Cleaning internal cd drive

I have a 2008 iMac.  I'm trying to import some CDs to ITunes, but the cd drive is making an awful noise and it makes iTunes stop responding.  The actual CDs are completely fine.  How do I clean the internal cd drive?  Can I use a CD cleaner that I would use on a regular CD player?

Go to your local office supply store (Office Depot, Office Max, Staples, etc...) and ask for a CD/DVD drive cleaning kit. Then follow the instructions on the kit.

Similar Messages

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    I have 2 partitions in my internal hard drive they are
    1. Mac OS (Sysem Files)
    2. HDD (Other Personal Documents).
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    Having never seen a setup like that, I'm not sure how it will work.
    In theory, just erase the Mac OS volume, then install, choosing to recover from a Time Machine backup.
    When you boot into Recovery, open Disk Utility and select the Mac OS volume, not the whole disk. Erase it, then quit DU and restore from the Time Machine backup. However, this is the part I'm not certain of. I would imagine the partition with TM backup will be mounted, but I don't know.
    If you can't see the Time Machine backup from the Recovery HD on the drive, try it from the USB Recovery stick (it is a Recovery USB and not the old Lion install USB, correct?)
    http://support.apple.com/kb/ht4718
    If you don't have a "built-in" recovery HD because of your partitioning, then you would have to boot from that USB Recovery disk.
    Your setup is severely flawed. A backup on the same drive as the data is not a backup. You will lose everything with a disk failure.
    Also, partitioning off your OS on a Mac is not necessary and is probably counterproductive. OS X is not Windows.

  • New Internal Hard Drive and Clean Install: Errors, Frustration and Hopelessness

    First Off:
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    I got my new memory in the mail first, upgraded to 4 gigs and everything works fine with that..
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    halp.
    halp me plase.

    So funny story...
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    I dont know what the **** happened but ive been attempting this install every night for like 3 hours since Monday and this is the first time it went through... for no apparent reason?
    Ghosts? Magic? Full Moon?
    we may never know...
    Thanks anyways guys!

  • How to clean the connectors on internal hard drive for oil?

    Hi
    I've a 2008 Mac Pro 3.0GHz with 4 internal hard drives...while putting in the newest internal 1 TB hard drive, the guy who did this pointed to the brass/copper connector bit on the hard drive, the part that slots into the motherboard connector in a Mac Pro, and he was touching, briefly, the connector with his finger...should I pull that hard drive back out and try to clean off the connector because of oil? Also the connector part (seat) inside the Mac where the HD slots into? How and with what?
    Thanks
    K

    Cleaning those things would require tools so delicate probably only a computer could manage it right. Don't worry about it, or take care of it right away by getting a new drive. I've pulled hard drives out of their socket only to have one of the pins permanently bend out of shape, and become unreadable. I've also had one that was repaired by a person with a soldering iron. I dare not remove it from its case after that event!

  • I am performing a clean install of OS X vs. 10.8.5 on a new internal hard drive.  At the end of the installation process the progress bar stalls with a minute to go - error message "Can't download the additional components needed to install OS X" appears

    At the end of the installation process (Clean install, new 500GB internal hard drive, formatted and partitioned, MacBook 13" Aluminum, late 2008) the progress bar stalls and eventually a drop down error message appears "Can't download the additional components needed to install OS X".   I am using a USB 8 GB bootable flash drive.  Any ideas? 

    At the end of the installation process (Clean install, new 500GB internal hard drive, formatted and partitioned, MacBook 13" Aluminum, late 2008) the progress bar stalls and eventually a drop down error message appears "Can't download the additional components needed to install OS X".   I am using a USB 8 GB bootable flash drive.  Any ideas? 

