.2.
While upgrade i found that i am not able to login to the web server with the admin id "admin" default created in the application server.
The same id i can login to application server , but not in wewb server.
I am getting the mentioned error "You cannot sign in to the Cisco Unified MeetingPlace Web Server interface using preconfigured system profiles".
However if i create a new user in application server and tried logging with the same in the web server it is working fine..
is it a known behaviour wirh the upgrade or i m facing some issue.
Hope i can find a solution here.
Regards
RCRC,
This behavior is stemming from a change in MP 7.0 MR2 to disable the MPWeb login for system profiles. This was an internal change made by the developers to restrict the log on to the MPWeb page by the default accounts created in MeetingPlace upon installation. The change now displays this error when the admin account is attempted to be used for MPWeb login, as you experienced-
Error:[22953] You cannot sign in to the Cisco Unified MeetingPlace Web Server interface using preconfigured system profiles.
You should be able to log into MPWeb using any other user profile that you have either created manually or pulled in from LDAP/Active Directory. You just cannot use the admin account. This is reserved for login to the MP Application Server Administration page only. I am going to work to get this information added to the MP 7.0 documentation with a note for changed behavior in MR2 and above. Here is the note from MP 8.0 documentation-
Note: You cannot use this preconfigured admin profile to access the Cisco Unified MeetingPlace Web Server interface. Instead enter the User ID and password information from one of the other user profiles that have system administrator privileges to sign in to the Web Server.
Please let me know if you have any further questions.
Thank You,
Gerry -
Cisco Unified MeetingPlace 8.5 with WebEx - User Profile Deletion
Hi all,
I'm running Cisco Unified MeetingPlace 8.5 with WebEx. In the WebEx administration page, I'm unable to delete any users and I'm only able to set them to be "Inactive". There's no function to delete them. Searching the web for answers only tells me that i'm unable to delete and only able to set it to be inactive. Has this changed with any recent releases / updates?Here is more information about User Profile restrictions in WebEx Scheduling/WebEx Managed Users deployments:
http://docwiki.cisco.com/wiki/Cisco_Unified_MeetingPlace_Release_8.5_--_Choosing_a_WebEx_Deployment_for_Cisco_Unified_MeetingPlace_Release_8.5#User_Profile_Restrictions_for_Cisco_WebEx_Scheduling.2C_Mixed_Meetings
-Dejan -
Ask the Expert: Installing, Configuring, and Troubleshooting Cisco Unified MeetingPlace
With Dejan Petrovic
Welcome to the Cisco Support Community Ask the Expert conversation. This is an opportunity to learn and ask questions about different MeetingPlace deployment types, what they include and require, and what they are capable of with Cisco expert Dejan Petrovic. Cisco Unified MeetingPlace is a conferencing solution providing audio and video conferencing, and data sharing experience. It can be fully on premise solution or a hybrid solution integrated with WebEx for data sharing capability. Dejan will be answering any questions about installation, upgrade, migration and troubleshooting processes.
Dejan Petrovic is a Cisco customer support engineer and team lead in the Conferencing Technical Assistance Center team based in Boxborough. He has been providing support to customers and partners for Cisco Unified MeetingPlace solutions since 2009. He has more than eight years of experience working in the IT industry as system administrator, business manager, and networking consultant. Petrovic holds a bachelor’s degree in computer network and information systems as well as several Cisco certifications, including CCNA, Cisco IPCC Express Specialist, and MeetingPlace Support Specialist.
Remember to use the rating system to let Dejan know if you have received an adequate response.
Dejan might not be able to answer each question due to the volume expected during this event. Remember that you can continue the conversation on the Collaboration, Voice and Video sub-community discussion forum shortly after the event. This event lasts through February 8, 2013. Visit this forum often to view responses to your questions and the questions of other community members.Hello Nick,
I appreciate your questions, and will try to answer them below.
When you are installing a fresh new MeetingPlace 8.5 that you plan to integrate with WebEx, the only available option is WebEx Managed user profiles. With this option, you can either create profiles manually on WebEx side, and then sync them to MeetingPlace, or you can use Federated SSO for import of profiles from LDAP server in your network to WebEx, and then sync the profiles from WebEx to MeetingPlace (you choose one of these two options when provisioning WebEx site).
