Clearing mac and DNS problems
Hi there,
let me know if this should be asked in a different community and ill repost it.
I have just changed my website host and have repointed my DNS to new host. However my macbook pro keeps taking me to the old host.
I have tried other computers and they all seem to go to new host , so it appears my mac is the problem.
I have tried clearing cache , history and cookies in the hope it would fix the problem but it hasnt.
What am i overlooking??????
Im not IT smart so please reply in simple language .
Any advice appreciated.
thanks
CG
If you moved your domain from one hosting service to a different one, and changed the the nameservers listing for your domain - which is what I think you're saying - then the "problem" really lies outside of your MacBook.
Changes to DNS entries, like the nameservers, can take anywhere from minutes to as long as a couple of days to propagate through the DNS system. How fast that change will show up for your ISP depends on how often their DNS servers update their caches and how often the hosting service updates their DNS entires to the DNS servers they are linked to. (Typically, hosting services are linked to DNS servers that update rather frequently - no less than once an hour.) The other computers you used may be hooked to different DNS servers that get updated more frequently than the one your MacBook is using.
If you know the IP address of the new hosting site, you can plug that into the address bar of your browser and it should get you to the new host, no problem. Using a URL is going to rely on updated DNS information making through the DNS system.
HTH,
-Doug
Similar Messages
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Hi
I read a lot about SL and DNS problems while accessing websites. It seems that you have to put your DNS server in system settings/network so that you don't get the error message "can't connect to the internet' in your browser window. My problem is that I change locations with my mac quite frequently (home, uni etc) so whenever I am a a new location I have to go to the network settings and manually put in the DNS server. Why do I have to do that with SL when it worked completely fine before the upgrade to SL?
Cheers
Martinwaschbaer22 wrote:
That is exactly what is happening. The problem with my DHCP server at home is that it doesn't submit the DNS address to the computer somehow. That's why I have to put it in manually each time I reconnect the MB at home after I had it at uni. Once back at uni I then have to go into the settings and delete my manually added home DNS server. Right after that the uni DNS server address appears automatically. So I guess that is just how SL now works and I have to live with it, right? However, why do we need a DNS server anyway to connect to the internet. I thought a DNS server just facilitates the connection to websites but I didn't know that it is crucial.
You should really try to figure out why your home router isn't providing you with a DNS server address and fix that. It could be a firmware issue, or it could be as simple as you have things set up so that one must manually be set up in the router, and one is not.
You are also misinformed as to DNS' importance.
DNS is the service that translates names - say "apple.com" - to the IP addresses - say "17.149.160.49" - that your machine needs to be able to connect to any site.
Without being able to resolve names to addresses, you have to manually specify numeric IP addresses for everything - effectively meaning you will be unable to use the Internet. -
Caveman with club defeats ALL .mac and idisk problems!
Well, I'm pretty proud of myself. Like many others after upgrading to Leopard, had myriad .mac and idisk problems including, but not limited to: couldn't mount idisk on desktop, can't enable syncing of .mac on various computers, couldn't register a computer. I tried the log out, log in option in .mac. Also tried removing the syncservices folder from Home>Library>Application Support folder. I also tried reinstalling the system from a download of 10.5.1 udpate, repairing permissions, and every other trick I read about on the discussion forum. The ultimate solution for me? Open Keychain Access application in the Application>Utilities folder, show all the items and delete every item with '.mac' in it! Restarted computer, now idisk mounts fine, login to .mac works fine, and syncing works perfectly and I can register the previously unregisterable computer. While I have no logical explanation for this, because I don't understand enough about the Keychains to say why it worked, it clearly fixed the problem. Syncing has happened fine, using idisk is fine and all is well! Oh yes, I had a backup of my computer to an external drive before proceeding with my various interventions. Best of luck and don't be afraid to swing your caveman club wildly in the dark... you just might hit something worthwhile
I'm having exactly ONE of the problems Joshua lists here ... my iDisk will not mount to my desktop. All else works fine with my iDisk.
I don't see any responses to the original post. Help anyone? -
ICal syncing with mac and iphone problem - duplicating all alarms.
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Clearing Graphics and Sprites problem
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I think you need to listen to CHANGE event on user input items. Events may be different though:
ComboBox - CHANGE,
InputText - has CHANGE or TextEvent.TEXT_INPUT - depending on your needs
CheckBox and RadioButton dispatch CHANGE event
So the code can be as following:
import flash.display.Sprite;
import flash.geom.Point;
stop();
//Set up global variables
//Set initial selectable Values
rbMonth.selected = true;
rbRisk1.selected = true;
rbYears10.selected = true;
// declare color of graph
var graphColor:uint = 0xCC6600;
//Set variable Group Names
var timeValue:Object = rbMonth.group;
var riskValue:Object = rbRisk1.group;
var yearsValue:Object = rbYears10.group;
var answerCurr:Array = new Array();
// it may array of points
var points:Array = new Array();
var gr:Graphics = this.graphics;
gr.lineStyle(1, graphColor, 0.5);
var i:int = 0;
// no need for enter frame event listeners
//addEventListener(Event.ENTER_FRAME, initSum);
//addEventListener(Event.ENTER_FRAME, drawPoints);
// add change or other corresponding events to UI
num2.addEventListener(Event.CHANGE, drawPoints);
num1.addEventListener(Event.CHANGE, drawPoints);
timeValue.addEventListener(Event.CHANGE, drawPoints);
riskValue.addEventListener(Event.CHANGE, drawPoints);
yearsValue.addEventListener(Event.CHANGE, drawPoints);
// initial settings
initSum();
//Calculate initial set values
function initSum(event:Event = null):void {
var Dinit:Number = num2.value;
var Pinit:Number = num1.value;
var Cinit:Number = (timeValue.selectedData) * Dinit;
var Rinit:Number = riskValue.selectedData;
var Yinit:Number = yearsValue.selectedData;
//Compound Interest P = Starting principal, C = contributions/year, R = interest rate as decimal.
//P(1+R)Y + C[((1+R)Y+1 - (1+R))/R]
//Formula converted intoActionscript = P*(Math.pow((1+R), Y)) + C*(((Math.pow((1+R),Y+1)) - (1+R))/R); break formula into separate parts
var firstPartInit = Pinit * (Math.pow((1 + Rinit), Yinit));
var secondPartInit = Math.pow((1 + Rinit), Yinit + 1).toFixed(2);
var thirdPartInit = 1 + Rinit;
var answerInit = firstPartInit +Cinit * ((secondPartInit - thirdPartInit) / Rinit);
var answerInitFinal = answerInit.toFixed(0);
commaCoderInit(answerInitFinal);
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drawPoints();
//Format initial end result with commas
function commaCoderInit(yourNum):String {
var numtoString1:String = new String();
for (i = 0; i < yourNum.length; i++) {
if ((yourNum.length-i)%3 == 0 && i != 0) {
numtoString1 += ",";
numtoString1 += yourNum.charAt(i);
return result1_txt.text = numtoString1 + " €";
//Draw Current points on graph
function drawPoints(event:Event = null):void {
var Dcurr:Number = num2.value;
var Pcurr:Number = num1.value;
var Ccurr:Number = (timeValue.selectedData) * Dcurr;
var Rcurr:Number = riskValue.selectedData;
var year:Number = yearsValue.selectedData;
var firstPartCurr:Number;
var secondPartCurr:Number;
var thirdPartCurr:Number;
//Calculate Max value and ratio
var firstPartMax:Number;
var secondPartMax:Number;
var thirdPartMax:Number;
var answerMax:Number;
var ratio:Number;
var firstPartMax:Number;
var secondPartMax:Number;
var thirdPartMax:Number;
var answerMax:Number;
var ratio:Number;
// point sprite
var point:Point;
//Create value loop array
for (i = 0; i <= yearsValue.selectedData; i++) {
firstPartCurr = Pcurr * (Math.pow((1 + Rcurr), i));
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thirdPartCurr = 1 + Rcurr;
answerCurr[i] = firstPartCurr + Ccurr * ((secondPartCurr - thirdPartCurr) / Rcurr);
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firstPartMax = Pcurr * (Math.pow((1 + Rcurr), year));
secondPartMax = Math.pow((1 + Rcurr), year + 1).toFixed(2);
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answerMax = firstPartMax + Ccurr * ((secondPartMax - thirdPartMax) / Rcurr);
ratio = (answerMax).toFixed(0) / 250;
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point = new Point(25 + i * (550 / yearsValue.selectedData), 675 - (answerCurr[i] / ratio));
points.push(point);
drawLines();
//Draw initial lines on graph
function drawLines():void {
gr.clear();
gr.moveTo(points[0].x, points[0].y);
for (i = 0; i < points.length; i++) {
gr.beginFill(graphColor);
gr.drawCircle(points[i].x, points[i].y, 3);
gr.endFill();
gr.lineTo(points[i].x, points[i].y); -
FLIP 4 MAC and QUICKTIME problem
I have flip 4 mac and when I am trying to access a website that uses flip 4 mac (windows) I get a message saying "ALERT, the URL is not valid"
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ThanksDid you repair permissions prior to restarting?