  • Internal Optical Drive not recognized after trying to Bootcamp

    Around 3 months ago I tried boot camping my Macbook with Windows 7 but it ended up freezing and I had to restart my computer. When the computer had fully restarted I found that a few things had changed. First, I now had a 70 GB partition called BOOTCAMP but it was basically unusable since the Windows 7 OS was never installed in the partition, and second the Optical Drive wasn't recognized by my computer anymore so it won't work at all and the Windows 7 CD is now stuck in there.
    I tried a lot of different ways that I found on the internet to try to eject the CD but nothing has worked. It's not really a huge deal since CDs are starting to become the new floppy disks but it would still be nice to have this working again.
    Also, here's the original post that I made back in December. It never got any replies and somehow got moved but I was never able to see where it got moved because whenever I clicked "discussion" in "Branched to a new discussion." I would get a page that said this - "Unauthorized. Access to this place or content is restricted. If you think this is a mistake, please contact your administrator or the person who directed you here." I know the whole post is pretty long so I have a TLDR; at the end of it and I pretty much summarized the problem again at the top of this whole post.
    Alright so earlier today I decided to Bootcamp my Macbook and install Windows 7 with a 70GB partition. I was using https://help.apple.com/bootcamp/mac/5.0/help/#/bcmp173b3bf2 and http://www.howtogeek.com/186907/how-to-install-windows-on-a-mac-with-boot-camp/ to help guide me through the process. Everything was running smoothly at first...I had a 32GB memory stick that I used to load the support software onto and I had a Windows 7 Ultimate 64-bit DVD in my disk drive.
    The first problem I ran into was when Bootcamp wanted to download the files onto the memory stick - it wanted me to format the stick. So I went into Disk Utility, clicked on it, went to erase, then formatted it to the same format it was (because it was already FAT) and then it all worked. After getting the support software onto the memory stick the next step was to partition my disk. After doing a TON of research I finally decided that 70GB would be enough for the OS, a game or two, Sony Vegas Pro, and a few small programs. So I dragged the thing to give the new partition 70 GB and pressed install.
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    About an hour later the blue progress bar had actually filled up to at least 99% (but it looked like 100% to me) but Bootcamp still said "Status: Partitioning Disk" so I left it alone for another 1-2 hours. After that I started getting worried and googled how long this process was supposed to take and found out that this step normally only took a few minutes for most people. At this point I started looking up fixes for this but nothing matched my problem since Bootcamp itself wasn't actually frozen (when I clicked and held on the icon it didn't say "Application not responding") so I decided to check to see if the partition had worked. Then, Disk Utility froze like a few seconds after opening it up so I had to force quit that. My next option was to check under "Storage" in "About this mac" so I tried that and it froze as well. While all this was going on I kept checking back to Bootcamp and it never froze.
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    So now I am trying to figure out how to get my computer to recognize that it does have an internal optical drive and that there is a DVD inside of it. I looked around on Google to try to find answers but all the regular options to fix this don't work since the computer itself is not realizing it's there. I don't know if this helps to prove that it doesn't realize this but I checked in System Information -> Hardware -> Disk Burning and it says "No disk burning device was found. If the device is external, make sure it's connected and turned on." And since a "Superdrive" can read disks I'm assuming it can burn them to and would be shown under that. (I don't know that much about computers though so I could easily be wrong)
    Anyways, sorry for the extreme detail that I went into but I wanted to get as much information about what happened as I possibly could. For those of you who don't have time to read all that I'll put a little summary.
    TLDR; Basically, I tried to Bootcamp my Macbook to run Windows 7 Ultimate 64-bit. I ran into a few problems and then Bootcamp wouldn't move on from "Status: Partitioning Disk" so I had to restart my computer. After the restart my Macbook doesn't recognize that it has an internal Superdrive and therefore doesn't realize that there's a Windows 7 Ultimate DVD disk in it. I looked around for answers but none of the simple ones (using key commands on the keyboard and typing something into terminal) worked. Now I'm looking for help to get my computer to realize that it does have a Superdrive inside so I can get the disk out.
    Thanks in advanced! If any more information is required to help please let me know so I can find it. Also, this is a Mid-2010 White Unibody Macbook.

    Hello Michael Dixon2,
    Thanks for using Apple Support Communities.
    In order to troubleshoot this issue where the optical drive does not accept discs, please follow the steps below.
    Doesn't accept discs
    Be sure to check your disc to make sure it is flat. You can check this by putting the disc upside-down on a flat surface. If the disc is bowed up on any side or in the center, do not use the disc because it might get stuck in the drive. Do not use discs that have anything attached to them or dangling from them (such as "sweeper" or cleaning discs).
    If the drive struggles when you put in a disc or stops part-way, carefully look at the disc for labels that may be interfering. If there aren't any raised labels then try putting the disc in a few more times.
    Try another disc to see if the issue is being caused by a specific disc.
    Make sure you insert the disc far enough for the drive mechanism to activate. You need to insert discs nearly all the way before the drive will activate and pull them in. If you don't completely insert a disc, the drive will reverse and push the disc back out.
    Allow the drive one or two seconds to accept the disc while it is fully inserted.
    Reset the System Management Controller (SMC).
    If the drive repeatedly does not accept discs, contact Apple or an Apple Authorized Service Provider, or make an appointment with an Apple Retail Store.
    Apple Computers: Troubleshooting the slot-loading SuperDrive - Apple Support
    Cheers,
    Alex H.

