Clash of Clans won't let me buy gems, but i have previously. any ideas what could be wrong?

hi
i have previously bought Gems in the app and had no problem.
today it has refused to let me buy anymore and i cannot work out why?
i have reset my iPad, tried it through my iPhone, checked my card details on itunes and am out of ideas!
The box that comes up says "your purchase cannot be completed"
any ideas?
thanks

s7ddo wrote:
The box that comes up says "your purchase cannot be completed"
any ideas?
You need to Contact iTunes Customer Service and request assistance
Use this Link > Apple Support iTunes Store Contact

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