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Or, re-post over in the Flip4Mac Community Forums -
Has anyone tried to use Elements 9 on their Mac and had problems?
Trying to use Elements 9 on my mac, but find that the create and effects editing part of the package are not working. Does anyone else have this problem?
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-
Excel for Mac and Word problems
Hi, I have a problem with the graph feature in Excel(mac). Whenever I create a graph in excel and make it look like say, this:
http://i44.photobucket.com/albums/f4/mountdoug/Picture3-4.png
and then copy that graph and paste it into Word(mac), I get this:
http://i44.photobucket.com/albums/f4/mountdoug/Picture4-5.png
The problem is that the graph in word has the pattern, but it's very small, here it is at 500% magnification in word(mac):
http://i44.photobucket.com/albums/f4/mountdoug/Picture5-2.png
If I do this in windows (either through parallels or a windows computer and transfer) I get the same graph pasted in word as I created in excel. If I create the file using the mac versions and then transfer it to a windows computer, The patter looks like it should, that is, like the one I created in excel(mac).
So it only looks off when I create the file using the mac versions, and view it on the mac, that same file looks correct on windows computers. If I do it on a windows computer and view it on the mac, the file also looks correct.
So what can be causing this? I'm using a 24inch iMac C2D btw. thanks in advance!
macbook pro 2.33GHZ C2D week 49 Mac OS X (10.4.9)Since Office is not an Apple product, you'll probably want to use a forum dedicated to Microsoft's Mac products such as <http://www.microsoft.com/mac/community/community.aspx?pid=newsgroups> rather than an Apple forum
Be sure to search the forum first in case someone has already had a similar question answered. -
Several days ago an email was sent via my .Mac account. The email had an attachment that was too large so I deleted the message. The problem is that each time I try to use Mail and take the .Mac account online it attempts to send the message and when it cannot it recreates the message in the drafts folder. If left to its own accord there are several copies of the message in that folder. I have not ben able to download any emails during this time and surfing the web is extremely slow.
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QT7.1 Intel Mac and .AVI problems
i Downloaded a .AVI file and cant watch it. i read in a mac magazine i need DviX to watch it with. i DL that and Divx Doctor 2.
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for future DLs shouldi stick to MPEG formats to save hasstle?
anyone help?No it didn't do the job. Not even close - so I'll open this one up again. It's hardly news that VideoLan is agnostic on these issues - all of us Mac people have defaulted to that player for years whenever QT has had compatibility problems - even with final public release codecs installed to enable QT to function.
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hi
i'm new sorry just bare with me. i recently purchased a MacBook and .mac, my plan was to back up my documents, ical and other stuff on a weekly basis. this i thought i set up but on looking again, i dont know where i am backing the info up to.
this is what i want to do
1) back my files up to .mac, just incase i have my MacBook stolen?
2) do i have enough space to do this on my .mac account?
3) be able to transfer all the said info and documents on to a cd-r, just as a 2nd back up.
i'am new so please take this into account.
manythanks luke
MacBook Mac OS X (10.4.6)Hey Luke,
You get 1GB of online storage with your .Mac account. The way you backup your files is sending them to your iDisk. To access this you may A. Go to the Finder and click on the iDisk symbol on the left hand side, or B. You may upload your files online through .Mac online. You can change the amount of space alotted to you by accessing your account pane online through the link I gave above. Just login, and then go to Account link. You can download Backup to backup all your important documents to a External HD, .Mac, or to a CD.
Hope this helps!
Tom -
Home Sharing Between MAC and PC Problem
Hello all,
I am having an issue with home sharing between my iMac and PC. Here is the setup:
IBM x61 tablet with Windows 7 Ultimate 64 bit- I run itunes and see the iMac's itunes library just fine and can import perfectly
iMac with Snow Leopard- iTunes can see the IBM's library but can't load the library; it gets hung up. Also, the icon next to the library from the x61 is a music symbol and not the home icon so I know something is wrong. I have tried everything in the troubleshooting section of the apple support page besides opening the ports. It seemed to have happened witht the latest iTumes update.
Should I try port forwarding? I use a d-link 815 router and have avira anti-virus. Has anyone had success with windows 7 firewall and the ports?
Any other suggestions? Thanks in advance.
DiggsI'm not 100% sure of the terminology used by Windows or any other Windows firewall programs but in essence what you want to do is allow those port to pass through. Forwarding sounds correct to me. Do you only have one firewall active? I know Windows has its own built-in firewall and some security software also install firewalls and I know some people don't realize that they are running two and should turn one of them off. Not sure if you amy be running into that problem.
Here is a thread where someone shows what they did with their firewall settings to get things to work.
https://discussions.apple.com/message/16495919#16495919
Also, I wrote this for someone else. It explains how sharing in iTunes works. Maybe it can help you to troubleshoot your problem.
Home Sharing is enabled by selecting Home Sharing from the 'Advanced' menu (see screen shot below) and entering your Apple ID and password. Home Sharing allows unrestricted access to the shared iTunes library from computers on the network as well as from iOS devices. Home Sharing is required for access by iOS devices, they do not work with Library Sharing. Home sharing also allows you to copy media from one computer to another, something you can't do with Library Sharing. Home Sharing overrides Library Sharing if both are enabled.
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I think I've covered everything and hope this helps people understand the difference between the two types of shared libraries and how to configure each. -
Outlook for Mac and Exchange Server 2010
I am a customer of Office 365 and I am using it on my Mac. Unfortunately Outlook for Mac (version 15.6 150113) is not able to connect to my Exchange account. Tried to reinstall it many times and also reinstalled from zero the Yosemite OS X, but no way. I
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I use in the native "Mail" application where it works perfectly. I tried also other applications like foxmail and airmail 2, and using the same server and id they all work perfectly. Also Lynch is working great. Can somebody help me to solve this
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Thank you in advanceHi Sylvain, Thank you for the attention. Hereafter the result of the test and sorry if it is in italian since my account is italian. I forgot to say that my exchange account is my Company's exchange server while office 365 is my personal account.
Il test della connettività non è stato superato
Dettagli del test
<input class=" __ecpStyleButton" id="testSelectWizard___CustomNav3_buttonStartOver" name="testSelectWizard$__CustomNav3$buttonStartOver"
style="padding:8px 8px 8px 29px;text-align:left;border-style:none;cursor:pointer;background-image:url(https;background-background-repeat:no-repeat no-repeat;" type="submit" value="Ricomincia" /><input class=" __ecpStyleButton"
id="testSelectWizard___CustomNav3_buttonRunAgain" name="testSelectWizard$__CustomNav3$buttonRunAgain" style="padding:8px 8px 8px 29px;text-align:left;border-style:none none none solid;cursor:pointer;background-image:url(https;border-left-color:#cccccc;border-left-width:1px;background-background-repeat:no-repeat
no-repeat;" type="submit" value="Esegui di nuovo il test" />
<input class=" __ecpStyleButton" id="testSelectWizard_ctl12_btnExpandAll" name="testSelectWizard$ctl12$btnExpandAll" style="padding:8px 8px 8px 29px;text-align:left;border-style:none
solid none none;cursor:pointer;background-image:url(https;border-right-color:#cccccc;border-right-width:1px;background-background-repeat:no-repeat no-repeat;" type="submit" value="Espandi tutto" /><input class="ecpStyleButtonImageOnly
__ecpStyleButton" id="testSelectWizard_ctl12_btnSaveXml" name="testSelectWizard$ctl12$btnSaveXml" style="padding-padding-bottom:6px;padding-text-align:left;border-style:none;cursor:pointer;background-image:url(https;background-background-repeat:no-repeat
no-repeat;" title="Salva come XML" type="submit" value="" /><input class="ecpStyleButtonImageOnly __ecpStyleButton" id="testSelectWizard_ctl12_btnSaveHtml" name="testSelectWizard$ctl12$btnSaveHtml"
style="padding-padding-bottom:6px;padding-text-align:left;border-style:none;cursor:pointer;background-image:url(https;background-background-repeat:no-repeat no-repeat;" title="Salva come HTML" type="submit" value=""
/>
Analizzatore connettività di Microsoft sta tentando di testare il servizio di individuazione automatica per [email protected].