  • How to connect my MacBook's internal hard drive as an external drive to another computer?

    My MacBook suddenly became extremely slow, so slow that it takes over an hour to display login screen.
    Therefore I'd like to clean our my hard drive but i have a couple things I'd like keep before i do that. It's not possible to transfer these files using Mac so is there a way I can connect Mac internal hard drive as external one via USB to a Windows computer?
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    I was actually looking at enclosures butwasn't sure which ones would be suitable. Would something like this work? http://www.amazon.co.uk/gp/aw/d/B00A0HBJLW?cache=76a97cdbbf58eb4ad66ed32bb2668f0 6&pi=SY200_QL40&qid=1408052242&sr=8-2#ref=mp_s_a_1_2

  • I've lost the use of Appleworks in 10.9.2. Is it possible to partition the internal hard drive of my MacBook Pro and install an older Mac OS (10.6.8) on the second partition with OS 10.9.2 on the other?

    I've lost the use of Appleworks by upgrading to 10.9.2.
    Is it possible to partition the internal hard drive of my MacBook Pro and install an older Mac OS (10.6.8) on the second partition with OS 10.9.2 on the other? I'd like to be able to boot to the older OS when I need Appleworks and  few other applications that aren't available on OS 10.9.2.
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    Thank you for your help.

    Hello again, WZZZ,
    Here's an update. I was successful in creating two partitions on my internal drive, and in installing OS 10.6.6 on the second partition, as per your guidence. I now have it up to 10.6.8 with all the security updates and AppleWorks. A great thing.
    Some thoughts:
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    • The partitioning took a long time in 'resizing the partition.' A few hours I think it was. Lots of progress bar watching.
    • If I had it to do again, I'd size the two partitions differently. My original data was occupying about 230 Gb of the 320 Gb disc. I made the new partitions share the space, about 230 and 75Gb. That left very little available space for the main disc. I ought to have put some breathing room in there. As it is, it's an incentive to clean up all those files, especially all those iTunes files. I now have about 10% of available space there and mean to continue deleting.
    So, all in all a good project that got me where I wanted to go. Thank you for your help.
    Appreciatively,
    wallah

  • Macbook Pro Retina doesn't see internal SSD drive

    Hi Guys,
    I have a problem with my Macbook Pro Retina 13(late 2012). Yesterday I've done clean install of Yosemite. Everything worked fine, and I wanted to restore my files using Time Machine. So I restarted it (command +R), plugged in my extertal hard drive, turned on TM restore option and chose my SSD drive as a place to install. Mac asked me to enter password for the SSD (default filevault2 in yosemite), I entered the password, system accepted it and then something went wrong. System told me to restart mac and try again. I restarted it, and did like previous but this time, my mac stopped to see his internal SSD drive. System was asking where to install yosemite form Time Machine and there were no drive to choose. I turned on disc utility, and I see my SSD drive there but I can't erase it, or unlock (picture in appendage). I can only verify disc and it shows that drive is fine. I've tried to install Yosemite on my external drive and boot from there,to unlock SSD in settings(I've chose my Ex. drive as a place to install Yosemite) but it didn't work. I even tried internet recovery (command+option+R) but I didn't help, SSD drive was still useless.
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    Start your mac up by holding the alt key. That is boot from function.
    If its empty then you might have a hard drive issue. Due to your hard drive being picked up but not the partition on the drive. This will most probably be a OS X reinstall.
    Erase the drive and reinstall the OS X or run a recovery mode.
    Good luck

  • Internal dvd drive no longer plays idvd burned projects

    My internal dvd drive has been acting strange lately. It will play mass produced dvds but does not play my idvd projects, which it used to do. Anyone know if cleaning will help? If so, can you recommend a cleaner for an imac dvd drive?
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    You can use any proprietary lens cleaner for a DVD/CD player, except the ones using a liquid.
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    http://docs.info.apple.com/article.html?artnum=302672
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    http://support.apple.com/kb/TS1417?viewlocale=en_US
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  • Slow Mavericks - internal hard drive failure?