These are the only two available options for a NEW install of MP8.5 for WebEx integration, and as you can see both options are WebEx Managed profiles, the only difference is if you are going to use Federated SSO, or create profiles on WebEx manually.
During the install, you can select to install MeetingPlace managed users option, but you would choose this option only if you plan to do a migration from an earlier MP release (7.x/8.0) with WebEx integration and Directory Integration.
For example, MeetingPlace managed profiles option is available if you had MeetingPlace 8.0 integrated with WebEx Type II (WebEx scheduling) with Directory Integration, where you had your MP8.0 integrated with CUCM via AXL for user profile management (CUCM integrated with LDAP), and your WebEx Site provisioned for Directory Integration, and then migrate from that system to MeetingPlace 8.5 that you installed selecting MeetingPlace managed user profiles.
The same goes for MeetingPlace Scheduling (Type I) integration with WebEx. Possible only with migration, and not with a fresh new installation.
Now, to focus on your questions.
1. As you can see, you don't have many options. If you have MS Active Directory that you would like to use for SSO in MP8.5 WebEx Scheduling, you will have to go with Federated SSO. So far, I haven't heard of any issues with that as it seems to be pretty straight forward to configure, and also WebEx Support team provides direct support for that setup as it is a direct integration between WebEx Site and the LDAP server (nothing to do with MeetingPlace side of the equation).
2. In general, if you have Federated SSO enabled, you would go to WebEx site home page, click on Host Log In button which will then ask you to enter your network/windows credentials and place you to WebEx scheduling interface.
If you have Directory Integration (like on MP8.0 WebEx Type II with CUCM/AXL integration), when you go to WebEx site home page and click Host Log In button, you are being redirected to the MeetingPlace log-in page where you would enter your Windows credentials (assuming your CUCM is integrated with LDAP), and then if log in is successful, you get redirected back to WebEx scheduling interface. With this type of deployment, you can log in to WebEx scheduling interface ONLY if you are connecting from your company network or have a VPN connection to your company network. This is a major limitation that most customers complained about, but the reason for this was that we didn't want to make MP Application server hostname/IP publicly available and hence cause a security issue.
I am sure I answered your questions, but opened some new questions. So, please, let me know if I need to clarify anything.
Thank you.
-Dejan -
Cisco asa 5515x web user management
hi all,
i bought recently a new asa 5515x, i'm also new to it especially if i can have user login to internet before they can use the internet. my 5515 security license is a plus license. and also if that user management can be integrated with active directory 2008 r2.
thanks for any comment you may add.The ASA should be able to talk to your AD via either LDAP or Kerberos..
And yes, you need the CX to perform content filtering on the ASA itself, or you can look at the Ironport appliances or Cloud Web Security (scansafe) fir additional filtering options
Sent from Cisco Technical Support iPad App -
Cisco Unified Communications Self Care Portal for Voicemail
Hello,
I want to give the rights to may user to access the settings for Voice mail, to change the schedule,pin etc for user that have Voice mail activated .
Any documentation or how to?
Thanks for helpYou can use the Unity Connection web inbox. Not only can users change passwords etc. from there, thay can also listen to their voicemail from the browser.
Use the following URL to access the web inbox: http://<Cisco Unity Connection server>/inbox -
I have a customer that would like to upgrade CUCM to either 7.1 or 8.0 and has Meeting Place Express.
In trying to establish compatability I found this link: http://www.cisco.com/en/US/docs/voice_ip_comm/cucm/compat/ccmcompmatr.html#wp56211 which shows compatabilty up to CUCM 7.0.
If CUCM 7.0 is in fact the highest version supported with MPE 2.1(1.2), that would mean that they would loose their conferencing server.
Can anyone confirm if there will be MPE support for CUCM 7.1 or 8?
Thank you.7.1 is still supported, however 8.X was never tested with MPE as it was already going to be replaced with MP.
Since the BU never tested it, it falls under not supported, MP8 is supported with CUCM 8.
But, since it uses a standard H323 trunk it should work fine.
HTH
java
If this helps, please rate
www.cisco.com/go/pdihelpdesk -
Does the UC540 include or support a web based user portal?