Il test del servizio di individuazione automatica non è stato superato.
Altri dettagli
Passi del test
Sto tentando di contattare il servizio di individuazione automatica con ciascun metodo disponibile.
Non sono riuscito a contattare il servizio di individuazione automatica con nessun metodo.
Altri dettagli
Passi del test
Sto tentando di testare il possibile URL del servizio di individuazione automatica https://xx.com:443/Autodiscover/Autodiscover.xml
Il test di questo potenziale URL del servizio di individuazione automatica non è stato superato.
Altri dettagli
Passi del test
Sto tentando di risolvere il nome host xx.com in DNS.
Sono riuscito a risolvere il nome dell'host.
Altri dettagli
Indirizzi IP restituiti: aaa.bbb.aaa.bb
Tempo trascorso: 376 ms.
Sto testando la porta TCP 443 sull'host xx.com per controllare che sia aperta e in ascolto.
La porta specificata è bloccata, non è in ascolto o non produce la risposta prevista.
<label for="testSelectWizard_ctl12_ctl06_ctl00_ctl00_ctl01_tmmArrow">Altre
info su questo problema e su come risolverlo</label>
Altri dettagli
Ho rilevato un errore di rete durante la comunicazione con l'host remoto.
Tempo trascorso: 21252 ms.
Sto tentando di testare il possibile URL del servizio di individuazione automatica https://autodiscover.xx.com:443/Autodiscover/Autodiscover.xml
Il test di questo potenziale URL del servizio di individuazione automatica non è stato superato.
Altri dettagli
Passi del test
Sto tentando di risolvere il nome host autodiscover.xx.com in DNS.
Sono riuscito a risolvere il nome dell'host.
Altri dettagli
Indirizzi IP restituiti: aaa.bbb.aaa.bb
Tempo trascorso: 368 ms.
Sto testando la porta TCP 443 sull'host autodiscover.xx.com per controllare che sia aperta e in ascolto.
La porta è stata aperta correttamente.
Altri dettagli
Tempo trascorso: 377 ms.
Sto testando la validità del certificato SSL.
Il certificato ha superato tutti i requisiti di convalida.
Altri dettagli
Passi del test
Analizzatore connettività di Microsoft sta tentando di ottenere il certificato SSL dal server remoto autodiscover.xx.com sulla porta 443.
Analizzatore connettività di Microsoft ha ottenuto il certificato SSL remoto.
Altri dettagli
Soggetto del certificato remoto: CN=autodiscover.xx.com, OU=xx, O=xx, L=ll, S=Italy, C=IT, Autorità emittente: CN=xx, DC=xx, DC=xx, DC=com.
Tempo trascorso: 722 ms.
Sto convalidando il nome del certificato.
Ho convalidato il nome del certificato.
Altri dettagli
Ho trovato il nome host autodiscover.xx.com nel nome comune dell'oggetto del certificato.
Tempo trascorso: 0 ms.
Sto convalidando l'attendibilità dei certificati.
Il certificato è ritenuto attendibile e tutti i certificati sono presenti nella catena.
Passi del test
Analizzatore connettività di Microsoft sta tentando di generare catene di certificati per il certificato CN=autodiscover.xx.com, OU=xx, O=xx, L=ll, S=Italy, C=IT.
Ho costruito una o più catene di certificati.
Altri dettagli
Ho generato 1 catene totali. La catena di qualità massima termina con il certificato radice CN=Baltimore CyberTrust Root, OU=CyberTrust, O=Baltimore, C=IE.
Tempo trascorso: 33 ms.
Sto analizzando le catene di certificati per verificare se sono presenti problemi di compatibilità con le versioni di Windows.
Ho identificato potenziali problemi di compatibilità con alcune versioni di Windows .
Altri dettagli
Analizzatore connettività di Microsoft può convalidare la catena di certificati solo usando la funzionalità di aggiornamento dei certificati radice da Windows Update. Il tuo certificato potrebbe non essere attendibile su Windows se la funzionalità di aggiornamento
dei certificati radice non è abilitata.
Tempo trascorso: 5 ms.
Sto testando la data del certificato per verificarne la validità.
Sono riuscito a convalidare la data. Il certificato non è scaduto.
Altri dettagli
Il certificato è valido. NotBefore = 6/24/2014 12:44:45 PM, NotAfter = 6/23/2016 12:44:45 PM
Tempo trascorso: 0 ms.
Sto verificando la configurazione IIS per l'autenticazione del certificato client.
Non ho rilevato l'autenticazione dei certificati client.
Altri dettagli
Accetta/Richiedi certificati dei client non è configurata.
Tempo trascorso: 924 ms.
Sto tentando di inviare una richiesta POST di individuazione automatica a possibili URL di individuazione automatica.
Non sono riuscito a ottenere le impostazioni di individuazione automatica durante l'invio della richiesta POST.
Altri dettagli
Passi del test
Analizzatore connettività di Microsoft sta tentando di recuperare una risposta del servizio di individuazione automatica XML dall'URL https://autodiscover.xx.com:443/Autodiscover/Autodiscover.xml per l'utente [email protected].
Analizzatore connettività di Microsoft non è riuscito a ottenere una risposta XML del servizio di individuazione automatica.
Altri dettagli
Ho ricevuto una risposta HTTP 401 Non autorizzato dal server remoto Unknown. In genere questo dipende dall'uso di una password o un nome utente non corretto. Se stai tentando di accedere a un servizio di Office 365, controlla che il valore usato sia il
tuo nome dell'entità utente (UPN).
Intestazioni risposte HTTP:
Connection: Keep-Alive
Content-Length: 58
Content-Type: text/html
Date: Mon, 09 Feb 2015 07:47:30 GMT
Server: Microsoft-IIS/7.5
WWW-Authenticate: Negotiate,NTLM,Basic realm="autodiscover.xx.com"
X-Powered-By: ASP.NET
Tempo trascorso: 3904 ms.
Verrà verificato se in DNS è presente un record CNAME di individuazione automatica per il tuo dominio 'xx.com' per Office 365.
Non è stato possibile convalidare il record CNAME di individuazione automatica in DNS. Se la tua cassetta postale non è presente in Office 365, puoi ignorare questo avviso.
<label for="testSelectWizard_ctl12_ctl06_ctl00_ctl02_tmmArrow">Altre
info su questo problema e su come risolverlo</label>
Altri dettagli
Non esiste nessun record CNAME di individuazione automatica per il dominio 'xx.com'.
Tempo trascorso: 173 ms -
I have stopped using Firefox as nothing I have done has fixed this problem. I have tried shutting down Firefox and rebooting it, I cleared all my add-ons and then added adblock back (that's the only one) but it still doesn't work. I've deleted large files so that I have more space - I can't think of anything else that will work. I have spoken to four of my friends with Macs and they are all having the same problem with Firefox since Mavericks.
Hi thanks very much for your reply. I did a few things like delete my add-ons and I don't have the problem of the disappearing cursor (sounds like a Sherlock Holmes story) any more but it seems to have been a mac issue as there were many complaints on the Apple forums of the cursor disappearing since the Mavericks OS and not just in Firefox but in multiple programs. Looks like they've fixed it somehow!
-
On save as: Unexpected and unrecoverable problem has occurred. Photoshop will now exit. (Mac 10.7.3)
Hello,
We are working on Macinthosh intel - Mac Pro Intel Xeon september 2007, with MacOs 10.7.3.
After trying to install the beta version of Photoshop CS6, we got serious problems.
- The CS5 Photoshop and Acrobat 9 is not working anymore.
When we want to "save as…", both application will crash.
When we do "save as weboptimized", un error says that the file already exists.
We did not manage to install the CS6 Photoshop beta neither.
I tried EVERYTHING supposed to do in other forums and in the adobe forums, like:
- latest version of AdobeApplication Manager
- Adobe cleaner tool
- Adobe support advisor
- cleaning manually everything on the disk which containes CS6
- Reparing Autorisation
- Trying to reinstall CS5 (but without issue
- trash prefs
- deactivate and reactivate PHotoshop
and some others…
When trying to "save as" or save as weboptimized…", the following errors appears:
The operation could not be completed.
An unexpected and unrecoverable problem has occurred. Photoshop will now exit.
When trying to "save as weboptimized" the following error appears:
A file or directory already exists with the same name.
When exporting or "save as" in Acrobat:
Acrobat is blocked, everything in the application menu is turned gray but there is not open window.