    Hi
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    Check your keychains in Keychain Access for excessively duplicated items.
    - not the case either
    Boot into Recovery mode, launch Disk Utility, and run Repair Disk. - is this necesary if the former step didn't bring up any text in the text editor window?
    If you have a MacBook Pro with dual graphics, disable automatic graphics switching in the Energy Saverpreference pane for better performance at the cost of shorter battery life.
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    27/01/14 18:13:59,000 kernel[0]: [ PCI configuration begin ]
    27/01/14 18:13:59,000 kernel[0]: [ PCI configuration end, bridges 14, devices 18 ]
    27/01/14 18:14:10,094 fseventsd[49]: could not open <</Volumes/"name"/.fseventsd/fseventsd-uuid>> (No such file or directory)
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    27/01/14 18:14:37,164 sandboxd[330]: ([1122]) mdworker(1122) deny file-read-xattr /Volumes/"name"/Backup Januari 17:01:2014/Mailboxes (pre-plugin fstype:hfs fsflag:4A09018 flags:250000005E diag:0 isXCode:0 uti:com.apple.mail.mbox plugin:internalPlainTextImporter - find suspect file using: sudo mdutil -t 71387)
    27/01/14 18:15:29,970 WindowServer[87]: disable_update_timeout: UI updates were forcibly disabled by application "Safari" for over 1.00 seconds. Server has re-enabled them.
    27/01/14 18:15:32,310 WindowServer[87]: common_reenable_update: UI updates were finally reenabled by application "Safari" after 3.34 seconds (server forcibly re-enabled them after 1.00 seconds)
    27/01/14 18:17:35,918 ntpd[113]: ntpd: time set -0.367612 s
    27/01/14 18:17:35,943 com.apple.time[150]: Interval maximum value is 946100000 seconds (specified value: 9223372036854775807).
    27/01/14 18:17:35,946 com.apple.time[150]: Interval maximum value is 946100000 seconds (specified value: 9223372036854775807).
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    27/01/14 18:17:48,846 com.apple.SecurityServer[14]: Session 100029 destroyed
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    27/01/14 18:24:32,979 VDCAssistant[1221]: AVF encoder error: fail to create accelerator instance
    27/01/14 18:25:15,338 com.apple.SecurityServer[14]: Killing auth hosts
    27/01/14 18:25:15,338 com.apple.SecurityServer[14]: Session 100038 destroyed
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    27/01/14 18:25:15,346 com.apple.security.XPCKeychainSandboxCheck[1229]: Can't get sandbox fs extension for /Users/Home/Library/Application Support/Adobe/AIR/ELS/com.adobe.WidgetBrowser.E7BED6E5DDA59983786DD72EBFA46B159 8278E07.1/PrivateEncryptedDatak, status=-1 errno=No such file or directory ext=(null)
    27/01/14 18:25:15,346 com.apple.security.XPCKeychainSandboxCheck[1229]: Can't get sandbox fs extension for /Users/Home/Library/Application Support/Adobe/AIR/ELS/com.adobe.amp.4875E02D9FB21EE389F73B8D1702B320485DF8CE.1/ .fl89CB8354, status=-1 errno=No such file or directory ext=(null)
    27/01/14 18:25:15,346 com.apple.security.XPCKeychainSandboxCheck[1229]: Can't get sandbox fs extension for /Users/Home/Library/Application Support/Adobe/AIR/ELS/com.adobe.WidgetBrowser.E7BED6E5DDA59983786DD72EBFA46B159 8278E07.1/lck~PrivateEncryptedDatak, status=-1 errno=No such file or directory ext=(null)
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    http://support.apple.com/kb/ph3838
    http://support.apple.com/kb/ht1661
    This way, no DVD drive, external or internal, is needed.
    Ciao.

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    To save you a lot of work formatting, copying, erasing and so forth why not just unplug the SATA cable from the old drive and see if the Organizer then starts behaving nicely with the new drive. If it does then you can go the destructive route on the old drive.
    Hopefully the poster who had the similar problem might read this and update us on his/her situation - if it got resolved and how.
    Cheers,
    Neale
    Insanity is hereditary, you get it from your children
    If this post or another user's post resolves the original issue, please mark the posts as correct and/or helpful accordingly. This helps other users with similar trouble get answers to their questions quicker. Thanks.

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