One last question because I can't find this for the life of me. When looking at Avaya IP Office they include a web based portal that is installed on a server or on their server module for the system. Does the UC540 include that or allow that function at all? Basically I'm trying to find out if it includes or supports even via add on a user portal where users can log in, see their call history, listen to voice mails, possibly see who is on the phone, and if possible change their call flows from there. So for example set that they are working from home vs the office. Is that built in or supported or anything at all? Thanks so much!
The thing I'm just not clear on is what the UC540 includes, as I'm comparing it to Avaya IP Office which seems easier to understand. A user portal isn't that big of a requirement but I'm more wondering how it works for teleworkers or mobile twinning as Avaya calls it.
For example, one place says buy the UC540 for $1899. Just using it as an example, lets say I was to buy that.
Am I able to set it so that:
1) If working remotely, calls ring on my desk and mobile at the same time, like Avaya's mobile twinning? And if so, is it something users can enable or disable easily, either from their phone, or a web portal etc?
2) If I am on the road, Avaya has the one-x iPhone application, where you launch it, dial a number, it calls into the Avaya PBX, and makes an outbound call showing it's my office calling. So basically DISA. I don't need an application for that, but does the UC540 support calling into it and dialing out so it shows the office line calling?
3) Last and most importantly, does it include built in any ability for a softphone so that a user can work from home one day, launch the softphone on their laptop with a USB headset and then make calls and have incoming calls ring there as well?
We use Asterisk, so we can do the above right now but it's not really pretty. Like option 1 above is possible and easy to do. Option 2 is so so, it's def not as easy as the one-x app by Avaya. Instead users have to call our main line, dial a code at the IVR and then get an outbound line that shows their caller ID. So each user needs that manually set up in the system, it's not a built in feature. Then option 3 is possible but also not ideal as the soft phone needs its own extension and then ring groups are needed to ring their line to all their extensions etc.
Just comparing the Avaya to Cisco and I'd REALLY prefer the Cisco it's just the Avaya seems to handle the above better which is our main features we want so just trying to determine if the UC540 can do this out of box and if not what I'd need to enable it. Thanks! -
Hi,
Every time I want to have access to the Cisco Unified CM Console (System version: 7.0.1.11000-2), I use the https://10.10.x.x/ccmadmin/showHome.do homepage on my client computer, but when I open the page, I get a SSL certificate error, stating no trust to this webpage security certificate and if I those "continue to this page (not recommended)", I get access to the Cisco Unified CM Console web page.
I have tried to add the https://IP-adress to secure web pages in Internet Explorer 7, but this to no avail, it does not help.
How do I add this certificate to a trusted something, so I do not get this warning every time I open the page?
Kind regards,
Carl-MariusHi Michael,
It worked when I change the IP-address to the name that was written in the certificate, and imported the certificate to Internet Explorer.
Thank you for your fast and very precise help!
Kind regards,
Carl-Marius -
CISCO UNIFIED CONTACT CENTER EXPRESS - ORACLE WEB SERVICES
We need to access to an Oracle database information through Web Services, in a system witch Cisco Unified Contact Center Express 8.5.
Is there any way to do this? Thank you!Hi Alicia,
Incase you are planning to obtain real time stats from the CRA_DB which is the UCCX db, this can be done via the use of a wallboard.
-This displays the data such as
available agents in CSQs, call volumes, talk times, wait times, and number of handled calls. You can enable the Unified CCX system to write Unified CCX real-time information to a database that can then be displayed on a wallboard.
-Not sure if this is what you are looking for, let me know, thanks
Prashanth -
Cisco Unified CCX Premium - Web Chat Features
We would like to provide a system so that our Call Center Agents can chat with customers through our website. Similar to the way Cisco.com does it, where after you're on our site for a few minutes a little box pops up and asks the customer if they would like to chat with an agent.
What products do we need in order to facilitate this? We have the required Cisco Unified CCX Premium licenses and cisco.com shows that "Web Chat" is a feature that is provided by this license.Hi Steven
Web Chat is in 9.0, and you are entitled to it if you have Premium and are upgraded/upgrading to that version.
It requires SocialMiner - my understanding is that you get the 'agent' licenses for as part of your CCX Premium. What you don't get is the OS and DB software entitlement for the SocialMiner server, which you have to purchase. This is much like the old days when you got free 5-seat UCCX with CUCM, but had to buy the OS disribution and server hardware.