I have to exit with "esc+Alt+Command"
All this problems occured after installation of Photoshop Beta CS6, which could not be completed because of some more errors causing a licence conflict with CS5.
We were also trying the Adobe support advisor, we got the following error massage:
Exit Code: 16
Please see specific errors and warnings below for troubleshooting. For example, ERROR: DW039 ...
-------------------------------------- Summary --------------------------------------
- 0 fatal error(s), 1 error(s), 0 warning(s)
ERROR: DW039: Failed to load deployment File
AND
Exit Code: 7
Please see specific errors and warnings below for troubleshooting. For example, ERROR: DW013 ... WARNING: DW017 ...
-------------------------------------- Summary --------------------------------------
- 0 fatal error(s), 1 error(s), 1 warning(s)
WARNING: DW017: PayloadPolicyNode.SetAction: IN payload {463D65D7-CD43-4FAC-A6C7-7D24CB5DB93B} Adobe Media Player 1.8.0.0 is required by {7DFEBBA4-81E1-425B-BBAA-06E9E5BBD97E} Adobe Photoshop CS5 Core 12.0.0.0 but isn't free. Reason: Language not supported
ERROR: DW013: Unable to locate volume for path. Please verify that path [UserDocuments] is a valid path. Please ensure that if any intermediate directories exist, they are valid directories and not files/symlinks
Here is the content of the Crash Report:
Process:
Adobe Photoshop CS5 [1403]
Path:
/Applications/Adobe Photoshop CS5/Adobe Photoshop CS5.app/Contents/MacOS/Adobe Photoshop CS5
Identifier:
com.adobe.Photoshop
Version:
12.0.4 (12.0.4x20110407.r.1265] [12.0.4)
Code Type:
X86-64 (Native)
Parent Process: launchd [299]
Date/Time:
2012-04-17 10:10:50.329 +0200
OS Version:
Mac OS X 10.7.3 (11D50)
Report Version: 9
Crashed Thread: 0 Dispatch queue: com.apple.main-thread
Exception Type: EXC_CRASH (SIGABRT)
Exception Codes: 0x0000000000000000, 0x0000000000000000
Application Specific Information:
objc[1403]: garbage collection is OFF
abort() called
Thread 0 Crashed:: Dispatch queue: com.apple.main-thread
0 libsystem_kernel.dylib
0x00007fff86d78ce2 __pthread_kill + 10
1 libsystem_c.dylib
0x00007fff90a0c7d2 pthread_kill + 95
2 libsystem_c.dylib
0x00007fff909fda7a abort + 143
3 com.adobe.Photoshop
0x00000001002369eb 0x100000000 + 2320875
4 libc++abi.dylib
0x00007fff897d8001 safe_handler_caller(void (*)()) + 11
5 libc++abi.dylib
0x00007fff897d7ff6 __cxxabiv1::__terminate(void (*)()) + 9
6 libc++abi.dylib
0x00007fff897d8346 __cxa_call_terminate + 59
7 libc++abi.dylib
0x00007fff897d87c3 __gxx_personality_v0 + 207
8 libunwind.dylib
0x00007fff8a21f4c6 unwind_phase2 + 160
9 libunwind.dylib
0x00007fff8a21e96e _Unwind_RaiseException + 218
10 com.apple.FinderKit
0x00007fff8b3a2b64 -[FI_TColumnViewController closeTarget] + 243
11 com.apple.FinderKit
0x00007fff8b3de1d0 -[FIFinderViewGutsController destroyBrowserView] + 238
12 com.apple.FinderKit
0x00007fff8b3dbdcc -[FIFinderViewGutsController prepareToHide] + 369
13 com.apple.FinderKit
0x00007fff8b3dbee4 -[FIFinderViewGutsController setExpanded:] + 44
14 com.apple.FinderKit
0x00007fff8b3e40ab -[FIFinderView viewWillMoveToWindow:] + 265
15 com.apple.AppKit
0x00007fff8c5b9e31 -[NSView _setWindow:] + 238
16 com.apple.AppKit
0x00007fff8c4e6c08 __NSViewRecursionHelper + 25
17 com.apple.CoreFoundation
0x00007fff8fbecea4 CFArrayApplyFunction + 68
18 com.apple.AppKit
0x00007fff8c5ba766 -[NSView _setWindow:] + 2595
19 com.apple.AppKit
0x00007fff8c4e6c08 __NSViewRecursionHelper + 25
20 com.apple.CoreFoundation
0x00007fff8fbecea4 CFArrayApplyFunction + 68
21 com.apple.AppKit
0x00007fff8c5ba766 -[NSView _setWindow:] + 2595
22 com.apple.AppKit
0x00007fff8c4e6c08 __NSViewRecursionHelper + 25
23 com.apple.CoreFoundation
0x00007fff8fbecea4 CFArrayApplyFunction + 68
24 com.apple.AppKit
0x00007fff8c5ba766 -[NSView _setWindow:] + 2595
25 com.apple.AppKit
0x00007fff8c4e6c08 __NSViewRecursionHelper + 25
26 com.apple.CoreFoundation
0x00007fff8fbecea4 CFArrayApplyFunction + 68
27 com.apple.AppKit
0x00007fff8c5ba766 -[NSView _setWindow:] + 2595
28 com.apple.AppKit
0x00007fff8c6dfb57 -[NSWindow dealloc] + 1262
29 com.apple.AppKit
0x00007fff8c9e34f4 -[NSSavePanel dealloc] + 612
30 com.apple.AppKit
0x00007fff8c4e0145 -[NSWindow release] + 535
31 libobjc.A.dylib
0x00007fff897ed03c (anonymous namespace)::AutoreleasePoolPage::pop(void*) + 434
32 com.apple.CoreFoundation
0x00007fff8fbecb05 _CFAutoreleasePoolPop + 37
33 com.apple.Foundation
0x00007fff8423a51d -[NSAutoreleasePool release] + 154
34 com.adobe.Photoshop
0x00000001012f2d2e AWS_CUI_GetVersionComments(OpaqueWindowPtr*, adobe::q::QDocument&, adobe::q::QString&, adobe::q::QAttributeList&, adobe::q::QDocument*, adobe::q::QProject*, long) + 16869522
35 com.adobe.Photoshop
0x00000001000824f8 0x100000000 + 533752
36 com.adobe.Photoshop
0x0000000100c3243c AWS_CUI_GetVersionComments(OpaqueWindowPtr*, adobe::q::QDocument&, adobe::q::QString&, adobe::q::QAttributeList&, adobe::q::QDocument*, adobe::q::QProject*, long) + 9789344
37 com.adobe.Photoshop
0x0000000100080e25 0x100000000 + 527909
38 com.adobe.Photoshop
0x0000000100c327e2 AWS_CUI_GetVersionComments(OpaqueWindowPtr*, adobe::q::QDocument&, adobe::q::QString&, adobe::q::QAttributeList&, adobe::q::QDocument*, adobe::q::QProject*, long) + 9790278
39 com.adobe.Photoshop
0x00000001004ca733 AWS_CUI_GetVersionComments(OpaqueWindowPtr*, adobe::q::QDocument&, adobe::q::QString&, adobe::q::QAttributeList&, adobe::q::QDocument*, adobe::q::QProject*, long) + 2024087
40 com.adobe.Photoshop
0x0000000100074b6f 0x100000000 + 478063
41 com.adobe.Photoshop
0x00000001000711ba 0x100000000 + 463290
42 com.adobe.Photoshop
0x00000001000665d3 0x100000000 + 419283
43 com.adobe.Photoshop
0x0000000100066696 0x100000000 + 419478
44 com.adobe.Photoshop
0x00000001012e1ef4 AWS_CUI_GetVersionComments(OpaqueWindowPtr*, adobe::q::QDocument&, adobe::q::QString&, adobe::q::QAttributeList&, adobe::q::QDocument*, adobe::q::QProject*, long) + 16800344
45 com.apple.AppKit
0x00007fff8c4a31f2 -[NSApplication run] + 555
46 com.adobe.Photoshop
