Outlook for Mac and Exchange Server 2010

I am a customer of Office 365 and I am using it on my Mac. Unfortunately Outlook for Mac (version 15.6 150113) is not able to connect to my Exchange account. Tried to reinstall it many times and also reinstalled from zero the Yosemite OS X, but no way. I
try to make the automatic connection and it doesn't work, so I manually insert the server address but unfortunately it doesn't happen anything and the bullet on the left signs a yellow color indicating that it is not connected. I use the same information that
I use in the native "Mail" application where it works perfectly. I tried also other applications like foxmail and airmail 2, and using the same server and id they all work perfectly. Also Lynch is working great. Can somebody help me to solve this
"outlook for Mac and Exchange" problem?
Thank you in advance

Hi Sylvain, Thank you for the attention. Hereafter the result of the test and sorry if it is in italian since my account is italian. I forgot to say that my exchange account is my Company's exchange server while office 365 is my personal account.
Il test della connettività non è stato superato
Dettagli del test
<input class=" __ecpStyleButton" id="testSelectWizard___CustomNav3_buttonStartOver" name="testSelectWizard$__CustomNav3$buttonStartOver"
style="padding:8px 8px 8px 29px;text-align:left;border-style:none;cursor:pointer;background-image:url(https;background-background-repeat:no-repeat no-repeat;" type="submit" value="Ricomincia" /><input class=" __ecpStyleButton"
id="testSelectWizard___CustomNav3_buttonRunAgain" name="testSelectWizard$__CustomNav3$buttonRunAgain" style="padding:8px 8px 8px 29px;text-align:left;border-style:none none none solid;cursor:pointer;background-image:url(https;border-left-color:#cccccc;border-left-width:1px;background-background-repeat:no-repeat
no-repeat;" type="submit" value="Esegui di nuovo il test" />
<input class=" __ecpStyleButton" id="testSelectWizard_ctl12_btnExpandAll" name="testSelectWizard$ctl12$btnExpandAll" style="padding:8px 8px 8px 29px;text-align:left;border-style:none
solid none none;cursor:pointer;background-image:url(https;border-right-color:#cccccc;border-right-width:1px;background-background-repeat:no-repeat no-repeat;" type="submit" value="Espandi tutto" /><input class="ecpStyleButtonImageOnly
__ecpStyleButton" id="testSelectWizard_ctl12_btnSaveXml" name="testSelectWizard$ctl12$btnSaveXml" style="padding-padding-bottom:6px;padding-text-align:left;border-style:none;cursor:pointer;background-image:url(https;background-background-repeat:no-repeat
no-repeat;" title="Salva come XML" type="submit" value="" /><input class="ecpStyleButtonImageOnly __ecpStyleButton" id="testSelectWizard_ctl12_btnSaveHtml" name="testSelectWizard$ctl12$btnSaveHtml"
style="padding-padding-bottom:6px;padding-text-align:left;border-style:none;cursor:pointer;background-image:url(https;background-background-repeat:no-repeat no-repeat;" title="Salva come HTML" type="submit" value=""
/>
Analizzatore connettività di Microsoft sta tentando di testare il servizio di individuazione automatica per [email protected].
Il test del servizio di individuazione automatica non è stato superato.
Altri dettagli
Passi del test
Sto tentando di contattare il servizio di individuazione automatica con ciascun metodo disponibile.
Non sono riuscito a contattare il servizio di individuazione automatica con nessun metodo.
Altri dettagli
Passi del test
Sto tentando di testare il possibile URL del servizio di individuazione automatica https://xx.com:443/Autodiscover/Autodiscover.xml
Il test di questo potenziale URL del servizio di individuazione automatica non è stato superato.
Altri dettagli
Passi del test
Sto tentando di risolvere il nome host xx.com in DNS.
Sono riuscito a risolvere il nome dell'host.
Altri dettagli
Indirizzi IP restituiti: aaa.bbb.aaa.bb
Tempo trascorso: 376 ms.
Sto testando la porta TCP 443 sull'host xx.com per controllare che sia aperta e in ascolto.
La porta specificata è bloccata, non è in ascolto o non produce la risposta prevista.
 <label for="testSelectWizard_ctl12_ctl06_ctl00_ctl00_ctl01_tmmArrow">Altre
info su questo problema e su come risolverlo</label>
Altri dettagli
Ho rilevato un errore di rete durante la comunicazione con l'host remoto.
Tempo trascorso: 21252 ms.
Sto tentando di testare il possibile URL del servizio di individuazione automatica https://autodiscover.xx.com:443/Autodiscover/Autodiscover.xml
Il test di questo potenziale URL del servizio di individuazione automatica non è stato superato.