Regards
Aaron -
Cisco Unified CallManager User Options Login Error
Dear All,
When trying to login to the Cisco Unified CallManager User Options page through this link https://CUCM_IP:8443/ccmuser/showhome.do and entering the userID and password i got the following error in the attachment
Kindly Advice...Hi Esam,
Can you try without (showhome.do);
https://x.x.x.x:8443/ccmuser/
or
https://hostname/ccmuser/
Hope this helps!
Rob -
MFA Server - User portal and mobile app web server should be installed where?
Hi. We are in the process of testing the Multi-Factor Auth server and are currently using it for two-factor authentication to RDS for a couple of users. At the moment we are only using the phone call/text options but I'd like to get the mobile app portion
working to test. Also still need to implement the user self-service portal for testing.
Currently I have a vm that was dedicated to MFA where the Multi-Factor Authentication Server software was installed. Now though I'm a bit confused as to if its safe to install the user portal and mobile app web service portion on this same machine
or if they should go on a different server(s)? Currently the box is internal but I'm guessing if it has also act as the web server we would stick it behind the TMG for external inbound access. Is external access to the primary MFA server ok?
What's the best practice for separation of the MFA roles; or is there none and its fine to just put it altogether?
Thanks.Hello Col. Forbin,
Thanks for posting here!
You have a dedicated MFA server and if you install User Portal on the same server as the MFA Server, it uses RPC to communicate with the MultiFactorAuth service locally.
If the User Portal is installed on a different server, it must connect via the Web Service SDK. You can use either a username/password of a service account that is a member of the PhoneFactor
Admins security group, or you can configure client certificates. If using the username/password, you can encrypt the appSettings section of the web.config file if desired.
Under Inetpub\wwwroot\MultiFactorAuth when you edit the web.config file you need to make sure these values are set.
USE_WEB_SERVICE_SDK:
true
WEB_SERVICE_SDK_AUTHENTICATION_USERNAME: domain\user
WEB_SERVICE_SDK_AUTHENTICATION_PASSWORD:
password
OVERRIDE_PHONE_APP_WEB_SERVICE_URL:
You might want to refer this thread link:
https://social.msdn.microsoft.com/Forums/en-US/ad1f6fc1-ab3f-482d-a435-e4fd6665f640/mfa-user-portal-issue?forum=windowsazureactiveauthentication
Additional reference links:
https://technet.microsoft.com/en-us/library/dn376347.aspx#multifactor
https://pfweb.phonefactor.net/install/6.2.1.16387/release_notes.txt
Let me know if you have any further questions!
Regards,
Sadiqh Ahmed -
Cisco Unified CM User Options Pause question
I am trying to set up a speed Dial Setting for a conference call
I can set it up to call, but cannot put a pause in for the conference ID
when I enter the ",", I get the error:
Windows Internet Explorer
! Number - allowed characters are numeric (0-9),plus ( +),asterisk (*),pound(#).
OK
Cisco Unified CM User Options
System version: 8.5.1.14051-1Eric,
That is correct. You cannot insert a pause in speed dials for your version. CUCM 9.0 supports this feature.
HTH.
-Bill (http://ucguerrilla.com) -
Cisco IP Communicator v8.6 - Not opening "Cisco Unified CM User Options"
We have a IPC v8.6 client installed and we are unalbe to browse the "Cisco Unified CM User options" from the IPC client.
The User setting in preference as "Use specific URL" is set to the right URL as ex:http://hostname/ccme.html
I`m able to browse the link http://hostname/ccme.html directly on Internet explorer but not through the IPC client by clicking " Cisco Unified CM User options"
Could there be any issue with Internet explore or IPC setting issue? Please advise.
I found the IPC v8.6 client application is slow to open compare to the IPC v.7. Is this normal or could there be any issue with our Operating system?Hi Manju,
Please check the following on your browser:
In Internet Explorer, go to Tools -> Internet Options -> Advanced tab -->
Scroll down to the Security section and make sure that 'Allow active content to run in
files on My Computer' is checked. Then try to open CM User Option from IPC again.
Regards,
Tere.
If you find this post helpful, please rate!
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