0x00000001012e04a4 AWS_CUI_GetVersionComments(OpaqueWindowPtr*, adobe::q::QDocument&, adobe::q::QString&, adobe::q::QAttributeList&, adobe::q::QDocument*, adobe::q::QProject*, long) + 16793608
47 com.adobe.Photoshop
0x00000001012e0f01 AWS_CUI_GetVersionComments(OpaqueWindowPtr*, adobe::q::QDocument&, adobe::q::QString&, adobe::q::QAttributeList&, adobe::q::QDocument*, adobe::q::QProject*, long) + 16796261
48 com.adobe.Photoshop
0x00000001000682e6 0x100000000 + 426726
49 com.adobe.Photoshop
0x00000001002371f1 0x100000000 + 2322929
50 com.adobe.Photoshop
0x0000000100237281 0x100000000 + 2323073
51 com.adobe.Photoshop
0x00000001000022f4 0x100000000 + 8948
Thread 1:: Dispatch queue: com.apple.libdispatch-manager
0 libsystem_kernel.dylib
0x00007fff86d797e6 kevent + 10
1 libdispatch.dylib
0x00007fff84b045be _dispatch_mgr_invoke + 923
2 libdispatch.dylib
0x00007fff84b0314e _dispatch_mgr_thread + 54
Thread 2:
0 libsystem_kernel.dylib
0x00007fff86d79192 __workq_kernreturn + 10
1 libsystem_c.dylib
0x00007fff90a0c594 _pthread_wqthread + 758
2 libsystem_c.dylib
0x00007fff90a0db85 start_wqthread + 13
Thread 3:
0 libsystem_kernel.dylib
0x00007fff86d79192 __workq_kernreturn + 10
1 libsystem_c.dylib
0x00007fff90a0c594 _pthread_wqthread + 758
2 libsystem_c.dylib
0x00007fff90a0db85 start_wqthread + 13
Thread 4:
0 libsystem_kernel.dylib
0x00007fff86d78bca __psynch_cvwait + 10
1 libsystem_c.dylib
0x00007fff90a0e274 _pthread_cond_wait + 840
2 com.adobe.amt.services
0x0000000108723c53 AMTConditionLock::LockWhenCondition(int) + 37
3 com.adobe.amt.services
0x000000010871ccce _AMTThreadedPCDService::PCDThreadWorker(_AMTThreadedPCDService*) + 92
4 com.adobe.amt.services
0x0000000108723cbe AMTThread::Worker(void*) + 28
5 libsystem_c.dylib
0x00007fff90a0a8bf _pthread_start + 335
6 libsystem_c.dylib
0x00007fff90a0db75 thread_start + 13
Thread 5:
0 libsystem_kernel.dylib
0x00007fff86d79192 __workq_kernreturn + 10
1 libsystem_c.dylib
0x00007fff90a0c594 _pthread_wqthread + 758
2 libsystem_c.dylib
0x00007fff90a0db85 start_wqthread + 13
Thread 6:
0 libsystem_kernel.dylib
0x00007fff86d776ce semaphore_timedwait_trap + 10
1 com.apple.CoreServices.CarbonCore
0x00007fff8761e3be MPWaitOnSemaphore + 77
2 MultiProcessor Support
0x0000000110a00b93 ThreadFunction(void*) + 69
3 com.apple.CoreServices.CarbonCore
0x00007fff8761ee36 PrivateMPEntryPoint + 58
4 libsystem_c.dylib
0x00007fff90a0a8bf _pthread_start + 335
5 libsystem_c.dylib
0x00007fff90a0db75 thread_start + 13
Thread 7:
0 libsystem_kernel.dylib
0x00007fff86d776ce semaphore_timedwait_trap + 10
1 com.apple.CoreServices.CarbonCore
0x00007fff8761e3be MPWaitOnSemaphore + 77
2 MultiProcessor Support
0x0000000110a00b93 ThreadFunction(void*) + 69
3 com.apple.CoreServices.CarbonCore
0x00007fff8761ee36 PrivateMPEntryPoint + 58
4 libsystem_c.dylib
0x00007fff90a0a8bf _pthread_start + 335
5 libsystem_c.dylib
0x00007fff90a0db75 thread_start + 13
Thread 8:
0 libsystem_kernel.dylib
0x00007fff86d776ce semaphore_timedwait_trap + 10
1 com.apple.CoreServices.CarbonCore
0x00007fff8761e3be MPWaitOnSemaphore + 77
2 MultiProcessor Support
0x0000000110a00b93 ThreadFunction(void*) + 69
3 com.apple.CoreServices.CarbonCore
0x00007fff8761ee36 PrivateMPEntryPoint + 58
4 libsystem_c.dylib
0x00007fff90a0a8bf _pthread_start + 335
5 libsystem_c.dylib
0x00007fff90a0db75 thread_start + 13
Thread 9:
0 libsystem_kernel.dylib
0x00007fff86d776ce semaphore_timedwait_trap + 10
1 com.apple.CoreServices.CarbonCore
0x00007fff8761e3be MPWaitOnSemaphore + 77
2 MultiProcessor Support
0x0000000110a00b93 ThreadFunction(void*) + 69
3 com.apple.CoreServices.CarbonCore
0x00007fff8761ee36 PrivateMPEntryPoint + 58
4 libsystem_c.dylib
0x00007fff90a0a8bf _pthread_start + 335
5 libsystem_c.dylib
0x00007fff90a0db75 thread_start + 13
Thread 10:
0 libsystem_kernel.dylib
0x00007fff86d776ce semaphore_timedwait_trap + 10
1 com.apple.CoreServices.CarbonCore
0x00007fff8761e3be MPWaitOnSemaphore + 77
2 MultiProcessor Support
0x0000000110a00b93 ThreadFunction(void*) + 69
3 com.apple.CoreServices.CarbonCore
0x00007fff8761ee36 PrivateMPEntryPoint + 58
4 libsystem_c.dylib
0x00007fff90a0a8bf _pthread_start + 335
5 libsystem_c.dylib
0x00007fff90a0db75 thread_start + 13
Thread 11:
0 libsystem_kernel.dylib
0x00007fff86d776ce semaphore_timedwait_trap + 10
1 com.apple.CoreServices.CarbonCore
0x00007fff8761e3be MPWaitOnSemaphore + 77
2 MultiProcessor Support
0x0000000110a00b93 ThreadFunction(void*) + 69
3 com.apple.CoreServices.CarbonCore
0x00007fff8761ee36 PrivateMPEntryPoint + 58
4 libsystem_c.dylib
0x00007fff90a0a8bf _pthread_start + 335
5 libsystem_c.dylib
0x00007fff90a0db75 thread_start + 13
Thread 12:
0 libsystem_kernel.dylib
0x00007fff86d776ce semaphore_timedwait_trap + 10
1 com.apple.CoreServices.CarbonCore
0x00007fff8761e3be MPWaitOnSemaphore + 77
2 MultiProcessor Support
0x0000000110a00b93 ThreadFunction(void*) + 69
3 com.apple.CoreServices.CarbonCore
0x00007fff8761ee36 PrivateMPEntryPoint + 58
4 libsystem_c.dylib
0x00007fff90a0a8bf _pthread_start + 335
5 libsystem_c.dylib
0x00007fff90a0db75 thread_start + 13
Thread 13:
0 libsystem_kernel.dylib
0x00007fff86d78bca __psynch_cvwait + 10
1 libsystem_c.dylib
0x00007fff90a0e274 _pthread_cond_wait + 840
2 com.apple.CoreServices.CarbonCore
0x00007fff87646bae TSWaitOnCondition + 106
3 com.apple.CoreServices.CarbonCore
0x00007fff875d928a TSWaitOnConditionTimedRelative + 127
4 com.apple.CoreServices.CarbonCore
0x00007fff8761dfd1 MPWaitOnQueue + 181
5 AdobeACE
0x000000010598b18d 0x105951000 + 237965
6 AdobeACE
0x000000010598ab3a 0x105951000 + 236346
7 com.apple.CoreServices.CarbonCore
0x00007fff8761ee36 PrivateMPEntryPoint + 58
8 libsystem_c.dylib
0x00007fff90a0a8bf _pthread_start + 335
9 libsystem_c.dylib
0x00007fff90a0db75 thread_start + 13
Thread 14:
0 libsystem_kernel.dylib
0x00007fff86d78bca __psynch_cvwait + 10
1 libsystem_c.dylib
0x00007fff90a0e274 _pthread_cond_wait + 840
2 com.apple.CoreServices.CarbonCore
0x00007fff87646bae TSWaitOnCondition + 106
3 com.apple.CoreServices.CarbonCore
0x00007fff875d928a TSWaitOnConditionTimedRelative + 127
4 com.apple.CoreServices.CarbonCore