Altri dettagli
Passi del test
Sto tentando di risolvere il nome host autodiscover.xx.com in DNS.
Sono riuscito a risolvere il nome dell'host.
Altri dettagli
Indirizzi IP restituiti: aaa.bbb.aaa.bb
Tempo trascorso: 368 ms.
Sto testando la porta TCP 443 sull'host autodiscover.xx.com per controllare che sia aperta e in ascolto.
La porta è stata aperta correttamente.
Altri dettagli
Tempo trascorso: 377 ms.
Sto testando la validità del certificato SSL.
Il certificato ha superato tutti i requisiti di convalida.
Altri dettagli
Passi del test
Analizzatore connettività di Microsoft sta tentando di ottenere il certificato SSL dal server remoto autodiscover.xx.com sulla porta 443.
Analizzatore connettività di Microsoft ha ottenuto il certificato SSL remoto.
Altri dettagli
Soggetto del certificato remoto: CN=autodiscover.xx.com, OU=xx, O=xx, L=ll, S=Italy, C=IT, Autorità emittente: CN=xx, DC=xx, DC=xx, DC=com.
Tempo trascorso: 722 ms.
Sto convalidando il nome del certificato.
Ho convalidato il nome del certificato.
Altri dettagli
Ho trovato il nome host autodiscover.xx.com nel nome comune dell'oggetto del certificato.
Tempo trascorso: 0 ms.
Sto convalidando l'attendibilità dei certificati.
Il certificato è ritenuto attendibile e tutti i certificati sono presenti nella catena.
Passi del test
Analizzatore connettività di Microsoft sta tentando di generare catene di certificati per il certificato CN=autodiscover.xx.com, OU=xx, O=xx, L=ll, S=Italy, C=IT.
Ho costruito una o più catene di certificati.
Altri dettagli
Ho generato 1 catene totali. La catena di qualità massima termina con il certificato radice CN=Baltimore CyberTrust Root, OU=CyberTrust, O=Baltimore, C=IE.
Tempo trascorso: 33 ms.
Sto analizzando le catene di certificati per verificare se sono presenti problemi di compatibilità con le versioni di Windows.
Ho identificato potenziali problemi di compatibilità con alcune versioni di Windows .
Altri dettagli
Analizzatore connettività di Microsoft può convalidare la catena di certificati solo usando la funzionalità di aggiornamento dei certificati radice da Windows Update. Il tuo certificato potrebbe non essere attendibile su Windows se la funzionalità di aggiornamento
dei certificati radice non è abilitata.
Tempo trascorso: 5 ms.
Sto testando la data del certificato per verificarne la validità.
Sono riuscito a convalidare la data. Il certificato non è scaduto.
Altri dettagli
Il certificato è valido. NotBefore = 6/24/2014 12:44:45 PM, NotAfter = 6/23/2016 12:44:45 PM
Tempo trascorso: 0 ms.
Sto verificando la configurazione IIS per l'autenticazione del certificato client.
Non ho rilevato l'autenticazione dei certificati client.
Altri dettagli
Accetta/Richiedi certificati dei client non è configurata.
Tempo trascorso: 924 ms.
Sto tentando di inviare una richiesta POST di individuazione automatica a possibili URL di individuazione automatica.
Non sono riuscito a ottenere le impostazioni di individuazione automatica durante l'invio della richiesta POST.
Altri dettagli
Passi del test
Analizzatore connettività di Microsoft sta tentando di recuperare una risposta del servizio di individuazione automatica XML dall'URL https://autodiscover.xx.com:443/Autodiscover/Autodiscover.xml per l'utente [email protected].
Analizzatore connettività di Microsoft non è riuscito a ottenere una risposta XML del servizio di individuazione automatica.
Altri dettagli
Ho ricevuto una risposta HTTP 401 Non autorizzato dal server remoto Unknown. In genere questo dipende dall'uso di una password o un nome utente non corretto. Se stai tentando di accedere a un servizio di Office 365, controlla che il valore usato sia il
tuo nome dell'entità utente (UPN).
Intestazioni risposte HTTP:
Connection: Keep-Alive
Content-Length: 58
Content-Type: text/html
Date: Mon, 09 Feb 2015 07:47:30 GMT
Server: Microsoft-IIS/7.5
WWW-Authenticate: Negotiate,NTLM,Basic realm="autodiscover.xx.com"
X-Powered-By: ASP.NET
Tempo trascorso: 3904 ms.
Verrà verificato se in DNS è presente un record CNAME di individuazione automatica per il tuo dominio 'xx.com' per Office 365.
Non è stato possibile convalidare il record CNAME di individuazione automatica in DNS. Se la tua cassetta postale non è presente in Office 365, puoi ignorare questo avviso.
 <label for="testSelectWizard_ctl12_ctl06_ctl00_ctl02_tmmArrow">Altre
info su questo problema e su come risolverlo</label>
Altri dettagli
Non esiste nessun record CNAME di individuazione automatica per il dominio 'xx.com'.
Tempo trascorso: 173 ms

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