0x00007fff8761dfd1 MPWaitOnQueue + 181
5 AdobeACE
0x000000010598b18d 0x105951000 + 237965
6 AdobeACE
0x000000010598ab3a 0x105951000 + 236346
7 com.apple.CoreServices.CarbonCore
0x00007fff8761ee36 PrivateMPEntryPoint + 58
8 libsystem_c.dylib
0x00007fff90a0a8bf _pthread_start + 335
9 libsystem_c.dylib
0x00007fff90a0db75 thread_start + 13
Thread 15:
0 libsystem_kernel.dylib
0x00007fff86d78bca __psynch_cvwait + 10
1 libsystem_c.dylib
0x00007fff90a0e274 _pthread_cond_wait + 840
2 com.apple.CoreServices.CarbonCore
0x00007fff87646bae TSWaitOnCondition + 106
3 com.apple.CoreServices.CarbonCore
0x00007fff875d928a TSWaitOnConditionTimedRelative + 127
4 com.apple.CoreServices.CarbonCore
0x00007fff8761dfd1 MPWaitOnQueue + 181
5 AdobeACE
0x000000010598b18d 0x105951000 + 237965
6 AdobeACE
0x000000010598ab3a 0x105951000 + 236346
7 com.apple.CoreServices.CarbonCore
0x00007fff8761ee36 PrivateMPEntryPoint + 58
8 libsystem_c.dylib
0x00007fff90a0a8bf _pthread_start + 335
9 libsystem_c.dylib
0x00007fff90a0db75 thread_start + 13
Thread 16:
0 libsystem_kernel.dylib
0x00007fff86d78bca __psynch_cvwait + 10
1 libsystem_c.dylib
0x00007fff90a0e274 _pthread_cond_wait + 840
2 com.apple.CoreServices.CarbonCore
0x00007fff87646bae TSWaitOnCondition + 106
3 com.apple.CoreServices.CarbonCore
0x00007fff875d928a TSWaitOnConditionTimedRelative + 127
4 com.apple.CoreServices.CarbonCore
0x00007fff8761dfd1 MPWaitOnQueue + 181
5 AdobeACE
0x000000010598b18d 0x105951000 + 237965
6 AdobeACE
0x000000010598ab3a 0x105951000 + 236346
7 com.apple.CoreServices.CarbonCore
0x00007fff8761ee36 PrivateMPEntryPoint + 58
8 libsystem_c.dylib
0x00007fff90a0a8bf _pthread_start + 335
9 libsystem_c.dylib
0x00007fff90a0db75 thread_start + 13
Thread 17:
0 libsystem_kernel.dylib
0x00007fff86d78bca __psynch_cvwait + 10
1 libsystem_c.dylib
0x00007fff90a0e274 _pthread_cond_wait + 840
2 com.apple.CoreServices.CarbonCore
0x00007fff87646bae TSWaitOnCondition + 106
3 com.apple.CoreServices.CarbonCore
0x00007fff875d928a TSWaitOnConditionTimedRelative + 127
4 com.apple.CoreServices.CarbonCore
0x00007fff8761dfd1 MPWaitOnQueue + 181
5 AdobeACE
0x000000010598b18d 0x105951000 + 237965
6 AdobeACE
0x000000010598ab3a 0x105951000 + 236346
7 com.apple.CoreServices.CarbonCore
0x00007fff8761ee36 PrivateMPEntryPoint + 58
8 libsystem_c.dylib
0x00007fff90a0a8bf _pthread_start + 335
9 libsystem_c.dylib
0x00007fff90a0db75 thread_start + 13
Thread 18:
0 libsystem_kernel.dylib
0x00007fff86d78bca __psynch_cvwait + 10
1 libsystem_c.dylib
0x00007fff90a0e274 _pthread_cond_wait + 840
2 com.apple.CoreServices.CarbonCore
0x00007fff87646bae TSWaitOnCondition + 106
3 com.apple.CoreServices.CarbonCore
0x00007fff875d928a TSWaitOnConditionTimedRelative + 127
4 com.apple.CoreServices.CarbonCore
0x00007fff8761dfd1 MPWaitOnQueue + 181
5 AdobeACE
0x000000010598b18d 0x105951000 + 237965
6 AdobeACE
0x000000010598ab3a 0x105951000 + 236346
7 com.apple.CoreServices.CarbonCore
0x00007fff8761ee36 PrivateMPEntryPoint + 58
8 libsystem_c.dylib
0x00007fff90a0a8bf _pthread_start + 335
9 libsystem_c.dylib
0x00007fff90a0db75 thread_start + 13
Thread 19:
0 libsystem_kernel.dylib
0x00007fff86d78bca __psynch_cvwait + 10
1 libsystem_c.dylib
0x00007fff90a0e274 _pthread_cond_wait + 840
2 com.apple.CoreServices.CarbonCore
0x00007fff87646bae TSWaitOnCondition + 106
3 com.apple.CoreServices.CarbonCore
0x00007fff875d928a TSWaitOnConditionTimedRelative + 127
4 com.apple.CoreServices.CarbonCore
0x00007fff8761dfd1 MPWaitOnQueue + 181
5 AdobeACE
0x000000010598b18d 0x105951000 + 237965
6 AdobeACE
0x000000010598ab3a 0x105951000 + 236346
7 com.apple.CoreServices.CarbonCore
0x00007fff8761ee36 PrivateMPEntryPoint + 58
8 libsystem_c.dylib
0x00007fff90a0a8bf _pthread_start + 335
9 libsystem_c.dylib
0x00007fff90a0db75 thread_start + 13
Thread 20:
0 libsystem_kernel.dylib
0x00007fff86d78e42 __semwait_signal + 10
1 libsystem_c.dylib
0x00007fff909c0dea nanosleep + 164
2 com.adobe.PSAutomate
0x00000001166dbe4b ScObjects::Thread::sleep(unsigned int) + 59
3 com.adobe.PSAutomate
0x00000001166bdd83 ScObjects::BridgeTalkThread::run() + 163
4 com.adobe.PSAutomate
0x00000001166dbf46 ScObjects::Thread::go(void*) + 166
5 libsystem_c.dylib
0x00007fff90a0a8bf _pthread_start + 335
6 libsystem_c.dylib
0x00007fff90a0db75 thread_start + 13
Thread 21:
0 libsystem_kernel.dylib
0x00007fff86d78bca __psynch_cvwait + 10
1 libsystem_c.dylib
0x00007fff90a0e274 _pthread_cond_wait + 840
2 com.adobe.adobeswfl
0x000000012dbb289d APXGetHostAPI + 2465805
3 com.adobe.adobeswfl
0x000000012d96b5e9 APXGetHostAPI + 77145
4 com.adobe.adobeswfl
0x000000012dbb29b1 APXGetHostAPI + 2466081
5 com.adobe.adobeswfl
0x000000012dbb2d1a APXGetHostAPI + 2466954
6 com.adobe.adobeswfl
0x000000012dbb2e49 APXGetHostAPI + 2467257
7 libsystem_c.dylib
0x00007fff90a0a8bf _pthread_start + 335
8 libsystem_c.dylib
0x00007fff90a0db75 thread_start + 13
Thread 22:
0 libsystem_kernel.dylib
0x00007fff86d78bca __psynch_cvwait + 10
1 libsystem_c.dylib
0x00007fff90a0e274 _pthread_cond_wait + 840
2 com.adobe.adobeswfl
0x000000012dbb289d APXGetHostAPI + 2465805
3 com.adobe.adobeswfl
0x000000012d96b5e9 APXGetHostAPI + 77145
4 com.adobe.adobeswfl
0x000000012dbb29b1 APXGetHostAPI + 2466081
5 com.adobe.adobeswfl
0x000000012dbb2d1a APXGetHostAPI + 2466954
6 com.adobe.adobeswfl
0x000000012dbb2e49 APXGetHostAPI + 2467257
7 libsystem_c.dylib
0x00007fff90a0a8bf _pthread_start + 335
8 libsystem_c.dylib
0x00007fff90a0db75 thread_start + 13
Thread 23:
0 libsystem_kernel.dylib
0x00007fff86d78bca __psynch_cvwait + 10
1 libsystem_c.dylib
0x00007fff90a0e274 _pthread_cond_wait + 840
2 com.adobe.adobeswfl
0x000000012dbb289d APXGetHostAPI + 2465805
3 com.adobe.adobeswfl
0x000000012d96b5e9 APXGetHostAPI + 77145
4 com.adobe.adobeswfl
0x000000012dbb29b1 APXGetHostAPI + 2466081
5 com.adobe.adobeswfl
0x000000012dbb2d1a APXGetHostAPI + 2466954
6 com.adobe.adobeswfl
0x000000012dbb2e49 APXGetHostAPI + 2467257
7 libsystem_c.dylib
0x00007fff90a0a8bf _pthread_start + 335
8 libsystem_c.dylib
0x00007fff90a0db75 thread_start + 13
Thread 24:
0 libsystem_kernel.dylib
0x00007fff86d78bca __psynch_cvwait + 10
1 libsystem_c.dylib
0x00007fff90a0e274 _pthread_cond_wait + 840
2 com.adobe.adobeswfl
0x000000012dbb289d APXGetHostAPI + 2465805
3 com.adobe.adobeswfl
0x000000012d96b5e9 APXGetHostAPI + 77145
4 com.adobe.adobeswfl
0x000000012dbb29b1 APXGetHostAPI + 2466081
5 com.adobe.adobeswfl
0x000000012dbb2d1a APXGetHostAPI + 2466954
6 com.adobe.adobeswfl
0x000000012dbb2e49 APXGetHostAPI + 2467257
7 libsystem_c.dylib
0x00007fff90a0a8bf _pthread_start + 335
8 libsystem_c.dylib
0x00007fff90a0db75 thread_start + 13
Thread 25:
0 libsystem_kernel.dylib
0x00007fff86d78bca __psynch_cvwait + 10
1 libsystem_c.dylib
0x00007fff90a0e274 _pthread_cond_wait + 840
2 com.adobe.adobeswfl
0x000000012dbb289d APXGetHostAPI + 2465805
3 com.adobe.adobeswfl
0x000000012d96b5e9 APXGetHostAPI + 77145
4 com.adobe.adobeswfl
0x000000012dbb29b1 APXGetHostAPI + 2466081
5 com.adobe.adobeswfl
0x000000012dbb2d1a APXGetHostAPI + 2466954
6 com.adobe.adobeswfl
0x000000012dbb2e49 APXGetHostAPI + 2467257
7 libsystem_c.dylib
0x00007fff90a0a8bf _pthread_start + 335
8 libsystem_c.dylib
0x00007fff90a0db75 thread_start + 13
Thread 26:
0 libsystem_kernel.dylib
0x00007fff86d78bca __psynch_cvwait + 10
1 libsystem_c.dylib
0x00007fff90a0e274 _pthread_cond_wait + 840
2 com.adobe.adobeswfl
0x000000012dbb289d APXGetHostAPI + 2465805
3 com.adobe.adobeswfl
0x000000012d96b5e9 APXGetHostAPI + 77145
4 com.adobe.adobeswfl
0x000000012dbb29b1 APXGetHostAPI + 2466081
5 com.adobe.adobeswfl
0x000000012dbb2d1a APXGetHostAPI + 2466954
6 com.adobe.adobeswfl
0x000000012dbb2e49 APXGetHostAPI + 2467257
7 libsystem_c.dylib
0x00007fff90a0a8bf _pthread_start + 335
8 libsystem_c.dylib
0x00007fff90a0db75 thread_start + 13
Thread 27:
0 libsystem_kernel.dylib
0x00007fff86d78bca __psynch_cvwait + 10
1 libsystem_c.dylib
0x00007fff90a0e274 _pthread_cond_wait + 840
2 com.adobe.adobeswfl
0x000000012dbb289d APXGetHostAPI + 2465805
3 com.adobe.adobeswfl
0x000000012d96b5e9 APXGetHostAPI + 77145
4 com.adobe.adobeswfl
0x000000012dbb29b1 APXGetHostAPI + 2466081
5 com.adobe.adobeswfl
0x000000012dbb2d1a APXGetHostAPI + 2466954
6 com.adobe.adobeswfl
0x000000012dbb2e49 APXGetHostAPI + 2467257
7 libsystem_c.dylib
0x00007fff90a0a8bf _pthread_start + 335
8 libsystem_c.dylib
0x00007fff90a0db75 thread_start + 13
Thread 28:
0 libsystem_kernel.dylib
0x00007fff86d78bca __psynch_cvwait + 10
1 libsystem_c.dylib
0x00007fff90a0e274 _pthread_cond_wait + 840
2 com.adobe.adobeswfl
0x000000012dbb289d APXGetHostAPI + 2465805
3 com.adobe.adobeswfl
0x000000012d96b5e9 APXGetHostAPI + 77145
4 com.adobe.adobeswfl
0x000000012dbb29b1 APXGetHostAPI + 2466081
5 com.adobe.adobeswfl
0x000000012dbb2d1a APXGetHostAPI + 2466954
6 com.adobe.adobeswfl
0x000000012dbb2e49 APXGetHostAPI + 2467257
7 libsystem_c.dylib
0x00007fff90a0a8bf _pthread_start + 335
8 libsystem_c.dylib
0x00007fff90a0db75 thread_start + 13
Thread 29:
0 libsystem_kernel.dylib
0x00007fff86d7767a mach_msg_trap + 10
1 libsystem_kernel.dylib
0x00007fff86d76d71 mach_msg + 73
2 com.apple.CoreFoundation
0x00007fff8fbeb6fc __CFRunLoopServiceMachPort + 188
3 com.apple.CoreFoundation
0x00007fff8fbf3e64 __CFRunLoopRun + 1204
4 com.apple.CoreFoundation
0x00007fff8fbf3676 CFRunLoopRunSpecific + 230
5 com.apple.CoreMediaIO
0x00007fff90148541 CMIO::DAL::RunLoop::OwnThread(void*) + 159
6 com.apple.CoreMediaIO
0x00007fff9013e6b2 CAPThread::Entry(CAPThread*) + 98
7 libsystem_c.dylib
0x00007fff90a0a8bf _pthread_start + 335
8 libsystem_c.dylib
0x00007fff90a0db75 thread_start + 13
Thread 30:
0 libsystem_kernel.dylib
0x00007fff86d78bca __psynch_cvwait + 10
1 libsystem_c.dylib
0x00007fff90a0e2a6 _pthread_cond_wait + 890
2 com.adobe.adobeswfl
0x000000012dbb2869 APXGetHostAPI + 2465753
3 com.adobe.adobeswfl
0x000000012dbcf0ec APXGetHostAPI + 2582620
4 com.adobe.adobeswfl
0x000000012dbb29b1 APXGetHostAPI + 2466081
5 com.adobe.adobeswfl
0x000000012dbb2d1a APXGetHostAPI + 2466954
6 com.adobe.adobeswfl
0x000000012dbb2e49 APXGetHostAPI + 2467257
7 libsystem_c.dylib
0x00007fff90a0a8bf _pthread_start + 335
8 libsystem_c.dylib
0x00007fff90a0db75 thread_start + 13
Thread 31:
0 libsystem_kernel.dylib
0x00007fff86d78bca __psynch_cvwait + 10
1 libsystem_c.dylib
0x00007fff90a0e2a6 _pthread_cond_wait + 890
2 com.adobe.adobeswfl
0x000000012dbb2869 APXGetHostAPI + 2465753
3 com.adobe.adobeswfl
0x000000012dd4ce6f APXGetHostAPI + 4146655
4 com.adobe.adobeswfl
0x000000012dbb29b1 APXGetHostAPI + 2466081
5 com.adobe.adobeswfl
0x000000012dbb2d1a APXGetHostAPI + 2466954
6 com.adobe.adobeswfl
0x000000012dbb2e49 APXGetHostAPI + 2467257
7 libsystem_c.dylib
0x00007fff90a0a8bf _pthread_start + 335
8 libsystem_c.dylib
0x00007fff90a0db75 thread_start + 13
Thread 32:
0 libsystem_kernel.dylib
0x00007fff86d78d7a __recvfrom + 10
1 ServiceManager-Launcher.dylib
0x0000000119885982 Invoke + 54020
2 ServiceManager-Launcher.dylib
0x0000000119884adf Invoke + 50273
3 ServiceManager-Launcher.dylib
0x0000000119883b26 Invoke + 46248
4 ServiceManager-Launcher.dylib
0x0000000119883b81 Invoke + 46339
5 ServiceManager-Launcher.dylib
0x0000000119883c02 Invoke + 46468
6 ServiceManager-Launcher.dylib
0x000000011987e30d Invoke + 23695
7 ServiceManager-Launcher.dylib
0x000000011987e4a6 Invoke + 24104
8 ServiceManager-Launcher.dylib
0x000000011987ef2f Invoke + 26801
9 ServiceManager-Launcher.dylib
0x000000011987f01d Invoke + 27039
10 ServiceManager-Launcher.dylib
0x000000011988231f Invoke + 40097
11 ServiceManager-Launcher.dylib
0x00000001198825c5 Invoke + 40775
12 ServiceManager-Launcher.dylib
0x0000000119882b84 Invoke + 42246
13 ServiceManager-Launcher.dylib
0x0000000119882d71 Invoke + 42739
14 ServiceManager-Launcher.dylib
0x0000000119874daf Login + 1773
15 ServiceManager-Launcher.dylib
0x0000000119876295 Login + 7123
16 ServiceManager-Launcher.dylib
0x00000001198832a8 Invoke + 44074
17 ServiceManager-Launcher.dylib
0x00000001198856c1 Invoke + 53315
18 libsystem_c.dylib
0x00007fff90a0a8bf _pthread_start + 335
19 libsystem_c.dylib
0x00007fff90a0db75 thread_start + 13
Thread 33:
0 libsystem_kernel.dylib
0x00007fff86d78bca __psynch_cvwait + 10
1 libsystem_c.dylib
0x00007fff90a0e2a6 _pthread_cond_wait + 890
2 com.adobe.adobeswfl
0x000000012dbb2869 APXGetHostAPI + 2465753
3 com.adobe.adobeswfl
0x000000012dbcf0ec APXGetHostAPI + 2582620
4 com.adobe.adobeswfl
0x000000012dbb29b1 APXGetHostAPI + 2466081
5 com.adobe.adobeswfl
0x000000012dbb2d1a APXGetHostAPI + 2466954
6 com.adobe.adobeswfl
0x000000012dbb2e49 APXGetHostAPI + 2467257
7 libsystem_c.dylib
0x00007fff90a0a8bf _pthread_start + 335
8 libsystem_c.dylib
0x00007fff90a0db75 thread_start + 13
Thread 34:
0 libsystem_kernel.dylib
0x00007fff86d78bca __psynch_cvwait + 10
1 libsystem_c.dylib
0x00007fff90a0e2a6 _pthread_cond_wait + 890
2 com.adobe.adobeswfl
0x000000012dbb2869 APXGetHostAPI + 2465753
3 com.adobe.adobeswfl
0x000000012dd4ce6f APXGetHostAPI + 4146655
4 com.adobe.adobeswfl
0x000000012dbb29b1 APXGetHostAPI + 2466081
5 com.adobe.adobeswfl
0x000000012dbb2d1a APXGetHostAPI + 2466954
6 com.adobe.adobeswfl
0x000000012dbb2e49 APXGetHostAPI + 2467257
7 libsystem_c.dylib
0x00007fff90a0a8bf _pthread_start + 335
8 libsystem_c.dylib
0x00007fff90a0db75 thread_start + 13
Thread 35:
0 libsystem_kernel.dylib
0x00007fff86d776b6 semaphore_wait_trap + 10
1 com.adobe.CameraRaw
0x00000001279ec791 EntryFM + 2523937
2 com.adobe.CameraRaw
0x0000000127a1eaa3 EntryFM + 2729523
3 libsystem_c.dylib
0x00007fff90a0a8bf _pthread_start + 335
4 libsystem_c.dylib
0x00007fff90a0db75 thread_start + 13
Thread 36:
0 libsystem_kernel.dylib
0x00007fff86d78bca __psynch_cvwait + 10
1 libsystem_c.dylib
0x00007fff90a0e274 _pthread_cond_wait + 840
2 com.apple.CoreServices.CarbonCore
0x00007fff87646bae TSWaitOnCondition + 106
3 com.apple.CoreServices.CarbonCore
0x00007fff875d928a TSWaitOnConditionTimedRelative + 127
4 com.apple.CoreServices.CarbonCore
0x00007fff8761dfd1 MPWaitOnQueue + 181
5 com.adobe.CameraRaw
0x00000001276e86c9 0x12749b000 + 2414281
6 com.adobe.CameraRaw
0x00000001276e7920 0x12749b000 + 2410784
7 com.apple.CoreServices.CarbonCore
0x00007fff8761ee36 PrivateMPEntryPoint + 58
8 libsystem_c.dylib
0x00007fff90a0a8bf _pthread_start + 335
9 libsystem_c.dylib
0x00007fff90a0db75 thread_start + 13
Thread 37:
0 libsystem_kernel.dylib
0x00007fff86d78bca __psynch_cvwait + 10
1 libsystem_c.dylib
0x00007fff90a0e274 _pthread_cond_wait + 840
2 com.apple.CoreServices.CarbonCore
0x00007fff87646bae TSWaitOnCondition + 106
3 com.apple.CoreServices.CarbonCore
0x00007fff875d928a TSWaitOnConditionTimedRelative + 127
4 com.apple.CoreServices.CarbonCore
0x00007fff8761dfd1 MPWaitOnQueue + 181
5 com.adobe.CameraRaw
0x00000001276e86c9 0x12749b000 + 2414281
6 com.adobe.CameraRaw
0x00000001276e7920 0x12749b000 + 2410784
7 com.apple.CoreServices.CarbonCore
0x00007fff8761ee36 PrivateMPEntryPoint + 58
8 libsystem_c.dylib
0x00007fff90a0a8bf _pthread_start + 335
9 libsystem_c.dylib
0x00007fff90a0db75 thread_start + 13
Thread 38:
0 libsystem_kernel.dylib
0x00007fff86d78bca __psynch_cvwait + 10
1 libsystem_c.dylib
0x00007fff90a0e274 _pthread_cond_wait + 840
2 com.apple.CoreServices.CarbonCore
0x00007fff87646bae TSWaitOnCondition + 106
3 com.apple.CoreServices.CarbonCore
0x00007fff875d928a TSWaitOnConditionTimedRelative + 127
4 com.apple.CoreServices.CarbonCore
0x00007fff8761dfd1 MPWaitOnQueue + 181
5 com.adobe.CameraRaw
0x00000001276e86c9 0x12749b000 + 2414281
6 com.adobe.CameraRaw
0x00000001276e7920 0x12749b000 + 2410784
7 com.apple.CoreServices.CarbonCore
0x00007fff8761ee36 PrivateMPEntryPoint + 58
8 libsystem_c.dylib
0x00007fff90a0a8bf _pthread_start + 335
9 libsystem_c.dylib
0x00007fff90a0db75 thread_start + 13
Thread 39:
0 libsystem_kernel.dylib
0x00007fff86d78bca __psynch_cvwait + 10
1 libsystem_c.dylib
0x00007fff90a0e274 _pthread_cond_wait + 840
2 com.apple.CoreServices.CarbonCore
0x00007fff87646bae TSWaitOnCondition + 106
3 com.apple.CoreServices.CarbonCore
0x00007fff875d928a TSWaitOnConditionTimedRelative + 127
4 com.apple.CoreServices.CarbonCore
0x00007fff8761dfd1 MPWaitOnQueue + 181
5 com.adobe.CameraRaw
0x00000001276e86c9 0x12749b000 + 2414281
6 com.adobe.CameraRaw
0x00000001276e7920 0x12749b000 + 2410784
7 com.apple.CoreServices.CarbonCore
0x00007fff8761ee36 PrivateMPEntryPoint + 58
8 libsystem_c.dylib
0x00007fff90a0a8bf _pthread_start + 335
9 libsystem_c.dylib
0x00007fff90a0db75 thread_start + 13Hi again,
We found the solution. I trie to give some details, if some other folks have a similar problem, perhaps they can find their solution with everything discussed in this topic.
All this was not working, after trying it several times:
Disk Utility> Repair Disk & Repair Permissions
Cocktail OSX (clear all caches)
Reboot and test
delete all printers
then look for a CS6 cleaner like http://www.adobe.com/support/contact/cscleanertool.html
rebuild diskstructure and filestructure with several utilities like Techtool, Onyx.
We could not uninstall the complete Photoshop cs5 only, because in case of uninstalling the whole Mastercollection, this is much to much work to reinstall all of the extension from Dreamweaver which have to be activated and installed one by one.
What has been working is:
TRY a New User Account (to rule out User preference/settings) !!!
So this gave us un idea:
Compare the library of both USER-ACCOUNTS : "ALICE" and the new one we called "TEST".
Then we RENAMED the following folders in the /USER/LIBRARY: "Caches", "Recent Servers", "Saved Application State" and crated a new folder with the same name (we deleted it after, in case there will be some problems to restore the old ones)
We put all the INVISIBLE FILES and FOLDERS present in the USER folder which names are beginning with a .dot, like .filename (e.g.: ".adobe", ".bash_history", ".BridgeCache", etc.) into another folder which we are going to delete later on.
Finally we deleted all files "suspected" not to be there in the ALICE user account, in comparision to the TEST USER ACCOUNT.
And "miracle": Everything is working again, after 2 days of searching…
Thanks to everyone of you.
Best regards,
Alice
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